Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
04V165000FORD MOTOR COMPANYfrom 01/31/2000 to 09/11/2002V (Vehicle)32190304/21/2004ODIFORD MOTOR COMPANY04/06/200404/14/2004
Defect SummaryOn certain sport utility vehicles equipped with 3.0l v6 engines, during deceleration, the engine can stall.
Consequence SummaryShould the engine stall, a vehicle crash could occur.
Corrective SummaryDealers will reprogram the power control module (pcm) with the appropriate calibration. owner notification began on april 21, 2004. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
NotesFord recall no. 04s13.also, customers can contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN
1817309/01/200410011344A final drive whine at 25-45 mph (40-72 km/h). *tt01/18/2005
1736611/01/200310008185Final drive whine most noticeable at 25-45 mph during light acceleration or deceleration. *tt07/22/2004
1605607/01/2002636254Cd4e transaxle may exhibit a final drive whine / warble type noise mostly in the 25-45 mph speed range on light throttle acceleration or deceleration. *tt11/07/2002
1611608/01/2002636139Subject regarding throttle body service replacement / transmission vent hose bracket instructions. *tt11/05/2002
POWER TRAIN - AUTOMATIC TRANSMISSION
0414101/01/200410009323Transmission control indicator lamp (tcil) on with diagnostic trouble code p1783 and/or p0733 cold climate shift/engagement concerns with a cd4e transaxle. *tt09/23/2004
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
04210712/13/200404241410014086General (pcm) power train control module programming procedures. *tt04/28/2005
0423211/29/200410013406Wheel speed sensor removal tip. *eh04/18/2005
0421711/01/200410013369General power train control module (pcm) programming procedures. *tt04/15/2005
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
0314807/21/200310003748New transmission cooler flusher - service tips. 2003 escort and super duty f series included. *tt10/29/2003
POWER TRAIN - AXLE ASSEMBLY
1671703/01/200310001954Automatic transaxle shudder. *tt *jb07/28/2003
POWER TRAIN - MANUAL TRANSMISSION
1765703/01/200410007421Clutch chatter when cold. *tt06/22/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
04/22/201163085
 Tl- the contact owns a 2003 ford escape. the contact stated that an unknown fluid was leaking from the vehicle. the vehicle was taken to the dealer for diagnosis and the contact was informed that the torque converter became cracked and would need to be replaced. the vehicle was repaired. the manufacturer was notified but offered no assistance. the failure mileage was 63,085 and the current mileage was 80,000. kmj
04/22/201163085
 Tl- the contact owns a 2003 ford escape. the contact stated that he saw the results of leak beneath the vehicle. it was taken to a dealer for diagnosis and was informed that the torque converter had cracked and would need to be replaced. the vehicle was repaired. the manufacturer was notified but offered no assistance. the failure mileage was 63,085 and the current mileage was 80,000. dt
09/10/20121030001
 My car is misfiring and stalling on de-acceleration (when we slow down). it started recently. first it had the engine light come on. we had it tested by a mechanic with the electrical reader and it said we needed a new coil. we replaced the coil, did a full tune up and it still is not working. after many hours of research we see that the ford escape pcm has been a consistent manufacturing problem and the 2003 ford escape had this problem. i call ford and they tell me my car was not covered under that particular recall. however, it is clear that this is a serious problem with ford escape. what i am to do? drive the car like this and risk it stalling in an intersection or on a hill and have the possibility of a crash? ford should be held responsible for this manufacturing problem that they have documented over the years. *tr
05/02/2012118000
 Tl* the contact owns a 2003 ford escape. the contact stated that the vehicle would stall without warning. the vehicle would also accelerate suddenly. the contact took the vehicle to the dealer and was told that the power train control module needed to be replaced, but that the vehicle was not included in nhtsa recall campaign id number:04v165000(power train: automatic transmission: control module(tcm.pcm). the failure mileage was 118,000 and the current mileage was 119,000.
05/02/2012118000
 Tl- the contact owns a 2003 ford escape. the contact stated that the vehicle would stall without warning. the vehicle would also accelerate suddenly. the contact took the vehicle to the dealer and was told that the power train control module needed to be replaced, but that the vehicle was not included in nhtsa recall campaign id number:04v165000(power train: automatic transmission: control module(tcm.pcm). the failure mileage was 118,000 and the current mileage was 119,000. kmj
05/02/2012118000
 Tl- the contact owns a 2003 ford escape. the contact stated the vehicle stalls without warning. the contact stated the vehicle will also suddenly accelerate. the contact took the vehicle to the dealer and was told the power train control module needed to be replaced, but that the vehicle was not included in nhtsa recall campaign id number:04v165000(power train: automatic transmission: control module(tcm.pcm). the failure mileage was 118,000 and the current mileage was 119,000.rl
12/22/2009635001
 Ford is not allowing my car to be included in the safety recall: 04s13 for powertrain control module re-calibration. i have notified ford and they are saying they never miss a vehicle that gets recalled. my vehicle has stalled more than 7 times when decelerating under 40pmh. i have brought my car into a mechanic two times for the same problem. everytime it was determined that there was no reason for the vehicle to stall. *tr
02/19/2009240001
 I purchased a 2003 ford escape with 24,000 miles on it. i should have known better, as vehicle stalled when i test drove it, but was assured the pcm just needed to be reflashed. 3 days after purchasing the car it stalled out on me when turning a corner, foot not on the accelerator. was only able to get the car restarted after really revving engine hard. took it back, assured me it was my anti-theft device two days after getting vehicle back, stalled yet again when pulling into my driveway. symptoms are much like the recall listed for 2003 escapes but of course my vin number is not included. so i took it back to dealer and they can't get it to stall but replaced this time the idle air control valve. picked it up, next day stalled out as i turned corner into parking lot. this car is unsafe. *tr
04/01/20061512/30/2002
 Submission regarding long outstanding issue with his 2003 ford escape purchased on december 30, 2002. *ts ***nar*** the vehicle has exhibited transmission since the date of purchase. the vehicle has been taken to the dealer 15 times but they have been unable to correct the problem. the transmission stopped shifting at 35 mph, lost power then overheated after driving distances of about 10 miles (city driving). but when the vehicle was driven through puddles of water the problem would diminish and the transmission would shift normally and power would be restored. during the consumers last visit to the dealer he was told that there was nothing else they could do. *nm
11/09/2004123001
 When accelerating, the vehicle jerked forward. please provide more information. *jb
POWER TRAIN - AUTOMATIC TRANSMISSION
06/15/201050000
 Tl- the contact owns a 2003 ford escape. while driving at approximately 35 mph the vehicle suddenly stalled. the vehicle was towed to an independent mechanic for diagnostics. the mechanic was unable to diagnose the failure. the failure occurred approximately seven different times intermittently. the mechanic stated there was a recall under nhtsa campaign id number: 04v165000 power train:automatic transmission:control module (tcm, pcm). the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 50,000. ds
07/11/2011100000
 My 2003 ford escape has all the symptoms of the recall nhtsa campaign id number 04v165000 (power train:automatic transmission:control module (tcm, pcm)) but dose not have one of the vins that fall into the list
09/07/201045000
 While driving on an expressway, my car suddenly would not engage and i had to coast off the exit ramp, getting stuck at the top of the ramp. the car would not go into gear, and i had to be pushed off the ramp and into a parking lot. this was at 5pm on a weekday, and had someone not come to help me push the car out of the way, it could have been a major accident.
03/16/2010121000
 The transmission on my 2003 ford escape has failed twice. talking with my transmission guy i am convinced that the transmission is not heavy duty enough to handle this usage.
08/15/2008118000
 Tl*the contact owns a 2003 ford escape. sporadically, during deceleration, the engine stalls. the dealer stated that her vin was excluded from nhtsa campaign id number 04v165000 (power train:automatic transmission:control module (tcm, pcm)); therefore, they would not assume responsibility for the repair. the contact is in the process of having the vehicle repaired by her local mechanic. the failure mileage was 118,000 and current mileage was 125,000.
11/01/2008300001
 2003 ford escape with 30,000 miles needed automatic transmission replaced. out of warranty because of age. i paid over $4k to have it replaced. ford refused to compensate for obvious manufacturing / design defect. *tr
01/04/2009800001
 Ford escape 2003 80 000 miles and transmission will not go in reverse and now slips and makes noise in all gears. only ford i've ever owned....might be the last unless this is resolved to my satisfaction. no specific event to determine why tranny is going..seems like thousands of other escape owners have the same problem. *tr
01/15/200853576112/14/2002
 Transmission failure in a 2003 ford escape xlt. this vehicle has 53,576 miles on it and showed no warnings of failure. while operating vehicle in traffic the overdrive light started flashing and the transmission started slipping and no movement from vehicle. this is a safety hazard as there is no way to safely exit drive lanes , and may cause rear end collisions. the cd4e transmission has major design flaws known by ford hence the conversion of transmission manufacturers from batavia, ohio to livonia, michigan in 2006. i have yet to have the problem repaired as i may be using the vehicle for explanatory proof of poor quality and engineering. *tr
01/02/200743299109/27/2002
 Tl* - the contact owns a 2003 ford escape. while driving 40 mph, thought there was a tire failure. inspection revealed the tires to be fine. the contact got back in the car and tried to shift into reverse gear with no results. the vehicle was towed to the ford dealership, and the dealership informed the contact that the vehicle needed a new transmission. the contact was concerned about the diagnosis since the vehicle had 43,000 miles on it. *ak updated 2/9/2007 - the failure occurred suddenly and without warning. *nm
02/21/200626324101/25/2003
 Winding noise from under the car. at 40 mph transmission lost power. transmission blew drive gear needs to be completely rebuilt. only 27 days out of warranty, only 26,324 miles on the car. *nm
03/09/200539297110/14/2002
 Incident: transmission failure. on 9 march my transmission in my 2003 ford escape (xlt) failed. there was no prior warning except as i drove that morning the car seemed not to want to go forward. after pulling over to the side of the road, the car transmission locked up and would not go forward or in reverse. i called a tow truck to bring the car to the nearest ford dealer. to date, the reason or cause of the failure is unknown.
10/18/2004400002
 While accelerating at a stop vehicle stalled. vehicle was towed to the dealership, but dealership did not resolve the problem. *ak
09/21/20041201/31/2003
 2001-2003 ford escape recall for engine stall does not extend far enough. dealer says my vehicle was made after the problem vehicles - but i periodically experience this problem, and ford won't do a thing about it. i just happened to learn of the recall through your website.*ak
1
 While driving the vehicle stalled. the driver tried to restart the vehicle but was unsuccessful. the vehicle was towed to the dealer for inspection. the mechanic informed the driver that the transmission needed to be replaced due to worn parts. please provide further details. *jb
210/30/2003
 Transmission slipped into neutral and 2nd gear on its own. *ph the gear indicator stated the vehicle was still in drive, when the incident occurred. on a separate occasion, the consumer stated when he parked the vehicle and then returned, he noticed the vehicle was not in the same place where he had left it. *jb
09/22/20037562111/11/2002
 When car was started, it moved only in reverse, regardless of the gear selection. this was only remedied after the car was restarted. *jb
09/02/20037000112/27/2002
 My 2003 ford escape intermittently stalls when going into reverse. after the 2nd trip to the dealership they replaced the computer, it is still happening. now it is happening in drive as well. i've had the car since december 2002 and it has stalled out a total of 11 times. the vehicle has 8000 miles on it.*ak
03/12/200365003/04/2003
 I purchased a 2003 ford escape a couple of weeks ago. i drove it 8 days and 650 miles when the transmission went out. it was towed to the dealer and has been there for 6 days. i am requesting from ford an extended warranty on the vehicle which they are unwilling to provide. they are fixing the direct clutch which failed. i do not think an extended warranty is unreasonable. i know gm would provide one should the situation be the same. *nlm
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
04/01/2007650005004/01/2004
 Tl*the contact owns a2003 ford escape. while driving 40 mph, the vehicle would stall then shut off. the contact stated that the failure only occurred when decelerating. the dealer was unable to diagnose the failure. there is a recall for the power train: automatic transmission: control module (nhtsa campaign id #04v165000) however, the dealer stated that his vin was not included. as of april 9, 2008, the dealer had not repaired the vehicle. the contact stated that the failure has occurred approximately 50 times. the failure mileage was 65,000 and current mileage was 80,000.
06/23/200780000401/01/2006
 Tl*the contact owns a 2003 ford escape. while attempting to accelerate, the vehicle completely shut off and had to be restarted. the vehicle did not restart immediately. the vehicle was diagnosed as having idle air control valve failure. the vin was not included in nhtsa campaign id number 04v165000 (power train:automatic transmission:control module (tcm, pcm)). the current mileage was 101,000 and failure mileage was 80,000. updated 05/06/08. *lj
02/14/200869000408/25/2004
 About once a month, for the last four months, my 2003 ford escape will stall out. this has happened when the engine is cold and upon deceleration such as when entering or making a turn. the car restarts without hesitation. there was a safety recall issued about this problem, #04v165000, where the fix seems quite simple but ford's main customer relations dept. says my car is not part of that recall. same car, same problem, but not related to original recall. seems absurd. although there have been no accidents, the threat of one exists if the car stalls while i'm turning across oncoming traffic or, possibly, rear-ended. *tr
08/26/200785834412/26/2002
 Tl*the contact owns a 2003 ford escape. on august 26, 2007, while driving 37 mph, the engine failed. the failure is now occurring at least four times per day when the vehicle is started. nhtsa recall number 04v165000 (power train:automatic transmission:control module (tcm, pcm)) was referenced. the powertrain was unknown. the current and failure mileages were 85,834.
05/29/200766000404/28/2005
 Tl*the contact owns a 2003 ford escape. while driving under 40 mph, the engine failed. the failure has occurred on four different occasions. safety recall # 04v165000 (power train:automatic transmission control module (tcm, pcm)) does not apply to the vin. the purchase date and engine size were unknown. the current and failure mileages were 66,000. updated 02/01/08. *lj updated 02/01/08 *tr
04/17/200435504/17/2003
 How can i get a list of vehicle identification numbers to find out if my vehicle is effected in a ford recall. *jb
12/13/200440404/21/2003
 I want to know how i can find out if my vehicle was on the list of recalls. recall 04s13 occured back in apr 2004, and i was never notified. i would like to know why and if my vehicle is still in need of repair.*ak
09/22/20041
 Nhtsa recall 04v165000 subject: engine stalling. after having the power control module (pcm) with the appropriate calibration reprogrammed, the vehicle stall. the consumer tried to restart the vehicle and was unable to do so. the vehicle was taken to the dealer for inspection. please provide further details. *jb
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
07/29/2003106007/29/2003
 2003 ford escape shift lever does not lock into park without pushing lever forward, dealer replaced parts and now condition is worse than before. service manager states other vehicles same year model checked and all perform simularly. also stated ford engineers advised him that this is a characteristic of vehicle.*ak
POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE
04/29/20051
 Accelerator pedal got stuck while driving down on 96 east in michigan. i was driving about 85 mph and realized my accelerator pedal got stuck of ford focus se my2003. fortunately there was no traffic on the road at that time. so i stopped my car (while engine was still roaring heavily), put it into the neutral & key off the ignition. after i key on, problem disappeared.
POWER TRAIN - DRIVELINE
08/19/200439400101/01/2003
 Cable on vehicle accelerator pedal broke and car accelerator unchecked. i needed tostand hard on my brakes to get any contol of the speed. i was on the freeway and transitioning to another freeway when this occurred. the only way i could stop the car was to turn off the motor once i got near the shoulder and use the brakes and the emergency brakes to come to a stop. the power ford valencia ford dealer, where i purchased the car, found the broken cable and now tells me that ford does not cover this type of failure.*ak