Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
10V516000FORD MOTOR COMPANYfrom 07/01/2010 to 10/08/2010V (Vehicle)7111/01/2010MFRFORD MOTOR COMPANY10/27/201010/27/2010571206
Defect SummaryFord is recalling certain model year 2011 edge and lincoln mkx vehicles manufactured from july 1, 2010, through october 8, 2010. these vehicles were shipped with incorrectly configured electronic module settings that disable the locking function of the liftgate. accordingly, the vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, door locks and door retention components.
Consequence SummaryThe liftgate lock may be disabled and the driver may not be able to lock the liftgate using interior lock switches or remote key fob buttons.
Corrective SummaryFord will notify owners and dealers will have the affected control modules updated free of charge. the safety recall began on november 1, 2010. owners may contact ford at 1-866-436-7332.
NotesFord safety recall no. 10c14.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
TSB-11-4-1404/15/201110038944Ready06/28/2011
TSB-11-4-1404/15/201110038944Ford: some vehicles do not unlock using the intelligence access key or the integrated keyhead transmitter. *rm06/28/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
09/01/201239000
 Tl* the contact owns a 2011 ford edge. the contact stated that the lift-gate lock malfunctioned. as a result, all of the lights in the vehicle were erroneously illuminated. the vehicle was taken to the dealer who advised the contact that there were no recalls related to the failure. the vehicle was not repaired. the manufacturer was made aware of the problem. the failure mileage was 39,000.