Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 06/01/2011 | 2000 | 2 | |
| Twice after backing up and shifting the car from reverse to drive, the car stalled/shut off. the first time it occurred after backing onto a busy street. while pushing on the gas with no forward movement, i saw a message displayed in the dash that the car must be in park to start. i was extremely lucky that in that instance i had enough time to start the vehicle and move prior to traffic reaching me as it occurred on a busy street. the approximate date for the first occurrence was in june of 2011. the second was on july 5, 2011, with approximately 2,450 miles. on november 3, 2011, and november 29, 2011, my cars battery died resulting in needing to call ford roadside assistance to tow it to the dealer. prior to that, i twice had a battery saver message displayed after i shut off my car, although everything was off. while at the dealer the second time it happened, the battery died for the third time after approximately 8 hours. the battery test always reported that the battery was okay. after a week at the shop they were still unable to determine the cause. two times my vehicle would not recognize that i had the key in my possession within the vehicle and therefore would not start. i do not know if all of these issues are possibly interconnected with the computer system. | |||
| 11/15/2010 | 1695 | ||
| Tl- the contact owns a 2011 ford edge. while driving at approximately 65 mph and accelerating, the contact noticed an exhaust smell emitting from the rear of the vehicle. the vehicle was taken to the dealer for diagnostics four different times. the technicians stated the smell was caused by fuel bypassing the catalytic converter. the technicians stated there was no repair to resolve the smell emitted in the vehicle. the vehicle was not repaired. the approximate failure mileage was 1,695. vf | |||
| 11/15/2010 | 1695 | ||
| Tl- the contact owns a 2011 ford edge. while driving at approximately 65 mph and accelerating the contact noticed an exhaust smell emitting from the rear of the vehicle. the vehicle was taken to the dealer for diagnostics four different times. the technicians stated the smell was caused by fuel bypassing the catalytic converter. the technicians stated there was no repair to resolve the smell emitted in the vehicle. the vehicle was not repaired. the approximate failure mileage was 1,695. ds | |||
| 06/25/2011 | 800 | ||
| Tl-the contact owns a 2011 ford edge. the contact was driving approxiamtely 35 mph, the engine stalled without prior warning. the engine failed to restart and was towed to an authorized dealer for diagnosis. the engine pin connector was faulty and the vehicle was repaired. the manufaturer was notified of the defect. the approximate failure mileage was 800. js | |||
| 06/13/2011 | 40 | ||
| Tl-the contact owns a 2011 ford edge. the contact stated since the date of purchase the vehicle would not accelerate. the vehicle was taken to the dealer inspected the vehicle and stated that there was nothing wrong with the vehicle on june 13th 2011 the vehicle stalled while driving at 30mph without warning. the contact was able to control the steering and avoid crashing into to pole. the engine light illuminated after the failure occurred. the vehicle was towed to the dealer whom performed a diagnosed that located a leak in the engine. the vehicle has not been repaired. the vin information was not available. the manufacturer was contacted and advised that the vehicle did not have a recall and the contact would receive a call back. the failure mileage was 40 and the current mileage was 2,090. li | |||
| 04/16/2011 | 1500 | ||
| Engine failed since new. many trips to dealer ended in complete tear down. blows smoke clouds on the highway. | |||