Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 02208 | 10/14/2002 | 10013060 | Climate control a/c service tech tips. *eh | 04/07/2005 | |
| 16209 | 09/01/2002 | 10008599 | Cimate control system odor. *mj | 08/09/2004 | |
| EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES | |||||
| 16266 | 10/01/2002 | 10013067 | False alarm activation. *tt | 04/07/2005 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 16308 | 10/01/2002 | 10013077 | Various 2003 vehicles equipped with premium cd-6 radios - cd-6 shuffle feature between discs not available. *tt | 04/07/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 10/16/2007 | 80000 | ||
| Paint defective on 2003 ford escape with gold ash paint | |||
| EQUIPMENT - ELECTRICAL | |||
| 09/15/2003 | 5600 | ||
| My 2003 ford escape which i purchased in april of 2003 caught fire in the engine due to a defect in the fuel injectors. within 20 minutes the entire front end of the car was engulfed in flames and destroyed. the flames also penetrated through the fire wall within little time. i am currently working with my insurance company as the car is a total loss. at this time i have had no response to my calls to ford regarding this extreme malfunction. | |||
| 10/15/2003 | 4530 | ||
| When the temperature is warmer, the escape intermittedly will not start. takes anywhere from 4 to 7 times of cranking before suv starts. occured first in aug., the ford shop reprogrammed the computer. one month later doesn't start again. ford shop left ticket open because they can't find problem. in october, happens again. now they have installed a piece of equipment that i have to push a button as i'm cranking if the car doesn't start. the piece of equipment is only good for 1 week, have to keep going in to have it reset. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 07/11/2003 | 2571 | 1 | 04/24/2003 |
| Sizzling noise when air condition is used. vehicle has been taken in to 2 separate ford dealership and they claim that they cannot locate any problems. kearny mesa ford (original dealer) and north county ford both claim not to be able to detect a problem. however, the problem still exist!!! *la | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 11/25/2003 | 2 | 11/05/2002 | |
| I bought a 2003 ford escape in november 2002 and i have experienced a lot of problems with my suv over 5 times. right now, my suv is in the shop for a coolant system replacement and a radio replacement. my radio was replaced twice this year already. my suv wouldn't start twice this year. i believe i have driven a loaner car at least 5 times since nov 2003. i am not happy with my suv. i feel it is a lemon. it has been a problem for me since day one. *la | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 09/29/2003 | 4900 | 1 | |
| Hello. i recently purchased a new ford escape with continental tires in june 2003. tire model: continental contitrac suv tire model #: 235/70r16 we experienced a complete tire failure while traveling at 60 mph, with sidewall and tread separation, for no apparent reason. as you can imagine this was very dangerous and unpleasant situation, thankfully no one was hurt. the vehicle (and tires) have 5k miles. there was no load or other unusual circumstances at the time. i am writing for several reasons: 1. where do i officially report such an incident as a public safety issue? 2. where can i obtain safety ratings regarding this tire in comparison to other suv tires? thank you, sincerely, john w. cole, md details of incident: ford escape tire blowout ford escape, purchased june 2003, approx 4900 total miles continental tires (stock tire with vehicle) date and time of incident: 9/25/03, 8:20 pm wife and son (10 weeks old) driving east bound on route 50, crossing severn river bridge. traveling at 60 mph in moderate traffic. loud pop heard by wife and driver rear tire blows out. wife and infant son trapped at far side of bridge, very dangerous situation! vehicle undriveable. police called, set up flares, and notified tow company. tow company stated supplied jack would not lift the truck chassis high enough to put on spare!! tow company used additional jack to raise chassis. key issues: suv purchased for safety purposes. tire new, with little mileage. blowout occurs on highway without reason. truck with no load, less passengers, at the time. tire jack did not work adequately. extremely dangerous situation! if this had of been a front tire, vehicle may have rolled? *jb | |||