Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - CONTROL UNIT/MODULE | ||||||||||||||||
| 12V005000 | FORD MOTOR COMPANY | from 10/22/1999 to 07/19/2002 | V (Vehicle) | 244530 | ODI | FORD MOTOR COMPANY | 01/09/2012 | 01/09/2012 | ||||||||
| Defect Summary | Ford is recalling certain model year 2001-2002 escape vehicles manufactured from october 22, 1999, through july 19, 2002, equipped with a brake master cylinder reservoir cap that could leak brake fluid. if brake fluid leaks from the cap, it could come in contact with the air brake system (abs) module wiring harness connector. | |||||||||||||||
| Consequence Summary | Corrosion can develop in the electrical connector leading to melting, smoke or a fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the brake master cylinder reservoir cap and the abs electrical system will be modified. ford expects to notify owners starting the week of january 23, 2012. due to a parts delay, however, the remedy may not be available at that time. if parts are not available, ford will instruct owners to park their vehicles outside until such time as parts become available. owners may contact the ford motor company customer relationship center at 1-866-436-7332. this recall campaign is related to 07v-156. | |||||||||||||||
| Notes | Ford's safety recall number is 11s24.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | ||||||||||||||||
| 07V156000 | FORD MOTOR COMPANY | from 10/22/1999 to 01/23/2004 | V (Vehicle) | 446460 | 04/23/2007 | ODI | FORD MOTOR COMPANY | 04/10/2007 | 04/11/2007 | |||||||
| Defect Summary | On certain sport utility vehicles equipped with antilock brakes (abs), the abs module connector may have missing or dislodged wire seals. this condition could allow contamination to enter the module connector, creating a potential for an electrical short. | |||||||||||||||
| Consequence Summary | An electrical short might cause an abs malfunction that would illuminate the abs warning light, and in some cases, the module may overheat resulting in burning odor, smoke, and/or fire. this condition could occur either when the vehicle ignition switch is in the off position or while the vehicle is being operated. | |||||||||||||||
| Corrective Summary | Dealers will inspect the wire harness connector to the abs module for missing or dislodged wire seals, and repair or replace the harness connector as appropriate. the dealer will also inspect the connector on the abs module and replace it if it is found to be corroded or damaged. the recall began on april 23, 2007. owners may contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Ford recall no. 07s51.customers may also contact the national highway traffic safety administration | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | ||||||||||||||||
| 07E023000 | CARDONE INDUSTRIES, INC. | E (Equipment) | 13128 | 04/02/2007 | MFR | FORD MOTOR COMPANY | 03/29/2007 | 03/29/2007 | ||||||||
| Defect Summary | Certain cardone master cylinders with date codes lower than dca7078 sold as replacement equipment for use on the vehicles listed above. the seal on master cylinder can fail and leak brake fluid. | |||||||||||||||
| Consequence Summary | Loss of brake fluid can result in poor braking performance, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Cardone will notify owners and offer to repurchase any defective master cylinders. the recall began during april 2007. owners can contact cardone at 1-800-777-4780. | |||||||||||||||
| Notes | This recall only pertains to aftermarket cardone master cylinders and has no relation to any original equipment installed on the vehicles listed above.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||||
| 16405 | 11/01/2002 | 10008336 | Brake squeal / engineering contract request. *mj | 07/28/2004 | |
| 17457 | 01/01/2004 | 10007315 | Excessive front rotor wear and/or brake dust. *tt | 06/10/2004 | |
| 16964 | 07/01/2003 | 10003841 | Excessive brake pad/lining dust and wear. *tt | 11/04/2003 | |
| 16645 | 02/01/2003 | 10002510 | Instrument panel brake lamp illumination and/or brake fluid leaking condition. *tt | 09/04/2003 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||||
| 15224 | 09/01/2001 | 625771 | Some vehicles may exhibit an intermittent high frequency brake squeal noise. *tt | 12/03/2001 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||||
| 16409 | 11/01/2002 | 10008339 | Click on turns. *mj | 07/28/2004 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||||
| 15860 | 05/01/2002 | 637713 | Some vehicles may exhibit a brake fluid leak from the master cylinder reservoir cap. *tt | 12/04/2002 | |
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||||
| 02176 | 09/02/2002 | 10008580 | Lamp-brake-invadvertent disabling of brake shift interlock. *mj | 08/05/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | ||||||
| PE06048 | FORD MOTOR COMPANY | 10/30/2006 | 04/17/2007 | ENGINE COMPARTMENT FIRE | 07V157000 | |
| In letters dated march 30, 2007, ford and mazda notified nhtsa that they will conduct safety recalls to remedy a safety defect that may result in fire in a wiring connector used in certain model year (my) 2001-2004 ford escape and mazda tribute sport utility vehicles equipped with abs.recall 07v-156 involves approximately 446,450 my 2001-2004 escape vehicles manufactured from october 22, 1999 through january 23, 2004.recall 07v-157 involves approximately 95,300 my 2001-2004 tribute vehicles manufactured from april 17, 2000 through december 19, 2003. according to the manufacturers, the electrical wiring connectors to the abs electronic control module were manufactured with wire seals missing or improperly installed in some wiring harnesses used in the recall populations.this may allow environmental contaminants such as water or brake fluid to enter the abs electrical connector interface and cause corrosion of the electrical terminals.such corrosion may result in an illuminated abs telltale, an open circuit, and/or an engine compartment fire originating at the electrical connector.to remedy the defect, the manufacturers will inspect the connectors for seal integrity.if a seal integrity issue is identified the vehicle will be repaired as necessary.all vehicles will have dielectric grease applied to the connectors to further reduce the possibility of contaminants entering the electrical connectors. to date, odi is aware of 120 non-crash related fire incidents alleged to have originated in the engine compartment at or near the abs electronic control module in the subject vehicles, which represent approximately 80 percent of the recall population.of the 120 alleged fires, 6 are alleged to have occurred when the vehicle was parked inside a garage structure.in 4 incidents, complainants alleged the structure or adjoining structure(s) suffered smoke damage, while in 2 incidents, the alleged fires caused more extensive damage totaling approximately $50,000 each.there are no known injuries or fatalities related to the alleged defect.based on the ford and mazda recalls, this investigation is closed. | ||||||
| PE06048 | FORD MOTOR COMPANY | 10/30/2006 | 04/17/2007 | ENGINE COMPARTMENT FIRE | 07V156000 | |
| In letters dated march 30, 2007, ford and mazda notified nhtsa that they will conduct safety recalls to remedy a safety defect that may result in fire in a wiring connector used in certain model year (my) 2001-2004 ford escape and mazda tribute sport utility vehicles equipped with abs.recall 07v-156 involves approximately 446,450 my 2001-2004 escape vehicles manufactured from october 22, 1999 through january 23, 2004.recall 07v-157 involves approximately 95,300 my 2001-2004 tribute vehicles manufactured from april 17, 2000 through december 19, 2003. according to the manufacturers, the electrical wiring connectors to the abs electronic control module were manufactured with wire seals missing or improperly installed in some wiring harnesses used in the recall populations.this may allow environmental contaminants such as water or brake fluid to enter the abs electrical connector interface and cause corrosion of the electrical terminals.such corrosion may result in an illuminated abs telltale, an open circuit, and/or an engine compartment fire originating at the electrical connector.to remedy the defect, the manufacturers will inspect the connectors for seal integrity.if a seal integrity issue is identified the vehicle will be repaired as necessary.all vehicles will have dielectric grease applied to the connectors to further reduce the possibility of contaminants entering the electrical connectors. to date, odi is aware of 120 non-crash related fire incidents alleged to have originated in the engine compartment at or near the abs electronic control module in the subject vehicles, which represent approximately 80 percent of the recall population.of the 120 alleged fires, 6 are alleged to have occurred when the vehicle was parked inside a garage structure.in 4 incidents, complainants alleged the structure or adjoining structure(s) suffered smoke damage, while in 2 incidents, the alleged fires caused more extensive damage totaling approximately $50,000 each.there are no known injuries or fatalities related to the alleged defect.based on the ford and mazda recalls, this investigation is closed. | ||||||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | ||||||
| EA10002 | FORD MOTOR COMPANY | 01/14/2010 | 02/29/2012 | Engine Compartment Fire | 12V005000 | |
| Ford and mazda recalled model year (my) 2001 through 2004 ford escape (07v-156) and mazda tribute (07v-157) vehicles due to non-crash fires or non-fire thermal events originating in the engine compartment at or near the abs control module.approximately 545,700 vehicles were subject to the initial safety recalls and approximately 424,700 vehicles were serviced under those campaigns. the campaigns addressed potentially damaged, missing or misplaced seals in the abs control module wiring harness electrical connector that could allow brake fluid to enter the connector, possibly resulting in corrosion, short-circuit, melting, smoke and/or fire.since the recall, the agency is aware of 260 subject vehicles that have reportedly experienced non-crash fires or non-fire thermal events originating at or near the abs control module in vehicles some time after being serviced under the campaign. the post-recall repair incident rates for my 2001 and 2002 subject vehicles are 90.9 and 126.7 (normalized per 100,000 vehicles serviced under the recall campaigns), respectively.these rates are much higher than the post-recall repair incident rate for my 2003 and 2004 subject vehicles, which are 5.0 and 3.7 per 100k, respectively.similarly, the post-recall repair key-off fire incident rates in the my 2001 and 2002 subject vehicles is 54.3 per 100k, compared to 0.5 per 100k for the my 2003 and 2004 subject vehicles.the agency is aware of 12 key-off fire incidents, all involving my 2001 and 2002 subject vehicles, where the vehicle was parked inside a structure when the fire started.in five of those incidents, the fire spread from the vehicle to the structure itself.ford has identified the brake master cylinder reservoir cap in certain my 2001 and 2002 subject vehicles as a potential source for brake fluid leaks that could affect abs module connector integrity.the reservoir caps used on the my 2003 and 2004 subject vehicles are reportedly an improved design from those used on the earlier models.by letter dated january 4, 2012, ford notified the agency that it would conduct another safety recall (identified by nthsa recall no. 12v-005 and ford recall no. 11s24) of certain my 2001 and 2002 ford escape vehicles to perform a more thorough remedy to address the risk of fire originating at the abs control module.in addition to double-checking the abs control module wiring harness electrical connector weather seal (which should have been addressed under the previous recall campaign), ford will replace brake master cylinder reservoir caps to address the leaking cap problem and reduce the risk of brake fluid entering the subject electrical connector.ford will also modify the electrical system such that the abs control module is de-energized when the ignition key is switched off to further reduce the risk of an unattended vehicle fire in units that may have sustained some small loss of connector integrity that may not be evident upon visual examination.similarly, mazda notified the agency by letter dated january 19, 2012, that it would also conduct a safety recall (identified by nthsa recall no. 12v-016 and mazda recall no. 6712a) of certain my 2001 and 2002 mazda tribute vehicles.ford estimates repair parts will be available beginning the second quarter of 2012. until recall repairs are made both ford and mazda are advising owners of affected vehicles to reduce the safety concern by parking their vehicles outdoors away from structures to prevent a potential fire from spreading.accordingly, this investigation is closed. | ||||||
| EA10002 | FORD MOTOR COMPANY | 01/14/2010 | 02/29/2012 | Engine Compartment Fire | 12V005000 | |
| To date, the agency is aware of 260 subject vehicles that have reportedly experienced non-crash fires or non-fire thermal events originating in the engine compartment at or near the abs control module sometime after the vehicle was initially serviced under safety recalls 07v-156 and 07v-157 that were initiated to address this very risk.approximately 545,700 vehicles were subject to the initial safety recalls of which approximately 424,700 vehicles were serviced under those campaigns to address potentially damaged, missing or misplaced seals in the abs control module wiring harness electrical connector.this defect could allow brake fluid to enter the connector, possibly resulting in corrosion, short-circuit, melting, smoke and/or fire.the post-recall repair incident rates for model year (my) 2001 and 2002 subject vehicles are 90.9 and 126.7 (normalized per 100,000 vehicles serviced under the recall campaigns), respectively.these rates are much higher than for my 2003 and 2004 subject vehicles, which are 5.0 and 3.7 per 100k, respectively.ford has identified the brake master cylinder reservoir cap in certain my 2001 and 2002 subject vehicles as a potential source for brake fluid leaks.the reservoir caps used on the my 2003 and 2004 subject vehicles are reportedly an improved design from those used on the earlier models.by letter dated january 4, 2012, ford notified the agency that it would conduct another safety recall (identified by nthsa recall no. 12v-005 and ford recall no. 11s24) of certain my 2001 and 2002 ford escape vehicles to perform a more thorough remedy to address the risk of fire originating at the abs control module.in addition to double-checking the abs control module wiring harness electrical connector weather seal (which should have been addressed under the previous recall campaign), ford will replace brake master cylinder reservoir caps to address the leaking cap problem and reduce the risk of brake fluid entering the subject electrical connector.ford will also modify the electrical system such that the abs control module is de-energized when the ignition key is switched off to further reduce the risk of an unattended vehicle fire in units that may have sustained some small loss of connector integrity that may not be evident upon visual examination.similarly, mazda notified the agency by letter dated january 19, 2012, that it would also conduct a safety recall (identified by nthsa recall no. 12v-016 and mazda recall no. 6712a) of certain my 2001 and 2002 mazda tribute vehicles.ford estimates repair parts will be available beginning the second quarter of 2012. until recall repairs are made both ford and mazda are advising owners of affected vehicles to reduce the safety concern by parking their vehicles outdoors away from structures to prevent a potential fire from spreading.accordingly, this investigation is closed.the odi reports cited above can be reviewed at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10194934, 10212160, 10213299, 10220010, 10230335, 10232437, 10240171, 10243376, 10246430, 10257257, 10259865, 10277019, 10277495, 10280686, 10286582, 10290029, 10294800, 10307144, 10307147, 10323428, 10330899, 10331203, 10331477, 10347114, 10356538, 10365927, 10367245, 10368704, 10371011, 10403290, 10406493, 10410093, 10272775, 10325170, 10357867, 10437232 and 10448498. | ||||||
| DP09003 | FORD MOTOR COMPANY | 04/14/2009 | 04/15/2009 | ENGINE COMPARTMENT FIRE | ||
| The office of defects investigation (odi) received a defect petition dated march 5, 2009 alleging that the petitioner never received the recall remedy for 07v-156 and that, as a result, the petitioner's my2003 ford escape caught fire at the abs control module.in response to odi follow-up, the manufacturer verified that the petitioner's vehicle had in fact received service related to safety recall 07v156 - a fact later corroborated by the petitioner.circumstances of the fire experienced in the petitioner's remedied vehicle indicate that the remedy was ineffective.additional review by odi identified an additional 6 similar (alleged to have originated in the engine compartment at or near the abs control module ) non-crash fire incidents in subject vehicles known to have received the recall remedy.accordingly, a recall query (rq09-002) has been opened to assess the effectiveness of the recall remedy. | ||||||
| EA10002 | FORD MOTOR COMPANY | 01/14/2010 | ENGINE COMPARTMENT FIRE | |||
| In letters dated march 30, 2007, ford motor company (ford) and mazda north american operations (mazda) notified the agency that they will conduct recalls 07v-156 and 07v-157, respectively, to remedy a safety defect that may result in fire in a wiring connector used in certain model year (my) 2001-2004 ford escape and mazda tribute vehicles equipped with abs.the recall campaign prescribes an inspection of the subject components, which shall be repaired or replaced only if necessary.if the subject vehicle passes the visual inspection then the recall instructs the technician to apply electrical grease (ford part number xg-12) to the abs module connector and verify system operation.to date, approximately 388,500 subject vehicles (71.7% of the total recall population) have been serviced under the recall campaign, the vast majority of which (373,985) passed the visual inspection and received only the electrical grease applied to the abs module connector. the agency is aware of at least 86 unique subject vehicles that have reportedly experienced non-crash fire incidents originating in the engine compartment at or near the abs control module some time after the vehicle was serviced under the subject recall.the manufacturer has provided some information that indicates certain vehicles were improperly serviced under the subject recall as evidenced by the factory wire tie-wrap not being removed from the wiring harness (which indicates a proper inspection could not have been performed) and by incorrect grease being applied, incorrect amounts of grease, and even instances where no grease was applied to the abs module connector.also, there remain some questions regarding the severity of the reported fire incidents.the manufacturer contends that most reported fires were actually non-fire thermal events with damage limited to the subject components and that most vehicles are repaired and returned to service.however, the trend appears to be ongoing with 5 reported incidents having occurred in the past 6 months.accordingly, this engineering analysis has been opened to further assess the effectiveness of the recall remedy. | ||||||
| PE06048 | FORD MOTOR COMPANY | 10/30/2006 | 04/17/2007 | ENGINE COMPARTMENT FIRE | 07V157000 | |
| In letters dated march 30, 2007, ford and mazda notified nhtsa that they will conduct safety recalls to remedy a safety defect that may result in fire in a wiring connector used in certain model year (my) 2001-2004 ford escape and mazda tribute sport utility vehicles equipped with abs.recall 07v-156 involves approximately 446,450 my 2001-2004 escape vehicles manufactured from october 22, 1999 through january 23, 2004.recall 07v-157 involves approximately 95,300 my 2001-2004 tribute vehicles manufactured from april 17, 2000 through december 19, 2003. according to the manufacturers, the electrical wiring connectors to the abs electronic control module were manufactured with wire seals missing or improperly installed in some wiring harnesses used in the recall populations.this may allow environmental contaminants such as water or brake fluid to enter the abs electrical connector interface and cause corrosion of the electrical terminals.such corrosion may result in an illuminated abs telltale, an open circuit, and/or an engine compartment fire originating at the electrical connector.to remedy the defect, the manufacturers will inspect the connectors for seal integrity.if a seal integrity issue is identified the vehicle will be repaired as necessary.all vehicles will have dielectric grease applied to the connectors to further reduce the possibility of contaminants entering the electrical connectors. to date, odi is aware of 120 non-crash related fire incidents alleged to have originated in the engine compartment at or near the abs electronic control module in the subject vehicles, which represent approximately 80 percent of the recall population.of the 120 alleged fires, 6 are alleged to have occurred when the vehicle was parked inside a garage structure.in 4 incidents, complainants alleged the structure or adjoining structure(s) suffered smoke damage, while in 2 incidents, the alleged fires caused more extensive damage totaling approximately $50,000 each.there are no known injuries or fatalities related to the alleged defect.based on the ford and mazda recalls, this investigation is closed. | ||||||
| RQ09002 | FORD MOTOR COMPANY | 04/15/2009 | 01/15/2010 | ENGINE COMPARTMENT FIRE | ||
| In letters dated march 30, 2007, ford motor company (ford) and mazda north american operations (mazda) notified the agency that they will conduct recalls 07v-156 and 07v-157, respectively, to remedy a safety defect that may result in fire in a wiring connector used in certain model year (my) 2001-2004 ford escape and mazda tribute vehicles equipped with abs.the recall campaign prescribes an inspection of the subject components, which shall be repaired or replaced only if necessary.if the subject vehicle passes the visual inspection then the recall instructs the technician to apply electrical grease (ford part number xg-12) to the abs module connector and verify system operation.to date, approximately 388,500 subject vehicles (71.7% of the total recall population) have been serviced under the recall campaign, the vast majority of which (373,985) passed the visual inspection and received only the electrical grease applied to the abs module connector. the agency is aware of at least 86 unique subject vehicles that have reportedly experienced non-crash fire incidents originating in the engine compartment at or near the abs control module some time after the vehicle was serviced under the subject recall.the manufacturer has provided some information that indicates certain vehicles were improperly serviced under the subject recall as evidenced by the factory wire tie-wrap not being removed from the wiring harness (which indicates a proper inspection could not have been performed) and by incorrect grease being applied, incorrect amounts of grease, and even instances where no grease was applied to the abs module connector.also, there remain some questions regarding the severity of the reported fire incidents.the manufacturer contends that most reported fires were actually non-fire thermal events with damage limited to the subject components and that most vehicles are repaired and returned to service.however, the trend appears to be ongoing with 5 reported incidents having occurred in the past 6 months.accordingly, this recall query has been upgraded to an engineering analysis to further assess the effectiveness of the recall remedy. | ||||||
| PE06048 | FORD MOTOR COMPANY | 10/30/2006 | 04/17/2007 | ENGINE COMPARTMENT FIRE | 07V156000 | |
| In letters dated march 30, 2007, ford and mazda notified nhtsa that they will conduct safety recalls to remedy a safety defect that may result in fire in a wiring connector used in certain model year (my) 2001-2004 ford escape and mazda tribute sport utility vehicles equipped with abs.recall 07v-156 involves approximately 446,450 my 2001-2004 escape vehicles manufactured from october 22, 1999 through january 23, 2004.recall 07v-157 involves approximately 95,300 my 2001-2004 tribute vehicles manufactured from april 17, 2000 through december 19, 2003. according to the manufacturers, the electrical wiring connectors to the abs electronic control module were manufactured with wire seals missing or improperly installed in some wiring harnesses used in the recall populations.this may allow environmental contaminants such as water or brake fluid to enter the abs electrical connector interface and cause corrosion of the electrical terminals.such corrosion may result in an illuminated abs telltale, an open circuit, and/or an engine compartment fire originating at the electrical connector.to remedy the defect, the manufacturers will inspect the connectors for seal integrity.if a seal integrity issue is identified the vehicle will be repaired as necessary.all vehicles will have dielectric grease applied to the connectors to further reduce the possibility of contaminants entering the electrical connectors. to date, odi is aware of 120 non-crash related fire incidents alleged to have originated in the engine compartment at or near the abs electronic control module in the subject vehicles, which represent approximately 80 percent of the recall population.of the 120 alleged fires, 6 are alleged to have occurred when the vehicle was parked inside a garage structure.in 4 incidents, complainants alleged the structure or adjoining structure(s) suffered smoke damage, while in 2 incidents, the alleged fires caused more extensive damage totaling approximately $50,000 each.there are no known injuries or fatalities related to the alleged defect.based on the ford and mazda recalls, this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 02/12/2013 | 176000 | ||
| Tl - the contact owns a 2002 ford escape. the contact stated that while driving downhill at 40 mph and attempting to apply the brakes, the brake pedal abnormally traveled to the floor board. the contact mentioned that in order to stop the vehicle he had to down shift and engage the emergency brake. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 176,000. kmj | |||
| 02/12/2013 | 176000 | ||
| Tl - the contact owns a 2002 ford escape. the contact stated that while driving 40 mph down a hill, he attempted to engaged the brakes but the pedal went down to the floor board. the contact mentioned that in order to stop the vehicle he had to down shift and engaged the emergency brake. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 176,000. pm | |||
| 11/15/2007 | 160000 | ||
| I was driving down a small hill and had a blow out the breaks did not stop the car lost control and rolled over the side of the hill. | |||
| 10/15/2002 | 25000 | ||
| Tl* the contact owns a 2002 ford escape. the contact stated that brake fluid was leaking onto the brake reservoir. the vehicle was taken to the dealer where the technician advised that the master cylinder would need to be replaced but the part was not available for repair. the brake warning light continued to illuminate intermittently. there was a recall under nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module) that could have been related to the failure. the manufacturer was made aware of the failure and advised the contact that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 25,000. | |||
| 10/15/2002 | 25000 | ||
| Tl- the contact owns a 2002 ford escape. the contact stated that brake fluid was leaking onto the brake reservoir. the vehicle was taken to the dealer where the technician advised that the master cylinder would need to be replaced but the part was not available for repair. the brake warning light continued to illuminate intermittently. there was a recall under nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module) that could have been related to the failure. the manufacturer was made aware of the failure and advised the contact that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 25,000. kmj | |||
| 10/15/2002 | 25000 | ||
| Tl- the contact owns a 2002 ford escape. while parked the contact noticed brake fluid was leaking onto the brake reservoir. the technician stated the master cylinder would have to be replaced but the part was not available for repair. the brake warning light continued to illuminate intermittently. there was a recall under nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module) that could have been related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 25,000. da | |||
| 09/14/2012 | 132294 | 1 | |
| I own three ford escapes and on this vehicle i've had the right front abs ring snap same as all the others with no warranty from the dealer. *tr | |||
| 01/16/2012 | 125000 | ||
| When i first start my vehicle and begin driving it, unless i reach 20 mph before needing to brake, the brakes make a grinding noise and at first the pedal resists, then it gives way in, causing the brake to need to pressed down completely before the vehicle will come to a stop. once i reach the 20 mph or so, the abs light comes on, and after that, the brakes work fine. i took it to my ford dealership, they reportedly did not find a problem with the brakes, but performed a recall on only the abs light itself. this did nothing for the grinding resistance and failure of the brake pedal upon initially needing to stop, and still the abs light pops on once i reach 20-25 mph. | |||
| 10/06/2012 | 203000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that when driving at various speeds she would hear a loud whistling noise. when she would depresses the brakes the noise would stop. the vehicle was later taken to a dealer who diagnosed that the master cylinder was leaking and needed to be replaced. the vehicle has not been repaired. the manufacturer was contacted and they advised her that there were no recalls on her vehicle. the failure mileage was approximately 203,000 and the current mileage was approximately 230,000. the vin was unavailable. pmb | |||
| 10/06/2012 | 203000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that when driving at various speeds she would hear a loud whistling noise. when she would depresses the brakes the noise would stop. the vehicle was later taken to a dealer for diagnosis. after diagnosis they advised her that the master cylinder was leaking and needed to be replaced. the vehicle has not been repaired. the manufacturer was contacted and they advised her that there were no recalls on her vehicle. the failure mileage was approximately 203,000. the current mileage was approximately 230,000. the vin was unavailable. tb | |||
| 07/27/2012 | 98000 | 1 | |
| Brake tone rings crack and cause abs to not function properly. very common problem on ford escapes. *tr | |||
| 07/11/2009 | 33000 | ||
| Tl* the contact owns a 2002 ford escape. the contact stated that the brakes were exhibiting failures and the vehicle would jerk abnormally. the vehicle was taken to the dealer who discovered that the brake lines were fractured and would need replacing. the dealer replaced the brakes, rotors, brake pedal and the brake lines. the vehicle continued exhibiting braking issues after the repair. the contact later received notification of nhtsa campaign id numbers: 12v005000 (service brakes, hydraulic:antilock:control unit/module), 07v156000 (service brakes, hydraulic:antilock:control unit/module), and 07e023000 (service brakes, hydraulic:foundation components:master cylinder) and took the vehicle to the dealer for repairs. the dealer denied the recall repairs. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 33,000 and the current mileage was 62,000. | |||
| 07/27/2012 | 98000 | 1 | |
| Brake tone rings crack and cause abs to not function properly. very common problem on ford escapes. *tr | |||
| 07/11/2009 | 33000 | ||
| Tl* the contact owns a 2002 ford escape. the contact stated that the brakes were exhibiting failures and the vehicle would jerk abnormally. the vehicle was taken to the dealer who discovered that the brake lines were fractured and would need replacing. the dealer replaced the brakes, rotors, brake pedal and the brake lines. the vehicle continued exhibiting braking issues after the repair. the contact later received notification of nhtsa campaign id numbers: 12v005000 (service brakes, hydraulic:antilock:control unit/module), 07v156000 (service brakes, hydraulic:antilock:control unit/module), and 07e023000 (service brakes, hydraulic:foundation components:master cylinder) and took the vehicle to the dealer for repairs. the dealer denied the recall repairs. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 33,000 and the current mileage was 62,000. | |||
| 01/27/2012 | 119483 | 1 | |
| [xxx] was driving her 2002 ford escape when, while accelerating up a hill, the speed control throttle guide rotated up into the appearance cover and became latched in a rib. this resulted in a wide open throttle, and [xxx] was unable to slow or stop the car. the brakes then overheated and failed, and she sped through town until she swerved to avoid another car and crashed. her car rolled several times, and [xxx]was killed. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 07/27/2012 | 98000 | 1 | |
| Brake tone rings crack and cause abs to not function properly. very common problem on ford escapes. *tr | |||
| 07/11/2009 | 33000 | ||
| Tl- the contact owns a 2002 ford escape. the contact stated that the brakes were exhibiting failures and the vehicle would jerk abnormally. the vehicle was taken to the dealer who discovered that the brake lines were fractured and would need replacing. the dealer replaced the brakes, rotors, brake pedal and the brake lines. the vehicle continued exhibiting braking issues after the repair. the contact later received notification of nhtsa campaign id numbers: 12v005000 (service brakes, hydraulic:antilock:control unit/module), 07v156000 (service brakes, hydraulic:antilock:control unit/module), and 07e023000 (service brakes, hydraulic:foundation components:master cylinder) and took the vehicle to the dealer for repairs. the dealer denied the recall repairs. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 33,000 and the current mileage was 62,000. kmj | |||
| 01/27/2012 | 119483 | 1 | |
| [xxx] was driving her 2002 ford escape when, while accelerating up a hill, the speed control throttle guide rotated up into the appearance cover and became latched in a rib. this resulted in a wide open throttle, and [xxx] was unable to slow or stop the car. the brakes then overheated and failed, and she sped through town until she swerved to avoid another car and crashed. her car rolled several times, and [xxx]was killed. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 07/27/2012 | 98000 | ||
| Brake tone rings crack and cause abs to not function properly. very common problem on ford escapes. | |||
| 07/11/2009 | 33000 | ||
| Tl- the contact owns a 2002 ford escape. the contact stated that the electrical wires had caused damaged on the vehicle and damaged the brakes. the vehicle was taken to the dealer who stated that for this model the brakes can last only for 20,000 and fixed some on the problems and stated that the contact had to pay the brakes repair. the brakes, rotters and brakes pedal were replaced. after the repaired the vehicle continued having the brakes problem and jerks off all the time. there were no warning lights illuminated at all. the contact received recall letters from the ford manufacture stating that the vehicle was included on the recalls nhtsa campaign 12v005000, 07v156000, and 07e023000.the dealer did no wanted to continued to do the repairs on this vehicle that was included on the recall letters and offered no assistance. the manufacture was not notified. the failure mileage was 33,000. and the current mileage was 62,000. lg | |||
| 01/27/2012 | 119483 | 1 | |
| [xxx] was driving her 2002 ford escape when, while accelerating up a hill, the speed control throttle guide rotated up into the appearance cover and became latched in a rib. this resulted in a wide open throttle, and [xxx] was unable to slow or stop the car. the brakes then overheated and failed, and she sped through town until she swerved to avoid another car and crashed. her car rolled several times, and [xxx]was killed. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 01/27/2012 | 119483 | ||
| Saige bloom was driving her 2002 ford escape when, while accelerating up a hill, the speed control throttle guide rotated up into the appearance cover and became latched in a rib. this resulted in a wide open throttle, and saige was unable to slow or stop the car. the brakes then overheated and failed, and she sped through town until she swerved to avoid another car and crashed. her car rolled several times, and saige was killed. | |||
| 08/10/2009 | 100000 | ||
| Tl- the contact owns a 2002 ford escape. the contact stated that brake fluid leaked from the vehicle. the vehicle was not taken to dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 100,000 and the current mileage was 130,000. kmj | |||
| SERVICE BRAKES, AIR | |||
| 04/12/2011 | 34886 | ||
| My abs system was coming on while stopping for no apparent reason. when i took vehicle to dealer, they said i had a cracked tone ring. i had the same tone ring replaced 4 years ago. of course it wasn't under warranty. $400 later, it is fixed... | |||
| SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT | |||
| 02/15/2003 | 1 | ||
| After 20,000 miles abs sensor light stays on intermittently. dealer notified. *ak | |||
| SERVICE BRAKES, AIR - ANTILOCK - CONTROL UNIT/MODULE | |||
| 12/06/2009 | 70000 | ||
| Tl* the contact owns a 2002 ford escape. while driving between 25 to 35 mph she saw smoke under the hood of the vehicle. she was able to exit the vehicle. the fire department extinguished the flames. a fire fighter concluded that the fire was caused by an electrical failure. the vehicle was towed to her placed of residence. the ford manufacturer was notified, but no assistance was provided. in fact, she was referred to her insurance company. her vehicle was previously repaired according to recall campaign id number: 07v156000 service brakes, hydraulic:antilock:control unit/module) .the failure and current mileages were 70000. | |||
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 04/06/2007 | 3 | 10/01/2002 | |
| In april 2007, i took my 2002 ford escape because of constant clicking noise that i heard coming from the left front side of the car for about 3 months. i was told that it was my sway bar end link, but the right side. the left end link had been replaced in april 2006, so i had to pay for the right end link to be replaced. the clicking noise persists. now, the dealer is saying that it is the right lower control arm that is making the noise and i must have done something to it, even though it is the same noise and started only 2 days after being serviced. also, the car has stalled twice. the front brake rotors have been replaced twice and needs a third replacement. the transmission has been replaced. the air bag light comes on intermittently and remains on for months at a time; started in 2004. the windows and door locks have been serviced for intermittently not working three times before the problem was resolved. | |||
| SERVICE BRAKES, ELECTRIC | |||
| 08/02/2011 | |||
| Abs warning indicator illuminated, 25a fuse blown- upon replacement smoke and sparks from abs module connector, inspection reveals melted connector cover and wiring harness, corroded wire terminals and also a wire arcing at a break inside the connector cover. the 60a fuse was removed to issolate the abs system fault for a limp home. ed mullinax ford service department acknowledges abs module recall; however, dealership denies applicable to this vehicle. | |||
| 05/09/2010 | 96000 | ||
| May 9, 2010 my 2002 ford escape was parked in the parking lot where i work at 9 am. at 2 pm a co - worker came into my store and told me my car alarm was going off and there was smoke coming from underneath. i grabbed my keys and went outside. i tried to turn off the alarm and unlock the door with the remote but it would not work. a man took my keys and unlicked it manually and opened the hood. i got a fire extinguisher from the restraunt kitchen and took it out and they used it to put out the flames coming from the underside of the engine. we disconnected the battery cables and i called the dealership. they sent a truck to pick up my vehicle on may 10th. after insoection, they told me the abs module mafunctioned and started the fire. i told them it was recalled in 07 and i had it repaired. they called ford and filed a claim on my behalf but it was denied because i had it repaired on the recall. | |||
| 08/01/2008 | 45000 | 1 | |
| I had previously brought my 2002 ford escape in for safety recall nhtsa action number pe06048, which was issued to address problems with electrical wiring connectors to the abs electronic control module. they inspected the abs module connection and applied dielectric grease. approximately 7,000 miles and 15 months after bringing in my car for the safety recall, the electrical connectors of the abs module were completely corroded, shorted out, and required immediate replacement. ford was unwilling to address the problem because 12 months had passed since bringing my car in to them. i wanted to express my concern that the actions taken (dielectric grease application only) when i brought my car in for the safety recall were insufficient or at best a short-term solution to this electrical safety problem. i have the old parts and pictures to show the severity of the corroded and shorted connections in both the abs brake module and the abs module connector that were taken from my automobile. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 01/02/2012 | |||
| Dear nhtsa: i received a recall notice in january 2012 for my 2002 ford escape. a possible electrical short could occur in the anti-lock brake system which could result in a fire. because of this safety issue, owners were instructed to park their cars away from structures to prevent possible fire from spreading. for the last four months ford has been telling us that parts are unavailable and they do not know when the parts will be available. it seems that ford has no regard for the safety of their customers. they certainly do not care about the inconvenience this is causing their customers. i have been unable to use my garage since january and have been parking my car away from structures and other vehicles. i cannot sell or trade my vehicle. yesterday,ford customer service told me that parts should be available by the second quarter of this year, although they cannot guarantee it. please note, i spoke to ford two months ago and was told parts would be available by april. i am getting the impression this is not at all a priority for ford. please contact ford and find out why nothing is being done to fix this safety issue. please feel free to contact me if you would like any additional information. thank you. | |||
| 10/01/2011 | 100000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that a burning odor was exhibited form the vehicle while driving 70 mph. the vehicle was taken to an independent mechanic and the contact was informed that there were two leaks coming from the engine. the vehicle was repaired however, the burning odor remained after the vehicle was repaired. the contact also stated that she received notification of nhtsa campaign id number 07v156000 (service brakes, hydraulic:antilock:control unit/module) but was informed that the parts would not be available to repair the vehicle until the second quarter of 2012. the vehicle was not repaired. the failure mileage was 100,000. kmj | |||
| 10/01/2011 | 100000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that she smelled a burning odor while driving 70 mph. the vehicle was taken to an independent mechanic and the contact was informed that there were two leaks coming from the engine. the contact was not sure what was leaking. the vehicle was repaired. the burning odor remained after the vehicle was repaired. the contact also stated that she received a recall notice associated with nhtsa campaign id number (service brakes, hydraulic:antilock:control unit/module). the contact was informed that the parts would not be available to repair the vehicle until the second quarter of 2012. the vehicle was not repaired. the failure mileage was 100,000. sm. | |||
| 03/21/2012 | |||
| Tl- the contact owns a 2002 ford escape. the contact stated ford told her that the parts for nhtsa recall campaign id number: 12v005000 (service brakes, hydraulic: antilock: control unit/module) were not available and the manufacturer did not give a time frame for when the parts would be available. the manufacturer stated that even though it states in the recall that the vehicle may catch fire, it was safe to drive. the current mileage was 100,000. rvk | |||
| 10/01/2011 | 100000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that she smelled a burning odor while driving 70 mph. the vehicle was taken to an independent mechanic and the contact was informed that there were two leaks coming from the engine. the contact was not sure what was leaking. the vehicle was repaired. the burning odor remained after the vehicle was repaired. the contact also stated that she received a recall notice associated with nhtsa campaign id number (service brakes, hydraulic:antilock:control unit/module). the contact was informed that the parts would not be available to repair the vehicle until the second quarter of 2012. the vehicle was not repaired. the failure mileage was 100,000. sm. | |||
| 03/21/2012 | |||
| Tl- the contact owns a 2002 ford escape. the contact stated ford told her that the parts for nhtsa recall campaign id number: 12v005000 (service brakes, hydraulic: antilock: control unit/module) were not available and the manufacturer did not give a time frame for when the parts would be available. the manufacturer stated that even though it states in the recall that the vehicle may catch fire, it was safe to drive. the current mileage was 100,000. rvk | |||
| 01/12/2012 | 134000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 12v005000 (service brakes, hydraulic:antilock:control unit/module). an authorized dealer and the manufacturer were notified and the contact was informed that the parts necessary to remedy the failure were not available. the contact also stated that the brakes shuttered whenever they were applied and the anti lock brake light was illuminated. the vehicle was not repaired. the failure mileage was 134,000. sm. | |||
| 04/23/2012 | 118390 | ||
| Received a recall notice in feb from ford (recall id 12v00500 - issued jan 2012). indicated potential problems with brake fluids leaks that could cause shorts in the abs electronics. we contacted dealer. no parts available yet. our abs and brake indicators came on in march as described in the recall notice. ford still said that recall shows safe to drive, just don't park in the garage due to potential fires. last night, drove home and parked (in the driveway). unloaded some stuff from car... no problems noticed. came out of house about 15 minutes later to unload stuff from car and found it smelling of hot electrical system, and smoke coming from hood. used hose to cool down under hood, while i found wrench and unhooked the battery. smoke was coming from all sides under and behind engine block. once battery disconnected the smoking stopped. calling ford corporate, local dealer, and insurance this morning to see what to do next. | |||
| 03/21/2012 | |||
| Tl- the contact owns a 2004 ford escape. the contact stated that ford told them that the parts for nhtsa recall campaign id number: 12v005000 (service brakes, hydraulic: antilock: control unit/module) are not available and the manufacturer did not give a time frame for when the parts would be available. the manufacturer stated that even though it states in the recall that the vehicle may catch fire, it was safe to drive. the current mileage on the vehicle was 100,000.rl | |||
| 01/12/2012 | 134000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 12v005000 (service brakes, hydraulic:antilock:control unit/module). an authorized dealer and the manufacturer were notified and the contact was informed that the parts necessary to remedy the failure were not available. the contact also stated that the brakes shuttered whenever they were applied and the anti lock brake light was illuminated. the vehicle was not repaired. the failure mileage was 134,000. sm. | |||
| 04/23/2012 | 118390 | ||
| Received a recall notice in feb from ford (recall id 12v00500 - issued jan 2012). indicated potential problems with brake fluids leaks that could cause shorts in the abs electronics. we contacted dealer. no parts available yet. our abs and brake indicators came on in march as described in the recall notice. ford still said that recall shows safe to drive, just don't park in the garage due to potential fires. last night, drove home and parked (in the driveway). unloaded some stuff from car... no problems noticed. came out of house about 15 minutes later to unload stuff from car and found it smelling of hot electrical system, and smoke coming from hood. used hose to cool down under hood, while i found wrench and unhooked the battery. smoke was coming from all sides under and behind engine block. once battery disconnected the smoking stopped. calling ford corporate, local dealer, and insurance this morning to see what to do next. | |||
| 01/12/2012 | 134000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 12v005000 (service brakes, hydraulic:antilock:control unit/module). an authorized dealer and the manufacturer were notified and the contact was informed that the parts necessary to remedy the failure were not available. the contact also stated that the brakes shuttered whenever they were applied and the anti lock brake light was illuminated. the vehicle was not repaired. the failure mileage was 134,000. sm. | |||
| 04/23/2012 | 118390 | ||
| Received a recall notice in feb from ford (recall id 12v00500 - issued jan 2012). indicated potential problems with brake fluids leaks that could cause shorts in the abs electronics. we contacted dealer. no parts available yet. our abs and brake indicators came on in march as described in the recall notice. ford still said that recall shows safe to drive, just don't park in the garage due to potential fires. last night, drove home and parked (in the driveway). unloaded some stuff from car... no problems noticed. came out of house about 15 minutes later to unload stuff from car and found it smelling of hot electrical system, and smoke coming from hood. used hose to cool down under hood, while i found wrench and unhooked the battery. smoke was coming from all sides under and behind engine block. once battery disconnected the smoking stopped. calling ford corporate, local dealer, and insurance this morning to see what to do next. | |||
| 01/12/2012 | 134000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 12v005000 (service brakes, hydraulic:antilock:control unit/module). an authorized dealer and the manufacturer were notified and the contact was informed that the parts necessary to remedy the failure were not available. the contact also stated that the brakes shuttered whenever they were applied and the anti lock brake light was illuminated. the vehicle was not repaired. the failure mileage was 134,000. sm. | |||
| 04/23/2012 | 118390 | ||
| Received a recall notice in feb from ford (recall id 12v00500 - issued jan 2012). indicated potential problems with brake fluids leaks that could cause shorts in the abs electronics. we contacted dealer. no parts available yet. our abs and brake indicators came on in march as described in the recall notice. ford still said that recall shows safe to drive, just don't park in the garage due to potential fires. last night, drove home and parked (in the driveway). unloaded some stuff from car... no problems noticed. came out of house about 15 minutes later to unload stuff from car and found it smelling of hot electrical system, and smoke coming from hood. used hose to cool down under hood, while i found wrench and unhooked the battery. smoke was coming from all sides under and behind engine block. once battery disconnected the smoking stopped. calling ford corporate, local dealer, and insurance this morning to see what to do next. | |||
| 12/01/2010 | 92000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that the vehicle was leaking brake fluid. the contact also stated that he eventually received the recall notice associated with nhtsa campaign id number 12v005000 (service brakes, hydraulic:antilock:control unit/module), which addressed the failure. an authorized dealer and the manufacturer were made aware of the failure and stated that the parts were not available. they were unable to provide a time frame as to when the parts would become available. the vehicle was not repaired. the failure mileage was 92,000. sm. | |||
| 04/23/2012 | 118390 | ||
| Received a recall notice in feb from ford (recall id 12v00500 - issued jan 2012). indicated potential problems with brake fluids leaks that could cause shorts in the abs electronics. we contacted dealer. no parts available yet. our abs and brake indicators came on in march as described in the recall notice. ford still said that recall shows safe to drive, just don't park in the garage due to potential fires. last night, drove home and parked (in the driveway). unloaded some stuff from car... no problems noticed. came out of house about 15 minutes later to unload stuff from car and found it smelling of hot electrical system, and smoke coming from hood. used hose to cool down under hood, while i found wrench and unhooked the battery. smoke was coming from all sides under and behind engine block. once battery disconnected the smoking stopped. calling ford corporate, local dealer, and insurance this morning to see what to do next. | |||
| 12/01/2010 | 92000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that the vehicle was leaking brake fluid. the contact also stated that he eventually received the recall notice associated with nhtsa campaign id number 12v005000 (service brakes, hydraulic:antilock:control unit/module), which addressed the failure. an authorized dealer and the manufacturer were made aware of the failure and stated that the parts were not available. they were unable to provide a time frame as to when the parts would become available. the vehicle was not repaired. the failure mileage was 92,000. sm. | |||
| 01/01/2012 | 140000 | ||
| Tl-the contact owns a 2002 ford escape.the contact received notification of nhtsa campaign id number: 12v005000 (service brakes, hydraulic: antilock: control unit/module) in april 2012. the dealer was contacted and advised that the part needed for recall repairs was on back order and was not aware of when the part would become available. the contact stated that the repair expectations had exceeded a reasonable amount of time. the failure mileage was 140,000 and the current mileage was 147,000. kmj | |||
| 12/01/2010 | 92000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that the vehicle was leaking brake fluid. the contact also stated that he eventually received the recall notice associated with nhtsa campaign id number 12v005000 (service brakes, hydraulic:antilock:control unit/module), which addressed the failure. an authorized dealer and the manufacturer were made aware of the failure and stated that the parts were not available. they were unable to provide a time frame as to when the parts would become available. the vehicle was not repaired. the failure mileage was 92,000. sm. | |||
| 01/01/2012 | 140000 | ||
| Tl-the contact owns a 2002 ford escape.the contact received notification of nhtsa campaign id number: 12v005000 (service brakes, hydraulic: antilock: control unit/module) in april 2012. the dealer was contacted and advised that the part needed for recall repairs was on back order and was not aware of when the part would become available. the contact stated that the repair expectations had exceeded a reasonable amount of time. the failure mileage was 140,000 and the current mileage was 147,000. kmj | |||
| 12/01/2010 | 92000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that the vehicle was leaking brake fluid. the contact also stated that he eventually received the recall notice associated with nhtsa campaign id number 12v005000 (service brakes, hydraulic:antilock:control unit/module), which addressed the failure. an authorized dealer and the manufacturer were made aware of the failure and stated that the parts were not available. they were unable to provide a time frame as to when the parts would become available. the vehicle was not repaired. the failure mileage was 92,000. sm. | |||
| 01/01/2012 | 140000 | ||
| Tl-the contact owns a 2002 ford escape.the contact stated that nhtsa campaign id number: 12v005000 service brakes, hydraulic: antilock: control unit/module letter was received april 2012. the dealer stated that the part was on back order, and they do not know when the part would be available. the contact stated the repair has exceeded a reasonable amount of time. the failure mileage was 140,000 and the current mileage was 147,000. li | |||
| 01/01/2012 | 60000 | ||
| Safety recall notice 11s24.it is taking ford way to long to fix the problem.we called them twice and today ford said might not have parts until june. | |||
| 04/12/2012 | 147000 | ||
| Tl* the contact owns a 2002 ford escape. while parked, the contact attempted to start the vehicle but to no avail. the vehicle was towed to an independent mechanic. the mechanic advised that brake fluid was leaking and caused a short in the brake control module. the brake control module would have to be replaced. the contact referenced nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate mileage was 147,000. | |||
| 01/01/2012 | 140000 | ||
| Tl-the contact owns a 2002 ford escape.the contact stated that nhtsa campaign id number: 12v005000 service brakes, hydraulic: antilock: control unit/module letter was received april 2012. the dealer stated that the part was on back order, and they do not know when the part would be available. the contact stated the repair has exceeded a reasonable amount of time. the failure mileage was 140,000 and the current mileage was 147,000. li | |||
| 01/01/2012 | 60000 | ||
| Safety recall notice 11s24.it is taking ford way to long to fix the problem.we called them twice and today ford said might not have parts until june. | |||
| 04/12/2012 | 147000 | ||
| Tl- the contact owns a 2002 ford escape. while parked, the contact attempted to start the vehicle but to no avail. the vehicle was towed to an independent mechanic. the mechanic advised that brake fluid was leaking and caused a short in the brake control module. the brake control module would have to be replaced. the contact referenced nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate mileage was 147,000. kmj | |||
| 01/01/2012 | 60000 | ||
| Safety recall notice 11s24.it is taking ford way to long to fix the problem.we called them twice and today ford said might not have parts until june. | |||
| 04/12/2012 | 147000 | ||
| Tl- the contact owns a 2002 ford escape. while parked, the contact attempted to start the vehicle but to no avail. the vehicle was towed to an independent mechanic. the mechanic advised that brake fluid was leaking and caused a short in the brake control module. the brake control module would have to be replaced. the contact referenced nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate mileage was 147,000. kmj | |||
| 01/12/2012 | |||
| Tl-the contact owns a 2002 ford escape. the contact stated that after receiving notification of nhtsa campaign i.d. number 12v005000 (service brakes, hydraulic:antilock:control unit/module) in january, the manufacturer advised that a second letter would be sent to the contact in april to advised of when the vehicle could be repaired. the contact never received the letter and contacted the local dealer. the dealer stated to the contact that the parts needed to perform the recall repair were not readily available and could not provide an estimated time of availability. the contact was concerned that the vehicle would exhibit one of the recall consequences if the vehicle was not repaired in a reasonable time frame. the vehicle was not serviced. the contact had not experienced a failure. kmj | |||
| 01/01/2012 | 60000 | ||
| Safety recall notice 11s24.it is taking ford way to long to fix the problem.we called them twice and today ford said might not have parts until june. | |||
| 04/12/2012 | 147000 | ||
| Tl- the contact owns a 2002 ford escape. while parked the contact attempted to start the vehicle but it would not start. the vehicle was towed to an independent mechanic. the mechanic stated brake fluid was leaking and had caused a short in the brake control module. the brake control module would have to be replaced. there was a recall under nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module) that may be related to the failure. the manufacturer stated the vin was not included in the recall. the vehicle was not repaired. the approximate mileage was 147,000. ds | |||
| 01/12/2012 | |||
| Tl-the contact owns a 2002 ford escape. the contact stated that after receiving notification of nhtsa campaign i.d. number 12v005000 (service brakes, hydraulic:antilock:control unit/module) in january, the manufacturer advised that a second letter would be sent to the contact in april to advised of when the vehicle could be repaired. the contact never received the letter and contacted the local dealer. the dealer stated to the contact that the parts needed to perform the recall repair were not readily available and could not provide an estimated time of availability. the contact was concerned that the vehicle would exhibit one of the recall consequences if the vehicle was not repaired in a reasonable time frame. the vehicle was not serviced. the contact had not experienced a failure. kmj | |||
| 01/11/2012 | 136000 | ||
| Tl- the contact owns a 2002 ford escape. after taking the vehicle to the dealer for repairs under nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module), the contact was informed that the repair parts would not become available until after a six month waiting period. the contact stated that the time involved with having to wait to have the defect repaired was unsatisfactory. the contact had not experienced a failure. the current mileage was 136,000. kmj | |||
| 04/12/2012 | 147000 | ||
| Tl- the contact owns a 2002 ford escape. while parked the contact attempted to start the vehicle but it would not start. the vehicle was towed to an independent mechanic. the mechanic stated brake fluid was leaking and had caused a short in the brake control module. the brake control module would have to be replaced. there was a recall under nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module) that may be related to the failure. the manufacturer stated the vin was not included in the recall. the vehicle was not repaired. the approximate mileage was 147,000. ds | |||
| 01/12/2012 | |||
| Tl-the contact owns a 2002 ford escape. the contact stated after receiving the nhtsa campaign i.d. number 12v005000 (service brakes, hydraulic:antilock:control unit/module) in january, the manufacturer stated another letter will be sent to the contact in april to have the vehicle reapaired. the contact did not hear from the manufacturer so the contact called a dealer. the dealer stated to the contact they do not have any parts and did not know when the parts will be available. the contact stated the vehicle could cause a fire. the failure mileage was unknown. jo | |||
| 01/11/2012 | 136000 | ||
| Tl- the contact owns a 2002 ford escape. after taking the vehicle to the dealer for repairs under nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module), the contact was informed that the repair parts would not become available until after a six month waiting period. the contact stated that the time involved with having to wait to have the defect repaired was unsatisfactory. the contact had not experienced a failure. the current mileage was 136,000. kmj | |||
| 01/12/2012 | |||
| Tl-the contact owns a 2002 ford escape. the contact stated after receiving the nhtsa campaign i.d. number 12v005000 (service brakes, hydraulic:antilock:control unit/module) in january, the manufacturer stated another letter will be sent to the contact in april to have the vehicle reapaired. the contact did not hear from the manufacturer so the contact called a dealer. the dealer stated to the contact they do not have any parts and did not know when the parts will be available. the contact stated the vehicle could cause a fire. the failure mileage was unknown. jo | |||
| 01/11/2012 | 136000 | ||
| Tl- the contact owns a 2002 ford escape. after taking the vehicle to the dealer for nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module), the contact was informed that the repair parts wouldnt be available until after a six month period. the contact feels this is unsatisfactory. the current and failure mileages were 136000. bml | |||
| 04/04/2012 | 100000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that she received a recall in regards to nhtsa campaign id numebr 12v005000 (service brakes, hydraulic:antilock:control unit/module ). the manufacturer was notified and the contact was informed that the necessary parts were unavailable. the manufacturer was not able to provide a time table for when the parts would become available. the contact expressed concern because the vehicle was going to be inspected soon and she feared the potential fire hazard. the failure and current mileages were approximately 100,000. the vin was unavailable. sm. | |||
| 04/04/2012 | 100000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that she received a recall in regards to nhtsa campaign id numebr 12v005000 (service brakes, hydraulic:antilock:control unit/module ). after contacting the manufacturer they had advised her that the parts were not available yet and weren't sure when they would be. the owner was concerned because she had to taken her vehicle through inspection soon and was afraid that a fire may start from the faulty part. the failure and current mileages were approximately 100,000. the vin was unavailable. tb | |||
| 03/27/2012 | |||
| Brakes are like hitting a brick sometimes don't stop you have to pump. and it feels like its pushing back . brake light is on. called ford about recall on brake abs and they say we don;t know when we will have the part park the ca. this is dangerous i have only one vehicle and have to drive to get to work. is there no alternative? what else can be done ford gets away with so much!!! will ford reimburse for a rental until this is fixed?? | |||
| 07/27/2010 | 120000 | ||
| Tl- the contact owns a 2002 ford escape. the contact stated that the brakes failed. the contact referenced nhtsa campaign id number: 12v005000 (service brakes, hydraulic : anti lock : control unit /module ) and contacted the dealer. the dealer advised the contact that the vehicle was not included in the recall. the vehicle was not diagnosed or repaired. the failure mileage was 120,000 and the current mileage was 155,000. kmj | |||
| 07/27/2010 | 120000 | ||
| Tl- the contact owns a 2002 ford escape. the contact stated that the vehicle is experiencing the same symptoms as 12v005000 (service brakes, hydraulic : anti lock : control unit /module ). the dealer was contacted and they stated that the vehicle was not included in the following recall. the vehicle was not diagnosed nor repaired. the failure mileage was 120,000 and the current mileage was 155,000.cv | |||
| 02/25/2012 | 96000 | ||
| Took the vehicle into ford to adjust brakes because the felt mushy and pedal traveled to the floor. ford adjusted the brakes, found a craked brake line, and bleed the brakes and charged $260. two weeks later the same problem occured. left the car at ford this time they say a faulty master cyclinder which is another $280. now of course they claim this has nothing to do with the recall for the leaking master cyclinder cap. | |||
| 01/27/2012 | 100000 | ||
| Tl* the contact owns a 2002 ford escape. the contact received notification of nhtsa campaign id number: 12v005000 for the vehicle. the contact called her nearest dealer and was advised that the parts for the recall repair would not become available until april 2012. prior to receiving the recall notice, the contact was traveling 10 mph when she attempted to apply the brakes but the vehicle would not respond and the brake pedal dropped to the floorboard abnormally. the vehicle was taken to a local mechanic where the brake lines were replaced. the vehicle was not diagnosed by an authorized dealer. the current and the failure mileages were 100,000. | |||
| 02/25/2012 | 96000 | ||
| Took the vehicle into ford to adjust brakes because the felt mushy and pedal traveled to the floor. ford adjusted the brakes, found a craked brake line, and bleed the brakes and charged $260. two weeks later the same problem occured. left the car at ford this time they say a faulty master cyclinder which is another $280. now of course they claim this has nothing to do with the recall for the leaking master cyclinder cap. | |||
| 01/27/2012 | 100000 | ||
| Tl* the contact owns a 2002 ford escape. the contact received notification of nhtsa campaign id number: 12v005000 for the vehicle. the contact called her nearest dealer and was advised that the parts for the recall repair would not become available until april 2012. prior to receiving the recall notice, the contact was traveling 10 mph when she attempted to apply the brakes but the vehicle would not respond and the brake pedal dropped to the floorboard abnormally. the vehicle was taken to a local mechanic where the brake lines were replaced. the vehicle was not diagnosed by an authorized dealer. the current and the failure mileages were 100,000. | |||
| 02/25/2012 | 96000 | ||
| Took the vehicle into ford to adjust brakes because the felt mushy and pedal traveled to the floor. ford adjusted the brakes, found a craked brake line, and bleed the brakes and charged $260. two weeks later the same problem occured. left the car at ford this time they say a faulty master cyclinder which is another $280. now of course they claim this has nothing to do with the recall for the leaking master cyclinder cap. | |||
| 01/27/2012 | 100000 | ||
| Tl- the contact owns a 2002 ford escape. the contact received notification of nhtsa campaign id number: 12v005000 for the vehicle. the contact called her nearest dealer and was advised that the parts for the recall repair would not become available until april 2012. prior to receiving the recall notice, the contact was traveling 10 mph when she attempted to apply the brakes but the vehicle would not respond and the brake pedal dropped to the floorboard abnormally. the vehicle was taken to a local mechanic where the brake lines were replaced. the vehicle was not diagnosed by an authorized dealer. the current and the failure mileages were 100,000. kmj | |||
| 01/27/2012 | 100000 | ||
| Tl- the contact owns a 2002 ford escape. the contact received a recall notice for nhtsa campaign id number: 12v005000. the contact called her nearest dealership and was informed that the parts for the recall wont be available until april. prior to receiving the recall notice the contact was traveling 10 mph when she attempted to brake and noticed that they would not respond and the pedal would drop to the floor of the vehicle. the vehicle was taken to a local mechanic shop where the brake lines were replaced. the vehicle has not been diagnosed by the dealership. the current and failure mileages are 100000. bml | |||
| 12/12/2011 | 95000 | ||
| Tl* the contact owns a 2002 ford escape. the contact stated while driving approximately 15 mph on an icy surface, the driver applied the brakes and the anti lock braking system did not engage. the vehicle was taken to an independent repair shop and the contact was informed that the anti lock brake module had burned. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was informed that the vehicle was previously repaired under the recall associated with nhtsa campaign id number 07v156000 (service brakes, hydraulic:antilock:control unit/module). no further assistance was provided. the failure mileage was 95,000. | |||
| 12/12/2011 | 95000 | ||
| Tl- the contact owns a 2002 ford escape. the contact stated while driving approximately 15 mph on an icy surface, the driver applied the brakes and the anti lock braking system did not engage. the vehicle was taken to an independent repair shop and the contact was informed that the anti lock brake module had burned. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was informed that the vehicle was previously repaired under the recall associated with nhtsa campaign id number 07v156000 (service brakes, hydraulic:antilock:control unit/module). no further assistance was provided. the failure mileage was 95,000. rvk | |||
| 12/12/2011 | 95000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that while driving approximately 15 mph on an icy surface, the driver applied the brakes and the anti lock braking system did not engage. the vehicle was taken to an independent repair shop and the contact was informed that the anti lock brake module was burnt. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was informed that the vehicle was previously repaired under the recall associated with nhtsa campaign id number 07v156000 (service brakes, hydraulic:antilock:control unit/module). no further assistance was provided. the failure mileage was 95,000. sm. | |||
| 09/15/2011 | 30000 | ||
| Tl- the contact owns a 2002 ford escape. the contact stated that while the vehicle was parked in a residential garage when it became engulfed in flames. there was damage to the contact's home as a result of the fire. the owner received minor burns to his hands from trying to exit the residence safely. the fire and police departments were called and advised that the fire had originated from the anti-lock braking system. the manufacturer was contacted and they sent an investigator to access the damages. there was no response from the manufacturer as of yet. the vehicle was destroyed. the failure mileage was approximately 30,000. kmj | |||
| 09/15/2011 | 30000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that while the vehicle was parked in the garage it engulfed into flames and also caused damage to the house. the owner received minor burns on his hands from trying to get out of the house. the fire and police were department were called and they advised him that it had started from the antilock braking system. the manufacturer was contacted and they sent an investigator out to overlook the vehicle. there had not been any response from the manufacturer yet. the vehicle had been deemed destroyed. the failure mileage was approximately 30,000. tb | |||
| 11/01/2011 | 122000 | ||
| Vehicle was parked in yard when smoke started coming out from under the hood. we raised hood and saw wires on fire under the master cylinder. we put the fire out. wires from abs system caught on fire | |||
| 08/04/2011 | 147000 | ||
| Tl- the contact owns a 2002 ford escape. while parked the contact noticed the vehicle was engulfed in flames. the fire department reported to the scene and a report was filed. the vehicle was towed to the dealer. the manufacturer was made aware of the failure and stated an inspector would go out to inspect the vehicle. the vehicle was destroyed. the cause of the fire had not been determined. the contact stated the vehicle was included in the recall under nhtsa campaign id number: 07v156000 (service brakes, hydraulic:antilock:control unit/module). the vehicle was taken to the dealer for repairs but the technicians stated repairs were not needed. the contact stated the fire began where the abs module was located and believed the fire was caused by the abs module. the vehicle was not repaired. the approximate failure mileage was 147,000. tlb | |||
| 08/04/2011 | 147000 | ||
| Tl- the contact owns a 2002 ford escape. while parked the contact noticed the vehicle was engulfed in flames. the fire department reported to the scene and a report was filed. the vehicle was towed to the dealer. the manufacturer was made aware of the failure and stated an inspector would go out to inspect the vehicle. the vehicle was destroyed. the cause of the fire had not been determined. the contact stated the vehicle was included in the recall under nhtsa campaign id number: 07v156000 (service brakes, hydraulic:antilock:control unit/module). the vehicle was taken to the dealer for repairs but the technicians stated repairs were not needed. the contact stated the fire began where the abs module was located and believed the fire was caused by the abs module. the vehicle was not repaired. the approximate failure mileage was 147,000. ds | |||
| 07/29/2011 | 153000 | ||
| Tl- the contact owns a 2002 ford escape. the contact stated the vehicle was parked for approximately one hour when it caught fire. the fire department arrive and extinguished the fire. an independent mechanic examined the vehicle and stated that the anti lock brake module caused the fire. the vehicle was not repaired and had not been moved since the fire. the failure and current mileage was 153,000. rvk | |||
| 07/29/2011 | 153000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that the vehicle was parked and shut off for approximately one hour when the vehicle caught on fire. the fire department appeared on the scene and extinguished the fire. an independent mechanic examined the vehicle and informed the contact that the anti lock brake module caused the fire. the vehicle was not taken to be repaired and had not been moved from the scene of the fire. the failure and current mileages were 153,000. sm. | |||
| 07/29/2011 | 124000 | ||
| Tl. the contact owns 2002 ford escape. the contact stated while driving 35 mph the brake light flashed on the dash board and the contact smelled something burning so the contact drove the vehicle to a local mechanic. upon inspection the mechanic notice wires that connect to the brakes master cylinder had melted. the mechanic notice a nhtsa campaign i.d. number 07e023000 (service brakes, hydraulic:foundation components:master cylinder) so the contact called the manufacturer. the manufacturer informed the contact that the vin number was not included in the recall. the contact stated this is a manufacturer defect that could have resulted in a crash. the failure mileage was 124,000. jo | |||
| 07/29/2011 | 153000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that the vehicle was parked and shut off for approximately one hour when the vehicle caught on fire. the fire department appeared on the scene and extinguished the fire. an independent mechanic examined the vehicle and informed the contact that the anti lock brake module caused the fire. the vehicle was not taken to be repaired and had not been moved from the scene of the fire. the failure and current mileages were 153,000. sm. | |||
| 07/29/2011 | 124000 | ||
| Tl. the contact owns 2002 ford escape. the contact stated while driving 35 mph the brake light flashed on the dash board and the contact smelled something burning so the contact drove the vehicle to a local mechanic. upon inspection the mechanic notice wires that connect to the brakes master cylinder had melted. the mechanic notice a nhtsa campaign i.d. number 07e023000 (service brakes, hydraulic:foundation components:master cylinder) so the contact called the manufacturer. the manufacturer informed the contact that the vin number was not included in the recall. the contact stated this is a manufacturer defect that could have resulted in a crash. the failure mileage was 124,000. jo | |||
| 07/29/2011 | 153000 | ||
| Tl-the contact owns a 2002 ford escape. the contact stated that the vehicle was parked and shut off for approximately one hour when the vehicle caught on fire. the fire department appeared on the scene and extinguished the fire. an independent mechanic examined the vehicle and informed the contact that the anti lock brake module caused the fire. the vehicle was not taken to be repaired and had not been moved from the scene of the fire. the failure and current mileages were 153,000. sm. | |||
| 07/29/2011 | 124000 | ||
| Tl. the contact owns 2002 ford escape. the contact stated while driving 35 mph the brake light flashed on the dash board and the contact smelled something burning so the contact drove the vehicle to a local mechanic. upon inspection the mechanic notice wires that connect to the brakes master cylinder had melted. the mechanic notice a nhtsa campaign i.d. number 07e023000 (service brakes, hydraulic:foundation components:master cylinder) so the contact called the manufacturer. the manufacturer informed the contact that the vin number was not included in the recall. the contact stated this is a manufacturer defect that could have resulted in a crash. the failure mileage was 124,000. jo | |||
| 06/17/2011 | 115000 | ||
| On or about june 17, 2011, my 2002 ford escape was parked and the ignitition was in the off position when my car alarm went off. when i looked outside i observed smoke bellowing out from under the hood. the next day, i was able to get my vehicle to galpin ford, prescott, az, where they diagnosed the abs module has overheated and needs to be replaced. i was given an estimate of $720.00 to repair the problem. upon further investigation i have discovered that the service brakes, hydraulic: antilock; control unit module was recalled by ford (#07s51)on april 23, 2007 and continues to be open. i was in contact with angel; service manager for vison ford/lincoln in alamagordo, nm on or about june 30th to follow up on the work they had done in may 2007 concerning this problem. he informed me that when they inspected the vehicle in 5/07, there was no problem and that it was properly inspected, and they placed grease on it , and are not willing to pay for this repair. on or about july 1, 2011, tony pacini, service manager at galpin ford, prescott, az submitted a claim to the ford motor co. regarding this repair at no cost to me. upon further inspection, galpin ford has also discovered another recall problem (nhtsa #07e023000)service brakes, hydraulic: foundation components: master cylinder and that brake fluid has leaked from the rear of master cylinder and has leaked on the vehicle into the power brake booster. i have been experiencing no brakes when i put my foot on the brake pedel. despite these recall problems being invesitgated, neither ford motor company; galpin ford, prescott az; or vision ford lincoln, almagordo, nm, feel that they are not responsible for the repairs and have told me i must bare the enormous costs for these repairs on my own and/or drive the vehicle unsafely. i have been stranded in prescott, az for over 3 weeks, and am tired of wrangling with all three dealership/companies and need your help in investigating this situation! thank you! | |||
| 06/18/2011 | 130000 | ||
| Tl- the contact owns a 2002 ford escape. the contact stated that they had nhtsa recall campaign id number: 07v156000 (service brakes: hydraulic: antilock: control unit module) repaired on their vehicle 7/6/2007. the contact then stated that they put the vehicle in park, but did turn it off when the vehicle caught fire. the police and fire department came to put out the fire and the vehicle was towed to a repair shop, were it was ruled destroyed. the mechanic and insurance agent that looked at the vehicle stated it was the abs module that caught fire. the failure on the module was supposed to be corrected by the recall. the failure mileage and current mileages were 130,000.rl | |||
| 12/14/2010 | |||
| In december 2010 took my ford escape into my service center to have the brakes looked at when the abs light came on and the brake pressure felt sluggish. they found and replaced a bad tone ring on the left front axle. now six months later june 2011 the abs light comes on again with the brake pedal pulsating at times. i took it back to the service center again and they had to do the same thing on the right side front. i feel that this is a safety issue. if someone would stop short in front of me or cut me off and i would have to slam on my brakes, i feel that someone could be seriously hurt. i feel that ford should recall the 2002 escape for this reason. | |||
| 06/18/2011 | 130000 | ||
| Tl- the contact owns a 2002 ford escape. the contact stated that they had nhtsa recall campaign id number: 07v156000 (service brakes: hydraulic: antilock: control unit module) repaired on their vehicle 7/6/2007. the contact then stated that they put the vehicle in park, but did turn it off when the vehicle caught fire. the police and fire department came to put out the fire and the vehicle was towed to a repair shop, were it was ruled destroyed. the mechanic and insurance agent that looked at the vehicle stated it was the abs module that caught fire. the failure on the module was supposed to be corrected by the recall. the failure mileage and current mileages were 130,000.rl | |||
| 12/14/2010 | |||
| In december 2010 took my ford escape into my service center to have the brakes looked at when the abs light came on and the brake pressure felt sluggish. they found and replaced a bad tone ring on the left front axle. now six months later june 2011 the abs light comes on again with the brake pedal pulsating at times. i took it back to the service center again and they had to do the same thing on the right side front. i feel that this is a safety issue. if someone would stop short in front of me or cut me off and i would have to slam on my brakes, i feel that someone could be seriously hurt. i feel that ford should recall the 2002 escape for this reason. | |||
| 05/30/2011 | 160000 | ||
| I drove my vehicle home from work (less than 5 miles). when i pulled into my driveway and parked my vehicle, smoke began to pour out from the engine compartment. when i opened the hood there were flames directly in front of the driver side near the fire wall. these flames were originating from the abs module location. | |||
| 05/25/2011 | 96505 | ||
| While accelerating on an on-ramp entering a state highway, traffic ahead of me came to a stop. i went from applying pressure on the gas pedal to immediately moving my right foot to the brake pedal to apply pressure. the brake pedal gave very little resistance. i depressed the pedal all the way to the floor of the vehicle. my vehicle came to a very slow stop as if i was only lightly depressing the brake. my tires did not skid as i would expect and the vehicle took several seconds to finally come to a very slow and gradual stop. the stop was so slow and gradual that i could not even feel momentum pushing my body forward as usually experienced when suddenly braking. | |||
| 05/23/2011 | 68100 | ||
| Brakes would feel like they were fading and then abs felt like it was working. no warning lights would come on.dealer found cracked abs tone rings. an 800 dollar repair | |||
| 05/25/2011 | 96505 | ||
| While accelerating on an on-ramp entering a state highway, traffic ahead of me came to a stop. i went from applying pressure on the gas pedal to immediately moving my right foot to the brake pedal to apply pressure. the brake pedal gave very little resistance. i depressed the pedal all the way to the floor of the vehicle. my vehicle came to a very slow stop as if i was only lightly depressing the brake. my tires did not skid as i would expect and the vehicle took several seconds to finally come to a very slow and gradual stop. the stop was so slow and gradual that i could not even feel momentum pushing my body forward as usually experienced when suddenly braking. | |||
| 05/23/2011 | 68100 | ||
| Brakes would feel like they were fading and then abs felt like it was working. no warning lights would come on.dealer found cracked abs tone rings. an 800 dollar repair | |||
| 05/16/2011 | |||
| Abs module connector caught fire while car was parked. recall for abs module connector inspection was completed 7/6/2007. brought vehicle back in 1/7/2008 due to abs light remaining on. no mention of abs, noted rotors below specs and brake pads need replacing. | |||
| 03/10/2011 | 118000 | ||
| Abs light came on as did the brake service light. found a recall notice and called ford. they stated my vehicel was not part of the notice and it did not matter if my vehicle had the identical issues with the abs module. they basically said they would do nothing unless a new recall notice was issued for the same problem from others whose vehicles were not included in the first recall! never again ford. never. | |||
| 02/18/2011 | 105000 | ||
| Tl* the contact owns a 2002 ford escape. the contact was driving approximately 5 mph when the abs light waning illuminated and the contact detected an abnormal burning odor. the failure recurred sporadically but was not taken to the dealer or a mechanic for the failure. she referenced the recall associated with nhtsa campaign id number: 07v156000 (service brakes, hydraulic:anti lock:control unit/module) and contacted the manufacturer who advised that her vehicle was not included in the recall. the failure mileage was 105,000 and the current mileage was 106,000. | |||
| 03/10/2011 | 118000 | ||
| Abs light came on as did the brake service light. found a recall notice and called ford. they stated my vehicel was not part of the notice and it did not matter if my vehicle had the identical issues with the abs module. they basically said they would do nothing unless a new recall notice was issued for the same problem from others whose vehicles were not included in the first recall! never again ford. never. | |||
| 02/18/2011 | 105000 | ||
| Tl* the contact owns a 2002 ford escape. the contact was driving approximately 5 mph when the abs light waning illuminated and the contact detected an abnormal burning odor. the failure recurred sporadically but was not taken to the dealer or a mechanic for the failure. she referenced the recall associated with nhtsa campaign id number: 07v156000 (service brakes, hydraulic:anti lock:control unit/module) and contacted the manufacturer who advised that her vehicle was not included in the recall. the failure mileage was 105,000 and the current mileage was 106,000. | |||
| 02/18/2011 | 105000 | ||
| Tl-the contact owns a 2002 ford escape. while driving approximately 5 mph the abs light illuminated on the dashboard. she smelt a burning odor in the vehicle she was not sure of the source of the odor. the failure was intermittent. the failure had been on going for the past couple of weeks. the vehicle had not been taken to the dealer for the failure. she referenced recall nhtsa campaign id number: 07v156000, component: service brakes, hydraulic:anti lock:control unit/module and called the manufacturer and was advised her vehicle was not part of the recall. the failure mileage was 105,000 and the current mileage was 106,000. vwb | |||
| 06/15/2010 | 75000 | ||
| After reading the below report, we took our 2002 ford escape to golden circle ford in jackson tn. we were informed that they had never heard of this report. our master cylinder has brake fluid leaking all around it and even leaves spots in the garage. my complaint is that it seems one hand has no idea what the other is doing. these reports need to also go to the dealership service departments so they can be familiar with problems with their products. to date, our problem still has not been resolved. component: service brakes, hydraulic:foundation components:master cylinder details: certain cardone master cylinders with date codes lower than dca7078 sold as replacement equipment for use on the vehicles listed above. the seal on master cylinder can fail and leak brake fluid. consequence: loss of brake fluid can result in poor braking performance, possibly resulting in a vehicle crash. | |||
| 01/24/2011 | 103698 | ||
| Tl- the contact owns a 2002 ford escaped. the contact stated the brakes failed while going 15 mph. the contact had to let the vehicle cost to a stop because the brakes failed. the brake light came on at the time of failure. the contact had the emergency brake serviced six months prior to the failure, but the abs light did not come on until the day before the failure. the contact took the vehicle to their mechanic and had to have the master cylinder and the brake booster replaced because of a leak that cause the brakes to loose pressure. the vehicle had been repaired. the vin was unknown. the failure mileage and the current mileages were 103,689. | |||
| 01/11/2011 | 220000 | ||
| Tl- the contact owns a 2002 ford escape. the contact tried stop at a light and the break pedal went all the way to the floor causing the to run into a light pole at 25 mph. the air bags failed to deploy as well. the vehicle was towed to the contacts home. the vehicle had not been inspected, but the contact fells the vehicle is destroyed. the contact is concerned, because they had recall campaign 07v156000 dealing with the service brakes unit control module. the recall was perform 2 years prior to the accident and the contact feels the repair failed causing the crash. the failure mileage and current mileages was 220000.rl | |||
| 11/09/2010 | 96000 | ||
| Tl-the contact owns a 2002 ford escape. the vehicle was parked and shut off when he noticed the wiring harness for the abs brake module was melted. the vehicle was not taken to have the failure diagnosed and was not repaired. an authorized dealer was notified and he was informed his vehicle was not included in the recall associated with nhtsa campaign id number 07v156000, service brakes, hydraulic:antilock:control unit/module. the failure and current mileages were 96,000. sm. | |||
| 11/12/2010 | 90900 | ||
| Tl- the contact owns a 2002 ford escape. while driving the contact smelled smoke, and noticed the smoke initiated under the hood. the contact examined the vehicle and found the abs module burnt. the dealer was contacted they advised the vin wasn't included in recall 07v156000 service brakes, hydraulic: anti-lock: control unit/module. the manufacture will be contacted. the vehicle wasn't repaired. the failure and the current mileage were 90,900. li | |||
| 09/29/2010 | 102000 | ||
| Tl- the contact owns a 2002 ford escape. the contact stated that when he went to the garage to get in his vehicle he noticed a smell of burning plastic before the vehicle was started. after starting the abs light came on. the vehicle had already been for recall remedy for nhtsa 07v156000, abs control unit module. the wiring harness connector was examined and they injected lubricant into it to repair the failure. the contact stated that he did not have any issues with the vehicle until this work was performed. the vehicle was taken to the dealer who identified the failure right away. the dealer stated that the repair would cost the owner $1,000 to repair it. ford motor company will be contacted. the current and failure mileages were 102,000. rd | |||
| 09/01/2010 | 150000 | ||
| Tl- the contact owns a 2002 ford escape. while the vehicle was parked the contact hear the alarm he looked under the hood found a fire in the abs area. the contact mechanic diagnosed located the failure at the abs wiring harness. the manufacturer will be contacted. the failure and the current mileage were 150,000. li | |||
| 08/17/2010 | 200130 | ||
| Tl-the contact owns a 2002 ford escape. the vehicle was previously repaired for the recall associated with nhtsa campaign id number 07v156000, service brakes, hydraulic:antilock:control unit/module. while having the vehicle examined by an independent repair shop for routine service he was informed the anti lock braking system module needed to be replaced. the manufacturer was notified and he was informed the vehicle had previously been repaired for this failure and he would have to pay to have the repairs done a second time. the vehicle was not repaired. the failure and current mileages were 200,130. sm. | |||
| 08/07/2010 | 145000 | ||
| Recall on 2002 ford escape for the antilock brake recal number 07v-156 i had this recall done at long ford in eureka, mo. october 13, 2008. on august 7, 2010 the wire burnt on this and was taken to a repair shop where they had to replace the module. ford said that they had already fulfilled thier obligation and would not fix the problem | |||
| 08/17/2010 | 200130 | ||
| Tl-the contact owns a 2002 ford escape. the vehicle was previously repaired for the recall associated with nhtsa campaign id number 07v156000, service brakes, hydraulic:antilock:control unit/module. while having the vehicle examined by an independent repair shop for routine service he was informed the anti lock braking system module needed to be replaced. the manufacturer was notified and he was informed the vehicle had previously been repaired for this failure and he would have to pay to have the repairs done a second time. the vehicle was not repaired. the failure and current mileages were 200,130. sm. | |||
| 08/07/2010 | 145000 | ||
| Recall on 2002 ford escape for the antilock brake recal number 07v-156 i had this recall done at long ford in eureka, mo. october 13, 2008. on august 7, 2010 the wire burnt on this and was taken to a repair shop where they had to replace the module. ford said that they had already fulfilled thier obligation and would not fix the problem | |||
| 08/17/2010 | 200130 | ||
| Tl-the contact owns a 2002 ford escape. the vehicle was previously repaired for the recall associated with nhtsa campaign id number 07v156000, service brakes, hydraulic:antilock:control unit/module. while having the vehicle examined by an independent repair shop for routine service he was informed the anti lock braking system module needed to be replaced. the manufacturer was notified and he was informed the vehicle had previously been repaired for this failure and he would have to pay to have the repairs done a second time. the vehicle was not repaired. the failure and current mileages were 200,130. sm. | |||
| 08/07/2010 | 145000 | ||
| Recall on 2002 ford escape for the antilock brake recal number 07v-156 i had this recall done at long ford in eureka, mo. october 13, 2008. on august 7, 2010 the wire burnt on this and was taken to a repair shop where they had to replace the module. ford said that they had already fulfilled thier obligation and would not fix the problem | |||
| 08/17/2010 | 200130 | ||
| Tl-the contact owns a 2002 ford escape. the vehicle was previously repaired for the recall associated with nhtsa campaign id number 07v156000, service brakes, hydraulic:antilock:control unit/module. while having the vehicle examined by an independent repair shop for routine service he was informed the anti lock braking system module needed to be replaced. the manufacturer was notified and he was informed the vehicle had previously been repaired for this failure and he would have to pay to have the repairs done a second time. the vehicle was not repaired. the failure and current mileages were 200,130. sm. | |||
| 08/07/2010 | 145000 | ||
| Recall on 2002 ford escape for the antilock brake recal number 07v-156 i had this recall done at long ford in eureka, mo. october 13, 2008. on august 7, 2010 the wire burnt on this and was taken to a repair shop where they had to replace the module. ford said that they had already fulfilled thier obligation and would not fix the problem | |||
| 05/20/2010 | 140000 | ||
| Tl* the contact owns a 2002 ford escape. while the vehicle was parked with the engine off, the vehicle caught on fire. the contact stated the fire started from under the hood and spread to a second vehicle. both vehicles were destroyed by the fire. a police and fire report were filed accordingly. the contact located a nhtsa recall campaign id number 07v156000 (brakes, hydraulic: anti lock: control unit/module) that could potentially cause a fire in his vehicle and contacted the manufacturer. the manufacturer advised the recall repairs were performed on the vehicle by the previous owner. the failure and current mileages were 140,000. | |||
| 03/06/2010 | 130000 | 1 | |
| I have a 2002 ford escape that has a recall on the brake module, i tried to get ford to pay for the repair. i had two certified mech,tell me ford has a recall on the brake module and it is a defective from manufacture. i asked ford to just replace the part and i would pay for the labor,they refuse to help. ihad to fix master cyclinderalso. plus all four catalytic converts which was on a recall i paid for repairs myself. i want ford to pay me for all recall repairs. ford needs to stop lying to the people and just fix the mistakes. *tr | |||
| 02/04/2010 | 93000 | 1 | |
| 2002 ford escape parked in driveway. last driven 5 hours earlier. the alarm sounded alerting my husband inside. he looked out of the window and saw smoke rolling from under the hood of the vehicle. he ran out with fire extinguisher and put out the flames. hopefully, this immediate detection of the fire limited the amount of damage. we were more fortunate than several other complaints. the abs module appears to be where damage was sustained. this is a recall for several 2002 escapes beginning in 2007, but when checking online with ford, my vin number states that there are no recalls on this particular vehicle. i didn't receive a recall notice from ford, and have on other occasions for this vehicle. i investigated several complaints previously filed involving 2002 escapes, and they are hauntingly the same scenario. also, the vin numbers on several of these are very similar to mine. obviously, they have missed several of these dangerous components, or the website is incorrect. i was unable to phone ford, as it is a weekend and will first thing monday morning. my ecu on this vehicle was replaced and programmed at a ford dealership in cottage grove, or in november of 2009. it was returned to me with the abs light still illuminated. the dealer made no mention to the light and i wrongly assumed that it wasn't a problem. i believe ford must correct this situation financially and make sure that all 2002 escapes are included in the recall. many complaints i viewed were recent, so i conclude that the dangerous situation is not remedied. *tw *tr | |||
| 02/04/2010 | 93000 | 1 | |
| 2002 ford escape parked in driveway. last driven 5 hours earlier. the alarm sounded alerting my husband inside. he looked out of the window and saw smoke rolling from under the hood of the vehicle. he ran out with fire extinguisher and put out the flames. hopefully, this immediate detection of the fire limited the amount of damage. we were more fortunate than several other complainants. the abs module appears to be where damage was sustained. this is a recall for several 2002 escapes beginning in 2007, but when checking online with ford, my vin number states that there are no recalls on this particular vehicle. i didn't receive a recall notice from ford, and have on other occasions for this vehicle.i investigated several complains previously filed involving 2002 escapes, and they are hauntingly the same scenario. also, the vin numbers on several of these are very similar to mine. obviously, they have missed several of these dangerous components, or the website is incorrect. i was unable to phone ford, as it is a weekend and will first thing monday morning. my ecu on this vehicle was replaced at a ford dealership in cottage grove, or in november of 2008. i wrongly assumed that when the abs light was illuminated on the dash that there wasn't any problem since no mention of it was made by the dealer. i believe ford must correct this situation financially and make sure that all 2002 escapes are included in the recall. many complains i viewed were recent, so i conclude that the dangerous situation is not remedied. *tw *tr | |||
| 08/15/2009 | 145000 | 1 | |
| Abs light came on as i was parking to have dinner and an hour later upon returning i noticed smoke coming from the engine on the drivers side from under the hood... smelled wires or electrical type burning smell and had to disconnect the battery from the terminal to stop further damage... it was a wiring housing attached close to the abs module... i looked on the internet and found this to be a recall on over 446460 vehicles and description matched mine exactly... i have pictures to verify this claim... upon further review of the other 4 recalls im experiencing the following numbers: 04s2s nhtsa:04v574000/ 04c09 nhtsa: 04v602000//nhtsa: 07e023000 which is thru cardone industries so im contacting them.... my vehicle was diagnosed when brake red brake light came on and was low brake fluid but no hydraulic leaks.. but showing fluid to be on reservoir and master cylinder... 2002 ford escape v6 engine.... the only eligible recall im listed for is nhtsa: 04v165000 pcm recalibrating... all other recalls im not eligible for all state under defect consequences as may result in vehicle crash or fire which i've just encountered and the tailgate one states may open when a crash occurs... im concerned and wondering why my vehicle wasn't included in those recalls.... *tr | |||
| 07/16/2009 | 80000 | 1 | |
| I was alerted to a problem with my 2002 ford escape when i heard the car alarm sound. i turned off the alarm by unlocking the doors, but noticed smoke rising from under the hood. i opened the hood, and ran water in the area where the smoke originated. after discovering that water wasn't stopping the smoke, i disconnected the battery. the smoke cleared and it appeared that the problem had originated in the area of the abs system/master cylinder. the problem was diagnosed by a ford dealership as a short in the abs module, causing a wiring harness to burn. these two parts are being replaced, and the old parts may be available from the dealership or from the insurance company, pemco. *tr | |||
| 03/20/2009 | 131287 | 1 | |
| Brake problem - 2002 ford escape, vehicle id # (131,287 miles) brakes with excessive pedal travel subsequent to master cylinder replacement (4x). dealer (mccafferty ford,1939 east lincoln highway, langhorne, pa 19047, (800) 590-8702) agrees that travel is excessive but says brake pedal cannot be repaired and brakes are safe. i believe they are unsafe and the brake pedal should be repairable. dealer stated that ford motor was contacted and is unable to provide a solution. *tr | |||
| 07/01/2008 | 50000 | 1 | |
| Front brakes and rotors have been replaced twice in 50,000 miles. excessive black brake dust on wheels a few days cleaning them. other friends that have the same car don't have this problem. dealer has not offered any help in resolving this problem. *tr | |||
| 10/19/2008 | 113987 | 1 | |
| There was a recall on 2002 ford escape last year(2007) on the abs unit. campaign number 07v156000. my problem is that one dealership turned in the recall as being completed on 4/24/07. they stated they put grease on the abs module. on 10/19/2008 i was driving home and the module caught on fire. the original dealership that supposedly did the recall is now no longer in business. so i called the ford motor company and was told that i would have to have the vehicle inspected by a ford service dept and if they determined the cause to be a defective module then it would be covered. so i took my car to another dealership and they told me that it was definitely a defect in the module. so they called ford motor company to verify the claim and then ford turns it down. the reason was that it had been more than 12 months since recall was done. they said that parts and labor are covered for only 12 months. but i have the receipt that shows all the first dealership done was inspect and apply grease. no parts were replaced. if they had actually replaced the module then i could understand. the recall came out after the car was already 5 years old. so the recall didn't state anything about the age of the part and i don't see how grease could fix a 5 year old part. even so if all they replaced was grease then how does the 5 year old part fall under a 12 month part and labor warranty? i think the part should be replaced since it has been diagnosed as defective. i would gladly pay for the grease since it is over 12 months old.( that's they only part they replaced) what do i do now? ford admitted the problem when they issued the recall, and now they do not want to fix it because of some grease (band-aide) they put on it? *tr | |||
| 02/21/2008 | 42498 | 2 | 05/01/2007 |
| Tl*the contact owns a 2002 ford escape. while driving 65 mph, the brakes failed. the contact had to apply the emergency brake in order to stop the vehicle. if it were not for the emergency brake, she would have crashed into another vehicle. the contact took the vehicle to the dealer and was informed that the abs was fine. the contact had a mechanic friend and he replaced the master cylinder and the reservoir. because the brake fluid was leaking, the contact's friend also replaced the reman bra. the current mileage was 42,698 and failure mileage was approximately 42,498. updated 04/04/08. *lj | |||
| 07/18/2007 | 1 | 11/22/2001 | |
| (1) noticed abs light was lit, took vehicle to palmer ford in chelsea mi to find out what the problem with my 2002 ford escape could be. they gave a break down the excitor ring (for the aba braking system) that is attached to the half shaft of my escape was broken. this also caused the abs sensor to fail (2)as to failure....did get a second opinion from a different service station about the excitor ring...palmer ford in chelsea mi said that they where not aware of any other escapes having this issue....unlike the second service station, which had seen this problem in the escapes. (3)to correct the problem...i have had the half shaft replaced (which includes this excitor ring for the abs braking system)and the sensor.... *tr | |||
| 12/17/2006 | 68800 | 2 | 11/01/2002 |
| Tl*the contact owns a 2002 ford escape. while driving 35 mph, the vehicle's brake warning light illuminated. when the brake pedal was depressed, it went down to the floorboard. the brake pedal had to be depressed approximately three or four times before the vehicle would stop. the road conditions were clear. the mechanic stated that the vehicle needed a new master cylinder, power brake boost, and a power brake check valve. the mechanic performed the repairs, but approximately three months later, the failures recurred. the mechanic stated that the vehicle needed another power brake booster. the vehicle was repaired and no other failures have occurred. the current mileage is 73,300 and failure mileages were 68,800. | |||
| 04/16/2007 | 70678 | 1 | 10/30/2001 |
| I took my 2002 ford escape to a ford dealer to see if the recent recall of the abs module connector affected my car only to find out that i had an oil leak from the master cylinder which was dropping onto the abs module. maybe this is why the cars are catching fire to begin with. if i hadn't taken my car in to be checked the oil probably would have caused a fire. i had to replace the master cylinder and my car only has 70k miles on it. i have never replaced one on any car i have ever owned and i have driven them over 150kmiles. it cost me 278 dollars..this car also had to have the rotors replaced when i replaced the brakes at 42k. the fuel pump was replaced at 34614 miles,the coolant recovery tank was replaced at the same time as the light was on. at 51k miles ck engine light came on. #4 coil had to be replaced at a cost of 282.17. at 70k the engine light came on. the gas cap failed and had to be replaced . this coast 97 dollars because it had to go on a diagnostic machine to find the problem. i was going to buy a ford escape hybrid but now i will never buy another ford. *tr | |||
| 11/12/2004 | 30000 | 1 | 02/16/2002 |
| Front brake pads and rotors were replaced at 30,000 miles. *jb | |||
| 05/05/2004 | 27000 | 2 | 11/07/2003 |
| The consumer was having a problem with the brakes. the brakes did not stop the vehicle when moving in reverse. the driver applied the brakes, however, the brakes did not stop the car. *jb when backing by a gas station pump, the vehicle would not stop and nearly ended out on a busy road. the brakes were pumped twice and the parking brake was applied. less than a week later when backing out of the driveway, the vehicle suddenly accelerated uphill, across a road, over into the woods. *sc jb | |||
| 10/15/2003 | 34600 | ||
| Excessive fron rotor wear: the dealer examined the rotors and said the wear was normal, even though the measurements he gave me show the rotors are 70% worn. he agrees that they should be completely worn out before 50,000 miles and still considers this to be normal. | |||
| 01/23/2004 | 1 | ||
| The driver applied the brakes and the pedal went to floor, the vehicle stalled and the consumer was able to restart the vehicle. the consumer will take the vehicle to the dealer for analysis . when the problem happens again. *jb | |||
| 12/17/2002 | 1 | ||
| The brakes seized, which caused the steering wheel to lock up. *dt *jb | |||
| 07/02/2002 | 1 | 06/26/2002 | |
| Consumer stated on july 2, 2002 the vehicle was taken back to the dealer for a broken headlight and missing equipment from the vehicle, on july 23, 2002 the vehicle began experiencing stalling, brake and odometer problems, the brakes were replaced due to a flaw, the stalling and the odometer problems could not be duplicated, also there were problems with the speakers and the clutch sticking, consumer stated while the vehicle was parked, the parking brake disengaged and the vehicle rolled into a hotel.*jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 04/14/2007 | 85830 | 1 | 07/29/2005 |
| I own a 2002 ford escape and i heard of the recall regarding the abs module. i right away took the car to montebello ford on april 14,2007 to get it checked. later that afternoon they told me that the car was ready to be picked up, but they could not do anything regarding the abs module because the parts were back ordered. when i picked up the car on monday april 16, 2007 another service tech nician asked me if everything was okay, and if i had any concerns. i told him i did. i was worried about the recall and the car was not fixed. he then checked my records and history of the car, and told me thatthe abs module was out already and it needed to get it replaced. he told me that there would be a shipment in at the end of the month, and that i should call him to follow up, and when the part was in it would be repaired at no charge to me. i have since the end of april tried to get a hold of him at montebello ford, but he failed to return any of my phone calls. i did let him know on one of my messagess that i would be going out of town at the end of may and i would like my car to be fixed so that i could feel safe driving long distance. i was very dissatisfied with the service and felt that my safety was not important. if the abs module was on recall, and i wastold that my was out, i expected to get the service i deserved as a consumer.*ak | |||
| 05/02/2007 | 1 | 09/01/2006 | |
| I own a 2002 ford, escape. the vehicle has a call back for the abs module. i took the vehicle to a ford dealer in lebanon, nh. i was then informed that the car was one of those that did have the problem and will need to be repaired. in the meantime, i was advised by the mechanic at flanders & patch that the car was considered too dangerous to be parked inside or even up close to a building as it could catch on fire. however, i was also informed that ford will not be able to fix this problem for at least two, maybe even three months. in the meantime, i am not to park this car inside a garage or near my home. i live in an area where we had several break ins and never left my car parked outside at night for that reason. also, i shared a driveway, so parking iwas very limited in my area. again, leaving the car parked outside was a problem. all i asked from ford wasto fix the problem now. ford /needed to be held responsible for any problem i encountered due to this failure on their part to fix this. *ak | |||
| 01/09/2007 | 1 | 10/15/2001 | |
| This is to report another suspected 2002 ford escape abs control module fire. the vehicle fire occurred jan. 9, 2007 at client's home. the vehicle is a 2002 ford escape xlt, and is currently stored at insurance auto auctions (iaa), 1710 starita road, charlotte, nc 28206-1286, phone: 704-596-5854, fax: 704-596-7492, stock number: 2799576. the house and car are insured by state farm, which has retained me as its subrogation counsel. the fire occurred while the car was parked in the garage in the key off position. larry helton for ford has already examined the vehicle and the scene on january 17, 2007. no one was injured, but the property damages could exceed $50,000.00. *jb | |||
| 01/05/2007 | 45500 | 1 | 03/06/2002 |
| Tl*- the contact stated that on 01/05/06 while driving her 2002 ford escape at 10 mph. the vehicle made a loud noise. when she tried to stop the vehicle she applied the brakes, but the vehicle didn't come to an immediate stop. the contact stated that the brake pedal had to be pushed to the floor. the vehicle continued to make a loud noise that sounded like the something loose. the contact did take the vehicle to her mechanic, but before reaching the mechanic her abs light turned on. the contact stated that the mechanic told her that the reluctor ring had failed and that the vehicle needed the left front axle assembly replaced. *jb updated 03/19/07. *jb | |||
| 02/03/2004 | 56188 | 1 | |
| In 2004, my 2002 ford escape, after being parked overnight, caught fire. the fire was traced by the dealer to the abs computer. the vehicle was past warranty and ford motor company denied repeatedly that there was any possibility of any defect, or that there was any manufacturer responsibility. calls to ford's customer hot line were handled in an unsatisfactory manner. the vehicle was repaired using new parts. *jb | |||
| 10/20/2006 | 88000 | 1 | 05/08/2002 |
| Dt*: the contact stated while parked in the driveway for one day, the vehicle caught on fire. the fire extinguished itself. the vehicle was driven to the dealer who replaced the abs module and a wiring harness. updated 01/17/07. *jb the consumer stated the abs light illuminated and stayed on until the abs module was replaced. the right front wheel bearing was replaced. | |||
| 04/24/2006 | 83000 | 1 | 04/11/2002 |
| I took my car in for repair on 4/22/06 because my abs light had been on for a few days. i was told that my right drive axle needed to be replaced and that replacing that could possibly solve the problem with my abs light. it did not. i was then told that i might need a new abs module. i was advised that the repair shop would call the following monday with a price and that my car was safe to drive. *jb | |||
| 07/22/2006 | 1 | 05/30/2006 | |
| My car had been parked for hours and all of sudden the alarm started going off. i went outside to get it to go off and realized there was smoke coming out from under the hood. the alarm wouldn't go off and eventually quit but the smoke kept coming and i realized there were actual flames. the fire department came and disconnected the battery so the car wouldn't have another chance of sparking up. presently, i have the vehicle in a ford dealership shop. they said that the fire started at the wiring harness that plugs into the abs modular. the wiring harness and some other part are being ordered to be replaced. as far as they know that needs replaced and there may be more once they actually start taking the car apart and seeing what else was damaged. the fire probably burned for a good 10 minutes. *jb | |||
| 11/23/2005 | 106904 | 2 | 04/15/2002 |
| Dt: the contact drove through a patch of snow in the road and the vehicle's rear end spun around and hit another vehicle. the contact believed that the abs sensor, that was replaced by the dealership ,caused this accident. the contact sustained injuries do to the seat beat buckle breaking during the accident. *ak | |||
| 11/13/2004 | 42675 | 1 | 08/17/2002 |
| I own a 2002 ford escape with 42,600 miles. my problem that i am having is a spongy brake pedal at first, then pedal goes to the floor, and then you get a pulsating, grinding noise in the front brakes and also in the brake pedal. rotors are new; brakes are in good condition, no brake fluid leaks. brakes were bled with no change in problem. when the brake pedal is depressed it sounds like it is sucking air. *jb | |||
| 10/27/2004 | 2 | ||
| The abs braking light appeared on the dashboard and remained on. consumer applied the brakes and pedal went to the floor. consumer was able to stop while pumping the brake three times, and drove vehicle to the dealer for inspection. however, mechanic could not duplicate the problem. *ak | |||
| 06/08/2004 | 10700 | 2 | 01/05/2002 |
| This concerns a 2002 ford escape with 10,700 miles on it. i was traveling down a very slight grade at less than 20 mph on a clear day approaching a red light at an intersection. when i applied the brakes, the car did not stop. instead, the front of the car just started to uncontrollably jump, bounce and hop up and down. since the car did not slow down, i applied the brakes again and it continued to uncontrollably bounce up and down. there was a car crossing through the intersection in front of me driven by a mother with her young child in the car. in order to avoid hitting that car, i steered my bouncing car to the right, off the road, and into a light pole to stop it. the mother with her 5 year old daughter, who witnessed the whole event, pulled over to see if i was ok and thanked me for not killing them. i have her name and number. a police report was filed. there is a defect in the braking system on this car and i am scared to death to ever drive it again lest i kill or maim myself or someone else. i contacted ford motor co. directly many times, but they gave me the runaround. they said the antilock braking did not need to be checked. when my insurance company, nationwide, became involved ford said that i should now deal with them, nationwide. nationwide is now paying to have my car repaired, but said that there is no need to check the braking system because there is nothing wrong with it, it is my fault and all they can do about it is raise my insurance premium. this is the second time there has been a mechanical failure in this defective braking system and no one seems to care to look into it.*ak | |||
| 06/14/2004 | 33000 | 3 | |
| Driving on freeway and started to slow down...moved foot off gas pedal to slow (was going about 50 mph at the time and about 65 mph before getting any brakes to work) and it kept going down and stuck on high exceleration...went to put on brakes and brake pedal would not push down, barely had any brakes. ford service said recall this morning on accelerator sticking...but brakes were my problem..i have not had any problem with brakes prior to this. at 33000 miles, granted there is wear but i had experienced none..so stuck paying for complete replacement..said they were shot and unsafe....all i can say is i was extremly fortunate to get under control and no accident. and ford should accept some of the responsibility for the brakes . *ak | |||
| 05/29/2003 | 100 | 1 | 05/21/2003 |
| Excessive brake dust on front tires - rims are black within 3 days of cleaning - dealer reports this is 'normal'..*ak | |||
| 06/14/2003 | 13155 | 1 | 10/19/2002 |
| I was pulling into a parking space at a shopping center. as i took my foot off the accelerator preparing to stop, the vehicle suddenly lunged forward, hopping the curb and continuing forward into the patio area. i applied the brakes, but the car did not stop. it hit a trash can and tables and finally crashed into a pillar. in applying the brake, i had managed to slow the vehicle down so the impact was not severe and the airbags did not deploy. i was not injured but two people lunching in the patio area received minor injuries (a scratched/swollen leg and sore elbow). the vehicle has since been repaired and the cause of accident is being investigated by the insurance company. since i am paranoid about driving the vehicle, i am planning to have a diagnostic test conducted. *ak | |||
| 11/01/2001 | |||
| No summary listed for above vehicle. *ak | |||
| 06/02/2002 | |||
| Vehicle will shut off at any speed without any notice. everything will go out like power steering and brakes and accelerator, etc. contacted dealer, and the dealer was not willing to do anything.*ak | |||
| 06/26/2002 | 1 | 10/01/2001 | |
| As i was descending down a hill, traveling about 35 mph, and turning a bend, i noticed that my power steering was not working and then that my brakes were not working and that one of my indicator lights was lit on my dashboard. i put the car in neutral, and turned the key back on and it started. fortunately, no one was around because my brakes were not working. i have reported this to my dealer who did not even write my concern down. i have since sent them a formal letter. this has not happened since, but it could be dangerous while traveling on busy roads.*ak | |||
| 01/09/2002 | 2 | 11/01/2001 | |
| Bought vehicle 11/1/2001. the first time, 1/9/2002 with only 1547 miles, let off of gas, coasting down hill, approx 40 mph, car died, lost power steering and brakes. after coasting to a stop, car restarted. dealer replaced powertrain control module relay. 2nd time, on 5/3/2002, with 3949 miles, similar conditions, car died, lost power steering and brakes, car restarted after coasting to a stop. dealer changed the fuel mixture in the computer. i have serious doubts that this has fixed the problem. | |||
| 05/17/2002 | 1 | 04/01/2002 | |
| All functions suddenly locked up. i had no functionality in steering, brakes, and acceleration. i had no control of the car and car slowly died. after a few minutes i was able to restart car with no problems. but this could potentially have caused a fatal accident if environment, speed, etc., were just slightly different. | |||
| 1 | 04/01/2002 | ||
| When i test drove the 2002 ford escape on saturday, april 20, 2002, the brakes were spongy but i was told that new brakes have to wear in before they get solid. i bought the vehicle. the brakes seemed to get more spongy after we had driven it home, so i called northstar ford on monday, april 22, to have them check the brakes and correct a vibration on tuesday morning at 8:00. at that appointment they worked on correcting the vibration but they didn't do anything about the brakes. that afternoon when i drove the escape downtown duluth, when i stopped at a red light on a hill, i noticed that with moderate pressure i could push the brake pedal nearly to the floor. i made another appointment for thursday, april 25, to have them wash off some tire dressing that had spattered on the vehicle. when i asked them to check the brakes, they said the brakes were normal and they wouldn't do anything about the brakes. so i gave them a paper to sign that states the brakes on our ford escape are functioning normally even though they are very 'spongy.' furthermore, when moderate pressure is applied to the brake pedal, the pedal goes nearly to the floor. this type of brake response is not considered a safety hazard. the service people at northstar told me the brakes were normal, but they wouldn't sign the paper. i'm really worried that if i ever have to make a panic stop the brakes are going to fail. i don't trust a brake pedal that goes nearly to the floor. when it became clear that they were not going to do anything about the brakes, i tried to get my trade in back and leave the escape at the dealership, but they wouldn't let me out of the contract. please check into this to see if these brakes are indeed normal.*jb | |||
| 01/29/2002 | 3 | 12/01/2001 | |
| On first occasion vehicle shut down, dash lights came on, power steering and brakes failed. needed to coast into a parking lot. vehicle restarted and was able to get home. only had vehicle 1 month. took vehicle to dealership, (not point of sale) and had vehicle inspected. was told that they were unable to duplicate the problem and that it was due to excessive amount of other keys on primary key ring, to remove the keys due to they were interfering with the path and shutting down vehicle. removed the keys and continued to drive. on 4/9/02 was driving in exact location as previous incident, going about 35-40 mph and same thing happened. had put a file cabinet key on key ring, thought was same issue, didnt' report again. on 4/11/02 while traveling on much busier and much more dangerous road, vehicle again stalled. no safe shoulder to pull off onto and unable to restart while in process. was luckily able to coast onto side street, breaks and steering were not functioning properly, had to roll to stop. able to restart and get to work. will notify dealership asap.*ak | |||
| 03/06/2002 | 2 | 10/01/2001 | |
| 2002 ford escape xlt, vehicle would not start, engine turned over but soounded like it was going to blow up. after several attempts it finally started. it does this 2 or 3 times a day. dealer says no problem, it will fix itself. vehicles engine smoked on two occasions, thought the car was on fire. dealer says there is nothing wrong. vehicle will surge on its own, even with the brake depressed, almost as if i had floored it. i cannot drive 20 mph, it surges forward! last incident i had with the vehicle, i lost complete use of the brakes, no hydraulics, no nothing. pedal depressed right to the floor. almost got into a head on collision, used e-brake to stop. happened a second time later that day. took car to dealership, nothing is wrong. contacted ford rep. and they will not do anything to help me. i do not feel safe driving this vehicle. i do not wish to keep the vehicle. | |||
| 02/05/2002 | 2 | 01/01/2002 | |
| Brakes and steering failed once while driving down a curvy mountain road, speed approx. 25 mph, second failure at approx 45 mph on a straight and level city road. both times two feet had to be used on the brake pedal and with heavy steering and the vehicle was just stopped before crashing into obstacles. no warning preceeded the incidents. three dash warning lights came on after. the dealer took the vehicle back to the dealership both times and the first time said perhaps we had more than one key on the key ring in the ignition key hole. this was noted as a potential cause of turning off the engine. this was not the case in either incident, only the ignition key was on the ring. first incident they said ford noted the heavy key posibility and ford engineering also recommended reprogramming the computer and a new mass air flow sensor was installed. this did not help as a few days later the same failure occurred again, almost resulting in a crash. currently (feb. 23, 2002) the escape is at the dealer now after the second near crash incident as we will not drive it anymore. they say they are asking their engineering staff again what to do. this is the same source that originally said to tell us we probably had too many keys hanging from the ignition key. none has any firm answer and sources on the internet confirm this problem and ford has no solution at this time. we would like to terminate the purchase which was done about a month ago as the vehicle is not save to drive. both my wife, first incident, and daughter, second incident will not drive the vehicle they were so frightened and barely were able to avoid crashes. date feb. 23, 2002 signed eugene lally. *ak | |||
| 12/11/2001 | 1 | 11/01/2001 | |
| Engine stalled while driving downhill. was either braking or decelerating by letting up on gas. check engine, airbag, and possibly oil lights came on. power steering and brakes failed. was able to pull off the road and stop vehicle with hand brake. shifted vehicle into park and restarted. had been driving for approx. 1/2 hour (15 miles). weather was cool and clear. | |||
| 10/09/2001 | |||
| Vehicle was going 45mph and stalled without warning. consumer had only owned vehicle for 4 days. dealer couldn't find a cause, but kept it to inspect further and gave consumer a loaner vehicle.*ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 03/28/2008 | 73000 | 1 | 01/26/2008 |
| I went out to crank my vehicle and it ran wide open. i turned it off and tried it twice more with the same results. the security officer at my workplace came over and raised the hood to see what was going on. twice more i cranked it with the same results. then he found the problem my speed control cable was no longer connected. he got it back on and advised me to go to my dealer. the following day they had me bring it in, they informed me that my particular vehicle was not on the recall list. they were going to order the part, and when i asked the chances of it happening again, they replaced the regular speed cable and disconnected the cruise control one until they could get one in, just in case. i didn't get to see any list, i just know there was a recall on my type of vehicle for this. am i to just take their word for it? i thank the lord that i was sitting in a parking lot when it happened and not out on the road where it could have been a very bad situation. also when they said i was ready they asked how long my abs light had been blinking--i told them it was blinking the day i test drove and the salesman was going to ask about it when we got back to the dealer. i never got an answer. if either of these are faulty and were never reported i'd like to know. other people may experiencing the same thing. and if these cables have been replaced before and it's happened again, people need to know. i thank you for your help. *tr | |||
| 06/11/2007 | 55400 | 20 | 09/14/2005 |
| Tl*the contact owns a 2002 ford escape. while driving at any speed, the brakes grind when stopping the vehicle. the abs warning indicator light also illuminates. the vehicle was inspected by a dealer who stated that the vehicle needed two front axles and two abs sensors. the manufacturer stated that the vehicle was not included in any recall. the current mileage is 55,600 and failure mileage was 55,400. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 05/01/2012 | 1 | ||
| 2002 ford escape. consumer writes in regards to vehicle recall *tgw the consumer stated he has not received any type of correspondence as to when he can have the recall performed on his vehicle. recall # 07v156000 *jb | |||
| 01/23/2012 | 1 | ||
| Cpsc#i1220674a. 2002 ford escape. consumer stated she received a letter informing here there was a safety recall 11s24 on her car. *ln the consumer stated the recall was for a faulty abs relay. the consumer was informed the parts would not be available until late spring 2012. the consumer was advised to park the vehicle outdoors away from structures, as the defect could result in a fire even after the vehicle was turned off. *jb | |||
| 10/03/2009 | 115000 | ||
| Tl* the contact owns a 2002 ford escape. while the vehicle was parked he smelled an electrical burning odor. while driving he saw smoke coming from the abs unit in the engine. after exiting the vehicle it caught on fire. the fire department extinguished the flames. the vehicle was towed to the dealer. the manufacturer confirmed that abs module caused the failure. the current and failure mileages were 115,000. | |||
| 08/15/2009 | 145000 | 1 | |
| Abs light came on as i was parking to have dinner and an hour later upon returning i noticed smoke coming from the engine on the drivers side from under the hood... smelled wires or electrical type burning smell and had to disconnect the battery from the terminal to stop further damage... it was a wiring housing attached close to the abs module... i looked on the internet and found this to be a recall on over 446460 vehicles and description matched mine exactly... i have pictures to verify this claim... upon further review of the other 4 recalls im experiencing the following numbers: 04s2s nhtsa:04v574000/ 04c09 nhtsa: 04v602000//nhtsa: 07e023000 which is thru cardone industries so im contacting them.... my vehicle was diagnosed when brake red brake light came on and was low brake fluid but no hydraulic leaks.. but showing fluid to be on reservoir and master cylinder... 2002 ford escape v6 engine.... the only eligible recall im listed for is nhtsa: 04v165000 pcm recalibrating... all other recalls im not eligible for all state under defect consequences as may result in vehicle crash or fire which i've just encountered and the tailgate one states may open when a crash occurs... im concerned and wondering why my vehicle wasn't included in those recalls.... *tr | |||
| 07/16/2009 | 80000 | 1 | |
| I was alerted to a problem with my 2002 ford escape when i heard the car alarm sound. i turned off the alarm by unlocking the doors, but noticed smoke rising from under the hood. i opened the hood, and ran water in the area where the smoke originated. after discovering that water wasn't stopping the smoke, i disconnected the battery. the smoke cleared and it appeared that the problem had originated in the area of the abs system/master cylinder. the problem was diagnosed by a ford dealership as a short in the abs module, causing a wiring harness to burn. these two parts are being replaced, and the old parts may be available from the dealership or from the insurance company, pemco. *tr | |||
| 03/20/2007 | 1 | ||
| I had a recall on my car for abs module. i called the ford dealer in los lunas and they said my car wasn't on the list to be fixed. two months later my caught on fire while i was driving it. what can i do to get this taken care of now? *tr | |||
| 10/19/2008 | 113987 | 1 | |
| There was a recall on 2002 ford escape last year(2007) on the abs unit. campaign number 07v156000. my problem is that one dealership turned in the recall as being completed on 4/24/07. they stated they put grease on the abs module. on 10/19/2008 i was driving home and the module caught on fire. the original dealership that supposedly did the recall is now no longer in business. so i called the ford motor company and was told that i would have to have the vehicle inspected by a ford service dept and if they determined the cause to be a defective module then it would be covered. so i took my car to another dealership and they told me that it was definitely a defect in the module. so they called ford motor company to verify the claim and then ford turns it down. the reason was that it had been more than 12 months since recall was done. they said that parts and labor are covered for only 12 months. but i have the receipt that shows all the first dealership done was inspect and apply grease. no parts were replaced. if they had actually replaced the module then i could understand. the recall came out after the car was already 5 years old. so the recall didn't state anything about the age of the part and i don't see how grease could fix a 5 year old part. even so if all they replaced was grease then how does the 5 year old part fall under a 12 month part and labor warranty? i think the part should be replaced since it has been diagnosed as defective. i would gladly pay for the grease since it is over 12 months old.( that's they only part they replaced) what do i do now? ford admitted the problem when they issued the recall, and now they do not want to fix it because of some grease (band-aide) they put on it? *tr | |||
| 09/24/2008 | 57350 | 1 | |
| A ford recall notice (#07s51) had been mailed informing me of a recall to our 2002 escape . the recall, as the letter states, had to do with dislodged wire seals that could effect the abs module. the recall notice went on to state that if left unfixed, the abs module could overheat due to the recall part and cause, in some cases, the car to catch on fire even when off. this description fit our car's problem, since our car's abs light and brake light was on unexplainable. logically, we took our car to the dealership to have the repair done on the car. after having the repair done, we checked the car and the abs light and the brake light were still on. i confronted the service manager who had administered the repair and he assured me that they had repaired the problem to the extent that ford had allowed them. he had told me that all he had done was change was a connector and nothing else. they had not fixed the problem; their report ended with telling me that the abs light and parking light were still on and a diagnostics was still needed. the mechanics did not only leave the problem unfixed, but were unwilling to admit that the problem was from the recall part. incidentally, three days later after the mechanics had worked on my car, the ford escape caught fire while parked on the corner of cenher drive in chula vista ca. fortunately, my spouse was not inside the car. the fireman were called to the scene in order to put out the fire and a police report was made. the fire left my car a total loss. i contacted ford costumer service of the incident and they informed me it would take 10 business days to answer my request. *tr | |||
| 03/02/2008 | 72300 | 1 | 04/26/2006 |
| Tl*the contact owns a 2002 ford escape. the contact's vehicle caught fire while parked in mexico. the contact was in the united states at the time of the fire and he received a recall notice regarding the cruise control. when he returned to mexico, he notified a ford dealer and they were unaware of the failure. the contact was about to pay to have the vehicle repaired, but the vehicle caught fire before any repairs could be made. the recall number was unknown. the current and failure mileages were 72,300. updated 05/19/08 *bf the recall was regarding the abs module. before the consumer could get the vehicle fixed, it caught ton fire. the consumer stated the abs light was on before he purchased the vehicle. updated 05/19/08 | |||
| 02/29/2008 | 78500 | 1 | 08/15/2005 |
| Tl*the contact owns a 2002 ford escape. in june of 2007, the contact took her vehicle to a ford dealer regarding recall number 07s51. the dealer applied electrical grease to the abs module cavity. on february 29, 2008, the vehicle caught fire under the hood near the abs module. the vehicle was damaged, but there were no injuries. the powertrain was unknown. the current and failure mileages were 78,500. | |||
| 12/16/2007 | 130000 | 1 | 11/01/2006 |
| Tl*the contact owns a 2002 ford escape. the vehicle caught fire after it had been parked for nine hours. prior to parking the vehicle, the abs warning indicator light illuminated. the fire was extinguished by using snow. no repairs were made. there was no property damage. the contact has pictures. the vehicle was inspected in march of 2007, but not repaired for nhtsa campaign id number 07v156000 (service brakes, hydraulic:antilock:control unit/module). the current and failure mileages were 130,000. | |||
| 04/12/2007 | 0 | 04/01/2006 | |
| Tl*the contact owns a 2002 ford escape. on april 12, 2007, the contact received recall notice # 07v156000 (service brakes, hydraulic:antilock:control unit/module). the vehicle was taken to the dealer the same day. the dealer provided the contact with a rental vehicle and as of july 18, 2007, the vehicle has not been repaired. the dealer stated that they are waiting on a part to arrive. no failures have occurred at this time. the current mileage is 80,000 and the failure mileage was inapplicable. | |||
| 04/30/2006 | 55056 | 04/27/2005 | |
| Wife had just gotten home from grocery store and about a half hour later the dog was barking. she looked into the garage and the 2002 ford escape was on fire. she broke a window to put water on the fire to keep it from spreading to other cars and boat in garage. fire department arrived and finished putting out the fire. escape was a total loss and garage had heavy soot and smoke damage. after getting the insurance companies notification of fire and getting wife's cuts stitched we got home about 7:00 p.m. went to get the mail and there was a safety recall notice from ford mailed on april 24, 2007 from michigan about the anti lock brake module. it stated the module could short out even with the key in the off position. notified ford the next morning of fire. they had it investigated, and said because of the severe damage in the engine compartment they were unable to determine the origin of the fire. i then asked could this safety recall cause this kind of fire, and the ford representive said yes, but just submit it to your insurance company. *ak | |||
| 04/03/2007 | 119868 | 2 | 04/07/2004 |
| Tl*the contact owns a 2002 ford escape. on may 3, 2007, the contacts vehicle was repaired under recall # 07v156000 (service brakes, hydraulic:antilock:control unit/module). the abs module was inspected, lubed, and passed the abs module test. on may 5, 2007, the abs light illuminated. the dealer diagnosed the abs module as being corroded and will not replace the module free of charge. the contact stated that no failures were present before the recall repair was performed. the vehicle's purchase date and engine size were unknown. the current and failure mileages were 119,868. updated 06/15/07 *tr | |||
| 04/01/2007 | 0 | 10/01/2002 | |
| Tl*the contact owns a 2002 ford escape. the contact received recall notice # 07v156000 (service brakes, hydraulic:antilock:control unit/module). the dealer stated that they did not have the recall repair part and it would not be available until july. the contact feels that the wait time for the part is too long. no failures have occurred at this time. the current mileage is 41,000 and the failure mileage was unknown. | |||
| 05/06/2007 | 0 | ||
| Tl*the contact owns a 2002 ford escape. the contact received recall notice # 07v156000 (service brakes, hydraulic:antilock:control unit/module). the dealer stated that the part for the recall repair will not be available until june of 2007. the contact has not experienced any failures with the vehicle. the current mileage is 100,000 and the failure mileage was unknown. | |||
| 03/24/2007 | 70000 | 1 | 04/08/2002 |
| Tl*the contact owns a 2002 ford escape. the contact stated that two hours after driving the vehicle smoke was detected. the contact lifted the hood, and smoke began to rise from the engine. the contact called the local fire department, and they removed the battery from the vehicle. the smoke ceased, and the vehicle was towed to the dealer. once the dealer inserted the battery back into the vehicle,it immediately started to smoke again. the dealer daignosed the failure as a burned out abs module. the contact stated that nhtsa already hasdan investigation open , action # pe06048)for the same failure. the failure mileage was 70,000.*ak | |||
| 08/28/2005 | 53000 | 1 | |
| Approx 1 year ago - our 2002 ford escape started to smoke while sitting in the garage. when we got it to the dealer is was found that the wiring harness where it connected to the abs ecu unit had shorted due to brake fluid getting into connector. when the shop disconnected the wiring harness connector, the next day, the fluid ignited burning up the harness. the estimated cost to fix was $2000 dollars, replacement of the harness and ecu unit. which since the majority of the damage was done in the shop ford did cover the cost of the repair. i am just filling this as i have seen that this issue is under investigation, and thought that i should report our incident. *jb | |||
| 05/01/2005 | |||
| Ford escape 2002 - we have had an ongoing problem with the abs and brake lights staying on. we have had it into a ford dealership several times, who was not able to fix it, and an independent mechanic who was finally able to identify that it was the antilock braking system's electronic control module causing the issue. just read an article concerning an ongoing investigation into engine fires possibly caused by this module and are very concerned that we could be next. we first took it into the dealer the month our warranty expired so i am putting the incident date in for that month. | |||
| SERVICE BRAKES, HYDRAULIC - FLUID | |||
| 04/21/2004 | 1 | 05/23/2003 | |
| Brake idiot light on dashboard lit.. out of brake fluid.. dealer stated defective brake fluid reservoir cap - replaced - questioned why it was out of fluid when the fluids were supposed to have been checked and topped off at last oil change 3k miles previously - (i had also reported grinding brakes noise at that oil change which i was told was just due to excessive brake dust buildup.. ) *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 08/27/2005 | 1 | ||
| 2002 ford escape exciter ring cracked making a loud noise. ***no answer required*** *ts there was a slight metallic sound coming from the left front tire. the complete front axle shaft assembly would have to be ordered and installed. the dealer also recommended that the front brake pads and rotors be replaced. *sc | |||
| 08/23/2002 | 1 | 06/14/2002 | |
| While driving brakes and steering locked up and engine shut off without any warning .driver lost control of vehicle, resulting in an accident.*ak the consumer stated that the manufacturer had issued two technical service bulletins on defects of the vehicle, and the problems occuring were the result of one of those defects. *yh | |||
| While driving applied on brakes and without warning brakes did not function, resulting in vehicle stalling. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 02/16/2003 | 8000 | 1 | |
| When applying the brakes a loud grinding noise was heard. *ak | |||
| 10/27/2003 | 1 | ||
| Excessive brake rotor wear: after 34,600 miles, the rotors are 70% worn according to the dimensions given by the dealer. the dealer claims this is normal even though he understands that the brakes will be worn out before 50,000 miles.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 09/18/2004 | 0 | 1 | 07/28/2002 |
| Went in to a ford dealership in garden grove, ca. i was getting a routine oil change and tire rotation. i was told i needed a complete brake overhall. i balked at the suggestion of the ford associate. i stated my escape only has 23,000 miles on it and your telling me it needs new rotors, pads on the front, and shoes and drums in the rear. he looked straight at me and said yes you do. i went home took off the tire and discovered it to be true.. the brakes on my 2002 escape are worn out after 23,000 miles. what kind of garbage is that. i'm not hard on my brakes either. if i have to replace them again at 43,000 miles i am going to be very pissed off. if it does happen. i will be trading it in, and it won't be for another ford.*ak | |||
| 11/04/2003 | 1 | ||
| When the brakes were applied there was a delay before the vehicle stopped. dealer stated that vehicle needed rotors and pads replaced. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 09/15/2005 | 45000 | 02/28/2002 | |
| I brought my 2002 ford escape in for its 45k mile service and was told by the dealer that the rotors needed replacement. i said the pads have not yet worn out though. they said i was lucky to make it this far. most escapes have them wear out at 30k or less due to poor quality and too thin rotors. dealer said cost to replace rotors and pads will be $338.00 including labor to replace. *nm | |||
| 04/22/2005 | 5 | 08/22/2002 | |
| My name is nicole williams, i purchased a ford escape suv on august 22, 2002 from day ford in pittsburgh, pa on august 22, 2002. i have been have many problems with my vehicle since i purchased it. prior to moving to florida in june, i had the car serviced again and was told i need new rotors, brakes and tires.i moved to florida, and on january 2005, i had to replace the clutch because it had rust and corrosion on it. the service tech question all the rust under the vehicle and i told him that i did not know why there was so much. n march 18th, i was in a car accident and my front end was damaged. i had the car taken to matthew currie ford, where they service my car. i picked up the car on april 20, 2005 and was still having problems with it. i thought it was from the accident. i was told on april 21, 2005 that i need new spark plugs. i told them that i was not paying for it and that they need to call aig. on april 22, 2005 the service manager called me to tell me that my car had water damage and that it was purchsed this way. i then got a rental car and i called dayford to see what they had to say and how they were going to fix the problem. at first i was told that they did not sell me a car with water damage. then he said he would call me back. well i have not heard anything from them. over the weekend i found out that my car was purchased from kansas city on july 20, 2002 and then serviced on july 27, 2002 by dayford. the sevices were engine serviced, vehicle serviced, suspension system serviced, brakes serviced, state inspection completed, miscellaneous service performed, emmissions system serviced and lubed oil and filter changed. these services were completed with only 3 miles on the car. i pulled the information from carfax and that what it says. *ak | |||
| 02/19/2005 | 36500 | 1 | 01/07/2002 |
| 2002 ford escape with 36,000 miles on it. i had the front brakes survived for the first time on this car and found that rotors cannot be turned even one time on these cars without bringing it below specs. i had to replace both rotors at a cost of $199.00. i complained to ford about this and was told that this was part of normal wear and tear. i have never owned car that had to have rotors replaced with this low mileage before i do not accept this is a normal situation. it is a case of ford putting cheap throw away parts in cars and not disclosing this information to buyers at the time they purchase the car. *jb | |||
| 12/20/2004 | 25000 | 1 | 10/20/2001 |
| Vehicle has been recalled 3 times for safety defects. at 25000 miles i was told that i needed to replace the rotors. it is too early for this to be occurring and have found information that this seems to be a complaint that has been frequent on this car make. they replaced the eccellerator cable and now the car seems to be sluggish in eccellerating from a stopped position.*ak | |||
| 09/18/2004 | 0 | 1 | 07/28/2002 |
| Went in to a ford dealership in garden grove, ca. i was getting a routine oil change and tire rotation. i was told i needed a complete brake overhall. i balked at the suggestion of the ford associate. i stated my escape only has 23,000 miles on it and your telling me it needs new rotors, pads on the front, and shoes and drums in the rear. he looked straight at me and said yes you do. i went home took off the tire and discovered it to be true.. the brakes on my 2002 escape are worn out after 23,000 miles. what kind of garbage is that. i'm not hard on my brakes either. if i have to replace them again at 43,000 miles i am going to be very pissed off. if it does happen. i will be trading it in, and it won't be for another ford.*ak | |||
| 07/16/2004 | 29085 | 5 | 08/31/2002 |
| (1) ce light on again (2) vehicle not idling normally (3) vehicle not advancing from stop (4) smell burning oil from engine when shut off, no visible oil leak found on driveway (5) rattling from lf of the vehicle; speed of rattling directly related to speed of vehicle; starts around 25 mph. (6) driver's seat lurches forward on seat track when braking; only occurs with lighter weight drivers. took vehicle to dealer for the 30k mile check & to have them address the issues. dealer did the following - issues 1-4: engine covered in oil upon inspection (second oil leak); leak coming from the front cover & oil pan; dealer replaced the front cover gasket, oil pan gasket, valve cover gaskets, upper intake gaskets, & oil filter; dealer replaced the catalytic converter monitor sensor again (third time). issue 5: dealer did not hear noise coming from lf of vehicle; heard a noise from rear of vehicle; rear lift door latch loose; adjusted/oiled it. issue 6: dealer compared problem with other escapes; found to be a normal condition of power driver's seat to have some play in it (this is very unsafe; seat lurches forward 1-2in when braking; i'm a short female who struggles to sit a min of 10in from the sw for the ab; moving me forward another 1-2in in a crash is not safe). dealer found front brake pads/rotors below specs; stated that this is normal for 30k miles; seems too soon. several complaints filed to nhtsa regarding excessive brake/rotor wear. vehicle was in the shop 7/16-7/23. dealer paid for a rental car (third time). picked up vehicle & drove it off lot; heard rattling from the lf of vehicle. took it back & a mechanic went on test drive with me, heard noise. took it back & inspected vehicle together. i noticed the weather stripping on the left side of the windshield was cracked & detaching from vehicle. had been slapping outside of apillar when driving, making noise. dealer stated they would order new part & i'd have to bring vehicle back again to have it installed. *ak | |||
| 1 | |||
| While applying the brakes consumer heard a loud noise, and vehicle vibrated uncontrollably. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that brake rotors needed to be replaced due to worn out parts. *ak | |||
| 12/12/2003 | 29000 | 4 | 10/01/2003 |
| While driving at any speed, the engine was rumbling. the dealer could not duplicate or correct the problem. *ak there was uncontrollable jumping and or kicking. the dealer replaced one defective part and was told that the rumbling noise would need to be investigated by ford engineers. ford did not know what was causing the noise, but say it was not dangerous. the vehicle would shake at certain speeds and cd's would get stuck in the cd player. *sc the rotors were replaced because they were out of round, the stabilizer end links were replaced *jb | |||
| 11/04/2003 | 1 | ||
| When the brakes were applied there was a delay before the vehicle stopped. dealer stated that vehicle needed rotors and pads replaced. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS | |||
| 09/18/2004 | 0 | 1 | 07/28/2002 |
| Went in to a ford dealership in garden grove, ca. i was getting a routine oil change and tire rotation. i was told i needed a complete brake overhall. i balked at the suggestion of the ford associate. i stated my escape only has 23,000 miles on it and your telling me it needs new rotors, pads on the front, and shoes and drums in the rear. he looked straight at me and said yes you do. i went home took off the tire and discovered it to be true.. the brakes on my 2002 escape are worn out after 23,000 miles. what kind of garbage is that. i'm not hard on my brakes either. if i have to replace them again at 43,000 miles i am going to be very pissed off. if it does happen. i will be trading it in, and it won't be for another ford.*ak | |||
| 06/13/2003 | 20500 | 1 | 06/13/2003 |
| I purchased a 2002 ford escape in june of 2003. i noticed, driving home from the dealership, excessive noise coming from the rear brakes. my initial request for the dealer to look into this noise was met with a reply that the brakes were inspected before the vehicle was put on the lot and checked out fine. the purchase, however, was a couple months after they had done their inspection. the noise continued and gradually grew worse and a couple weeks later they agreed the brakes should be inspected again. outside of excessive brake dust build up, they indicated the brakes were fine. the noise continued and i again brought the vehicle back in. at this point, the dealership indicated there appeared to be several areas of rough edges and they indicated all brake surfaces had been sanded to remove these imperfections. this process worked for no more than 48 hours before the noice returned, but even louder. i have been dealing with this ever since and it has grown increasingly frustrating, as teh dealership subsequently advised me of the bulletin posted regarding excessive brake dust. i was told by the dealership that a solution was to be in place by q4 2003 or q1 2004. i continue to be told there is no remedy yet and i am concerned that this loud annoyance could become a problem with brake function. i drive quite a bit for my work and plan to pull a pop-up camper for a 2-week vacation this summer and i have no interest in putting myself, my family or any one else in jeopardy should there be a more significant undelying problem. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 01/18/2005 | 27000 | 2 | |
| Vehicle had a sound when being driven. consumer took the vehicle to dealer to see where the sound was coming from. dealer discovered that front wheel bearings, brakes, and rotors needed to be replaced. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 04/03/2008 | 74000 | 1 | 11/30/2007 |
| Tl*the contact owns a 2002 ford escape. the contact stated that the master cylinder leaked brake fluid onto the power booster and is causing poor braking performance. the vehicle was taken to the dealer and they stated that her vin was not included in nhtsa campaign id number 07e023000 (service brakes, hydraulic:foundation components:master cylinder). the current and failure mileages were 74,000. | |||
| 02/21/2008 | 42498 | 2 | 05/01/2007 |
| Tl*the contact owns a 2002 ford escape. while driving 65 mph, the brakes failed. the contact had to apply the emergency brake in order to stop the vehicle. if it were not for the emergency brake, she would have crashed into another vehicle. the contact took the vehicle to the dealer and was informed that the abs was fine. the contact had a mechanic friend and he replaced the master cylinder and the reservoir. because the brake fluid was leaking, the contact's friend also replaced the reman bra. the current mileage was 42,698 and failure mileage was approximately 42,498. updated 04/04/08. *lj | |||
| 07/11/2005 | 660000 | 07/04/2002 | |
| I have a 2002 ford escape, manual transmission with 66,000 miles on it. coming home from a weekend trip the clutch stuck and would have to be pulled up with your foot when having to slow down in traffic. we were able to pull off the road and call for assistance and towing to a garage where we were told that the master cylinder had went out.the mechanic said that this was very unusual for it to happen to a car this new. have there been any other complaints similar in nature to this? | |||
| 75 | 10 | 04/09/2002 | |
| The brake light came on while driving. this occurred because the brake master cylinder had a slow leak that progressed. the dealership indicated the leak may be due to a bad cylinder cap. the cap was replaced. also at 100 miles the steering wheel became loose and felt like it was going to separate from it's linkage. a screw in the steering wheel had became loose and needed to be tightened. the dealership tightened the screw and put a punch mark into the side of the screw to make it stay in place but the problem recurred. *nm the master parts were not working the steering wheel was loose after 50 miles. the master cylinder had a slow leak, which worsened over time and tightening did not fix. the consumer found the back light behind the gear selector and odometer went out, the airbag light had come on, the check engine light had come on, the radio did not start, the vehicle stalled, and the seat belts were inoperative. *sc *jb | |||
| 1 | 06/01/2002 | ||
| The consumer has taken the vehicle to the dealer several times because the vehicle has problems starting. the dealer mechanic has replaced the starter, relay switch, and the master cylinder. the vehicle is currently at the dealer for another repair. please provide further details. *nm | |||
| 04/04/2002 | 1 | 11/25/2001 | |
| Five months after purchasing this brand new vehicle, the master cylinder failed. *nlm | |||
| 06/10/2002 | 3 | 10/01/2001 | |
| This car has had various defects in the 8 months that i have owned it. i have had the rear wiper arm and windshield fluid receptacle replaced. next the brake light came on because the vehicle was leaking brake fluid. this resulted in the replacement of the master cylinder. next the vehicle lost power at 40 mph right in the middle of traffic not once, but three times. i feel this suv is not dependable or safe to drive. i am scheduled to take a vacation and drive from wisconsin to arkansas in the august heat, but i am having second thoughts. i would like to get rid of this vehicle. it is an accident waiting to happen. | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 08/07/2002 | 2 | 08/01/2002 | |
| Problems with power assist, engine and brakes. mr | |||
| 08/02/2002 | 2 | 12/01/2001 | |
| I purchased a 2002 ford escape. it currently has 10k miles on it. while going down a hill, the engine stopped, power steering went out and the power brakes didn't work. luckly i managed to pull over, put the car in park and restart the engine. the same problem, same situation occur a couple of days later. both times occurred while i was going down a hill at about 30-35 mph. i noticed that the rpm reading when the accellerator isn't depressed is very low. it sometimes dips close to zero. normal rpm for sitting in idle is around 1. it's currently at the dealership. | |||
| While driving vehicle stalled at 30 mph. power brakes and power steering completely shutdown. please provide vehicle identification number, and any further information.*ak | |||
| 02/04/2002 | 2 | 11/18/2002 | |
| On several occasions, while traveling on a steep curvy road at 25 mph, vehicle lost power brakes and power steering, consumer had to use both feet on brake pedal to control speed, oil and emission lights came on, consumer was able to turn off street onto parking lot and slow down enough to avoid crashing, engine was still on when vehicle came to a stop, dealer reflashed pcm and replaced mass airflow sensor, throttle body and iac solenoid. *ak *tt | |||