Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 05/31/2012 | 50000 | ||
| On two occasions - one in an empty parking lot and another at a stop light in heavy traffic - while braking to stop, the vehicle unintentionally accelerated and wanted to lurch. had brake fully pressed and the rpm's jumped from 1500 to 3500. only way, on second occasion, to stop completely was to immediately put vehicle into park. rpm's then returned to 1500. these instances happened to me as the driver and i had others in the vehicle with me as witnesses. i won't let my 16 year old son drive this vehicle because of this. | |||
| 03/07/2012 | 18912 | ||
| Tl-the contact owns a 2010 ford edge. the contact was driving between 5 and 10 mph when the accelerator pedal was released and the vehicle increased speed with out warning. the vehicle accelerated until crashing into a bush. the vehicle was not destroyed. the crash caused no injuries and the police were not notified. the vehicle was taken to the dealer, but the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 18,912 and the current mileage was 19,500. sm. | |||
| 03/07/2012 | 18912 | ||
| Tl- the contact owns a 2010 ford edge. the contact was driving between 5 and 10 mph when the accelerator pedal was released and the vehicle increased speed with out warning and crashed into a bush. the vehicle was not destroyed. the crash caused no injuries and the police were not contacted. the vehicle was taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 18,912 and the current mileage was 19,500. rds | |||
| 11/16/2011 | 31000 | ||
| Tl* the contact owned a 2010 ford edge. the contact was driving 15 mph when the vehicle surged forward to approximately 45 mph and crashed into a concrete post. the brakes were engaged during the failure, but the vehicle would not stop. the contact suffered eleven broken ribs and a broken knee cap. the police were notified and the vehicle was towed to a private mechanic. the manufacturer was also notified. the vehicle was destroyed. the failure and current mileages were 31,000. | |||
| 11/16/2011 | 31000 | ||
| Tl-the contact owned a 2010 ford edge. the contact was driving 15 mph when the vehicle surged forward to approximately 45 mph and crashed into a concrete post. the brakes were engaged during the failure, but the vehicle would not stop. the contact suffered eleven broken ribs and a broken knee cap. the police were notified and the vehicle was towed to a private mechanic. the manufacturer was also notified. the vehicle was destroyed. the failure and current mileages were 31,000. sm. | |||
| 11/16/2011 | 31000 | ||
| Tl- the contact owns a 2010 ford edge. the contact was driving 15 mph when the vehicle surged forward approximately 45 mph and crashed into a concrete post despite the brakes being depressed. the failure caused 11 broken ribs and a broken knee cap. the police was contacted.the vehicle was towed to a private mechanic. the manufacturer was contacted. the vehicle was destroyed. the failure and current mileages were 31,000. rds | |||
| 09/25/2011 | 12000 | ||
| Tl* the contact owns a 2010 ford edge. the contact stated that while driving approximately 10 mph, she removed her foot from the accelerator pedal and the vehicle surged forward until crashing into a building. the vehicle was towed to an independent repair shop, but did not have the failure diagnosed. the manufacturer was not made aware of the failure. the failure and current mileages were 12,000. | |||
| 09/25/2011 | 12000 | ||
| Tl-the contact owns a 2010 ford edge. the contact stated that while driving approximately 10 mph, she removed her foot from the accelerator pedal and the vehicle surged forward until crashing into a building. the vehicle was towed to an independent repair shop, but did not have the failure diagnosed. the manufacturer was not made aware of the failure. the failure and current mileages were 12,000. kmj | |||
| 09/25/2011 | 12000 | ||
| Tl-the contact owns a 2010 ford edge. the contact stated that while driving approximately 10 mph, she removed her foot from the accelerator pedal and the vehicle surged forward until crashing into a building. the vehicle was towed to an independent repair shop, but did not have the failure diagnosed. the manufacturer was not made aware of the failure. the failure and current mileages were 12,000. sm. | |||
| 08/23/2011 | 1000 | ||
| Tl-the contact owns a 2010 ford edge. the contact was driving 20 mph and attempting to break when the engine rpms increased and the vehicle suddenly accelerated. the contact had to place the gear in neutral to bring the vehicle to a stop. the vehicle was not taken to the dealer to be diagnosed or repaired. the failure and current mileage was 1,000. kmj | |||
| 08/23/2011 | 1000 | ||
| Tl-the contact owns a 2010 ford edge the contact stated while driving at 20mph and attempted to break the vehicle rpm increased and the vehicle suddenly accelerated. the contact had to place the gear in neutral to bring the vehicle to a stop. the vehicle was not taken to the dealer to be diagnosed. the failure and the current mileage was 1,000. li | |||
| 08/24/2010 | 1000 | ||
| Tl - the contact owns 2010 ford edge. the contact stated that while driving 65 mph she took her foot off the accelator the vehicle stalled. the contact stated that vehicle was able to restart but when the accelator was depress the vehicle stalled again. the vehicle was taken to the dealer where they diagnosed that it needed the throttle body replaced. the vehicle was repaired but its still experiencing the failure. the failure mileage was 1000 and current mileage is 5,800pm | |||
| 08/26/2010 | 2 | 05/04/2010 | |
| 2010 ford edge. consumer states that the engine shut down when he pressed the gas to move from a stopped position. he states that this has happened on more than one occasion. *kb the consumer stated no dash board lights illuminated, so he turned the vehicle off. he restarted the vehicle and everything seemed normal. two days later, after driving approximately 2 miles the engine again shut down. it occurred while the consumer was merging into a gap in 40 mph traffic. a red wrench icon illuminated on the dash board. the consumer was able to pull to the side of the road. according to the service invoice, the power train icon illuminated. the dealer found the throttle stuck closed. the consumer also stated there was a problem with the height of the front head rests. the top of the head rests were higher than the driver and passenger heads and at a sharp angle. the dealer was unable to raise or lower the head rest to the height of driver and passenger ears. *jb | |||