Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| BRAKES | |||
| 08/10/2009 | 100000 | ||
| Tl- the contact owns a 2002 ford escape. the contact confirmed brake fluid leaked from the vehicle. the vehicle was not taken to dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 100,000 and the current mileage was 130,000. rds | |||
| 06/25/2012 | 111053 | ||
| Tl* the contact owns a 2002 ford escape xlt. the contact stated that the vehicle was serviced under nhtsa campaign id number :12v005000 (service brakes, hydraulic:antilock:control unit/module ). later, the abs warning light illuminated while traveling 25 mph and the brakes failed to work properly. the vehicle was taken to the dealer where the dealer confirmed that the abs control module needed to be replaced. the manufacturer was contacted but the vehicle was not further repaired. the failure and current mileages were 111,053. | |||
| 06/25/2012 | 111053 | ||
| Tl- the contact owns a 2002 ford escape xlt. the contact stated that the vehicle was serviced under nhtsa campaign id number :12v005000 (service brakes, hydraulic:antilock:control unit/module ). later, the abs warning light illuminated while traveling 25 mph and the brakes failed to work properly. the vehicle was taken to the dealer where the dealer confirmed that the abs control module needed to be replaced. the manufacturer was contacted but the vehicle was not further repaired. the failure and current mileages were 111,053. kmj | |||
| 06/25/2012 | 111053 | ||
| Tl- the contact owns a 2002 ford escape xlt. the contact stated after the recall remedy was performed under nhtsa campaign id number :12v005000 (service brakes, hydraulic:antilock:control unit/module ). the abs warning light illuminated while traveling 25mph and the brakes failed to work properly. the vehicle was taken to the dealer. the dealer confirmed the abs control module needed to be replaced. the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 111,053. rds | |||
| 06/01/2010 | 139000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that in 2010, the vehicle was parked when smoke emitted from under the hood. the contact inspected the vehicle and noticed that the abs module was the cause of the failure. the abs module was not replaced at the time of the failure. the vehicle was recently taken to an authorized dealer to be repaired under nhtsa campaign id number 12v005000 (service brakes, hydraulic: anti lock: control unit/module). the abs module could not be replaced due to failed wires that posed a fire hazard. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 139,000 and the current mileage was 166,000. sm. | |||
| 06/01/2010 | 139000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that in two thousand ten while the vehicle was parked smoke emitted under the hood. the contact inspected the vehicle and located the failure at the abs module. the vehicle abs module was not replaced at the time of failure. the vehicle was recently taken to the dealer to have nhtsa campaign id number: 12v005000 service brakes, hydraulic: anti lock: control unit/module performed and the abs module could not be replaced due to failed wires that could cause the abs module to burn. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 139,000 and the current mileage was 166,000. li | |||
| 01/01/2012 | 98000 | ||
| Tl* the contact owns a 2002 ford escape. the contact stated that notification of nhtsa campaign id number: 12v005000 (service brakes, hydraulic: antilock: control unit/module) was received january 2012. the dealer stated that the part would not become available until the end of june. the manufacturer also advised the contact that the part was not readily available. the contact stated that the recall had exceeded a reasonable time for repair. the vin was not available. the approximate failure and the current mileage was 98,000. | |||
| 01/01/2012 | 98000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that notification of nhtsa campaign id number: 12v005000 (service brakes, hydraulic: antilock: control unit/module) was received january 2012. the dealer stated that the part would not become available until the end of june. the manufacturer also advised the contact that the part was not readily available. the contact stated that the recall had exceeded a reasonable time for repair. the vin was not available. the approximate failure and the current mileage was 98,000. kmj | |||
| 01/01/2012 | 98000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that nhtsa campaign id number: 12v005000 service brakes, hydraulic: antilock: control unit/module was received january two thousand twelve. the dealer stated that the part was not available until the end on june. the manufacturer also advised that part was not ready. the contact feels that the recall had exceeded a reasonable time for repair. the vin was not available. the approximate failure and the current mileage was 98,000. li | |||
| 03/01/2012 | 120000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that the abs warning light remained illuminated and the abs motor continued running once the engine was turned off. the vehicle was towed to the dealer where a diagnostic was performed, which located the failure at the hydraulic control unit. the contact received notification of nhtsa campaign id number: 12v005000 (service brakes, hydraulic: antilock: control unit/module) prior to the failure. the contact was unable to have the vehicle serviced under the recall within a reasonable time period and believed that the failure was caused by the lack of recall service. the manufacture was contacted and denied any assistance with repairs, stating that the hydraulic control unit was not associated with the recall campaign. the vehicle was not repaired. the failure and the current mileage was 120,000. kmj | |||
| 03/01/2012 | |||
| Tl* the contact owns a 2002 ford escape. the contact received a recall notice associated with nhtsa campaign id number 07v156000 (service brakes, hydraulic: antilock: control unit/module). the manufacturer was notified on march 26, 2012 and informed the contact that the part was unavailable. an authorized dealer was recently notified and they were also uncertain when the part would be available. there are no failures at this time. | |||