Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 03/15/2011 | 50000 | 1 | |
| Tail lights burn up, melt. sockets are burned black...... *tr | |||
| 01/12/2013 | 42000 | 2 | |
| Melted rear turn signal socket. it is the second time i have to change the light bulb and socket. this is dangerous! *tr | |||
| 01/12/2013 | 42000 | ||
| Melted rear turn signal socket. it is the second time i have to change the light bulb and socket. this is dangerous! | |||
| 04/19/2012 | 80000 | 1 | |
| Both of my tail lights (brakes and turn signals) on both right and left rear went out. upon inspection, i discovered that the lights had melted at the base and there was black soot covering each bulb and residue in the light assembly from what appeared to be a small fire. i replaced the bulbs and have had no further issues. ford declined to respond to my concern. *tr | |||
| 04/19/2012 | 80000 | ||
| Both of my tail lights (brakes and turn signals) on both right and left rear went out. upon inspection, i discovered that the lights had melted at the base and there was black soot covering each bulb and residue in the light assembly from what appeared to be a small fire. i replaced the bulbs and have had no further issues. ford declined to respond to my concern | |||
| 12/14/2012 | 79000 | 1 | |
| Both my rear turning signal light sockets have melted. *tr | |||
| 12/14/2012 | 79000 | ||
| Both my rear turning signal light sockets have melted | |||
| 12/12/2012 | 50554 | 1 | |
| Rear tail light bulbs (brake/signal) burnt and melted in socket housing on both sides. possible eletrical short fire hazard. *tr | |||
| 12/12/2012 | 50554 | ||
| Rear tail light bulbs (brake/signal) burnt and melted in socket housing on both sides. possible eletrical short fire hazard. | |||
| 11/21/2012 | 85000 | 1 | |
| Right brake bulb went out so took the bulb out to replace it and notice the black/plastic part of the bulb was melted. so i took the other side off and found same issue. *tr | |||
| 11/21/2012 | 85000 | ||
| Right brake bulb went out so took the bulb out to replace it and notice the black/plastic part of the bulb was melted. so i took the other side off and found same issue. | |||
| 11/08/2012 | 69000 | 1 | |
| Rear tail light socket is melted. *tr | |||
| 11/08/2012 | 69000 | ||
| Rear tail light socket is melted. | |||
| 10/05/2012 | 30000 | ||
| I noticed at a stop light, when making a left turn, the inside indicator was blinking fast, telling me i had an issue. once home, i checked my turn signals, driver side was not working at all. had my son change the bulb and found the plastic at the base of the bulb was severely melted. the socket was darkened but still in working order, replaced the bulb and is working for now. went to ford dealer that i bought the vehicle from and they said they knew nothing about this issue with other edge's. (what ever !) i wanted them to look and the socket and harness but they wanted $98.00 just to check it out. and of course, i'm out of the 30 month / 36k warranty. good thing i carry full coverage, because if the car burns to the ground, you can bet i won't be buying another ford. *tr | |||
| 10/05/2012 | 30000 | ||
| I noticed at a stop light, when making a left turn, the inside indicator was blinking fast, telling me i had an issue. once home, i checked my turn signals, driver side was not working at all. had my son change the bulb and found the plastic at the base of the bulb was severely melted. the socket was darkened but still in working order, replaced the bulb and is working for now. went to ford dealer that i bought the vehicle from and they said they knew nothing about this issue with other edge's. (what ever !) i wanted them to look and the socket and harness but they wanted $98.00 just to check it out. and of course, i'm out of the 30 month / 36k warranty. good thing i carry full coverage, because if the car burns to the ground, you can bet i won't be buying another ford. | |||
| 08/10/2012 | 45000 | 1 | |
| Rear tail lights stopped working. upon inspection the bulb connector and socket had over heated and melted. *tr | |||
| 07/21/2010 | 30313 | 6 | |
| Burnt out turn signal bulb. upon installation of new bulb i found the socket to be melted on both sides. took car into ford dealership where they replaced the sockets and inserted new bulbs. a few months later another burnt bulb with discolored sockets. changed bulb again. now i'm up to about 6 bulb changes with 4 being done by the dealer. *tr | |||
| 08/10/2012 | 45000 | 1 | |
| Rear tail lights stopped working. upon inspection the bulb connector and socket had over heated and melted. *tr | |||
| 07/21/2010 | 30313 | 6 | |
| Burnt out turn signal bulb. upon installation of new bulb i found the socket to be melted on both sides. took car into ford dealership where they replaced the sockets and inserted new bulbs. a few months later another burnt bulb with discolored sockets. changed bulb again. now i'm up to about 6 bulb changes with 4 being done by the dealer. *tr | |||
| 08/10/2012 | 45000 | 1 | |
| Rear tail lights stopped working. upon inspection the bulb connector and socket had over heated and melted. *tr | |||
| 07/21/2010 | 30313 | 6 | |
| Burnt out turn signal bulb. upon installation of new bulb i found the socket to be melted on both sides. took car into ford dealership where they replaced the sockets and inserted new bulbs. a few months later another burnt bulb with discolored sockets. changed bulb again. now i'm up to about 6 bulb changes with 4 being done by the dealer. *tr | |||
| 08/10/2012 | 45000 | ||
| Rear tail lights stopped working. upon inspection the bulb connector and socket had over heated and melted. | |||
| 07/21/2010 | 30313 | ||
| Burnt out turn signal bulb. upon installation of new buld i found the socket to be melted on both sides. took car into ford dealership where they replaced the sockets and inserted new bulbs. a few months later another burnt bulb with discolored sockets. changed bulb again. now i'm up to about 6 bulb changes with 4 being done by the dealer. | |||
| 05/07/2012 | 18000 | ||
| I have a 2008 edge with 18,000 miles on it. one week ago my left turn signal stopped working. on investigation i discovered the socket holding the bulb had melted. with 13 days left on the warantee i took it to ford, they replaced it and the bulb. when i got home i check the right turn signal, same thing, socket was burned worse. they are replacing this today as they did not have another socket in stock. i am going to take a picture of this. | |||
| 04/15/2012 | 85000 | ||
| At 40,000 miles rear blinker bulb went out and upon replacement the bulb had melt and the socket showed heat scorch. ford said this was common on edges. at 85,000 the same thing occurred however this time the bulbs had major melt at the base of the bulb. ford says they now have a tech bulletin and says to use a new part number bulb. very apparent that the bulb was experiencing a high temperature that caused the melt. | |||
| 01/23/2011 | 27500 | ||
| Tl-the contact owns a 2008 ford edge. the contact stated that the right rear brake light had failed. when he went to replace the light he noticed that the wires had melted. the vehicle was inspected by a dealer and informed him that he needed to replace the bulb and that ford vehicles have this failure often. the vehicle was repaired for the rear brake light bulb. the failure mileage was approximately 27,500. tb | |||
| 10/10/2010 | 38000 | ||
| Burnt tail light sockets on 2008 ford edge. both left and right side. | |||
| 07/09/2009 | 15000 | 1 | |
| Tail light bulb burnt out. appears socket is burnt. dealership said no problem with socket only the bulb. i looked on line and appears a lot of people are observing burnt and melted bulb sockets on a lot of vehicles. *tr | |||