Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 042612 | 12/31/2004 | 10014302 | Side air bag diagnostic trouble code (dtc) b1994 or b1998. *tt | 04/29/2005 | |
| 18280 | 11/01/2004 | 10013422 | Air bag warning lamp on . *eh | 04/18/2005 | |
| 18284 | 11/01/2004 | 10013426 | High airflow from defroster vents when in floor or floor defrost modes. *eh | 04/18/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 09/12/2012 | |||
| Tl- the contact owns a 2001 ford escape. the contact stated that while traveling 30 mph the vehicle was impacted on the rear passenger side by another vehicle. as a result, the vehicle rolled over and the airbags failed to deploy. the contact sustained cuts and bruises. the vehicle was destroyed. also, the contact stated that the rear driver side seat belt webbing would seize, making it difficult to extend the seat belt. the manufacturer was not contacted. the failure and current mileage was not available. the vin was unavailable. pmb | |||
| 09/12/2012 | |||
| Tl- the contact owns a 2001 ford escape. the contact stated while traveling 30 mph the vehicle was crashed into from the rear passenger | |||
| 06/01/2012 | 10 | ||
| Submission from re ford escape 2001 safety recall notice 11s24 *tgw the consumer received a recall notice in jan 2012. the notice indicated she would be informed when the parts required to complete the safety recall would become available, which wouldn't be until the second quarter. the vehicle caught on fire while parked, which was prior to the recall, but was quickly extinguished. shortly after the fire, the vehicle was repaired. several months later, the consumer was partly compensated by ford in the form of a check for $1900 accompanied by a document which stated by accepting the compensation, she would also be signing off on any other claims. the consumer also stated the catalytic converter, exhaust manifold, master cylinder, wiring harness, abs, brake line booster, power steering rack and pinion, tie rods, intake manifold as well as the air bag were all replaced. the steering column would freeze, the rear passenger door handle fell off, rendering the door unstable, the coolant light illuminated, the oil pan needed to be replaced, the air condition stopped working and the rear shock were leaking. *jb | |||
| 04/25/2012 | 125000 | ||
| Tl - the contact owns a 2001 ford escape. the contact stated that while driving 45 mph around a curve, the vehicle crashed into a parked vehicle and the air bags did not deployed. a police report was filed and the driver was hospitalized due to head injuries. the vehicle was destroyed. the manufacturer was not made aware of the failure. the vin was not available. the failure and current mileage was 125,000. kmj | |||
| 04/25/2012 | 125000 | ||
| Tl - the contact owns a 2001 ford escape. the contact stated that while driving 45 mph while going around a curve the vehicle crash into a park vehicle and the air bags did not deployed. a police report was file and the driver had to be hospitalize since she received a head injury. the vehicle was destroyed. the manufacturer was not made aware of the failure. the vin was not available. the failure and current mileage was 125,000. pm | |||
| 03/24/2011 | 195000 | ||
| The air bag light will come on and flash 3 times and then a frlew more times. it will stay on, flash and go off and repete. | |||
| 12/10/2002 | 20000 | ||
| Car was invoilved in a front-end collision at about 30-35 mph in dec 2002. air bags did not deploy. ford dealer repaired damage. air bag light would flash and stay on at intermittent times. dealer checked and could not find any problems. recently the air bag light began to flash, then stay on continuously, every time vehicle was started. now the air bag light does not come on, however we receive a series of 5 beeps, 5 times, every time car is started, and every 30 minutes if vehicle is running. took vehicle to dealer and were told the instrument cluster needs to be replaced as well as the airbag wiring harness. total cost = over $1100. dealer would not guarantee this would solve the problem. internet research reveals we are not the only consumers with this problem. ford should be responsible to repair all escapes since they are aware of this issue. | |||
| 11/12/2003 | 20163 | 1 | |
| This problem occurred more than 3 times. the first date was 11-12-2003. the air bag light continued to stay on. the consequence of this is that we are not sure when the bag will deploy or not. dealer traced and found open circuit, connector not seated. resecured and system passed. this was the first occurrence. the vehicle was returned to this dealership up to four times for the same problem. *tr | |||
| 08/20/2007 | 85000 | 1 | 07/01/2006 |
| Tl*the contact owns a 2001 ford escape. while driving 50 mph, another vehicle rear ended the contact's vehicle. the contact then crashed into the rear of the preceding vehicle. the air bags failed to deploy. the driver sustained a whiplash. as of september 17, 2007, the dealer had not inspected the vehicle to determine the cause of the failure. the manufacturer stated that the air bags were designed to deploy in certain conditions and because they did not, does not necessarily indicate a failure. a police report was filed. the failure mileage was 85,000 and current mileage was 100,000. | |||
| 08/29/2006 | 60000 | 1 | |
| My daughter was involved in a car crash which resulted in her 2001 ford escape being totaled and at no time did the air bags deploy. she went across three lanes of highway hit the guard rail went back across the three lanes and hit the other guard rail. she lives to tell her story. she now has pain in her cervical spine resulting in her seeing a doctor on a regular basis. *jb | |||
| 05/24/2006 | 33282 | 1 | 04/23/2001 |
| Dt*: the contact stated the airbag light illuminated and the vehicle was taken to the dealership. the dealership determined the pretensioner in the driver side seat belt needed to be replaced. the consumer had to pay for the repairs. updated 07/03/06.*jb | |||
| 12/22/2003 | 69000 | 1 | 10/01/2000 |
| Dt: the contact stated the cable for the air bag under the driver's seat was cut when the seat was adjusted. an independent mechanic determined the problem after it was misdiagnosed by the dealer. the manufacturer offered no free remedy. a repair was made at the contact's expense, but the problem recurred. *ak | |||
| 06/12/2005 | 1 | 11/08/2004 | |
| In june 2005, i was traveling to work when my car hydroplaned and i hit a bridge. upon impact, none of my air bags deployed. i suffered a few bumps and bruises but never went to the doctor. if the accident were worse than what it was and the air bags malfunctioned, i could have been killed. i went to ford and nothing was ever done about it. it was never looked into to see if they did infact malfunction. i looked up the recalls and there was one to the wheel and something else and i want to see if that recall were fixed. *jb | |||
| 09/06/2004 | 26000 | 3 | 04/18/2003 |
| On-going problem with the air bag light illuminating intermittently. vehicle has been to the dealer on three separate occasions. dealer replaced various parts on all occasions and the problem is still there. *jb | |||
| 06/28/2004 | 41500 | 3 | 08/01/2001 |
| While driving, the vehicle stalled. the consumer restarted the vehicle and pulled over. the consumer drove the vehicle to the auto service for inspection and the mechanic informed the consumer that the problem could not be duplicated. *ak there was grinding and a round metal object snapped and broke off of the ac compressor. there were also problem with the air bag and the steering. *sc *jb | |||
| 12/01/2003 | 42070 | 5 | 04/01/2001 |
| While driving, the air bag light intermittently illuminated. the light would stay illuminated the remainder of the time the vehicle was being operated. the dealership tried to repair the vehicle 3 times, but was unable to resolve the problem. *jb *sc | |||
| 01/01/2001 | |||
| While traveling at 40 mph vehicle was involved in a head on collision.upon impact, none of the airbags deployed. dealer has been contacted. *ak | |||
| 09/29/2003 | |||
| While driving at 25 mph vehicle was involved in a head on collision. upon impact, air bags failed to deploy. vehicle suffered severe damage.*ak | |||
| 04/15/2002 | 1 | ||
| While driving, air bag light illuminated on the dash board. *jb | |||
| 04/13/2003 | 1 | ||
| The air bag light illuminated on the dash board. *jb | |||
| 12/31/2001 | 1 | 11/08/2001 | |
| While traveling 15mph on the highway and approaching an intersection, another vehicle veered into consumers vehicle from right front. upon impact, airbags did not deploy. dealership was aware of problem. *ak consumer states that the abs also failed. two months after the accident, the vehicle was repaired and returned, consumer does not feel safe in this vehicle. within 2 weeks of ownership, the dashboard pulled away from the windshield. *slc | |||
| 06/24/2001 | 2 | 01/16/2001 | |
| While driving at 50 mph consumer was involved in a t-bone in which neither driver's side nor passenger's side air bags deployed. also, there was major front end damage to vehicle. *ak *slc | |||
| AIR BAGS - FRONTAL | |||
| 03/16/2006 | 2 | ||
| I was writing this for my sister who is no longer here. she drove a 2001 ford escape going 60 mph down the highway. the people in front of her stopped and she rear ended them. her car flipped several times and she was ejected. although the state troopers said she wasn't wearing her seat belt she clearly had a 2 by 4 abrasion on her left shoulder exactly the size and location that her seat belt would have been. the suv was completely destroyed, not a panel on it wasn't smashed - and yet the airbags didn't go off. it was so bad that i went by the accident and didn't even recognize the car until a police officer called our house and told us about the accident and location. my sister was 22 years old with a husband and a daughter and now she is no longer here. i realize there has been a recall on the seat belt, we got a letter 2 months after the accident even though the recall was 2 years before. something needs to be done about the airbags though. r.i.p. amanda whitmore.*ak | |||
| 06/23/2007 | 84000 | 0 | 04/25/2005 |
| We noticed a hissing noise,took it to dealer,was told brake booster,master cylinder,left stabilizer link assy,and pre-tensioner connectors on air bag all need replaced. can not afford to replace pre-tensioner connectors. seems unusual to me that all would go out all of a sudden,especially both the booster and master cylinder. to my knowledge we did nothing to contribute to the probs. i may be hard to reach,as i am staying with my father in hermann while he undergoes cancer treatments,but,my wife can be reached at the evening phone # listed. | |||
| 02/07/2007 | 84000 | 2 | 03/01/2006 |
| Tl* - the contact called regarding the 2001 ford escape. the contact was traveling at 35 mph. the road conditions were clear. the sun blinded the contact, and she rear ended the other vehicle, causing minor damage. the contact's vehicle was badly damaged. the frame was bent. the airbags did not deploy on impact. the airbag deployed after the contact's head hit the windshield. the driver was belted. the seat belt pretensioner did not deploy. the driver's head hit the windshield and the windshield cracked. the contact sustained injuries. the failure mileage was 84000. a police report was taken. *ak | |||
| 05/15/2006 | 51000 | 1 | 04/02/2004 |
| Dt*: the contact stated the vehicle was involved in a front end collision and neither frontal air bag deployed. the contact was driving 10-20 mph. the seat belts were in use at the time. there was extensive damage to the vehicle. the driver sustained injuries. there was a police report filed. | |||
| 04/18/2005 | 45000 | 1 | |
| While driving at approximately 35 mph, another vehicle was turning in front of consumer's vehicle, causing it to swerved around the vehicle trying to avoid an accident. in the process, it hit another vehicle. upon impact, air bags failed to deploy. *ak | |||
| 01/14/2005 | 27000 | 1 | |
| The consumer was traveling 30 mph,when suddenly a vehicle turned in front of his/her vehicle. the vehicle became involved in a head on collision and the air bag's did not deploy. *jb | |||
| 08/21/2004 | 52000 | 1 | |
| While driving 40 mph consumer's vehicle was involved in a head on collision.. upon impact, air bags did not deploy. as a result driver sustained cervical spine strain. *ak | |||
| 05/10/2001 | 5 | 01/19/2001 | |
| Nar 05/28/2003 *mr the consumer made several attempts to fix inoperable air bag assembly. seat belt restraint system replaced. dealer notified. *cb | |||
| 04/01/2004 | 1 | 02/23/2001 | |
| On april 1, 2004, a 1995 ford taurus turned in front of my 2001 ford escape. i was traveling at a speed around 40mph and slammed on the brakes. the front of my vehicle hit the passenger side front of her vehicle. my airbags failed to deploy and my car was deemed a total loss. i suffered a strained neck, strained back muscles, multiple contusions from the seatbelt ,as well as a pulmonary contusion. i feel that my injuries were enhanced due to airbag failure.*ak | |||
| 1 | |||
| While driving the vehicle was hit on the passenger side which caused the vehicle to hit a tree. the air bags did not deploy. the vehicle was totaled. *mr *ts *nlm | |||
| 09/24/2003 | 1 | ||
| While driving at 60 mph consumer was involved in an accident and neither of the air bags deployed. also seat belts did not hold the passengers in the seats. *ak | |||
| 07/30/2003 | 1 | ||
| Consumer's vehicle was hit from rear which caused the consumers vehicle to hit another vehicle in front of her. both front air bags did not deploy. dealer notified. *ph | |||
| 03/12/2003 | 1 | ||
| The vehicle was involved in a frontal collision, and none of the air bags deployed.*jb | |||
| 10/01/2002 | |||
| Consumer airbag light has illuminated, light is staying on. consumer feels that the airbag may not deploy. please provide any further information. ts | |||
| 09/18/2002 | |||
| In a frontal collison none of the air bags deployed on impact. police officer informed consumer extent of damage to front of vehicle. also, bags should have deployed.*ak | |||
| 05/01/2001 | 5 | 01/19/2001 | |
| Safety restraint systems,; passenger's side air bag cover will pop off, and over a period of time, air bag will start seeping out. this has been replaced by dealership three times. also driver's side seat belt buckle will not remain (female piece) latched. this has been replaced by dealership twice. *ak *yh | |||
| 07/01/2002 | 1 | ||
| Consumer states the airbag on the passenger side, the cover is lifting off. consumer feels very unsafe because airbag may deploy unexpectantly. please provide any further information.*jb | |||
| 06/09/2002 | |||
| Front collision at 60 mph, neither airbag deployed. consumer suffered a broken nose and shoulder. vehicle was totalled.*ak | |||
| 06/07/2002 | 1 | 09/01/2001 | |
| F-150 barely stops from hitting a crv in front of it. as soon as i saw him apply his brakes i slammed on mine. the brakes did not seem to help to slow escape's speed. went under f150's bumper and was bounced back at least a car length and a half (have pictures). the front was cruppled and airbags did not deploy. i was told by ford they found nothing wrong with breaking system but i know what it felt like. maybe systems were working according to their computer but i know if i had been in my 1996 explorer it would have stopped.*ak | |||
| 05/19/2002 | 1 | 03/01/2001 | |
| This driver was driving on i-64 west and just passed exit 34 when a deer came jumping over a double high concrete barrier and in front of the ford escape. i was travelling about 75 miles per hour in a 70 zone. the only thing this driver had time to do was to begin ad turn the wheel. the hit was basically head on. the deer was a big buk that stood at shoulder height above the hood of the escape. the entire front end was smashed in. the initial impact was just above the bumper and the grill radiator, fan assembly and condenser were destroyed. every thing othe than the bumper is to be replaced and installed bumper cover, bumper brackets, etc. on the adjusters statement it says that bumper needs an overhaul. this event has been reported to ford. ford motor sees to be unconcerned saying that 2 of three sensors need to be deployed in order to engage the air bags. two of these sensors are in the bumper and the other is on the left side of the radiator. the radiator on this 2001 ford escape was smashed like a pancake. dave at turnpike ford told me that upon visual inspection that there is a sensor on the left side of the radiator and it remained untouched. the main bulk of the deer did hit above the bumper and there was alot of him. i feel that at 75 mph that hitting an animal that big should have deployed the airbags. isnt that what this safety feature about. how am i to feel sure that i am to be safe when involved in a collision. if a larger vehicle were to hit me and miss my bumper sensors does that mean that the same airbag system in this ford escape would not deploy?*ak | |||
| 12/31/2001 | 1 | 11/08/2001 | |
| While traveling 15mph on the highway and approaching an intersection, another vehicle veered into consumers vehicle from right front. upon impact, airbags did not deploy. dealership was aware of problem. *ak consumer states that the abs also failed. two months after the accident, the vehicle was repaired and returned, consumer does not feel safe in this vehicle. within 2 weeks of ownership, the dashboard pulled away from the windshield. *slc | |||
| 11/22/2001 | 1 | 04/01/2001 | |
| Auto accident on 11/22/01, in excess of $11,000 damage to right headlight, front bumper, right front fender, grille, hood, right front wheel/tire, radiator, misc. engine parts, roght front door, and left side of windshield, and neither air bag deployed. *ak | |||
| 03/01/2001 | |||
| While traveling at 45 mph consumer rearended another vehicle. consumers vehicle was crashed pretty badly in the front. also, air bags did not deploy. consumer has not contacted dealer yet.*ak | |||
| 02/14/2001 | |||
| Consumer was traveling 55mph and went off the road. as vehicle slid down sideways into an embankment, it spun around. airbags did not deploy. dealer said sensor was ripped off from what they dont know. consumer went back to accident site and found the air bag sensor. vehicle has been ruled totaled by the insurance company.*ak | |||
| 02/28/2001 | |||
| Vehicle was at stop sign, was hit on passenger's side, neither aibag deployed, vehicle totalled. *ak | |||
| 01/29/2001 | |||
| Vehicle was traveling at 43 mph, rolled once, hit an embankment, rolled again, was hit head-on, then hit from rear. vehicle has both front airbags and front side airbags, neither airbag deployed. consumer worried about safety.*ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 05/25/2005 | 57630 | 3 | 11/01/2001 |
| Air bag light has illuminated occasionally since vehicle was new(nov 1, 2001). seat belt buckle latch was replaced under warranty in jan 03. problem fixed. next occurrence nov 03. connections cleaned and treated, problem fixed. in may 05 problem appeared again, with the addition of intermittent seat belt light illumination. vehicle was returned to dealer. a tsb had been issued by ford to replace the safety belt buckle pre-tensioner on both seats. the tsb was not covered by an extended warranty, and the repair would cost approximately $695. repair was declined. however, owner was charged $75 to read the codes. owner cleaned and treated electrical connections under both seats. lights are no longer illuminated. *jb | |||
| 04/04/2005 | 1 | 12/26/2003 | |
| Airbag warning light iluminates intermittently during vehicle operation. problem began after completion of ford recall 04s13.*ak | |||
| 11/01/2002 | 1 | ||
| Air bag sensor light illuminated and stayed on. took vehicle to the dealer. however, problem recurred. ford stated that they will not do anything to help. *ak | |||
| 2 | |||
| While starting the vehicle air bag light appeared on the dashboard and remained on. consumer notified dealer. *ak | |||
| 07/29/2003 | 21800 | 1 | 04/15/2001 |
| Maintenance. *jb | |||
| AIR BAGS - SIDE/WINDOW | |||
| 09/08/2001 | 2 | 06/01/2001 | |
| Drivers side airbag assembly replaced approx. 3 weeks ago. on 9/08/2001, warning light flashed again, leading us to conclude that another system failure occurred. *ak | |||
| 06/24/2001 | 2 | 01/16/2001 | |
| While driving at 50 mph consumer was involved in a t-bone in which neither driver's side nor passenger's side air bags deployed. also, there was major front end damage to vehicle. *ak *slc | |||
| 01/29/2001 | |||
| Vehicle was traveling at 43 mph, rolled once, hit an embankment, rolled again, was hit head-on, then hit from rear. vehicle has both front airbags and front side airbags, neither airbag deployed. consumer worried about safety.*ak | |||