Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-10-21-6 | 10/21/2010 | 10039159 | Ready | 07/12/2011 | |
| TSB-10-21-6 | 10/21/2010 | 10039159 | Ford: the idle speed drops lower than desired and may fluctuate. there may be two possible trouble codes stored. *rm | 07/12/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 06/05/2011 | 14000 | ||
| Tl* the contact owns a 2010 ford edge. the contact stated that while driving 70 mph, the vehicle stalled. upon restart, the vehicle operated as normal. the vehicle was taken to an authorized dealer and the manufacturer was notified. the vehicle was not repaired. the failure mileage was 14,000 and the current mileage was 16,500. | |||
| 06/05/2011 | 14000 | ||
| Tl-the contact owns a 2010 ford edge. the contact stated that while driving 70 mph, the vehicle stalled. upon restart, the vehicle operated as normal. the vehicle was taken to an authorized dealer and the manufacturer was notified. the vehicle was not repaired. the failure mileage was 14,000 and the current mileage was 16,500. sm. | |||
| 06/05/2011 | 14000 | ||
| Tl- the contact owns a 2010 ford edge. the contact was driving 70 mph when the engine stalled. the vehicle restarted after the failure. the vehicle was taken to the dealer, and the the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 14,000 and the current mileage was 16,500. rds | |||
| 06/16/2010 | 10000 | ||
| Tl-the contact owns a 2010 ford edge. while driving 25 miles per hour the vehicle loses power. the contact stated there was a mouse living in the vehicle and eating the air filter and sensors. the contact stated the vehicle stalled on three separate occasions. the contact had the vehicle repaired each time and the cost was $200. the contact feels the failure is due to a design flaw. the current miles were 10,000. the vin was not available. aa | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 05/09/2011 | 29000 | ||
| I purchased my 2010 ford edge the first week of may 2011. within three days i noticed that the vehicle would accelerate suddenly, and the rpm would jump from 1500 to 3500, then back again. this happened several times. i called the dealership where i purchased the vehicle, and they stated i could take it to any ford service dept. i did just that and was told nothing was wrong with the vehicle. when i went to retrieve my newly purchased ford edge, there was a four inch gash in the right side of the hood. they denied that the gash happened at their service dept. when i pulled away from the service dept. the vehicle did the same surging forward and the rpm's jumped again. i called the service dept. asap! they had me return immediately, and i went through hell to get a loaner car while my vehicle sat in the service dept through the weekend. on monday of the following week, the service dept mgr called me to let me know that they couldn't find anything wrong with the car. when i picked up the edge that evening, i had the serviceman ride with me. my edge did it again, and i demonstrated how it also did it while set on cruise. this was not a slip of my foot as assumed by the service mgr. they did not fix the issue, but only stated that this is normal for this vehicle. this is not normal when i'm subjected to an accident due to a surging vehicle. i was almost hit while merging as my edge would not immediately accelerate, then boom it shot forward where i needed to apply my brakes or hit the car in front of me. i still experience this surging at least three to four times a week. i'm waiting for my accident!!!!! | |||
| 12/08/2010 | 23000 | ||
| Sudden, unintended acceleration of my 2010 ford edge vehicle: i turned into my house driveway at approximately 5 to 10 miles/hour speed. as soon as i turned into my driveway, the car suddenly and unintentionally accelerated. i could not control the car. i swerved to avoid my garage, but ended up damaging badly one garage door and the outer corner of my garage wall. the car then crashed against a tree in my lawn and came to a stop. there was bad damage to the front of the car. i was the only one in the car. i was not hurt. there was no injury to anyone else. i called in the police. when the officer asked me what happened, i told him that i might have accelerated the car in error, but i was not sure if there was an electronic problem wuith the car. in the month preceding the accident, on 2 or 3 occasions, the rpm gauge in the car will suddenly jump from approximately 1500 rpm to approximately 3500 rpm for no obvious reason, there will be a slight jerk in the car but no acceleration of the car. within a few seconds, the rpm will go back down to approximately 1500 rpm by itself. i did not remember these incidents when i spoke to the investigating police officer. these 2 to 3 episodes in the month preceding the accident makes me suspect that the problem is not due to human error, but due to an electronic problem with the car. my insurance company has evaluated the damage to my car and my home and is in the process of settling the claims. the car is in the collission shop recommended by the insurance company and is considered repairable. however, i am not comfortable driving this car again until a problem in the car is ruled out. i e-mailed ford motor company customer relations. they promised to respond within 3 business days, but have not done so. hence, i am contacting nhtsa. | |||
| 12/25/2009 | 360 | 1 | |
| I purchased a 2010 edge limited for a gift & the next day i noticed the strong odor of antifreeze coming from the heating system. my wife also noticed the same odor when she drove it christmas day. she has taken it to the dealer it was purchased from & the local dealer & both say they can not find any problem. it is very noticeable when the engine is cold, then comes & goes through out the day. being a mechanic for over 35 years tells me the heater core and or related components have a very small coolant leak. we have to crack a window or open the sunroof when the heat is on to let the fumes escape or you can stand to be in the car. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 08/12/2010 | 4600 | ||
| 2010 ford edge stalls at idle in park, stalls when shifting from park to drive, stalls when attempting to accelerate from stop. seven occurrence within a couple hours. immediately took it to dealer. it stalled while they were writing-up the service order. left it overnight. next day no trouble found... could not recreate problem. waiting for response from dealer. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 02/27/2010 | 4000 | 1 | |
| I am having what may be a very serious health/hazard issue with my 2008 ford edge. the problem is when you drive the vehicle oil is leaking from the transmission/ptu seal on to the muffler/leadpipe,burning ,and sending toxic fumes through the fresh air system. i had to pull over today to air the vehicle out, in which it has left me sick from the burning fumes. when sitting oil is leaking onto the ground. i have contacted my ford dealer, in which they have attempted to repair with ford updated seals. the issue that i am dealing with is what i believe is a serious health risk to the driver or passengers of this vehicle. i ask for your assistance in this matter. *tr | |||