Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - BODY | ||||||||||||||||
| 10V659000 | FORD MOTOR COMPANY | V (Vehicle) | 14737 | 01/11/2011 | MFR | FORD MOTOR COMPANY | 12/29/2010 | 12/29/2010 | ||||||||
| Defect Summary | Ford is recalling certain model year 2011 f-150, f-250, f-350, f-450, f-550, edge and lincoln mkx vehicles. during a six-day production period, the supplier of the body control module manufactured modules that may have the potential for an internal short. | |||||||||||||||
| Consequence Summary | If an electrical short develops, an overheating condition may occur which can result in an unattended vehicle fire. | |||||||||||||||
| Corrective Summary | Dealer will replace the body control module if necessary free of charge. the safety recall is expected to begin on or before january 10, 2011. owners may contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Ford's recall campaign number is 10s14.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| TSB-11-4-14 | 04/15/2011 | 10038944 | Ready | 06/28/2011 | |
| TSB-11-4-14 | 04/15/2011 | 10038944 | Ford: some vehicles do not unlock using the intelligence access key or the integrated keyhead transmitter. *rm | 06/28/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/19/2011 | 800 | ||
| On july 19th, 2011 while driving south bound on folly road in charleston, sc i was slowing down towards the intersection w/ fort johnson road. i was travelling approximately 30mph when i heard a very large pop or explosion like sound. after a second or two, i noticed shards of glass falling off the roof over the back window. i pulled over into a lot and found the rear most fixed glass roof panel (of the panoramic vista roof) had completely shattered. the local ford dealership indicated that ford will not treat this as a warranty covered item. the vehicle was brand new, bought only 4 days prior to the incident. i have formally submitted a complaint with ford and am supposed to receive a response in 15 days. i had no choice but to file an insurance claim in the meantime - the vehicle can not be driven and needs to be fixed. this has apparently happened in other panoramic vista roofs from ford, and just like in this case it happened spontaneously and without any impact from any object. | |||
| STRUCTURE - BODY | |||
| 09/01/2012 | 39000 | ||
| Tl-the contact owns a 2011 ford edge. the contact stated that the lift-gate lock malfunctioned. as a result, all of the lights in the vehicle were erroneously illuminated. the vehicle was taken to the dealer who advised the contact that there were no recalls related to the failure. the vehicle was not repaired. the manufacturer was made aware of the problem. the failure mileage was 39,000. kmj | |||
| 09/01/2012 | 39000 | ||
| Tl-the contact owns a 2011 ford edge. the contact stated the lift-gate lock was not locking the vehicle. this causes all the lights in the vehicle to illuminate. the vehicle was taken to the dealer who stated there was no recall for this failure. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 39,000. mw | |||
| 09/16/2011 | 7000 | ||
| We have a 2011 ford edge limited which someone threw a 3 diameter rock at the driver side glass. it was noted glass was not tempered but had a sound proofing laminate in middle of glass. produce large quantities of sharp glass splinters throughout cabin and kept window glass intact. my concern is that you could be injured severely by the sharp glass splinters from any of the windows smashing in accident. lastly, how do you get a person out if trapped under water when laminate is holding glass together. what if you had to rescue someone and had to smash glass, you could potentially injure occupants severely!!!! | |||
| 07/19/2011 | 800 | ||
| On july 19th, 2011 while driving south bound on folly road in charleston, sc i was slowing down towards the intersection w/ fort johnson road. i was travelling approximately 30mph when i heard a very large pop or explosion like sound. after a second or two, i noticed shards of glass falling off the roof over the back window. i pulled over into a lot and found the rear most fixed glass roof panel (of the panoramic vista roof) had completely shattered. the local ford dealership indicated that ford will not treat this as a warranty covered item. the vehicle was brand new, bought only 4 days prior to the incident. i have formally submitted a complaint with ford and am supposed to receive a response in 15 days. i had no choice but to file an insurance claim in the meantime - the vehicle can not be driven and needs to be fixed. this has apparently happened in other panoramic vista roofs from ford, and just like in this case it happened spontaneously and without any impact from any object. | |||
| 04/14/2011 | 3980 | ||
| 1. leased car on 12/31/2010, the sync failed and screen went blank while driving. 2. backed out of driveway and rear camera froze. 3. doors and hood out of line 4. gas tank leak, dealer doesn't know when they can get a part. | |||