Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| TSB-11-5-6 | 05/10/2011 | 10039121 | Ready | 07/08/2011 | |
| TSB-11-5-6 | 05/10/2011 | 10039121 | Ford: there may be a sluggish acceleration or hesitation feeling when rolling to a stop. this will be followed by a harsh bump. *rm | 07/08/2011 | |
| SB-21430 | 07/01/2010 | 10034629 | Ford/lincoln: transmission built before 6/1/10 with 4th gear start, delay/hesitation on acceleration from a stop-no dtcs. this may be caused by a sticking multiplex shift valve in the valve body. *pe | 12/13/2010 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| AS-21687 | 01/01/2011 | 10039072 | Ready | 07/07/2011 | |
| AS-21687 | 01/01/2011 | 10039072 | Ford: there may be a loss of power, hesitation, surge, or lack of throttle response while driving. the brake over accelerator feature may be activating. *rm | 07/07/2011 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| SB-21430 | 07/01/2010 | 10034629 | Ford/lincoln: transmission built before 6/1/10 with 4th gear start, delay/hesitation on acceleration from a stop-no dtcs. this may be caused by a sticking multiplex shift valve in the valve body. *pe | 12/13/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 10/24/2012 | 38000 | 1 | |
| While merging on to i95, the transmission started to stutter and would not switch into gear. i managed to avoid an accident but the same issue has continued to happen constantly and now the check engine light is coming on. *tr | |||
| 10/24/2012 | 38000 | ||
| While merging on to i95, the transmission started to stutter and would not switch into gear. i managed to avoid an accident but the same issue has continued to happen constantly and now the check engine light is coming on. | |||
| 07/01/2010 | 3000 | ||
| Tl-the contact owns a 2010 ford edge. the contact stated that the vehicle gear shifter failed and it would not shift out of park. the gear shifter had to be placed in neutral while the vehicle was parked, to be able to shift the gear back to drive. the failure was experienced numerous times. the dealer inspected the vehicle. the brake pedal switch was replaced; however the failure was not corrected. the gear shifter does not release from park. the vin was not available. the failure mileage was 3,000 and the current mileage 27,000. pmb | |||
| 07/12/2012 | 81000 | ||
| Tl- the contact owns a 2008 ford edge limited. the contacted stated while traveling 20 to 25 mph a popping noise emitted outside of the vehicle and the vehicle failed to accelerate o a higher speed. the vehicle was taken to the dealer. the dealer confirmed the pcm module failed and the engine coils were melted. the manufacturer was contacted. the vehicle was repaired. the failure mileage was 81,000 and the current mileage was 82,000. rds | |||
| 04/02/2010 | 350 | ||
| Originally the transmission would intermittently jerk when it would down shift at low speeds, primarily going up a hill. since that time, the transmission now intermittently slips when pulling out from a stop sign into traffic. this condition is unsafe as oncoming traffic approaches and the vehicle just barely moving. this 2010 edge has been back to family ford on four occasions for this condition with no resolution. during the last visit anthony townsend the service manager stated ford motor company would do nothing about the intermittent problem unless he could verify the complaint. he put between 1200 and 1500 highway miles on the vehicle at interstate speeds, even after telling him it was intermittent at lower speeds. on an intermittent basis, the transmission in this edge still exhibits jerking when down shifting and still slips when pulling out from a stop sign. | |||
| 02/18/2011 | 9330 | ||
| From a stop - attempted to accelerate - transmission slipped before engaging - took several seconds before finally engaging - had vehicle to dealership on five different occasions with some repairs but transmisson continues to slip | |||
| 07/01/2010 | 15000 | ||
| I've had the transmission violently engage while riding along at a normal steady pace. one time was on the highwayt going about 60mph. the peddle was solid but the car decelerated like i took my foot off the gas. about 5 seconds later the trainey slammed into gear and resumed speed. it slammed so hard it felt like we got rear ended. i immediatly called the dealership and they said if it wasn't doing something when i brought it in, they wouldn't be able to find the problem. it also happened on a backroad at 30 mph and also pulling out of a parking spot. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 06/09/2011 | 16180 | ||
| We purchased a 2010 ford edge because of the safety tests of these vehicles. it has since developed a delay in take off about twice per month. it is almost like the transmission is not engaged, then violently engages and lurches the vehicle forward. last month a car had to slam it's brakes to avoid hitting my wife and children as the car delayed, and before my wife could get on the brake, it engaged and lurched the car into traffic. this is a huge safety concern, one that i would figure ford would take very seriously since it is documented, however they refuse to admit somethign is wrong. of course it has not been duplicated after many days in ths shop, but it just happened again 2 hours ago. the dealership of both purchase and refusal to fix the problem is mclarty auto mall in texarkana texas. | |||
| 06/17/2011 | 11000 | ||
| Ve had the transmission violently engage while on highway at 60 mph at 7400 miles about 5 mos ago. car suddenly decelerated and went into l gear and slowed down like out of gas. i had to put it back into drive. then when pulling out of driveway upon acceleration at 11000 miles. again same thing. 2 weeks later putting into reverse when starting car made awful crunching and popping sound like ran over something. then 15 min later slowing down at stoplight around 25-30 miles again jerked into low drive during traffic. very scary especially when was on highway with little kids in the car. found several other reports on ford edge from others. when i went for 7500 mile oil change notified them of this problem but could not find a ford report in system. since then has happened several times. bringing car in this monday to ford. | |||
| 08/15/2010 | 20000 | ||
| My wife and i bought a 2010 ford edge limited in march of 2010. since that time we have had several occurrences of the transmission not going into gear when pressing the accelerator from a dead stop or the transmission going in and out of gear very rough (slamming in or out) during different speeds. have taken it into a ford dealership and they say they can't find or reproduce the problem, yet it continues to happen when we drive the vehicle. | |||
| 02/14/2011 | 800 | ||
| Tl* the contact owns a 2010 ford edge. the contact was accelerating 30 mph from a complete stop when the transmission began to slip without warning. the failure recurred intermittently and the vehicle was taken to an authorized dealer where the range sensor and valve body were replaced within the transmission. the failure mileage was approximately 800. | |||
| 02/14/2011 | 800 | ||
| Tl-the contact owns a 2010 ford edge. the contact was driving approximately 30 mph approaching an intersection, and when driving from the complete stop the transmission began to slip without warning. the failure occurred intermittently. the vehicle was taken to an authorized dealer where they were able to to duplicate the failure. the range sensor and valve body were replaced within the transmission. the failure mileage was approximately 800. js | |||
| 01/03/2010 | 10000 | ||
| Tl- the contact owns a 2010 ford edge. the contact stated that the transmission began to slip, which causes the vehicle to hesitate when pulling into traffic. the vehicle was taken to a local repair shop but they could not duplicate the failure. the transmission fliud was 1 1/2 quarts low when he purchased it. ford was contacted and and they said there was nothing they copuld do. the contact stated he thinks ford should replace the transmission. the current and failure mileages were 10,000. rd | |||
| 08/12/2009 | 2800 | 1 | |
| Purchased a 2010 ford edge sel awd on july 27, 2009. on august 12, 2009, vehicle began bellowing smoke from the wheel wells. brought the vehicle in for service to be told that the ptu seal was blown. they replaced the seal and installed a deflector so as to not be able to smell the burning fluid as quickly. ford has been issuing technical service bulletins on this since 2007. due to the fluid loss, it causes the transmission to slip. ford continues to claim that it cannot duplicate the problem. also, the engine is squealing loudly, due to the issues mentioned above. *tr | |||