Consumer Complaints


Fail datemilesoccurencesPurchase date
(PWS)
03/06/2012120000
 At first, my escape only started hesitating on rainy days when i got to about 45-55 mph. at first i thought i had bad gas so i stopped at auto zone to get dry gas for it. this seem to work like a charm and i thought the problem was fixed. then it happened again; spudering, not accelerating, car shaking, and engine light began to flash once i reached 45mph. this had been an issue for a few months on and off, then one sunny day its began hesitating and misfiring very badly now not only in 5th gear but at idle and 1st gear. it misfired and hesitated every time i drove it for a week before the mechanic could get it into the shop. i did a lot of research on the two codes that the engine was pulling p0305 and p0316 pending. i found out that there were a lot of people who had the same problem as me when their escapes reach 90,000 miles or higher, some even worse. people are saying that the issues being caused are a result of ford putting in the wrong spark plugs which is causing the computer chip to burn out leading to misfires in the coil packs. my mechanic just informed me that it will cost $400 to fix two of the coils and there is only a 50/50 chance that it will fix the problem (for now). he said it will probably happen again but there is no telling how long that might be, it might be right away, a week from now, or a year. will all these people having the same issue with no way to tell if it is actually going to fix the problem there should be a recall or at least a warning to owners saying what may happen once the car gets over 100,000 miles
01/04/2012129000
 Tl- the contact owns a 2002 ford escape. the contact stated that he received a recall letter under nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module) five months previous to the call but the dealer did not have the parts to fix the vehicle. the contact was forced to park his vehicle outside due to risk of fire. the manufacturer was contacted and they also stated the parts were unavailable. the failure mileage was 129,000 and the current mileage was 136,000. dt