Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 02/19/2009 | 15000 | 1 | |
| Rear calipers does not retract brake pads and there is a constant howling noise. caused the wheel and rotor to become over heated and braking was diminished. also brake pads fit into caliper to tight and will not retract when brake pedal is released causing brake rotors and pads to become over heated and cause components to be glazed over and diminishing braking distance. this is an ongoing problem which ford is aware of but there has been no recall or remedy to fix it. *tr | |||
| 02/19/2009 | 15000 | ||
| Rear calipers does not retract brake pads and there is a constatnt howling noise. caused the wheel and rotor to become over heated and braking was diminshed. also brake pads fit into caliper to tight and will not retract when brake pedal is released causing brake rotors and pads to become over heated and cause components to be glazed over and dimishing braking distance. this is an ongoing problem which ford is aware of but there has been no recall or remedy to fix it. | |||
| 10/29/2012 | 52000 | ||
| Tl- the contact owns a 2008 ford edge. the contact stated that while driving 2 mph, she applied the brakes and the brake pedal abnormally traveled to the floor board without warning. in addition, the contact heard a whistling noise as the failure occurred. the contact shifted into park and was able to stop the vehicle. the vehicle was inspected by an independent mechanic who determined that the vehicle would need a new power booster for the brakes. the manufacturer was notified and a complaint was filed. the vehicle was not repaired. the failure and current mileage was 52,000. kmj | |||
| 10/29/2012 | 52000 | ||
| Tl- the contact owns a 2008 ford edge. the contact stated while driving 2 mph she applied the brake and the pedal went completely to the floor without warning. she also heard a whistling noise when it happened. she was able to put the vehicle in park to get it to stop. the contact stated that her husband was a mechanic and after inspection and research determined the vehicle would need a new power booster for the brakes. the manufacturer was notified and a complaint was filed. she was then referred to nhtsa by ford to file a complaint. the vehicle had not been repaired. the failure and current mileage was 52,000. dt | |||
| SERVICE BRAKES, AIR | |||
| 04/20/2011 | 15000 | ||
| I purchased a new 2008 ford edge in january of 2009. i began experiencing braking problems early in 2011. this car has about 15000 miles on it when i took ijt back to the dealer. when i described the problem to the maintenace manager and the mechanic, both stated that it was problem due to rust on the rotors. the mechanic removed the wheels and showed me the rotors that were completely rusted. he then removed the rotors and showed me one that had a piece about the size of a dime that had physically rusted away from the rotor. i asked how that had happened as i keep my car in the garage and had very little mileage on it. he stated that the car had probably sat in the lot for 6 months prior to my purchase. i complained to the managers at the dealer and also wrote a letter to ford about this subject. although all of these persons admit it is due to rust, they would not take resoponsibility for the damage. since automobiles were being sold at a slow pace when i purchased the car, this problem must exist on others. maybe you should look into the problem. | |||
| SERVICE BRAKES, ELECTRIC | |||
| 11/05/2010 | 37200 | ||
| 2008 ford edge 37,000 miles. emergency brake light and traction control light coming on simultaneously but intermittenly. turns out there is a leak in the master cylinder which is causing brake fluid to leak which is dangerous.... | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 03/24/2011 | 33000 | ||
| My wife was driving the vehicle and upon acceleration from a complete stop, the vehicle randomly would go into a neutral-like state. rpms would increase dramatically, but the car would crawl between 3-5mph. the message, od read error would display on the dashboard, power steering would go out and brakes would not respond well (it was as if the car had turned off). when shifting from drive to park or reverse, the vehicle would jerk forward violently, as if rear-ended. once the car was turned off and started again, the problem would go away. we brought the vehicle to the dealership multiple times and the dealership even determined that the transmission needed to be replaced. this was only at 37,600 miles. the dealer said it was a transmission issue, but it appears to be an on-board computer issue as well. after transmission was replaced, 5 weeks later had issue with shifting into first gear. vehicle shifted very hard into first gear. car is back down at the dealership again. wrote a letter to ford expressing my concern and requested the car be repurchased, they denied my request. | |||
| 01/14/2011 | 35000 | ||
| Defective front brake rotors: inside of brake rotors were severely corroded and large pieces of the rotor surfaces were flaking off. vehicle mileage was only 35,000. | |||
| 08/02/2010 | 36000 | ||
| Tl-the contact owns a 2008 ford edge limited. while backing out of the driveway the contact stated the brakes would have to be engaged hard for the vehicle to stop. later, while driving approximately 30 mph the brakes where engaged and the vehicle would not stop. she stated because of the failure they ran a red light. they continued to drive the vehicle very careful home. the vehicle was taken to an authorized dealer, the dealer advised her that the brake booster needs replacing. the part for the repair of the vehicle was being ordered. the approximate failure mileage was 36,000 and the current mileage was 37,200. vwb | |||
| 01/01/2009 | 100 | 3 | |
| The brakes felt as if there is air in the lines. the pedal would start to brake as normal, but then move slight forward as if air in the lines. this gives you a feeling of pushing harder. we had taken to the dealer more than 3 times. the last time they kept the car for a week or so. no problem was found. ford headquarters could not find a reason to the issue. i am reporting this as i saw in the news that ford is having the same problem with other type of cars. *tr | |||
| 01/23/2009 | 8900 | 1 | |
| Sitting at red light , foot on brake, my 2009 ford edge with less than 9000 miles accelerates on its own sending me into the car in front, her into the intersection avoid her i turn, my car will not stop i put it park, still will not stop, put on emergency brake, finally stops. much trauma ensues including other driver going to hospital, physical pain and anxiety on my part ,answering police questions, etc. i still have no car as i will not drive that death trap and it still sits at the dealership. they have not been much help. i am having to fight ford motor co. and that is a nightmare. they have jerked me around, delayed their responses and i guess wish i would go away. i have done research and now know that this is not the first time this has happened. i t is called unintended acceleration and they know it is real ! i am now working with an attorney but it never should have come to this. i simply asked that they cancel our lease with no financial penalty, and let me work with my dealer on getting a safe car. is there no justice for me ? *tr | |||
| 05/01/2008 | 5600 | 1 | 12/01/2007 |
| Tl*the contact owns a 2008 ford edge. while driving 30 mph, the contact noticed that it took a significant amount of time to stop the vehicle. he did not notice any differences in the vehicle beforehand and the dealer has not diagnosed the cause of the failure. the current and failure mileages were 5,600. updated 07/10/08. *lj updated *jb | |||