Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 15476 | 12/01/2001 | 630558 | On some vehicles, the aftermarket/non-factory installed trailer tow wiring may become inoperative. *tt | 04/18/2002 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 02208 | 10/14/2002 | 10013060 | Climate control a/c service tech tips. *eh | 04/07/2005 | |
| 16209 | 09/01/2002 | 10008599 | Cimate control system odor. *mj | 08/09/2004 | |
| 15456 | 12/01/2001 | 630564 | Exhibiting a condition of the climate control system defaulting to defrost/windshield on acceleration. *tt | 04/18/2002 | |
| 15192 | 08/01/2001 | 625020 | Some vehicles may exhibit a concern with the climate control system defaulting to defrost windshield on accel. *et | 11/16/2001 | |
| EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES | |||||
| 16266 | 10/01/2002 | 10013067 | False alarm activation. *tt | 04/07/2005 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 15999 | 06/01/2002 | 637443 | Some vehicles may exhibit cd ejecting or loading issues with the cdx-6 radio. *tt | 11/26/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 07/11/2002 | 3 | 09/16/2001 | |
| Nar 1/29/2003. the consumer had a hitch added to the vehicle, however, while driving the consumer was unable to steer the vehicle which has stalled 3 times. *jb | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 06/01/2012 | 10 | ||
| Submission from re ford escape 2001 safety recall notice 11s24 *tgw the consumer received a recall notice in jan 2012. the notice indicated she would be informed when the parts required to complete the safety recall would become available, which wouldn't be until the second quarter. the vehicle caught on fire while parked, which was prior to the recall, but was quickly extinguished. shortly after the fire, the vehicle was repaired. several months later, the consumer was partly compensated by ford in the form of a check for $1900 accompanied by a document which stated by accepting the compensation, she would also be signing off on any other claims. the consumer also stated the catalytic converter, exhaust manifold, master cylinder, wiring harness, abs, brake line booster, power steering rack and pinion, tie rods, intake manifold as well as the air bag were all replaced. the steering column would freeze, the rear passenger door handle fell off, rendering the door unstable, the coolant light illuminated, the oil pan needed to be replaced, the air condition stopped working and the rear shock were leaking. *jb | |||
| 06/28/2004 | 41500 | 3 | 08/01/2001 |
| While driving, the vehicle stalled. the consumer restarted the vehicle and pulled over. the consumer drove the vehicle to the auto service for inspection and the mechanic informed the consumer that the problem could not be duplicated. *ak there was grinding and a round metal object snapped and broke off of the ac compressor. there were also problem with the air bag and the steering. *sc *jb | |||
| 08/09/2002 | 7 | 11/11/2000 | |
| While driving only at low speeds, steering column will make a loud noise and it could cause future steering problems. dealer notified.*ak the cover on the bottom of the steering wheel was broken. the vehicle shimmys when applying the brakes. the brakes were inspected and the front rotor was machined and the front pads cleaned. consumer states there is a pecking noise in the engine. consumer states the accelerator pedal is hard to push because the throttle body needed replacing. the air conditioner stops while at idle. also, when coming to a stop, the heater is not warm. *jg | |||
| 12/15/2001 | 3 | 07/10/2001 | |
| Vehicle has stalled 3 times at 35-40 mph down an incline. dealer has recalibrated computer.*ak dealer put on new eec and new idle air control. a/c failed and was replaced. *yh | |||
| 10/03/2001 | 2 | 06/01/2001 | |
| Foul odor coming from airconditioning vents. took it to the shop the first time, and they stated that there was a moisture build up in the airconditioning vents and all they could do was disenfect the airconditioning vents with a spray. i took it back a second time and they stated they could not find the problem.*ak | |||
| 05/01/2001 | 4 | 05/01/2001 | |
| The air conditioner from the very beginning has a very foul smell of mildew and mold. if you use the ac for an extended period of time the smell is worst then ever. both my son and i are allergic to mold and mildew and when i turn on the ac, we both begin to sneeze, cough, runny nose and eyes. i cannot not use the ac. i have brought the truck back 3 times for a total of 12 days and now have it in the shop again. there is also a constant rattle on the drivers door side and the rear tailgate door/window. these problems were reported on the first visit also. each time i was told the problem has been taken care of, i drive off and the problems are still very evident. the third time as i was pulling out of there driveway after having just been told the problems were solved. these have been an ongoing problems. my concern is i have been back four times in less the 5 months for problems, what happens when the truck is a year old!!!!!!*ak | |||
| 06/01/2001 | |||
| The blower on my a/c will start blowing thru the defrost when the vehicle is under power. i live in a mountainous suburb, so i'm constantly climbing hills. the air will blow thru the defrost for ~10 seconds when it first started a week ago; now it lasts ~20 seconds. phil long has had my truck twice. the first time, the vehicle acted up for them and they found a crimped vacuum hose, yet the 2nd time, they couldn't get the vehicle to act up for them. as soon as i got to my suburb, it started cutting out on me.*ak | |||
| 01/01/2001 | |||
| No summary listed for above vehicle. *ak | |||
| 05/01/2001 | 1 | ||
| Tires make a humming noise. consumer feels that they may be leaving ground like hydroplaning, and at 65 mph vehicle wobbles, vehicle is not stable at high speeds with window down. *ak the vehicle hesitates when a/c unit is in operation and a/c make a loud cyclic clicking sound. transmission makes sound. the vehicle was unstable at 65 mph with a slight wind and front end makes tumbling sounds on rough roads. the alternator light comes on intermittently. the cruise control turns off automaticaly by itself. the front brake has excessive dust. the vehicle had numerous interior system failures and malfunctioning. *yh | |||
| 10/12/2000 | 10/01/2000 | ||
| Cabin fills with smell of raw fuel when climate control system on ..also smell of raw fuel under hood . mfg inspected vehicle and does not know where problem originates.vehicle is now out of service 36 days while engineering looks for solution to problem .various parts have been changed with no resolution to date . | |||
| 10/04/2000 | 1 | 10/01/2000 | |
| Fuel smell inside passenger compartment coming through air conditioning vents | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 10/15/2004 | 43000 | 0 | 11/20/2000 |
| The display on my ford escape radio has stopped functioning correctly; the radio itself is functioning. after calling several repair shops, the dealer service center, and searching the internet it is very apparent this is a common occurrence in several of the oem radios and the result of a design flaw. multiple websites and discussion pages refer to this issue as being the result of an overheat condition on the display board due to proximity of the power supply and improper heat dissipation. *nm | |||
| 05/17/2002 | 3 | 06/01/2001 | |
| While driving at about 40 mph, with both children in the car, my car stalled in a busy intersection. my brakes, steering, accellerator, and electrical(radio and speedometer) went out. i was forced to coast down the street to find somewhere to pull over. i have sent it to the dealership and they acted like it was my fault that it happened and that they hadn't heard of such complaint. i am scared to drive it even after they said it is fixed. i have heard of this happening,after i did some reasearch and people have reported it happening again. i would like some kind of trade or reimbuirsement. my reason being is for the saftey of my children and myself. the car is only 11 months old.*ak | |||
| 08/09/2001 | 1 | ||
| Was traveling 40mph on highway went to change lanes and power steering didn't respond. dealership was aware of problem.*ak check engine light illuminated and oil light illuminated, dealer cleaned ground connections under the battery. sub woofer inoperable, dealer replaced. *slc | |||
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||
| 08/17/2001 | 1 | 06/01/2001 | |
| Briefly, the transmission fails to shift upon acceleration above 50 mph, this has caused 2 near collisions on i-95, tire split open & roof rack blew off while driving*ak (dot number: a3083jj390 tiresize: a3083jj390) | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 01/10/2004 | 75000 | 1 | 04/03/2001 |
| The tire jack was only used 1 time to change a flat on the right rear of the vehicle,when i used it to jack up the vehicle the scissor jack cracked at the threads where the tube holds the screw mechanism. the material used to make the tire jacks is defective and can cause the jack to fail and fall on a person changing the tire. i went to the dealer and they said it is no longer under warranty and i would have to buy another. it costs $55.00. this is unfair since the jack was only used 1 time and it was used in accordance to the instructions on the tire well cover. the material is cheap pot metal and will not withstand the weight of the escape during jacking up the vehicle,before the tube that holds the screw mechanism cracks,thus causing the screw to strip out and the jack to collapse under the weight of the vehicle. *jb | |||