Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING - BACK UP LIGHTS | |||||
| 18281 | 11/01/2004 | 10013423 | Condensation inside the foglamps. *eh | 04/18/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 11/09/2012 | 172000 | ||
| The vehicle, after being turned off, would not turn back on, and the gear indicator square that surrounds the engaged gear was multiplying, flashing and dancing from gear to gear. this happened a second time exactly one week later, and this time the interior lights were flashing and could not be stopped. after quite some time once the key was removed and the door was closed, the flashing interior lights ceased and would only continue again once the key was in the ignition. though removing the key caused the lights to stop flashing, even once the key was removed, the indicator square continued the behavior. periodically during operation the lights strengthen in and out when idling. | |||
| 01/09/2010 | 190000 | 1 | |
| My sister's mazda tribute & my ford escape are the same vehicle and both have had the driver's side headlight plug melt. *tr | |||
| EXTERIOR LIGHTING - BRAKE LIGHTS | |||
| 04/09/2002 | 27 | 1 | |
| Had been having a problem with a loud squeaking noise coming from the steering column when turning; checked the nhtsa service bulletins and found a bulletin from june 1, 2003 noting this same problem; check engine light was also on again; i made an appt at dealer to check out these issues (4/7/04). took vehicle in on 4/9/04. dealer found the following problems: noise was coming from the upper steering column because the wiring for the horn was pulled out and rubbing on the contact plate; additional noise found at lower end of steering column dealer deactivated the airbag system to remove and replace the steering wheel and contact; also found that they had to replace the steering column boot, which had to be ordered at the same time, a recall was issued for this vehicle regarding the power train control module; dealer performed the recall vehicle was in the shop from 4/9 - 4/14 and dealer had to pay for a rental car steering column boot was ordered and i had to take the vehicle back into the dealer on 4/23/04 to have them install it. after leaving the dealer on the 23rd, i realized that my horn, cruise control and left brake light were all inoperable, so i took the vehicle back into the dealer on 4/26/04. dealer found that the clock spring was not making contact, so they had to deactivate the airbag again to remove the steering wheel and replace the clock spring; for the rear brake light, the dealer had to replace the bulb element vehicle was in the dealer for two days and they had to pay for a rental car for me again, *ak | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 02/02/2007 | 500 | ||
| I have taken the 2002 ford escape to the dealer many times for the headlights not coming on, turning off, blinking while in use, and not turning off after use. this was a safety issues that needed to be addressed. the only way i could get the lights to go off was to remove the fuses. i am having trouble even finding out if this item was a defect recall. that was put up with the ford company i grew up with. *ak | |||
| 02/03/2006 | 25400 | 5 | 08/20/2002 |
| I was driving down a dark country road last week when my high beam headlights went out. i consider this a safety problem. i switched to low beams which worked. saturday morning i went to the local ford dealer. no mechanic was on duty ;but the owner verified the lights did not work. he said to bring it back monday for a mechanic to check it. monday the mechanic checked it out and could not find the problem. the lights worked on monday. he said to bring it in when they were not working so they could get an error code. well, i had done that. the problem is intermittent and the lights work now. i contacted ford customer service; but i cannot find out if other cars are having a similar problem. i was advised to take it back to the dealer if it happens again. the problem is they have to catch it while it is happening. also the dealer is not open at night. i would like to know about others who have the same problem and if they know how to fix it.*jb | |||
| 07/30/2003 | 1 | 10/01/2001 | |
| The vehicle stalled. once while the vehicle was in the drive, the horn began to blow, and the lights started to blink. no one was in the vehicle or had touched the vehicle. the consumer took the vehicle to the dealership to be repaired, however they were unable to repair it because they could not duplicate the problems. *ak the vehicle also rolled away with the ignition locked, keys removed and vehicle in park. also the accelerator became stuck on four occasions. a representative from told the consumer the reason why the vehicle rolled away, was because the emergency brake had not been applied. *ph *jb | |||
| 07/02/2002 | 1 | 06/26/2002 | |
| Consumer stated on july 2, 2002 the vehicle was taken back to the dealer for a broken headlight and missing equipment from the vehicle, on july 23, 2002 the vehicle began experiencing stalling, brake and odometer problems, the brakes were replaced due to a flaw, the stalling and the odometer problems could not be duplicated, also there were problems with the speakers and the clutch sticking, consumer stated while the vehicle was parked, the parking brake disengaged and the vehicle rolled into a hotel.*jb | |||