Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 16046 | 07/01/2002 | 636245 | Some vehicles may exhibit a rear shock leak and / or noise condition. *tt | 11/07/2002 | |
| 16016 | 07/01/2002 | 636204 | Some vehicles may exhibit a clicking noise heard on left or right hand turns coming from the front suspension. *tt | 11/06/2002 | |
| 16154 | 08/01/2002 | 636171 | Some vehicles with aluminum wheels may exhibit a clicking noise heard coming from the front of the vehicle during left or right hand turns. *tt | 11/06/2002 | |
| 14982 | 06/01/2001 | 622692 | Information regarding alignment specifications. *tt | 10/22/2001 | |
| SUSPENSION - FRONT | |||||
| 16696 | 03/01/2003 | 10001942 | Whining / propeller / helicopter type noise from front wheel / knuckle bearing area. *tt *jb | 07/28/2003 | |
| SUSPENSION - FRONT - STABILIZER BAR | |||||
| 00B56 | 09/01/2000 | 618567 | Information on front stabilizer bar replacement. *jb | 04/16/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 07/13/2012 | 91746 | ||
| Tl* the contact owns a 2001 ford escape. the contact stated that while driving 30 mph, the power steering assist failed and the contact was unable to maintain driving straightforward. the steering wheel had to be turned approximately 90 degrees to he right in order to complete a right turn. the vehicle was taken to a mechanic who advised that the sub frame was corroded and caused the lower arm control to fracture. the vehicle was not repaired. the manufacturer was made aware of the failure however, did not provide any further assistance. the failure and current mileage was 91,746. | |||
| 07/13/2012 | 91746 | ||
| Tl-the contact owns a 2001 ford escape. the contact stated that while driving 30 mph, the power steering assist failed and the contact was unable to maintain driving straightforward. the steering wheel had to be turned approximately 90 degrees to he right in order to complete a right turn. the vehicle was taken to a mechanic who advised that the sub frame was corroded and caused the lower arm control to fracture. the vehicle was not repaired. the manufacturer was made aware of the failure however, did not provide any further assistance. the failure and current mileage was 91,746. kmj | |||
| 07/13/2012 | 91746 | ||
| Tl-the contact owns a 2001 ford escape. the contact stated that while driving at 30 mph, lost steering and was unable to maintain vehicle straight. the contact stated that in order to keep vehicle straight the steering wheel had to be turned approximately 90 degrees to right. the vehicle was taken to a repair shop who stated the sub frame had corroded and caused the lower arm control was broken. the vehicle was not repaired. the manufacturer was made aware of the failure; however did not provide any further assistance. the failure and current mileage was 91,746. yn | |||
| 02/05/2008 | 114400 | 2 | 05/05/2001 |
| In nov. of 2006, i took my 2001 ford escape to the dealership because my right rear passenger seatbelt was twisting and was not retracting. my child's booster seat was held with this belt and was not working. the dealership told me that due to a flaw, condensation was able to get inside and that it had caused an internal spring to rust and break. they told me that in 2002 + models, it was redesigned and that coil or spring is now protected with a protective covering. i called ford motor corp and they covered the repair and i had to pay a $75.00 deductible. now 13 months later, the same problem had re- occurred. this time ford motor corp. says they will not cover it because my vehicle is out of warranty. i again reminded them that this faulty seatbelt is being used to secure my seven year old daughter's booster seat and it terrifies me to think of what could have happened to her if i was in a serious collision. ford did have a safety seatbelt recall on a front seatbelt latch and i complied and i think that was in 2004. i believe that this problem has the propensity to lead to a serious injury if it is not resolved. *tr | |||
| 10/29/2004 | 49900 | 5 | 11/11/2001 |
| I noticed a knocking noise when driving over railroad tracks, bumpy roads. i took it to the shop and was told the shock and strut on drivers side and sway bar links needed to replaced. this vehicle is a 2001 ford escape with 50,000 miles and should not need these repairs this early. the shock and strut on drivers side as well as sway bar links replaced. | |||
| 03/31/2004 | 0 | 6 | 02/15/2001 |
| Premature brake rotor wear. rotors and pads replaced twice; once at 30k miles and again at 60k miles. brake master cylinder required replacement at 60k miles. numerous front-end problems after light conventional on-road driving (i.e. loose end links, ball joints, misalignment), which in turn resulted in premature destruction of two sets of tires. burning oil smell in cabin supposedly unidentifiable after numerous attempts by dealer. none of the above covered under warranty. over $2500 in repairs and vehicle is only at 63k miles! *jb | |||
| After making a left or a right turn consumer heard a noise coming from the steering wheel. please provide further information.*ak | |||
| 04/15/2002 | 0 | ||
| When consumer starts up vehicle it hesitates/stalls. consumer had taken vehicle dealer to check because of its pulling to the left. consumer was never been told why vehicle stalls.*ak | |||
| 05/01/2001 | 1 | ||
| Tires make a humming noise. consumer feels that they may be leaving ground like hydroplaning, and at 65 mph vehicle wobbles, vehicle is not stable at high speeds with window down. *ak the vehicle hesitates when a/c unit is in operation and a/c make a loud cyclic clicking sound. transmission makes sound. the vehicle was unstable at 65 mph with a slight wind and front end makes tumbling sounds on rough roads. the alternator light comes on intermittently. the cruise control turns off automaticaly by itself. the front brake has excessive dust. the vehicle had numerous interior system failures and malfunctioning. *yh | |||
| 10/13/2000 | 120 | 10/01/2000 | |
| Vehicle pulls either right or left randomly when the steering wheel is let go. occurs daily with varying intensity, on any road surface/condition, hot or cold, in either direction during same driving period and sometimes not at all for a short period. aligned twice, thrust bearings, bushings, plates replaced, test-driven. while problem occurs daily, it does not occur every moment which may be why it doesn't show up when road-tested. third service appointment has been booked. concerned because within a few seconds vehicle can be in another lane (not that i drive without my hands on the wheel). thanks! | |||
| SUSPENSION - FRONT | |||
| 09/19/2008 | 123800 | ||
| Tl*the contact owns a 2001 ford escape. the contact stated that the rotors were defective and caused the brake line to become faulty. he noticed that there were new brake lines on the defective rotors and would not allow his child to drive the vehicle. he also stated that there was a defective ball joint on the front passenger side of the vehicle. in addition, the engine malfunctioned after three hundred miles. the used car dealer, from where the vehicle was purchased, stated that they would purchase a new motor under the warranty to replace the non-working engine. the dealer and manufacturer have not been notified. the current and failure mileages were approximately 123,800. | |||
| 01/06/2007 | 16600 | 3 | 12/15/2000 |
| (2007) while driving my vehicle, the engine-cooling system-low coolant warning indicator lamp illuminates and after checking the coolant resevoir which was at proper levels. delaer notified me that the coolant sensor as bad and needed to be replaced costing $300. (2007) while driving or parked, after turning the steering wheel left or right, there would be a loud squeak or screehing sound coming from the tire area. dealer notified me that the axle rod needed to be replaced costing over $300. (2006) last year there was a check engine light on which was caused by a malfunctioning engine coil #5 which burned out my spark plug. that cost was over $700. there were several other problems with theis vehicle but too many to name. *nm | |||
| 03/10/2005 | 91000 | 25 | 01/05/2004 |
| Dt: on the left front wheel of the vehicle their is noise coming from the axle. there is a lot of movement in the brake pedal, and the vehicle pulls to left. *nm *sb | |||
| 07/29/2003 | 21800 | 1 | 04/15/2001 |
| Maintenance. *jb | |||
| 07/01/2002 | 03/01/2001 | ||
| Loud ticking noise when turning vehicle. occurs at all speeds. ford notified but can't fix problem. will not state whether or not vehicle is safe for driving. no safety defect listed. *ak | |||
| 06/11/2001 | 1 | 08/01/2000 | |
| Had severe vibration of steering wheel at speeds of 75 mph or greater. dealer said it was the after market rims installed on the vehicle. when dealer installed the stock rims and took it out and tested it, the vibration was still there when he achieved a speed of 75 mph or better. dealer re-balanced the wheels and problem still occured. dear checked the alignment and said it was out of alignment and probably came that way from the manufacturer. after front end aligned no more problems. as for prob#2 , i noticed some pink fluid leaking from under the vehicle. took to dealer and had them put it on a rack to inspect it. they found that the power steering fluid is leaking at the left side of boot. they have to replace the entire rack & pinion unit. are there any other escapes out there with less than 10,000 miles having the same problem? also when dealer received the rack & pinion unit for my vehicle they noticed that it was not the same unit that is on my vehicle. dealer said they contacted the manufacturer of this rank & pinion unit in indiana and the manufacturer stated that they changed the ranck & pinion steering unit. the dealer was unaware of this change becausse no notification was ever sent. if i had not noticed this the steering fluid could have leaked out and i could have had a serious problem with the steering while vechicle was in motion. the vehicle was serviced by the dealer to check fluids at the same time i was having the vibration problem. i notified ford cust. service and they could not tell me if thre were any other escapes having the same 2 problems. they said the dealer would know... ford's cust. service will not let you speak to anyone up the ladder at ford. they just take the complaint or concern and that's it. what they do with those complaint's or concerns is beyond me. ford can't tell me why this steering unit has to be replaced on a new car nor are they sympathetic.*ak | |||
| Intermittently vehicle pulls to left or right randomly at variuos intensity. dealer has adjusted alighment twice, but problem still exists.*ak | |||
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||
| 01/22/2002 | 92 | 11 | 05/01/2001 |
| There were numerous problems. the egr sensor (dpfe) was replaced along with the sop driver side outer belt molding, fuel pump, sway bar links and iac. *bf there was a loud noise coming from the driver's side window, water leaked around the tailgate window, the vehicle was hard to start, the iac was sticking, the driver's side window squeaked and rattled, the vehicle hesitated upon starting, there was play in the front sway bar links, the coolant light stayed on, there was a crack around the oil pan and the oil drain plug was problematic, and the accelerator pedal was sticking. *sc *jb | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 04/15/2005 | 3 | 09/01/2001 | |
| Dt: the contact owned a 2001, ford, escape. every time consumer took tires off to work on the brakes b or anything else she had to replace her wheel bearings. this only occurred on the left front tire. the automotive place that specialized in brakes said that this occurred on a lot on similar make, model, and year vehicles. the last time they were replaced was in april 2005. *ak | |||
| SUSPENSION - REAR | |||
| 06/01/2012 | 10 | ||
| Submission from re ford escape 2001 safety recall notice 11s24 *tgw the consumer received a recall notice in jan 2012. the notice indicated she would be informed when the parts required to complete the safety recall would become available, which wouldn't be until the second quarter. the vehicle caught on fire while parked, which was prior to the recall, but was quickly extinguished. shortly after the fire, the vehicle was repaired. several months later, the consumer was partly compensated by ford in the form of a check for $1900 accompanied by a document which stated by accepting the compensation, she would also be signing off on any other claims. the consumer also stated the catalytic converter, exhaust manifold, master cylinder, wiring harness, abs, brake line booster, power steering rack and pinion, tie rods, intake manifold as well as the air bag were all replaced. the steering column would freeze, the rear passenger door handle fell off, rendering the door unstable, the coolant light illuminated, the oil pan needed to be replaced, the air condition stopped working and the rear shock were leaking. *jb | |||
| While traveling at 20-25 mph steering pulled sharply to left. rear wheels locked, causing vehicle to travel across lains, hiting steering wheel unlocked. please provide furthre information.*ak | |||
| SUSPENSION - REAR - SHOCK ABSORBER | |||
| 12/24/2001 | 2 | 03/01/2001 | |
| 2nd time for right rear shock leaking. *ak | |||