Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 042513 | 12/27/2004 | 10014265 | Serviceability of instrument panel register vents. *tt | 04/29/2005 | |
| STRUCTURE - BODY - DOOR | |||||
| 15756 | 03/01/2002 | 636397 | Subject regarding hanging door weatherstrip. *tt | 11/08/2002 | |
| 0293 | 05/13/2002 | 636092 | Some vehicles built before 12/15/01 may exhibit door latches that will not open. *tt | 11/05/2002 | |
| 14945 | 05/01/2001 | 620189 | Information regarding 2-step unlock / lock feature clarification. *tt | 07/19/2001 | |
| 14878 | 05/01/2001 | 620175 | Information pertaining to 2-step unlock / lock feature clarification. *tt | 07/19/2001 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| 16420 | 11/01/2002 | 10008347 | Squeak, creak or rattle type noise from rear liftgate area. *tt | 07/28/2004 | |
| STRUCTURE - BODY - TAILGATE | |||||
| 14593 | 01/01/2001 | 617971 | Some vehicles may exhibit a pop, snap or rattle type noise from rear liftgate area. *tt | 04/02/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/20/2011 | 2000 | ||
| Tl-the contact owns a 2001 ford escape. the contact stated the vehicle rear door glass shattered while the vehicle was parked. the vehicle was taken to the dealership who advised that the manufacturer would replace the rear door glass. the vehicle was repaired. the vin information was not available. the failure and the current miles was 2,000. li | |||
| 02/05/2008 | 114400 | 2 | 05/05/2001 |
| In nov. of 2006, i took my 2001 ford escape to the dealership because my right rear passenger seatbelt was twisting and was not retracting. my child's booster seat was held with this belt and was not working. the dealership told me that due to a flaw, condensation was able to get inside and that it had caused an internal spring to rust and break. they told me that in 2002 + models, it was redesigned and that coil or spring is now protected with a protective covering. i called ford motor corp and they covered the repair and i had to pay a $75.00 deductible. now 13 months later, the same problem had re- occurred. this time ford motor corp. says they will not cover it because my vehicle is out of warranty. i again reminded them that this faulty seatbelt is being used to secure my seven year old daughter's booster seat and it terrifies me to think of what could have happened to her if i was in a serious collision. ford did have a safety seatbelt recall on a front seatbelt latch and i complied and i think that was in 2004. i believe that this problem has the propensity to lead to a serious injury if it is not resolved. *tr | |||
| 02/01/2005 | 3 | ||
| Ford escape 2001, windshield wipers haven't kept windows clear enough to see during rain or snow. *bf the consumer was only getting 10-12 miles per gallon on the highway. the vehicle was hard to drive when it was windy outside. when the consumer attempted to stop the vehicle, the brake went down to the floor and did not come back up for several seconds. the anti-lock brakes did not engage. the consumer spoke to the dealer and he said the brakes must have frozen up. the battery low light was on. *jb | |||
| 01/22/2002 | 92 | 11 | 05/01/2001 |
| There were numerous problems. the egr sensor (dpfe) was replaced along with the sop driver side outer belt molding, fuel pump, sway bar links and iac. *bf there was a loud noise coming from the driver's side window, water leaked around the tailgate window, the vehicle was hard to start, the iac was sticking, the driver's side window squeaked and rattled, the vehicle hesitated upon starting, there was play in the front sway bar links, the coolant light stayed on, there was a crack around the oil pan and the oil drain plug was problematic, and the accelerator pedal was sticking. *sc *jb | |||
| 08/17/2002 | 1 | 09/16/2001 | |
| Vehicle was parked inside of carport and without prior warning heard a loud bang. vehicle caught on fire/exploded and melted to the ground. dealership was aware of problem.*akbrakes have been squeaking when hot or cold. the front brake rotors and pads are glazed. there is a clunk noise heard in the front end when making a left or right turn. the noise was coming from a loose metal clip. the engine light stayed illuminated while in motion. *jg | |||
| 08/01/2001 | 1 | ||
| While traveling 15-20mph on a neighborhood side street consumer ran into a parked car, causing vehicle to rollover 360 degrees. dealer was contacted. *ak consumer suffered a fractured rib in the accident, consumer thinks that this vehicle should not have rolled over as easily as it did. *slc | |||
| 05/01/2001 | 1 | ||
| Tires make a humming noise. consumer feels that they may be leaving ground like hydroplaning, and at 65 mph vehicle wobbles, vehicle is not stable at high speeds with window down. *ak the vehicle hesitates when a/c unit is in operation and a/c make a loud cyclic clicking sound. transmission makes sound. the vehicle was unstable at 65 mph with a slight wind and front end makes tumbling sounds on rough roads. the alternator light comes on intermittently. the cruise control turns off automaticaly by itself. the front brake has excessive dust. the vehicle had numerous interior system failures and malfunctioning. *yh | |||
| STRUCTURE - BODY | |||
| 10/19/2012 | |||
| Tl- the contact owns a 2001 ford escape. the contact stated that while trying to entering the vehicle, the front driver's side door failed. the door could only be opened from the interior of the vehicle. the vehicle was not taken to a mechanic or a dealer for inspection. the vehicle was not repaired. the manufacturer was contacted about the issue. the failure and current mileages were not available. kmj | |||
| 10/19/2012 | |||
| Tl- the contact owns a 2001 ford escape. the contact stated while trying to entering the vehicle the driver side front door seized. the contact also stated that in order to open the door it would have to be done from the inside. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was contacted about the issue. the failure and current mileages were not available. mh | |||
| 07/13/2012 | 91746 | ||
| Tl* the contact owns a 2001 ford escape. the contact stated that while driving 30 mph, the power steering assist failed and the contact was unable to maintain driving straightforward. the steering wheel had to be turned approximately 90 degrees to he right in order to complete a right turn. the vehicle was taken to a mechanic who advised that the sub frame was corroded and caused the lower arm control to fracture. the vehicle was not repaired. the manufacturer was made aware of the failure however, did not provide any further assistance. the failure and current mileage was 91,746. | |||
| 07/13/2012 | 91746 | ||
| Tl-the contact owns a 2001 ford escape. the contact stated that while driving 30 mph, the power steering assist failed and the contact was unable to maintain driving straightforward. the steering wheel had to be turned approximately 90 degrees to he right in order to complete a right turn. the vehicle was taken to a mechanic who advised that the sub frame was corroded and caused the lower arm control to fracture. the vehicle was not repaired. the manufacturer was made aware of the failure however, did not provide any further assistance. the failure and current mileage was 91,746. kmj | |||
| 07/13/2012 | 91746 | ||
| Tl-the contact owns a 2001 ford escape. the contact stated that while driving at 30 mph, lost steering and was unable to maintain vehicle straight. the contact stated that in order to keep vehicle straight the steering wheel had to be turned approximately 90 degrees to right. the vehicle was taken to a repair shop who stated the sub frame had corroded and caused the lower arm control was broken. the vehicle was not repaired. the manufacturer was made aware of the failure; however did not provide any further assistance. the failure and current mileage was 91,746. yn | |||
| 08/01/2011 | 198000 | ||
| Tl-the contact owns a 2001 ford escape. the contact stated that while driving 10 mph, the contact attempted to brake and the vehicle failed to stop. the vehicle was taken to an independent mechanic who stated that the brake lines needed to be replaced. in addition, the contact stated that the rear hatch, rear passenger door and the driver side doors would not open. the contact was able to lock and unlock the doors however. the manufacturer was not made aware of the failure. the current mileage was 227,691 and the failure mileage was 198,000. pmb | |||
| 08/01/2011 | 198000 | ||
| Tl-the contact owns a 2001 ford escape. the contact stated that while driving at 10 mph, the contact attempted to brake, and depressed the brake pedal; vehicle failed to respond. the vehicle was taken to a repair shop, inspected and the brake lines were replaced. the contact stated that the rear hatch, rear passenger and driver side doors do not open. the contact was able to lock and unlock doors; however the doors do not open. the manufacturer was not made aware of the failures. the current mileage was 227,691. the failure mileage was 198,000. yn | |||
| 07/22/2012 | 102000 | 1 | |
| Wife says she open the glass hatch to put groceries away and the hinge failed on passenger side, leaving her to wrestle it back into place. i had a look and see the pot metal hinge failed where the glass attaches to the hinge, which is merely a stud or boss from a threaded bolt. the bolt is fine, but it looks as though the tapped hole in the hinge self destructed with thread remnants around the bolt. $70 replacement part. if one of these lets go on the highway, you could drop the glass onto the car behind you, talk about excitement! this apparently is common based on a search of google for ford escape hatch glass hinge. *tr | |||
| 07/22/2012 | 102000 | ||
| Wife says she open the glass hatch to put groceries away and the hinge failed on passenger side, leaving her to wrestle it back into place. i had a look and see the pot metal hinge failed where the glass attaches to the hinge, which is merely a stud or boss from a threaded bolt. the bolt is fine, but it looks as though the tapped hole in the hinge self destructed with thread remnants around the bolt. $70 replacement part. if one of these lets go on the highway, you could drop the glass onto the car behind you, talk about excitement! this apparently is common based on a search of google for ford escape hatch glass hinge. | |||
| 05/12/2010 | 87400 | ||
| The contact owns a 2001 ford escape. the contact stated that he went to open the trunk door and it would not open. the contact stated that when it is hot outside the door failed. when the weather got cooler, the door opened. the contact also stated that the rear driver side door also failed. the door would not open at all. the dealer was notified and informed him that he was responsible for the repair. the manufacturer was notified and informed that those components were not under recall. the failure mileage was 87400. ap | |||
| 09/02/2003 | 56000 | 1 | 06/26/2001 |
| Paint peeling of the hood of wife's 2001 ford escape. body shop manager of wayne acres ford in wpb fl evaluated and states the finish is coming off and looks like it may be a factory problem. he also stated that the dealer will only pay 70 % of the repair cost since the vehicle warranty has expired. why should i have to pay anything if the damage is not my fault ? | |||
| STRUCTURE - BODY - DOOR | |||
| 07/15/2008 | 1 | ||
| I have a complaint. i own a ford escape 2001. first the drivers rear door will not open from the outside or inside. now the driver's door won't open from the outside to get in, but i can open it from the inside to get out. is there a recall on theses doors? *tr | |||
| 04/12/2004 | 61000 | 1 | |
| Front driver's side door seals cracked , causing water to leak into the vehicle. dealership was notified, but did not resolve the problem. *ak | |||
| 10/15/2001 | 2 | 05/01/2001 | |
| Vehicle has stalled twice at 35-40 mph while coasting down hill. dealer replaced computer module and ecc relay. nlm consumer states keyless entry works intermittently. the weather strips coming off on both back doors. the vacuum line was loose and hissing. the coolant light continues to come on due to coolant bottle failure, also there was a cracking noise under the dash and the radio went out. *yh | |||
| 02/07/2002 | 1 | 12/01/2000 | |
| Master cylinder comple failure. also, 4 door handles had to be changed. | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 2950 | 1 | ||
| Driver side door fell off when the driver opened it to exist the vehicle. this failure was caused by the top clip falling out which cause the hinge pin to loosen and fall out because of the way it was installed. the manufacturer had been notified, but the cause of the failure had not yet been determined.*ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 06/15/2004 | 1 | 03/12/2003 | |
| The liftgate door would open when the remote is used. possible recall 04v602000. *ak the liftgate would not lock at times. then sometimes when the remote was used to open the liftgate, it would not open. *sc | |||
| STRUCTURE - BODY - TAILGATE | |||
| 04/10/2008 | 73500 | 1 | 12/01/2001 |
| Paint is peeling off of the tailgate door of my escape. it appears to have no primer on it at all. it just started in past 6 months. coming off in big chunks. *tr | |||
| 09/01/2007 | 47000 | 1 | 04/01/2001 |
| Paint flaking off on rear door on left and right sides by glass. *tr | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 05/01/2001 | 4 | 05/01/2001 | |
| The air conditioner from the very beginning has a very foul smell of mildew and mold. if you use the ac for an extended period of time the smell is worst then ever. both my son and i are allergic to mold and mildew and when i turn on the ac, we both begin to sneeze, cough, runny nose and eyes. i cannot not use the ac. i have brought the truck back 3 times for a total of 12 days and now have it in the shop again. there is also a constant rattle on the drivers door side and the rear tailgate door/window. these problems were reported on the first visit also. each time i was told the problem has been taken care of, i drive off and the problems are still very evident. the third time as i was pulling out of there driveway after having just been told the problems were solved. these have been an ongoing problems. my concern is i have been back four times in less the 5 months for problems, what happens when the truck is a year old!!!!!!*ak | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 04/30/2011 | 82000 | ||
| Bought my vehicle in january of 2010, complained of noise in front end, had it to the dealership that i purchased it from two diffenent times for this issue, and within 5 months, the frame busted through in front on passanger side. the vehicle only has 82,000 miles on it and my major complaint is that it was in the garage and they inspected the noise changed parts on that side and there was absolutely no mention of the frame being compromised, and there is no way they should not have seen that there is a complete break in the frame . every mechanic i called cant believe it. now i have a vehicle that is totaled and three years to pay on it. i also had a yearly inspection just two months previously. is there a recall on the frame of this type of vehicle? i am fortunate that the frame busted while mydaughter was making a turn and not driving 55mph as she was just previously or with my beatifule 2 grandchildren in the vehcile. i believe she escaped death. this vehicle is my primary vehicle of which i drive my grandchildren and others children to games. this could have been a devasting outcome. i appreciate you looking into the frame work and conduct of the dealership for this 2001 ford escape with only 80,000 miles | |||
| 01/01/2001 | |||
| No summary listed for above vehicle. *ak | |||