Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | ||||||||||||||||
| 04V165000 | FORD MOTOR COMPANY | from 01/31/2000 to 09/11/2002 | V (Vehicle) | 321903 | 04/21/2004 | ODI | FORD MOTOR COMPANY | 04/06/2004 | 04/14/2004 | |||||||
| Defect Summary | On certain sport utility vehicles equipped with 3.0l v6 engines, during deceleration, the engine can stall. | |||||||||||||||
| Consequence Summary | Should the engine stall, a vehicle crash could occur. | |||||||||||||||
| Corrective Summary | Dealers will reprogram the power control module (pcm) with the appropriate calibration. owner notification began on april 21, 2004. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Ford recall no. 04s13.also, customers can contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 18173 | 09/01/2004 | 10011344 | A final drive whine at 25-45 mph (40-72 km/h). *tt | 01/18/2005 | |
| 17366 | 11/01/2003 | 10008185 | Final drive whine most noticeable at 25-45 mph during light acceleration or deceleration. *tt | 07/22/2004 | |
| 16056 | 07/01/2002 | 636254 | Cd4e transaxle may exhibit a final drive whine / warble type noise mostly in the 25-45 mph speed range on light throttle acceleration or deceleration. *tt | 11/07/2002 | |
| 16116 | 08/01/2002 | 636139 | Subject regarding throttle body service replacement / transmission vent hose bracket instructions. *tt | 11/05/2002 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 04141 | 01/01/2004 | 10009323 | Transmission control indicator lamp (tcil) on with diagnostic trouble code p1783 and/or p0733 cold climate shift/engagement concerns with a cd4e transaxle. *tt | 09/23/2004 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 042107 | 12/13/2004 | 042414 | 10014086 | General (pcm) power train control module programming procedures. *tt | 04/28/2005 |
| 04232 | 11/29/2004 | 10013406 | Wheel speed sensor removal tip. *eh | 04/18/2005 | |
| 04217 | 11/01/2004 | 10013369 | General power train control module (pcm) programming procedures. *tt | 04/15/2005 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 03148 | 07/21/2003 | 10003748 | New transmission cooler flusher - service tips. 2003 escort and super duty f series included. *tt | 10/29/2003 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||||
| 01181 | 09/17/2001 | 625715 | Brake shift interlock.*jb | 11/30/2001 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 16717 | 03/01/2003 | 10001954 | Automatic transaxle shudder. *tt *jb | 07/28/2003 | |
| 0224 | 02/04/2002 | 630631 | Some vehicles equipped with the cd4e transaxle may exhibit harsh and delayed 1-2/2-3 upshifts after transaxle or turbine shaft speed sensor replacement, possible diagnostic trouble codes 628, 642, 645, 646, 647, 648, p0731, p0732, p0734, p0 | 04/19/2002 | |
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||||
| 15430 | 11/01/2001 | 630360 | Some 4x4 vehicles may exhibit driveline binding, wheel hop on tight turns, or a clunk type noise from the driveline during torque reversal. *tt | 04/16/2002 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 17657 | 03/01/2004 | 10007421 | Clutch chatter when cold. *tt | 06/22/2004 | |
| 15524 | 01/01/2002 | 630051 | Some vehicles may experience gear shifter buzz or rattle when in 3rd or 4th gear.*yd | 04/12/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 11/19/2012 | 172000 | ||
| Going between 34-37 mph today, my vehicle completely stalled upon slight deceleration as i was attempting to switch into another lane. | |||
| 10/19/2012 | 170000 | ||
| Upon pressing the brake, at any speed, the vehicle completely shuts off. this has caused me to be nearly rear-ended on several occasions. it happens without notice, and is becoming more consistent. i took it to the dealership, as there were recalls on my vehicle, but they said while that is a problem for my make and model, it was in fact not one of the recalls to be performed. i had two recalls performed, neither of which helped this problem at all. it leaves me halted in intersections, and makes for abrupt stops, as i have to completely brake to a full and complete stop, throw the truck into park, turn the key off, wait a moment, turn the key back on, and back into drive. | |||
| 11/19/2012 | 172000 | ||
| Going between 34-37 mph today, my vehicle completely stalled upon slight deceleration as i was attempting to switch into another lane. | |||
| 10/19/2012 | 170000 | ||
| Upon pressing the brake, at any speed, the vehicle completely shuts off. this has caused me to be nearly rear-ended on several occasions. it happens without notice, and is becoming more consistent. i took it to the dealership, as there were recalls on my vehicle, but they said while that is a problem for my make and model, it was in fact not one of the recalls to be performed. i had two recalls performed, neither of which helped this problem at all. it leaves me halted in intersections, and makes for abrupt stops, as i have to completely brake to a full and complete stop, throw the truck into park, turn the key off, wait a moment, turn the key back on, and back into drive. | |||
| 11/19/2012 | 172000 | ||
| Going between 34-37 mph today, my vehicle completely stalled upon slight deceleration as i was attempting to switch into another lane. | |||
| 10/19/2012 | 170000 | ||
| Upon pressing the brake, at any speed, the vehicle completely shuts off. this has caused me to be nearly rear-ended on several occasions. it happens without notice, and is becoming more consistent. i took it to the dealership, as there were recalls on my vehicle, but they said while that is a problem for my make and model, it was in fact not one of the recalls to be performed. i had two recalls performed, neither of which helped this problem at all. it leaves me halted in intersections, and makes for abrupt stops, as i have to completely brake to a full and complete stop, throw the truck into park, turn the key off, wait a moment, turn the key back on, and back into drive. | |||
| 11/19/2012 | 172000 | ||
| Going between 34-37 mph today, my vehicle completely stalled upon slight deceleration as i was attempting to switch into another lane. | |||
| 10/19/2012 | 170000 | ||
| Upon pressing the brake, at any speed, the vehicle completely shuts off. this has caused me to be nearly rear-ended on several occasions. it happens without notice, and is becoming more consistent. i took it to the dealership, as there were recalls on my vehicle, but they said while that is a problem for my make and model, it was in fact not one of the recalls to be performed. i had two recalls performed, neither of which helped this problem at all. it leaves me halted in intersections, and makes for abrupt stops, as i have to completely brake to a full and complete stop, throw the truck into park, turn the key off, wait a moment, turn the key back on, and back into drive. | |||
| 11/19/2012 | 172000 | ||
| Going between 34-37 mph today, my vehicle completely stalled upon slight deceleration as i was attempting to switch into another lane. | |||
| 10/19/2012 | 170000 | ||
| Upon pressing the brake, at any speed, the vehicle completely shuts off. this has caused me to be nearly rear-ended on several occasions. it happens without notice, and is becoming more consistent. i took it to the dealership, as there were recalls on my vehicle, but they said while that is a problem for my make and model, it was in fact not one of the recalls to be performed. i had two recalls performed, neither of which helped this problem at all. it leaves me halted in intersections, and makes for abrupt stops, as i have to completely brake to a full and complete stop, throw the truck into park, turn the key off, wait a moment, turn the key back on, and back into drive. | |||
| 10/04/2012 | 54000 | 1 | |
| A couple of friends and i where on our way to la when we stopped for gas. filled up the tank and then started the car, which started perfectly fine, i then put the car into drive and when i pushed the accelerator the car simply revved the engine and did not move. the drive gear was not engaging but second worked fine. first gear did engage also but it felt it was slammed into place not smoothly engaging. had a near by mechanic look at it and he said that the transmission was giving out and that it would need to be replaced. i had the car towed to a dealership where i was told the clutch had blown out and taken the rest of the transmission with it and it all had to be replaced. it was a $3500 repair that i now wish i had done more research on because this seems to be a common issue. the car only had 54000 miles but it was 10 years old and there were no signs that the transmission was going out. the new transmission does come with a 3 year, unlimited mile warranty which is why i went with that instead of a rebuild which would have been a bit cheaper. after learning about all the problems this transmission has, i will be looking for a new car in the coming years. i like fords but this really making think about getting a new car from some one else. *tr | |||
| 10/04/2012 | 54000 | ||
| A couple of friends and i where on our way to la when we stopped for gas. filled up the tank and then started the car, which started perfectly fine, i then put the car into drive and when i pushed the accelerator the car simply revved the engine and did not move. the drive gear was not engaging but second worked fine. first gear did engage also but it felt it was slammed into place not smoothly engaging. had a near by mechanic look at it and he said that the transmission was giving out and that it would need to be replaced. i had the car towed to a dealership where i was told the clutch had blown out and taken the rest of the transmission with it and it all had to be replaced. it was a $3500 repair that i now wish i had done more research on because this seems to be a common issue. the car only had 54000 miles but it was 10 years old and there were no signs that the transmission was going out. the new transmission does come with a 3 year, unlimited mile warranty which is why i went with that instead of a rebuild which would have been a bit cheaper. after learning about all the problems this transmission has, i will be looking for a new car in the coming years. i like fords but this really making think about getting a new car from some one else. | |||
| 09/03/2012 | 80000 | 1 | |
| 1 - rear latch is not working properly. when it is cool outside, the latch will not open the back door. 2 - window latch has rusted causing the rear window to detach from the hinge. not that i am bidder, but at 37k miles, the transmission blew.... i discussed this issue with both ford and my dealership ([xxx]). both companies stated they could not help me and that it was on me to pay to correct. i explained that this was due to a lack of using proper supplies. they could not have cared less. i am hoping you can have them look into this because i would really hate to be involved in a car accident cannot use the rear as an exit.... information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 03/01/2010 | 90000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that the vehicle stalled while driving 55 mph. the failure was experienced several times. the vehicle was taken to the dealer where a diagnostic was performed but the dealer was unable to locate a failure code. the manufacturer was made aware of the failure and denied assistance with the repair because the vehicle was not included in nhtsa campaign id number: 04v165000 (power train: automatic transmission: control module -tcm, pcm). the vehicle was not repaired. the failure mileage was 90,000 and the current mileage was 139,161. kmj | |||
| 03/01/2010 | 9000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that the vehicle stalled while driving at 55 mph. the failure was experienced several times. the vehicle was taken to the dealer a diagnostic was performed but was unable to locate a failure code. the manufacturer was made aware of the failure and denied assistance with the repair because the vehicle was not included in nhtsa campaign id number: 04v165000 power train: automatic transmission: control module (tcm, pcm). the vehicle was not repaired. the failure mileage was 90,000 and the current mileage was 139,161. li | |||
| 02/24/2010 | 88000 | 1 | |
| I am very unhappy. i got in my 2002 ford escape this morning and went to put it in reverse and the shifter broke or something it was rolling i had to put on brakes i have never even hear of something like this happening and i look on the internet and its all over the internet how defective it is. i am a 50 year old single women so i am sure it was nothing i have done. what is going to be done about this problem it could be a dangerous situation if they were in the parking lot of a public place!!!!!!! *tr | |||
| 02/16/2009 | 29998 | 1 | |
| While driving, usually first thing in morning, the rpm's will rev up to approx. 2000. the vehicle becomes harder to stop... *tr | |||
| 07/20/2005 | 30000 | 6 | 03/28/2005 |
| My 2002 ford escape has had too many problems since i have owned it. i purchased the vehcile used in march of 2005 with 23k miles. it now has 30k. please note it is still under warranty, however i feel the vehcile is riddled with problems to date: the cd4e automatic transmission was replaced at 4500 miules by the previous owner(performed by ford) along with the front wheel bearings and retainer rings. since i have owned the vehicle: 1. the vehcile stalled while driving along. the pcm was re-flashed by ford, however it still feels like it will stall at certain times. 2. the thermostat housing leaked antifreeze and took three trips to the dealer to fix it. 3. the accerlerator cable was replaced under recall. 4. the rear glass rattles as the latch looks worns out already. 5. the engine had valve train noise and the camshaft retainers were replaced 6. the engine leaked oil due to the dealers faulty repair 7. the fan assembly/blower motor bearings have failed and a new part is on order. i am very upset and disapointed in the quality of this vehicle and i question it as i have no confidence it it. | |||
| 05/15/2002 | 25200 | ||
| With no warning the automatic transmission on our escape failed completely at 44,130 miles. so far, no financial assistance has been offered by ford or the repairing dealer dispite attempts by me to get relief for the $2700 repair bill! we have had a loud noise coming from the drivetrain since about 18,000 miles and had it checked at 25,000 by our local ford dealer. the dealer insisted that it was only tire noise...which while very sceptical, we accepted with the caveat that when we eventually replaced the tires, the noise would be gone our we expected the vehicle to be repaired at no charge. since the transmission's very premature failure, we have revisited the powertrain noise as we now suspect its source may have caused the transmission failure. both front wheel bearings have been changed, the wheels and tires have been substituted and the very loud noise continues. two ford dealers have inspected the vehicle and no one yet has an idea of what the source of the noise is now! this truck is a true lemon and i think ford should be stepping up to the plate to fix and pay for this problem as well as all or most of the transmission repair!!!! | |||
| 1 | |||
| Out of warranty transmission failed at 49k miles. *ph the vehicle experienced a shudder since 37k miles which only occurred a couple times per month. ford failed to alert the consumer of the problem. the consumer requested reimbursement for the repair. service bulletin#16056636254 *sc | |||
| 1 | 02/01/2002 | ||
| The gas pedal and brake pedal vibrate constantly between 1600-1800 rpm's. i took the truck to the dealer, but was told that it was a trait of the vehicle. i have driven other ones and they do not show this trait. it happens in every gear of the transmission, but when in park the pedals won't vibrate at stated rpm. as the load on the vehicle increase the intensity of the vibration increases. the condition is very annoying because it occurs at normal highway and city speeds. i would like to get the issue resolved, but the manufacturer seems unwilling to help. dt | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 03/09/2011 | 150000 | ||
| Tl*the contact owns a 2002 ford escape. the contact stated that while driving 40 mph the vehicle stalled. the vehicle was towed to the dealer who stated that the transmission was defective. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileage was 150,000. | |||
| 03/09/2011 | 150000 | ||
| Tl - the contact owns a 2002 ford excape. the contact stated that while driving 40 mph the vehicle stalled. the vehicle was towed to the dealer who diagnosed the transmission was defective. the manufacturer was not contacted. the vehicle was not repaired. the vehicle failure and current mileage was 150,000. pm | |||
| 06/11/2010 | 130000 | ||
| This complaint is to regarding ford motor company and the cd4e automatic transmission. this is by far the worst transmission ever built. i have a ford escape and a mazda 626 and both have needed the transmission rebuilt this year. the ford 4 times before it would work right. i wish that the government would not let auto manufacturers built defective vehicles and parts and make them own up to it if they do. i wonder how many thousands of dollars consummers have had to lay out to fix these horrible transmissions | |||
| 09/27/2010 | 157000 | ||
| Purchased vehicle was used around town for 4 days on the forth day drove on hwy way at 65 mph the overdrive light came on flashing car failed to shift out of gear. pulled off road turned off. found car leaking automatic transmission fluid and would no longer go into gear once it had been shut off. is currently at transmission shop the are attempting to find what the issue is. vehicle is a 2002 ford escape | |||
| 09/11/2008 | 104000 | ||
| Transmission failure at 104,000 mles | |||
| 05/16/2010 | 74000 | ||
| My 2002 ford escape had to have a transmission replaced. at 74,000 miles it was blown. i had it towed to a repair shop and asked for his opinion. it was blown. he called about a replacement and was told the dealer kept many replacements for 2002 escapes because of failures. i bought ford because i always loved and bought fords. but 3,3300.00 later, ford has a problem. the car runs better now and even gets 5 miles per gallon better on gas. ford has a problem as countless people have expressed. | |||
| 04/30/2010 | |||
| 2002 ford escape was recalled for several reasons. something with the power taon, the cruise control, the abs system..... finally it caught on fire. the engine was melted. fire and police department got there. contacted ford and they just said we will record your call on your profile. don't understand how lives and propety have been lost and ford doesn't do anything about it | |||
| 10/25/2009 | 55000 | 1 | |
| 2002 ford escape 4x4 55,000 miles while driving 70 mph on rt 95 the car suddenly appeared to have gone into neutral, although it was still in drive. luckily we were able to make it to the side of the road 100 miles from home. the car would not move in any gear and now requires a new transmission. there were no previous transmission problems and no warnings that anything might be wrong. *tr | |||
| 08/10/2002 | 200 | ||
| Tl*the contact owns a 2002 ford escape. immediately after purchasing the vehicle in august of 2002, it began stalling and lost all power. the contact received a recall notice in april of 2004 for nhtsa campaign id number 04v165000 (power train:automatic transmission:control module). she took the vehicle to a local dealer and received her free repair. in august of 2008, the failure recurred. while driving approximately 10-20 mph, the vehicle stalled and lost all power; however, it was able to be restarted. on august 11, 2008, while backing out of the driveway at an unknown speed, the vehicle lost power. the contact lost control of the vehicle. the failure recurred two additional times the same day. the vehicle was taken to a local dealer and a complete diagnostic test was performed; however, no failures could be found. the manufacturer stated that since they already repaired her vehicle, they were not liable for another repair. the current mileage was 51,007 and failure mileage was 200. | |||
| 08/01/2008 | 89999 | ||
| My family and i were driving along the insterstate with cruise controll set at 75 mph. we were going up a small hill and about to go into the passing lane. the car sounded like the transmission slipped in over drive and the rpms went through the roof. we were able to coast to the side of the road. we turned the vehicle off for serveral minutes and then turned it back on. the oil pressure light flickered on and off and the engine made a horrible screeching noise. we checked the oil and it was full. the car had to be towed to the mechanic were he then informed us that the car needed a new engine. he stated the the catalytic convereted had gone out causing the engine to fail. the car also will need a new transmission. the total cost to fix this is around $8000.00. i contacted ford today to tell them what had happened and they stated that there was nothing they could do since the car had not been serviced at a ford service station consistantly since the car was first purchased and that they have had no other similiar complaints with this vechile. after researching online i have found many similar complaints where ever one has seemed to contact ford and they say the same things to them. i also have had some smaller problems with this vehicle like the engine light going on and the emergency break light going on and brought them in to the shop and have had to replace the sensors. right now i am not able to replace the vehicle due to finicial reasons. | |||
| 03/13/2008 | 87000 | 1 | 02/04/2003 |
| Transmission failure, apparently a recurring problem with the ford 2001-2004 escape suv. this one is a 2002 and did not leave me stranded, i managed to get it to the dealership. others (hundreds++) on the web were stranded on major highways. *tr | |||
| 02/07/2008 | 62000 | 1 | 01/01/2002 |
| Tl*the contact owns a 2002 ford escape. while driving 60 mph, the accelerator pedal went down to the floor and would not release. the contact was able to place the vehicle into second gear. the vehicle was towed to the dealer and they stated that the cruise control cable failed and jammed the throttle cover. the transmission became damaged when the contact shifted into reverse gear. the manufacturer may not be able to assist. on november 25, 2007, the vehicle was taken to the dealer due to reverse. the dealer cleaned the throttle body, flushed the injectors, and cleaned the upper intake gasket and spark plugs. the fuel filters, coil boots, and ignitions wires were replaced. the current and failure mileages were 62,000. the consumer stated the battery light comes on while driving, replace fuel filter, and a/c is not blowing cold. updated 03/31/08 *tr | |||
| 12/03/2007 | 0 | 1 | 09/15/2001 |
| This will be the second time i have to replace the brake pads and rotors, not to mention that from day one my wheels have been covered in black dust from the brakes, and im told this is normal. the major problem has been the transmission. i can not tell you how many times i've taken it in to be looked at and called and complained to ford with no help at all. since day one (my car was brand new) the automatic transmission made noises as though it was stuck when it should be smoothly shifting gears. each time i took it in noone heard anything...until my warrantee was up then things were heard. lets see i've paid for engine flushes, spark plug changes, fluid checks, reset calibraitons, i've never missed an oil or filter change and it progressively is getting worse. i've read lots of other complaints from ford owners regarding the same problem. so if we all are having the same issue, why isn't ford held accountable to fix this??????? *tr | |||
| 10/15/2006 | 64000 | 1 | 01/12/2002 |
| Transmission failure after 4 years and 10 months at 64,000 miles. *tr | |||
| 06/19/2006 | 90000 | 1 | 06/30/2004 |
| I own a 2002 ford escape and was driving on the freeway when the overdrive off light started flashing. i pulled over ,but was not able to reengage the overdrive. continued the commute home and the transmission started shifting roughly, and then the check engine light came on. i was able to drive it to the dealer, where they told me i would needed a new transmission. i took it, ,,(by this point the vehicle wasn't driveable and had to have it towed to a transmission shop near my home. they stated that i would need a new transmission, and that this seemed to be a common occurrence for ford escapes. they said that a vehicle at 90000 mileage should not have the extensive kind of transmission damage that this vehicle did.*ak | |||
| 11/22/2006 | 53000 | 1 | 06/29/2002 |
| O/d off light began flashing. apparently, the torque converter failed and the entire transmission had to be replaced. car was only 4 years old with 53000 miles. if i didn't have an extended warranty, the repairs would have cost over $3000. apparently, this same problem exists on the 2002 ford explorer as well. *nm | |||
| 11/14/2006 | 1 | 05/20/2005 | |
| I bought my 2002 ford escape in may of 2005, the dealership had to rebuild the transmission 3 days later at 80k because it was slipping between gears. now a year and half later, i've been told by a specialist that i need a new transmission, which will cost me $2500 - $4000! the dealer will not warranty their work because it has been over a year since the service, but i've only put 20k miles on it! the transmission specialist explained that the 2002 escape has the same transmission as a mazda 626, which is notorious for failing. he said even if i pay to have it replaced, it will fail again. *nm | |||
| 08/09/2006 | 74000 | 1 | 11/01/2002 |
| Dt*: the contact stated the transmission failed suddenly without warning while driving 72 mph. the vehicle was towed to a dealership who determined the transmission needed to be replaced. there were no problems with the vehicle prior to the incident. updated 9/15/2006 - *nm | |||
| 08/10/2006 | 80000 | 1 | 05/01/2002 |
| Ford 02 escape. value body transmission issues, metal shavings in transmission fluid, car only 4 years, 80k highway miles. car maintenance kept up. two ford dealerships telling me it could cost 1 to $2000 to fix. ford company would not help. can provide control number. dealership will not take responsibility. this has to be a manufacture issue. dtc codes tested po741 & p1744. control# 14998722626. please help. *nm | |||
| 11/09/2005 | 24545 | 1 | 01/01/2002 |
| Wife parked vehicle on steep uphill driveway. placed in park and turned ignition off. exited drivers side and walked behind vehicle to passenger side continuing to mailbox. while at mailbox observed vehicle abruptly roll backward crossing the path where she had just walked behind the vehicle, across street and over curb hitting tree. neighbor in their front yard also observed this. vehicle sustained significant damage. called ford corp offices to ask for review of this by their safety engineers. a cursory review by the dealer indicated no obvious transmission linkage or other adjustment problem. ford refuses any further review and shows little interest in finding any potential safety issue. i see similar reports of this in numbers 10031648, 568244, 10073682 and 10026175. there are also many reports of loss of control in other scenarios such as 10073741, 10087902, 10091048, 10092635 and 10108659. did not review complaints on similar models such as mazda tribute nor other year escapes which may have similar issues. i find it hard to believe that ford engineered the car to back down a hill, while unoccupied, in park, with the ignition off. but apparently they consider this normal and of no consequence. unfortunately, someone will have to be hurt and the economics turn against ford before they will get involved. reminds me of their safety issues with ford crown victoria's that continue to explode in flames when hit from the rear. *jb | |||
| 11/12/2005 | 41857 | 1 | 10/05/2001 |
| Dt: the contact stated while driving at 50 mph the vehicle felt as though it shifted into neutral. he turned on the hazard lights and pulled the vehicle over to the side of the road. the vehicle was then towed to the dealership. they replaced numerous parts in the transmission. the vehicle is operating correctly at this time. *ak updated 12/7/2005. *nm | |||
| 07/10/2005 | 132000 | 14 | 10/18/2001 |
| Trans has had to be repaired replaced rebuilt over 14 times in less than 100,000 miles and less than 2 years. the overdrive light starts blinking and the car jerks when the car shifts up or down, except the time i could only go in reverse and had to let the car roll into a parking lot off of a busy street. *jb | |||
| 06/03/2005 | 61000 | 1 | 11/18/2002 |
| The vehicle was being driven at roughly 35 miles per hour when the tachometer suddenly surged and the vehicle began to loose speed. the transmission had obviously failed to engage. putting the transmission into 2nd gear allowed the transmission to re-engage and the vehcile began to surge forward. an attempt was made to drive the vehicle to a dealership about 7 or 8 miles away. the transmission continued to to engage and disengage for the next several miles. finally, it disengaged one last time and did not engage again. since it was on a main street, the vehicle was pulled over to the side of the road of a side street. the vehicle was towed to kreiger ford in columbus ohio. this took place a friday. the dealership was informed that a complaint was made about the transmission slipping and then thudding into gear on 1st to 2nd gear shifts on a service call prior to the experation of the warranty. at that time the dealership assured the owner that there was nothing wrong with the transmission. on this incident, not only did the car have to be towed in, but the dealership was also informed that the motor on the rear window wiper had failed and the cd player would no longer eject the cds. on monday the dealership called to inform the owner that the transmission had totally failed and would have to be replaced at a cost of $3500. within an hour the dealership called back and said the ford was willing to put a rebuilt transmission into the vehicle, repair the wiper motor, do the 60,000 mile maintnenace, extend the drivetrain warranty to 100,000 miles, and repair the cd player for $1500. this is preposterous. no transmission should fail at 61,000 miles. and after reading the incidents reported here, it is becoming apparent that there is a problem with the transmission on the escape. | |||
| 05/12/2005 | 87000 | 1 | 08/13/2002 |
| Just after the warranty period on my 2002 ford escape expired, i started having trouble with the transmission, specifically, the transmission would not engage in reverse without revving the engine and having the gears jump into place, causing the vehicle to lurch backwards. when i contacted my local ford dealership where i had purchased the suv, i expressed to them my displeasure in having transmission trouble at only 35,000+ miles and was informed that it was not unusual to need a new transmission at that odometer reading, and, indeed, they had replaced transmissions as early as 12,000 miles. i contacted my regional ford corporate headquarters about the problem without any success. on thursday, may 12, while traveling 55 miles per hour on the highway, the transmission failed, with the car sounding like i was revving the engine in neutral, and i was losing power quickly. i had to get off the road quickly and was unable to engage the transmission in any gear. after having the car towed to a transmission facility in indianapolis, i was told that the problem did not originate in the transmission, but was the result of a ground circuit problem. ford constructed the car with the ground running through the transmission, which means that every time the car is started the high voltage running through the transmission melts the gears together. additionally, the transmission was leaking onto the front suspension, which meant the ball joints needed to be replaced as well. the transmission company rebuilt the transmission, replaced the ball joints, and added an additional ground so that the problem would not happen again, which resulted in a total cost of $3655. | |||
| 05/27/2005 | 49000 | 10/10/2001 | |
| Intermitten engine idle/stalling during engine start and driving conditions even after pcm recall work. dealership test drove and broke down on side of road, verdict is said to be transmission related. vehicle has 48,000 miles. | |||
| 04/24/2005 | 1 | 09/21/2001 | |
| My 2002 ford escape caught on fire. the transmission failed to shift the vehicle. flames came out from under the vehicle then the vehicle did finally shut off and it was able to come to a stop. it continued to burn, tires exploded, etc. in the end most of the engine was on the ground. the transmission basically fell out of the vehicle. it left a trail of fluid before coming to a stop on the side of the highway. i feel brandon ford body shop is at fault and did not prpperly repair the vehicle after an august 2004 collision. i believe there are also bad parts on the vehicle and i have heard of others having this same fire problem with ford escape and focus. the vehicle was totaled.*ak | |||
| 01/13/2005 | 9 | ||
| Vehicle is experiencing a problem with the transmission. when putting the vehicle in reverse, the vehicle will shut down. owner has contacted the dealer who offered little to the solution. provide further details. *nm | |||
| 12/03/2004 | 60000 | 2 | 10/16/2001 |
| 3 years old, 60,000 miles - transmission has completely blown. its in the shop currently. the oil pan is leaking. the rack and pinion steering is leaking fluid. *jb | |||
| 09/14/2004 | 51000 | 1 | 10/19/2001 |
| 2002 ford escape xlt, 51000 miles. automatic transmission cd4e. owner's manual and information from ford states that only mercon transmission fluid is to be used, and that use of mercon v transmission fluid will damage transmission. however, cover on transmission dip stick says use mercon v. dealer flushed transmission at 32000 miles and replaced with mercon v fluid. transmission failed at 51000 miles, requiring complete replacement of transmission. failure happened during freeway driving, but fortunately traffic was light and we were able to coast out of traffic safely. he dealer should have know what kind of transmission fluid to use, regardless of incorrect statement on dip stick cap. however, the misleading dip stick could cause the owner or others to use incorrect type of fluid, with potential to cause complete tranmission failure while driving.*ak | |||
| 09/14/2004 | 51000 | 1 | 10/19/2001 |
| 2002 ford escape xlt, 51,000 miles. during freeway driving, o/d lockout indicator light came on and started flashing. transmission briefly acted as if it was shifting between neutral and drive, then it failed completely. towed to ford dealer for diagnosis. ford dealer says transmission needs to be replaced, but has not diagnosed cause of failure. from researching user forums on the internet, i've learned that ford issued a service bulletin (oasis #16717) in march 2003 advising that the pcm be reprogramed to correct a transmission shudder problem which seems to be a precursor to total transmission failure. pcm reprograming is also required by safety recall 04s13, issued april 2004. i was scheduled to have this recall work done by the dealer, but the transmission failed before recall work was done. from reading user reports on the internet, it seems that tansmission failure at 50-60,000 miles is not unusual for 2001-2003 escapes with a cd4e automatic transmission, at least for ones which have not had the pcm reprogramed as called for in the 2003 service bulletin or the 2004 safety recall.*ak | |||
| 11/16/2003 | 33000 | 2 | 04/20/2002 |
| 2002 ford escape xlt has stalled without warning twice. once at approximately 40 mph and the other at 10 mph. i have complained to the dealership (cowles ford, woodbridge, va) since my first maintenance check about my escape hesitating/skipping. does not seems to be getting the proper gas. first couple of maintenance check mechanic said he could not find anything wrong. now, 2 1/2 years later, they keep replacing small parts that do absolutely nothing to remedy the problem. i have now been told by the service manager that this problem does not show up on dianostics test nor on the vehicle computer. i have complained since the first engine stall (40 mph) that my escape is a safety hazard. again i have told the dealership my suv is a safety hazard because i have no advanced warning when the motor will cut off. i have emailed numerous complaints to high management at ford in michegan but have yet to even get an acknowledgement of my complaint. ford seems to be so willing to let customers be injured or killed in their products. on felt like a valuable ford customer before i signed on the dotted line and after that i feel like a victim. shame on ford.*ak | |||
| 06/08/2004 | 2 | 09/05/2001 | |
| Power train slipping. this will be the second transmittion for this 3 year old car. the first went out at 30,000 and now the other one is going. the vehicle is high mileage, but it is one owner and 90% of the miles are highway miles.*ak | |||
| 05/14/2004 | 29100 | 1 | |
| Driver put the vehicle into park and without warning vehicle surged forward. this caused consumer to lose control of the vehicle, and hit some objects head on inside of the garage before stopping. the driver and passenger sustained minor injuries. consumer will have the vehicle towed to the dealership.*ak the driver was in the process of placing gear from drive to park when vehicle lurched forward. upon impact, the shifter is between park and drive. *la | |||
| 02/22/2004 | 39933 | 2 | 11/10/2001 |
| Two transmission failures. the transmission was replaced @ 18,118 miles and then again @ 39,933 miles.*ak | |||
| 07/30/2003 | 1 | 10/01/2001 | |
| The vehicle stalled. once while the vehicle was in the drive, the horn began to blow, and the lights started to blink. no one was in the vehicle or had touched the vehicle. the consumer took the vehicle to the dealership to be repaired, however they were unable to repair it because they could not duplicate the problems. *ak the vehicle also rolled away with the ignition locked, keys removed and vehicle in park. also the accelerator became stuck on four occasions. a representative from told the consumer the reason why the vehicle rolled away, was because the emergency brake had not been applied. *ph *jb | |||
| 06/03/2002 | 1 | 11/18/2002 | |
| 2002 ford escape has a transmission slip problem that they didn't want to cover under warranty. this is a dangerous situation when this happens if passing another vehicle causing the vehicle to stall. also, if turning in front of another vehicle oncoming and it stalls you could get hit from the side. *nlm | |||
| 04/02/2003 | 265000 | 1 | 10/25/2001 |
| The vehicle stalled without warning which made the vehicle difficult to control. the engine would rev when the accelerator was pressed but the vehicle would not move. the dealer reprogrammed the computer but the problem re-occurred. *jb *nlm | |||
| 01/10/2003 | 14500 | 03/23/2002 | |
| I have now had my escape for 9 months. i took it to the dealership on 01/10/03 because the transmission would not shift past 2nd gear (no matter how fast i was going). the dealer replaced the transmission and when they test drove it even the new transmission did not want to shift. needless to say i have not had my vehicle forever and the dealership refuses to contact me about my vehicle or return my calls. | |||
| 10/24/2002 | 1 | 10/01/2001 | |
| Power steering leaked in oct 2001, problem caused by failed rack and pinion steering system. dealer replaced after having vehicle in shop for a month. in nov 2002, the vehicle suffered a transmission failure while crossing a major intersection. barely managed to get through the intersection without an accident. the nearest ford dealer happened to be across the street. took into service dept and they found that the transmission had failed and was welded together. the only service performed was rack/pinion replacement by original dealer in oct 2001. experts tell us that transmissions are not welded. they are bolted. either vehicle came from factory with welded transmission (poss. other vehicles with same problem) or original dealer damaged transmission when installing new rack/pinion system and welded the damage without reporting it to the consumer. not happy about 2 major problems in just over a year. dt | |||
| 06/13/2002 | 1 | 09/01/2001 | |
| Engined stall while coasting down a hill at 35 mph. lost power steering and braking.*ak | |||
| 10/01/2001 | |||
| Vehicle cuts off when decelerating, going down a hill to accelerate up a hill. problem is intermittent. also, ford is aware of problem, but not sure of what solution could cure the problem. please provide more information.*ak | |||
| 03/06/2002 | 2 | 10/01/2001 | |
| 2002 ford escape xlt, vehicle would not start, engine turned over but soounded like it was going to blow up. after several attempts it finally started. it does this 2 or 3 times a day. dealer says no problem, it will fix itself. vehicles engine smoked on two occasions, thought the car was on fire. dealer says there is nothing wrong. vehicle will surge on its own, even with the brake depressed, almost as if i had floored it. i cannot drive 20 mph, it surges forward! last incident i had with the vehicle, i lost complete use of the brakes, no hydraulics, no nothing. pedal depressed right to the floor. almost got into a head on collision, used e-brake to stop. happened a second time later that day. took car to dealership, nothing is wrong. contacted ford rep. and they will not do anything to help me. i do not feel safe driving this vehicle. i do not wish to keep the vehicle. | |||
| 11/04/2001 | 2 | 09/01/2001 | |
| I have owned the vehicle for 90 days. 30 of those days the vehicle was out of service. the car cannot be drive when gear assembly sticks.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 02/03/2005 | 30000 | ||
| Tl*the contact owns a 2002 ford escape. while driving approximately 20-30 mph on normal road conditions, the engine stalled without warning. immediately, the contact shifted into neutral and restarted the engine. the vehicle was able to resume normal operation. the check engine warning indicator illuminated on the instrument panel and remained lit until the engine was turned off. the failures occurred intermittently. the vehicle was taken to an independent mechanic for diagnostic testing, but the failures could not be duplicated. on two separate occasions, the vehicle was taken to an independent mechanic for identical failures, but there were no resolutions. the vin was excluded from nhtsa campaign id number 04v165000 (power train; automatic transmission; control module), although the failures were identical. the vehicle has not been repaired. the failure mileage was 30,000 and current mileage was 70,000. | |||
| 06/01/2007 | 100000 | 2 | 04/29/2006 |
| Tl*the contact owns a 2002 ford escape. the contact stated that the vehicle would loose power when at a stop. in addition, she was unable to depress the brakes unless the idle was low. the dealer replaced the alternator and the battery on two occasions; however, the failure continued to occur. there is a recall for the power train: automatic transmission: control module (nhtsa campaign id # 04v165000) however, the manufacturer stated her vin was not included. the failure mileage was 100,000 and current mileage was 107,447. | |||
| 11/05/2006 | 47000 | 1 | |
| Dt*: the contact stated while driving 30 mph, the vehicle stalled completely, however was able to be restarted immediately. the vehicle had previously been taken to a private repair shop for the same issue, where the mechanic determined that the transmission control module may have been faulty. the work for nhtsa recall #04v165000, pertaining to the automatic transmission control module had previously been performed, but since then the problem persisted and became progressively worse. | |||
| 10/16/2006 | 32000 | 1 | 12/01/2005 |
| Dt*: the contact stated while driving 40 mph, the vehicle stalled. it was maneuvered off the road and restarted however, the vehicle would not accelerate past 20 mph and stalled again when the brake pedal was depressed. the vehicle was towed to the dealer who determined the pcm, six ignition coils and six spark plugs needed to be replaced. | |||
| 07/28/2006 | 76000 | 12 | 02/15/2002 |
| Dt*: the contact stated the vehicle stalled numerous times while traveling at various speeds. on 08/24/06, the vehicle was taken to an independent repair shop who determined that the automatic transmission module was not operating correctly. there was a nhtsa recall, #04v165000, regarding the power train: automatic transmission: control module (tcm, pcm). the vehicle was not included in the recall due to the vin. | |||
| 07/25/2006 | 20 | 10/09/2005 | |
| For the past 3 months, while decelerating to stop, my vehicle will cut off, also occurring when i decelerate in busy traffic. on one instance while pulling across a highway, my vehicle stalled and i was almost hit in the side by an oncoming car because i could not get the car started again. *jb | |||
| 08/24/2005 | 52400 | 2 | 04/18/2005 |
| My 2002 ford escape with 52000 miles on it was great until last week when it stalled in the middle of a busy road with no shoulder late at night. i had to have it towed to the dealer where they told me that i needed a new battery because it was leaking acid (huh?) and that they would kindly put in the two recall parts one of which might be causing the problem (pcm i believe). the strange thing was about two hours after i had stalled i could start the car again fine but i figured they would still want to see it since it could be a dangerous situation. however, they did not find anything wrong with the car and sent me on my way. then last night my car wouldn't start...sounds were very similar to the time before only this time i wasn't driving i was in a parking garage. so i gave up and called a friend and decided to have it towed in th emorning when the dealer was open. only in the morning my car started fine again. i drove to the dealer anyway though because this was not very safe and figured they would want to look it over. problem. they said they can't do anything unless the problem is actually occuring so i would have to wait until it happens again. this didn't sit well with me so i called ford and they said the same thing. then i went online and did a search and it seems i am not the only one with this problem but no one seems to have an answer. i am nervous because i sometime drive on busy highways and if it stalls i might end up in a crash but ford didn't seem to care about this scenario. i am at a loss and want a better answer then wait until it happens again but i thought i should file a complaint in case others are having the same problem and to warn other drivers about following too close to a ford escape. | |||
| 07/20/2005 | 30000 | 6 | 03/28/2005 |
| My 2002 ford escape has had too many problems since i have owned it. i purchased the vehcile used in march of 2005 with 23k miles. it now has 30k. please note it is still under warranty, however i feel the vehcile is riddled with problems to date: the cd4e automatic transmission was replaced at 4500 miules by the previous owner(performed by ford) along with the front wheel bearings and retainer rings. since i have owned the vehicle: 1. the vehcile stalled while driving along. the pcm was re-flashed by ford, however it still feels like it will stall at certain times. 2. the thermostat housing leaked antifreeze and took three trips to the dealer to fix it. 3. the accerlerator cable was replaced under recall. 4. the rear glass rattles as the latch looks worns out already. 5. the engine had valve train noise and the camshaft retainers were replaced 6. the engine leaked oil due to the dealers faulty repair 7. the fan assembly/blower motor bearings have failed and a new part is on order. i am very upset and disapointed in the quality of this vehicle and i question it as i have no confidence it it. | |||
| 07/06/2005 | 1 | 01/15/2002 | |
| Dt: the contact owns a 2002 ford escape. he states that the dealership was refusing to do the recall repair. he has contact the ford manufacturer and they told him he would have to take this matter up with the dealership. the nhtsa campaign id number is 04v165000. the recall was because the car would decelerate rapidly. the dealership that he is having the problems with dublin ford dublin, ca. *nm | |||
| 04/09/2002 | 27 | 1 | |
| Had been having a problem with a loud squeaking noise coming from the steering column when turning; checked the nhtsa service bulletins and found a bulletin from june 1, 2003 noting this same problem; check engine light was also on again; i made an appt at dealer to check out these issues (4/7/04). took vehicle in on 4/9/04. dealer found the following problems: noise was coming from the upper steering column because the wiring for the horn was pulled out and rubbing on the contact plate; additional noise found at lower end of steering column dealer deactivated the airbag system to remove and replace the steering wheel and contact; also found that they had to replace the steering column boot, which had to be ordered at the same time, a recall was issued for this vehicle regarding the power train control module; dealer performed the recall vehicle was in the shop from 4/9 - 4/14 and dealer had to pay for a rental car steering column boot was ordered and i had to take the vehicle back into the dealer on 4/23/04 to have them install it. after leaving the dealer on the 23rd, i realized that my horn, cruise control and left brake light were all inoperable, so i took the vehicle back into the dealer on 4/26/04. dealer found that the clock spring was not making contact, so they had to deactivate the airbag again to remove the steering wheel and replace the clock spring; for the rear brake light, the dealer had to replace the bulb element vehicle was in the dealer for two days and they had to pay for a rental car for me again, *ak | |||
| 07/17/2004 | 42000 | 1 | 07/01/2002 |
| Intermittent problem. vehicle will start but will not idle. will stall unless gas is applied at all times. will stall if decelerating. first time problem occurred, power relay search was addressed. then pcm recall was applied, and problem happened again. now dealer says air bypass valve needs to be replaced. car has 42,000 miles on it. *la | |||
| 1 | |||
| Recall notice for 2002 ford escape arrived a month too late. *mr the consumer sold the vehicle a month before the recall notice arrived. the vehicle began stalling prior to recall notice 04s13 or 04v-165000. prior to the recall the vehicle was taken to the dealer to alleviate the problem. the dealer suggested a gas treatment system for the fuel injection, but the stalling persisted. the consumer request compensation for the treatment, time lost and stress ford put her through with the escape. *nm | |||
| 4 | |||
| Vehicle stalled and lost power while driving between 40-45 mph. vehicle has almost been rear ended 4 times. dealership made three attempts to correct the problem by updating the iac valve, and reprogramming the pcm. *ak | |||
| 05/30/2002 | 0 | 11 | 11/01/2002 |
| I have had multiple problems from first day i bought the truck starting with all my cd's getting jammed one at a time ejecting from my 6xcd indash changer i also then proceeded to have trouble with starting the truck in cold or hot weather or even humid weather proceeding with constant break noises from first week whick multiple times its been worked on but no luck fixing also now left drivers side headlight casing started presenting a bad seal in headlight which in return caused me to have to replace set of headlights with installation for 90 dollars also my sunroof is sticking when you go to shut it and hoding down button and out of all these defects you think it wouldnt be enough to deal with trying to get fixed when you work two full time jobs and had no transportation for work and yet ford dealership did not want to assist me in any way with rental for their defects of vehicle leaving me stuck with no transportation for work due to relocating to dallas then atlanta and not knowing anyone whom could help me with getting to employment and home locations but to top it off my 2002 ford escape xlt is also having a problem with leather seats wearing extremly bad yet i try to keep them as clean and repliished as possible but yet seats are of poor quality which also the leather stearing wheel is fading with spots of darker and lighter leather wrapping and same for the dash and radio controls, all are fading with dark and lighter black spots all over yet i keep my truck spotless and i take extreme care of it for my vehicle is my baby but seems to be with ford im going to be forced to find something else with all the safety issues of the engine stalling not starting and not being able to shift in gear and forcing the vehicle ignition to be swutched off and then back on to start back up (if it will start the next time) | |||
| 4 | 11/17/2001 | ||
| The engine stalled without warning. the dealer reprogrammed the pcm. *jb *nlm | |||
| 08/02/2002 | |||
| Vehicle stalled twice at 40 mph. dealer replaced pcm sensor and reprogrammed computer.*ak | |||
| 01/09/2002 | 2 | 11/01/2001 | |
| Bought vehicle 11/1/2001. the first time, 1/9/2002 with only 1547 miles, let off of gas, coasting down hill, approx 40 mph, car died, lost power steering and brakes. after coasting to a stop, car restarted. dealer replaced powertrain control module relay. 2nd time, on 5/3/2002, with 3949 miles, similar conditions, car died, lost power steering and brakes, car restarted after coasting to a stop. dealer changed the fuel mixture in the computer. i have serious doubts that this has fixed the problem. | |||
| 01/29/2002 | |||
| Vehicle stalled at 35-40 mph. dealer replaced ecc power relay. mileage was 5162 miles. vehicle stalled again at same speed on 15 april 2002, dealer reprogrammed tcm. *ak | |||
| 03/26/2002 | 1 | ||
| While driving vehicle stalled causing the steering wheel to lock up and the system to shut down, after the vehicle sat for 30 min the vehicle could be restarted, the dealer has been contacted, consumer states the problem was the pcm. nlm | |||
| 02/04/2002 | 2 | 11/18/2002 | |
| On several occasions, while traveling on a steep curvy road at 25 mph, vehicle lost power brakes and power steering, consumer had to use both feet on brake pedal to control speed, oil and emission lights came on, consumer was able to turn off street onto parking lot and slow down enough to avoid crashing, engine was still on when vehicle came to a stop, dealer reflashed pcm and replaced mass airflow sensor, throttle body and iac solenoid. *ak *tt | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 03/18/2008 | 139000 | 1 | 10/22/2007 |
| Vehicle will not shift into any gear except park. *tr | |||
| 12/02/2004 | 56000 | 20 | 07/02/2002 |
| 2002 ford escape. vehicle will not go into reverse when reverse is selected intermittently. reverse is selected and if left in the selection, it will take 3-5 minutes to engage. sometimes it doesn't engage at all, and if you can pull forward ,then it might go into reverse. this occurs several times a month. ford can not duplicate it. it is impossible to back away from a dangerous situation or to back out from a pull in parking spot.*ak | |||
| 01/10/2003 | 1 | ||
| Consumer stated the gear shifter design was defective. shifter is attached to steering column and is too long. whenever consumer turns on radio gear is knocked into neutral.*jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 10/01/2002 | |||
| Consumer states while shifting into reverese on level ground, the vehicle jumped into forward, took off and hit a light pole before stopping. dealer and the manufacturer has not been notified at this time. feel free to provide any further information. mr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 03/02/2005 | 38000 | 2 | 10/31/2001 |
| (oct. 2003)torque converter failed and had to be replaced around 21,850 mi. under warranty and replaced by dealer. (mar 2005) torque converter failed and had to be replaced again around 38,000 mi. replaced by dealer at a discount to me.*ak ford only guarantees torque converter for 12 mo. or 12,000 mi. should it fail again, estimated cost of repair will be around $1,000. | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 06/13/2003 | 1 | ||
| Consumer states that while vehicle was in park and no with warning the left axle snapped, causing the vehicle to roll backwards, resulting in a accident. dealer notified.*ak | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 11/26/2002 | 1 | 06/09/2002 | |
| Nar 02/28/2003 mr the consumer experienced problems with the clutch and flywheel. *cb | |||
| 07/02/2002 | 1 | 06/26/2002 | |
| Consumer stated on july 2, 2002 the vehicle was taken back to the dealer for a broken headlight and missing equipment from the vehicle, on july 23, 2002 the vehicle began experiencing stalling, brake and odometer problems, the brakes were replaced due to a flaw, the stalling and the odometer problems could not be duplicated, also there were problems with the speakers and the clutch sticking, consumer stated while the vehicle was parked, the parking brake disengaged and the vehicle rolled into a hotel.*jb | |||
| POWER TRAIN - DRIVELINE | |||
| 05/05/2004 | 24347 | 1 | 09/06/2002 |
| Drivers seat moves foward approx 1/2 on acceleration and stopping. vehicle has noise possible bearing, transmission, or driveshaft like a lope as if something was out of round or has a high spot. it is not the tires.*ak | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 10/28/2006 | 52000 | 1 | 11/20/2001 |
| My low miles - 2002 ford escape almost killed my wife on saturday. the differential went on my 2002 ford escape premium edition (not worth the extra money) and almost through the vehicle off the road. it has been reported while it was under warranty and they kept changing the transmission fluid. ferrario ford of elmira heights ny claims that that was the right thing to do when it was under warranty. now it is going to cost $4000 to fix and no one is accepting responsibility for almost killing my wife with their negligence or paying for it because it has the lowest warranty in the biz. if you have a similar story i'd love to hear it: hwillcox@stny.rr.com or 315-491-9629. henry willcox. *nm | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 05/19/2004 | 44000 | 1 | 09/05/2001 |
| 2002 ford escape v6. multiple problems the the automatic transmission, shuddering, and now a total failure. for the shuddering the fluid was flushed and replaced with a different type, and new codes programed. *ak haven't taken it in for the total failure yet. (tomorrow) | |||
| 03/30/2002 | 6 | 6 | 03/03/2002 |
| There was a burning smell coming from the vehicle's clutch and it wouldn't go into 1st or 2nd gear. the dealer was notified. ph the transmission failed , and the clutch burned. the cable was reinstalled. there was a chattering in the clutch, and the clutch pedal had gone to the floor before being able to shift. the entire clutch system was replaced. also the slave cylinder was bled. scc | |||
| 08/19/2002 | |||
| While driving at 35mph on flat surface and with no warning engine will stall, causing consumer to pull over. dealer will be notified.*ak | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 04/01/2000 | 30000 | 1 | |
| I bought the vehicle used. i am concerned with all of the updates that i have seen on the safety issue of the vehicle simply shutting down in the middle of driving. the problem i am dealing with is the 4wd is stuck in 4wd. the 4wd light isn't on, but when i turn sharply, i can feel the wheels grabbing for traction. it is at the dealership now (only had 2 weeks) and they have not identified the problem. *jb | |||