Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||||
| 04189 | 12/13/2004 | 04245 | 10014062 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 04/27/2005 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 041514 | 08/09/2004 | 04189 | 10011159 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 01/04/2005 |
| 031501 | 07/12/2004 | 04137 | 10009321 | Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt | 09/23/2004 |
| 16447 | 12/01/2002 | 10008144 | Musty odor from climate control system. *tt | 07/22/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 01/11/2010 | 90000 | 1 | |
| Just as i parked my 2003 ford escape in my driveway, i heard a huge crashing sound. the back window had exploded. i called ford company of canada. while, acknowledging that it was a defect and a recurring problem, they would not cover the cost of repair ($360) since the vehicle was out of warranty. the man who fixed the windshield told me that the back window exploding has been an ongoing issue with the ford escape--- more than any other car/truck/suv on the road today. why hasn't there been a recall? *tr | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 11/15/2002 | 9 | 10/31/2002 | |
| Problems with vehicle's engine, and windows.*mr prior to date, vehicle was serviced six times for: difficulty in cranking, clinking noises in the engine and difficulty with the idle. despite the latest service, cranking and idling continued. dealer was unable to repair the recurring problems which continued to exist. consumer later discovered the rear window leaked. consumer stated vehicle is a defective and inferior product. *ph *nlm | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 01/11/2010 | 90000 | 1 | |
| Just as i parked my 2003 ford escape in my driveway, i heard a huge crashing sound. the back window had exploded. i called ford company of canada. while, acknowledging that it was a defect and a recurring problem, they would not cover the cost of repair ($360) since the vehicle was out of warranty. the man who fixed the windshield told me that the back window exploding has been an ongoing issue with the ford escape--- more than any other car/truck/suv on the road today. why hasn't there been a recall? *tr | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - LINKAGES | |||
| 07/02/2005 | 260000 | 1 | 10/15/2003 |
| Sitting in vehicle in grocery store parking lot and heard loud pop sound. i noticed the rear window had shattered. i later concluded that the rear window shocks had exploded and shattered the rear window. | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 06/05/2007 | 76990 | 1 | 04/01/2003 |
| I was in my driveway after running errands and decided to wash pollen off car. driver's side door was open, so i just sprinkled water on the car and when it hit the sunroof, i heard a pop. looking at top of sunroof i saw nothing unusual. when i opened the inside roof, i saw the glass was all splintered. as i closed the driver's door, the glass all fell onto the inside roof. guy at ford told me i must've had a crack in the sunroof & when the water hit, it shattered. my windshield did have a crack in it, and that didn't shatter so that blows that theory! 70 degrees that day. | |||
| 1 | |||
| The sunroof completely shattered. the consumer stated pieces of glass fell into the front seat. dealer has been contacted. please describe further. *jb | |||