Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
10/20/2009180501
 2008 ford edge. speed, about 25-30 mph in heavy traffic. 2008 ford edge was struck from behind by a truck and pushed into the car in front. 1) no air bags deployed; 2) the back of the driver's seat (electriclly controlled seat) let go on impact, leaving the driver lying on an essentially flat seat. the car was totaled by the insurance company. ** why did the seat let go; ** why didn't the front air bag deploy. injuries were minor: concussion. *** this is the correct vin # - your form will not accept the vin. *tr
07/20/2009255001
 The front seat head rests of my 2008 ford edge has an angle that stretches my neck forward in an uncomfortable angle. i get severe neck pain if the back of my seat is up to support my lumbar region. if i lower the back to keep the head rest from jutting my neck forward, my lumbar region is not supported and i get back pain. so, quite often i end up with the seat forward to support my lower back and i sit at an angle to the right or left with my head to the side of the head rest and arms resting on the arm rests. so i drive at an angle in the seat with an s in my back. this is not good for my back or posture and not safe because i am not facing straight forward. i have called the ford dealer i bought the car from and they did not seem to have any solutions for this, but noted that there have been problems with this. it was suggested that i contact you and report this problem . i have and hope that i am not the only one with this issue. thank you for your attention to this. *tr