Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 06/24/2012 | 15000 | ||
| Tl- the contact owns a 2010 ford edge. the contact was traveling 30 mph and crashed into two vehicles. the air bags failed to deploy and the contact sustained chest and neck injuries as a result. the drivers of the other two vehicles were also reported injured. the police were contacted and a police report was filed. the vehicle was destroyed and towed to a local repair shop. the manufacturer was not contacted. the failure and current mileages were 15,000. kmj | |||
| 06/24/2012 | 15000 | ||
| Tl- the contact owns a 2010 ford edge. the contact stated while traveling 30 mph the vehicle crashed into two other vehicles and the driver side air bags failed to deploy. the crash caused chest and neck injuries to the driver and unknown injuries to the drivers in the other vehicles. the police were contact and report was on file. the vehicle was destroyed. the vehicle was towed to a local repair shop. the manufacturer was not contacted. the failure and current mileages were 15,000. rds | |||
| AIR BAGS - FRONTAL | |||
| 10/21/2010 | 4000 | ||
| I was driving my 2 week old 2010 edge limited, on a highway in stop and go traffic,when i was hit from behind by a tractor trailer loaded with asphalt shingles. i was pushed into a car in front of me and both cars were totaled. during the crash, the components of the dash were ejected into the backseat. . if someone had been seated in the back seat, i'm sure they would have been severely injured by the debris.the dashboard stayed in place. also, the drivers seat brokefrom it's anchors. the air bag did not deploy. | |||
| AIR BAGS - SIDE/WINDOW | |||
| 01/30/2011 | 22000 | ||
| Tl* the contact owned a 2010 ford edge. the contact was stopped for a traffic stop when she was crashed into from the driver side. the side air bags did not deploy. the contact was uninjured however, two passengers sustained injuries to the shoulder and neck and were transported to the hospital via ambulance. the vehicle was destroyed. a police report was filed. the dealer was contacted who advised that he would contact the manufacturer and a representative would contact her. the contact was awaiting a response from the manufacturer in regards to the air bag failure. the failure mileage was 22,000. | |||
| 01/30/2011 | 20000 | ||
| Tl-the contact had owned a 2010 ford edge. the contact stated she was sitting at a stop light and another vehicle crash into the side of her vehicle causing the side air bags to not deploy. there were other occupants in the vehicle and they had shoulder and neck injuries they were taken to the hospital. the vehicle was destroyed. there was a police report if needed. the dealer was contacted who stated they will contact the manufacturer and representative will give her a return call. she has not received a call as yet. the failure mileage was 22,000...mw | |||