Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 042210 | 11/15/2004 | 10013396 | Steering gear squeak - when turning the steering wheel during low speed parking maneuvers. *tt | 04/18/2005 | |
| 04214 | 11/01/2004 | 10013366 | Steering drift/pull - improved diagnostic and repair procedure - service tip. *tt | 04/15/2005 | |
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||||
| 17532 | 02/01/2004 | 10008104 | Low pressure power steering line leak after cold soak in temperatures of -23c (-10) or lower. *mj | 07/22/2004 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 16908 | 06/01/2003 | 10002619 | Squeaking noise from the power steering rack when turning. *tt | 09/08/2003 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 031513 | 08/04/2003 | 10003192 | Tie rod end inspection procedure. *tt | 10/10/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/12/2012 | 94160 | 1 | |
| The vehicle was being operated on city streets. as the vehicle approached a stop sign the brakes were applied, a loud crash and screech was heard as the vehicle fell to the ground and tire was dragged along. the front passenger side control arm has come detached from the vehicle because the front sub-frame had failed. the vehicle had to be towed to the shop. the failure was reported to be caused by corrosion. the vehicle only has 94,160 miles on it. *tr | |||
| 12/12/2012 | 94160 | ||
| The vehicle was being operated on city streets. as the vehicle approached a stop sign the brakes were applied, a loud crash and screech was heard as the vehicle fell to the ground and tire was dragged along. the front passenger side control arm has come detached from the vehicle because the front sub-frame had failed. the vehicle had to be towed to the shop. the failure was reported to be caused by corrosion. the vehicle only has 94,160 miles on it. | |||
| 12/12/2012 | 120662 | ||
| My wifes has a 2003 ford escape. we were driving luckily at a low speed when we heard a pop in the passenger front end and lost control of steering. the subframe on passenger side control arm popped and subframe is rotted. this should not happen to a vehicle that is only 10 years old. i saw that nhtsa did an investigation that deemed 2003 windstars unsafe do to the same exact problem safety recall notice 11s16. my wife is pregnant and if she was driving any faster and this had happened ford company could have put my wife and our baby in danger. i do not feel that i should have to pay for repairs on this vehicle when the same year vehicles have issues with them. my next contact is my lawyers office because if this would have happened to my wife the day before when we were on the freeway ford would be responsible for knowing other vehicles in the same year had the exact same issue. i do not want to see other people in danger and ford needs to step up and take responsibility for there vehicle defects. | |||
| 06/01/2007 | 99700 | 1 | 12/02/2002 |
| Tl*the contact owns a 2003 ford escape. while driving approximately 30 mph and making a left turn, the vehicle failed to cooperate as the contact attempted to steer forward. the failure caused her to drive off the road and down an embankment, where she crashed into a tree. the vehicle was towed to a body shop. the manufacturer advised the contact to leave the vehicle at the body shop and stated that they would investigate the failure. the contact was badly bruised from the crash. a police report was filed. the contact has pictures of the vehicle. the current and failure mileages were 99,700. | |||
| 12/16/2003 | 1 | ||
| While driving 55 mph, the steering wheel vibrated. the driver was able to maintain control of the vehicle and drove to the dealer for analysis. the mechanic was unable to duplicate the problem. *jb | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| 3 | 3 | 05/23/2003 | |
| There was a groaning noise coming from the brakes, when the vehicle was at a complete stop but idling. there was also a burning smell coming from the air vents. upon inspection of the vehicle by the dealership the steering pump and pressure line had ruptured. the dealership indicated it was caused by the power steering fluid being contaminated. *ak *scc *jb | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 07/10/2003 | 3500 | 1 | 10/01/2002 |
| While driving at 50/55 mph vehicle died out without warning. this resulted in loss of power steering and brakes.the cost for repairs were $114.21. *ak *cb | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 09/01/2011 | 70000 | ||
| Tl- the contact owns a 2003 ford escape. while driving 25 mph, the low sub frame on the passenger side separated from the vehicle and the contact lost control of the vehicle. a local mechanic diagnosed that the sub frame failed due to rust. the dealer and manufacturer denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure and current mileage was 70,000. the vin was unavailable. kmj | |||
| 09/01/2011 | |||
| Tl- the contact owns a 2003 ford escape. while driving 25 mph, the contact stated that the low sub frame on the right passenger side separated from the vehicle and the contact lost control of the vehicle. a local mechanic diagnosed that the sub frame failed due to rusting. the dealer and manufacturer denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure and current mileage was 70,000. the vin was unavailable. nw | |||