Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
04261212/31/200410014302Side air bag diagnostic trouble code (dtc) b1994 or b1998. *tt04/29/2005
1828011/01/200410013422Air bag warning lamp on . *eh04/18/2005
1828411/01/200410013426High airflow from defroster vents when in floor or floor defrost modes. *eh04/18/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
01/08/201374000
 Tl* the contact owns a 2004 ford escape. the contact stated that the air bag warning indicator constantly illuminated. the vehicle was taken to a private mechanic for diagnostic testing. the mechanic stated the seat belt pre-tensioner connectors needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 74,000.
01/08/201374000
 Tl - the contact owns a 2004 ford escape. the contact stated that the air bag warning indicator constantly illuminated. the vehicle was taken to a private mechanic for diagnostic testing. the mechanic stated the seat belt pre-tensioner connectors needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 74,000. mah
01/08/201374000
 Tl - the contact owns a 2004 ford escape. the contact stated that the air bag warning indicator constantly illuminated. the vehicle was taken to a private mechanic for diagnostic testing. the mechanic stated the seat belt pre-tensioner connectors needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 74,000. mah
01/08/201374000
 Tl - the contact owns a 2004 ford escape. the contact stated that while parked, the air bag warning indicator would constantly illuminate on the instrument panel. the vehicle was taken to a private mechanic for a diagnostic testing. the mechanic stated the seat belt pre-tensioner connectors needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 74,000. dr
10/01/2011850001
 Air bag light flashing red, code 47, connectors replaced light still illuminated. dealer cost estimate $400+ dollars and no warranty. unable to fix due to cost with no warranty. real safety concern air bag will not deploy in crash. *tr
10/01/2011850001
 Air bag light flashing red, code 47, connectors replaced light still illuminated. dealer cost estimate $400+ dollars and no warranty. unable to fix due to cost with no warranty. real safety concern air bag will not deploy in crash. *tr
10/01/2011850001
 Air bag light flashing red, code 47, connectors replaced light still illuminated. dealer cost estimate $400+ dollars and no warranty. unable to fix due to cost with no warranty. real safety concern air bag will not deploy in crash. *tr
10/01/2011850001
 Air bag light flashing red, code 47, connectors replaced light still illuminated. dealer cost estimate $400+ dollars and no warranty. unable to fix due to cost with no warranty. real safety concern air bag will not deploy in crash. *tr
10/01/201185000
 Air bag light flashing red, code 47, connectors replaced light still illuminated. dealer cost estimate $400+ dollars and no warranty. unable to fix due to cost with no warranty. real safety concern air bag will not deploy in crash.
03/15/200852000
 Tl- the contact owns a 2004 ford escape. the contact stated that at engine start up,air bag warning light illuminated. on a seperate occassion, the accelerator pedal detached from the vehicle while attempting a turn. the vehicle was taken to the dealer and a private mechanic to diagnose both failures. the dealer confirmed that a computer chip failed and the private mechanic replaced the throttle cable for the detached accelerator pedal. the manufacturer was contacted. the failure mileage was 52,000 and the current mileage was 78,116. kmj
03/15/200852000
 Tl- the contact owns a 2004 ford escape. the contact stated that at engine start up,air bag warning light illuminated. on a seperate occassion, the accelerator pedal detached from the vehicle while attempting a turn. the vehicle was taken to the dealer and a private mechanic to diagnose both failures. the dealer confirmed that a computer chip failed and the private mechanic replaced the throttle cable for the detached accelerator pedal. the manufacturer was contacted. the failure mileage was 52,000 and the current mileage was 78,116. kmj
04/01/200846000
 Airbag light flashes and then stays on. warning code is 46. took vehicle into ford dealership to fix this aproximately 4 years ago. not sure what service was performed, but the issue was never fixed. light went on again a year later and has gone on and off for years. due to time and cost , could not bring vehicle in for repair a second time. was recently told by ford service rep that i would probably pay $400 to fix. may be seatbelt pretensioner. was informed that airbags would not deploy if this was not fixed.this is a known issue and there was a tsb (technical service bulleton)regarding this issue. in my research i found that there are many ford escape owners having the same problem. due to the high cost to repair, and with so many people out of work, many consumers may not have this work done, which is a safety hazard. to date, i am not able to pay for this repair. due to safety issue this poses there should be a recall for this.
03/15/200852000
 Tl- the contact owns a 2004 ford escape. the contact stated at engine start up the air bag warning light illuminated and on a separate occasion the accelerator pedal detached while making a turn. the vehicle was taken to the dealer and a private mechanic to diagnose both failures. the dealer confirmed a computer chip failed and a private mechanic replaced the throttle cable for the detached accelerator pedal. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 52,000 and the current mileage was 78,116. rds
03/15/200852000
 Tl- the contact owns a 2004 ford escape. the contact stated at engine start up the air bag warning light illuminated and on a separate occasion the accelerator pedal detached while making a turn. the vehicle was taken to the dealer and a private mechanic to diagnose both failures. the dealer confirmed a computer chip failed and a private mechanic replaced the throttle cable for the detached accelerator pedal. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 52,000 and the current mileage was 78,116. rds
04/01/200846000
 Airbag light flashes and then stays on. warning code is 46. took vehicle into ford dealership to fix this aproximately 4 years ago. not sure what service was performed, but the issue was never fixed. light went on again a year later and has gone on and off for years. due to time and cost , could not bring vehicle in for repair a second time. was recently told by ford service rep that i would probably pay $400 to fix. may be seatbelt pretensioner. was informed that airbags would not deploy if this was not fixed.this is a known issue and there was a tsb (technical service bulleton)regarding this issue. in my research i found that there are many ford escape owners having the same problem. due to the high cost to repair, and with so many people out of work, many consumers may not have this work done, which is a safety hazard. to date, i am not able to pay for this repair. due to safety issue this poses there should be a recall for this.
03/15/200852000
 Tl- the contact owns a 2004 ford escape. the contact stated at engine start up the air bag warning light illuminated and on a separate occasion the accelerator pedal detached while making a turn. the vehicle was taken to the dealer and a private mechanic to diagnose both failures. the dealer confirmed a computer chip failed and a private mechanic replaced the throttle cable for the detached accelerator pedal. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 52,000 and the current mileage was 78,116. rds
04/01/200846000
 Airbag light flashes and then stays on. warning code is 46. took vehicle into ford dealership to fix this aproximately 4 years ago. not sure what service was performed, but the issue was never fixed. light went on again a year later and has gone on and off for years. due to time and cost , could not bring vehicle in for repair a second time. was recently told by ford service rep that i would probably pay $400 to fix. may be seatbelt pretensioner. was informed that airbags would not deploy if this was not fixed.this is a known issue and there was a tsb (technical service bulleton)regarding this issue. in my research i found that there are many ford escape owners having the same problem. due to the high cost to repair, and with so many people out of work, many consumers may not have this work done, which is a safety hazard. to date, i am not able to pay for this repair. due to safety issue this poses there should be a recall for this.
04/01/200846000
 Airbag light flashes and then stays on. warning code is 46. took vehicle into ford dealership to fix this aproximately 4 years ago. not sure what service was performed, but the issue was never fixed. light went on again a year later and has gone on and off for years. due to time and cost , could not bring vehicle in for repair a second time. was recently told by ford service rep that i would probably pay $400 to fix. may be seatbelt pretensioner. was informed that airbags would not deploy if this was not fixed.this is a known issue and there was a tsb (technical service bulleton)regarding this issue. in my research i found that there are many ford escape owners having the same problem. due to the high cost to repair, and with so many people out of work, many consumers may not have this work done, which is a safety hazard. to date, i am not able to pay for this repair. due to safety issue this poses there should be a recall for this.
03/15/201276900
 The air bag warning light stays on. took it in to see what the problem was. they said we need to replace the pretensioner and connecters. very expensive estimate. i did a little research and someone suggested checking under the seat (driver side) for a loose connection. we have been adjusting the seat back and forth because we have a teenager learning to drive. we did check under the seat to make sure there was not a loose connection. now the air bag light does not stay lit. not sure if by jiggling some wires to make sure there wasn't a loose connection that we may have solved the problem. not sure this vehicle is safe to drive.
03/15/201276900
 The air bag warning light stays on. took it in to see what the problem was. they said we need to replace the pretensioner and connecters. very expensive estimate. i did a little research and someone suggested checking under the seat (driver side) for a loose connection. we have been adjusting the seat back and forth because we have a teenager learning to drive. we did check under the seat to make sure there was not a loose connection. now the air bag light does not stay lit. not sure if by jiggling some wires to make sure there wasn't a loose connection that we may have solved the problem. not sure this vehicle is safe to drive.
03/15/201276900
 The air bag warning light stays on. took it in to see what the problem was. they said we need to replace the pretensioner and connecters. very expensive estimate. i did a little research and someone suggested checking under the seat (driver side) for a loose connection. we have been adjusting the seat back and forth because we have a teenager learning to drive. we did check under the seat to make sure there was not a loose connection. now the air bag light does not stay lit. not sure if by jiggling some wires to make sure there wasn't a loose connection that we may have solved the problem. not sure this vehicle is safe to drive.
03/15/201276900
 The air bag warning light stays on. took it in to see what the problem was. they said we need to replace the pretensioner and connecters. very expensive estimate. i did a little research and someone suggested checking under the seat (driver side) for a loose connection. we have been adjusting the seat back and forth because we have a teenager learning to drive. we did check under the seat to make sure there was not a loose connection. now the air bag light does not stay lit. not sure if by jiggling some wires to make sure there wasn't a loose connection that we may have solved the problem. not sure this vehicle is safe to drive.
12/30/201072000
 2004 ford escape xlt with 72,000 miles. air bag light came on after vehicle was started. turned the vehicle off and air bag light went away. 4 days later air bag light came on again and now it stays on. the light flashes a code of 4-6 three times and then stays lit. i was informed that there is a service bulletin concerning this issue and the fix is to replace the wiring harness going to the seatbelts for a cost of around $400.00, which is not covered by the ford motor company. since the air bag light is on, the air bag will not deploy creating a safety hazard. since this is a safety related item it should be covered by a recall.
12/30/201072000
 2004 ford escape xlt with 72,000 miles. air bag light came on after vehicle was started. turned the vehicle off and air bag light went away. 4 days later air bag light came on again and now it stays on. the light flashes a code of 4-6 three times and then stays lit. i was informed that there is a service bulletin concerning this issue and the fix is to replace the wiring harness going to the seatbelts for a cost of around $400.00, which is not covered by the ford motor company. since the air bag light is on, the air bag will not deploy creating a safety hazard. since this is a safety related item it should be covered by a recall.
12/30/201072000
 2004 ford escape xlt with 72,000 miles. air bag light came on after vehicle was started. turned the vehicle off and air bag light went away. 4 days later air bag light came on again and now it stays on. the light flashes a code of 4-6 three times and then stays lit. i was informed that there is a service bulletin concerning this issue and the fix is to replace the wiring harness going to the seatbelts for a cost of around $400.00, which is not covered by the ford motor company. since the air bag light is on, the air bag will not deploy creating a safety hazard. since this is a safety related item it should be covered by a recall.
12/30/201072000
 2004 ford escape xlt with 72,000 miles. air bag light came on after vehicle was started. turned the vehicle off and air bag light went away. 4 days later air bag light came on again and now it stays on. the light flashes a code of 4-6 three times and then stays lit. i was informed that there is a service bulletin concerning this issue and the fix is to replace the wiring harness going to the seatbelts for a cost of around $400.00, which is not covered by the ford motor company. since the air bag light is on, the air bag will not deploy creating a safety hazard. since this is a safety related item it should be covered by a recall.
12/30/201072000
 2004 ford escape xlt with 72,000 miles. air bag light came on after vehicle was started. turned the vehicle off and air bag light went away. 4 days later air bag light came on again and now it stays on. the light flashes a code of 4-6 three times and then stays lit. i was informed that there is a service bulletin concerning this issue and the fix is to replace the wiring harness going to the seatbelts for a cost of around $400.00, which is not covered by the ford motor company. since the air bag light is on, the air bag will not deploy creating a safety hazard. since this is a safety related item it should be covered by a recall.
12/08/201042800
 After driving about 10 miles my airbag warning light came on. on the way back, it again came on after about 10 miles - it flashed a few times and then stayed on. the ford dealer tested the car and said the warning light was caused by both front pretensioner connectors costing $397.99. i looked up pretensioner on the internet and saw many complaints specific to 2004 ford escapes. there were also solutions such as disconnecting the light, ignoring the light, and rigging the wires under the seat. my concern is that this is a wide spread defect that may lead to lack of safety and highway death. it is an expensive repair that consumers may ignore.
12/08/201042800
 After driving about 10 miles my airbag warning light came on. on the way back, it again came on after about 10 miles - it flashed a few times and then stayed on. the ford dealer tested the car and said the warning light was caused by both front pretensioner connectors costing $397.99. i looked up pretensioner on the internet and saw many complaints specific to 2004 ford escapes. there were also solutions such as disconnecting the light, ignoring the light, and rigging the wires under the seat. my concern is that this is a wide spread defect that may lead to lack of safety and highway death. it is an expensive repair that consumers may ignore.
12/08/201042800
 After driving about 10 miles my airbag warning light came on. on the way back, it again came on after about 10 miles - it flashed a few times and then stayed on. the ford dealer tested the car and said the warning light was caused by both front pretensioner connectors costing $397.99. i looked up pretensioner on the internet and saw many complaints specific to 2004 ford escapes. there were also solutions such as disconnecting the light, ignoring the light, and rigging the wires under the seat. my concern is that this is a wide spread defect that may lead to lack of safety and highway death. it is an expensive repair that consumers may ignore.
12/01/2008900001
 Tl*the contact owns a 2004 ford escape. the contact noticed that the air bag warning indicator would constantly illuminate on the instrument panel. the auto shop replaced the seat belt pre-tensioner connectors at the cost of $480.48. there had been no other failures since the repair. the failure mileage was 90,000 and current mileage was 91,731. updated 02/24/09. *lj updated 02/26/09. *jb
07/21/2008955001
 Starting approximately one week ago, the airbag light is on constantly in my 2004 ford escape, indicating that the airbag will not deploy in case of an accident when it is needed. i called ramsey ford, where i bought the car, described the problem and made an appointment with them. they could not fit it into their schedule until yesterday. they performed a diagnostic test that indicated that both seat belt connectors should be replaced at a cost of $332.27. they did not have the parts in stock, but told me that the airbag would not work during a crash. i paid $42.50 for the diagnostic. being forced to wait until parts arrived, but worried that the airbag would not work if needed, i researched and found out that this is a very common problem with the ford escape and many people are driving on the roads with no airbag protection. if this safety hazard is so prevalent in these vehicles, there should be a recall by ford to fix this problem. *tr
07/08/2008895001
 Air bag warning light lit. ford dealer had a service bulletin to change wiring harness for $415 wiring for safety equipment should not fail in 4 years. *tr
05/23/200711490209/16/2003
 On 5/21/2007 while on my way to work the airbag warning light on the intrument cluster began to flash. after a few sequences of flashing the light came on steady. when i arrived at work i called and arranged a time to take the vehicle to a dealership to be repaired. on 5/23/2007 i received a call from the dealershi,p and they informed me it was a bad airbag wiring harness that needed to be replaced, and the cost of parts and labor would be approximately $390.00. also, this was the second time i have had a problem with the airbag warning light on this vehicle. the first time approximately 1 year ago, i can get details when i get the vehicle back. i got the same indications , and a dealer made the repair and the explanation was a shorted out twire in the passenger seat sensor. that repair cost was approximately $300.00. i as wondering if this was a common problem, and if this was a safety related failure am i responsibe to pay for the repair.*ak
03/27/200764766508/13/2004
 For the 5th time while driving under normal conditions, the airbag light flashed and remained on constantly. took vehicle back to same dealer that has worked on vehicle repeatedly for same airbag problem. per dealer, perform self test on rcm module koeo b1994. pinpoint test found and replaced both side air bag connector on harness side. cleared code and retest ok after repair. *jb
06/29/200674000105/22/2004
 The airbag light on the dash board flashes as it's supposed to and then remains illuminated. after having the car into the shop they informed me that it's a problem with the circuit and would cost an additional $100 just to move forward and may cost more. after researching the issue it appears that several people have this problem with their escapes and it fails after being fixed repeatedly. *jb
01/23/200637705308/13/2004
 (1) normal driving to work & school. (2) while driving on freeway to work approx 70 mph, airbag warning light came on for 3rd time. (3) returned vehicle back to dealer with following results: perform self test on rcm module koeo b1881. pinpoint test found high resistance on passenger side pretensioner. remove both from seat & replaced pretensioner connectors per tsb 05-17-11. cleared code & retest ok after repair. *jb
12/06/200537640208/13/2004
 (1) i drive approximately 60 miles per day. vehicle is used primarily for driving to work and transporting children to school & activities. (2) on 12/6/05, i returned vehicle to dealership for 2nd time due to air bag warning light illuminating. (3) per dealer description: performed self test on rcm module koeo b1998. pinpoint test found high resistance in side air bag harness. replaced connector under passenger seat per tsb 04-26-12. cleared code & retest okay. *ak
10/01/200408/28/2003
 2004 escape will not start. vehicle was purchased in september of 2003. it has been to the dealer 6 times for it not starting and they say that they cannot find anything wrong with it and to let the problem get a little worse and maybe they can find out what is wrong. this has happened in warm weather and cold weather. i contacted ford's consumer telephone number and was told that the dealer cannot find any codes so they can't fix it. just because a computer can't tell the mechanic how to do their job does not mean that there is nothing wrong with my car. ford offered to reimburse me a car rental so ii could leave my car at the dealer again for an extended period of time so they can try and figure out what is wrong. i do not have extra money laying around for a rental so they can have my car again for service and then have to wait for a reimbursement. this vehicle starts when it wants to and hesitates. this is a constant issue and i believe i have a defective vehicle. *nm
09/28/20048381308/13/2004
 I purchased used 2004 ford escape with 5650 miles in 8/04. in sept04, front passenger door unlatched while i was driving in parking lot. my 13-yr-old son was in the passenger seat. after i stopped the vehicle, he attempted to open the door using the door handle, and the door would not open. he then tried unlocking the door using the pwr door control to no avail. i then used the driver side pwr door control to lock/unlock the door, and door still would not open. suddenly the door look control on passenger side began locking/unlocking by itself. in order to open the door, i had to get out of the car and open the passenger door from the outside. i took car into dealership, and they did not find a problem. five days later on 10/5/04, the airbag light came on. returned vehicle to the same dealership. dealership advised blinking code 37. they ran self test on rcm module. fault code is b1998 (passenger side air bag high resistance). code was cleared & self test re-ran. they also flexed wires at connectors & fault did not return. on 11/24/04, i returned vehicle to dealership again because airbag light came on again. the found same fault code. dealer found oasis message 18280. ford is working on a fix that is supposed to be available 4th quarter 2004. dealer cleaned terminals per ford instructions & re-tested. i asked service advisor if my airbags will work, and he advised he didn't know. i feel this is a safety hazard.*ak
AIR BAGS - FRONTAL
08/09/200866000
 Tl*the contact owns a 2004 ford escape. while driving at an unknown speed, the front air bag warning light illuminated and blinked three times. the contact took the vehicle to the dealer and they stated that there was a shortage in the seat belt sensor. in the event of a crash, the air bags would not deploy. the contact would be responsible for the repair costs. as of august 12, 2008, the vehicle has not been repaired and remains at the dealer. the failure and current mileages were 66,000.
03/01/200787000101/04/2007
 Tl*the contact owns a 2004 ford escape. the contact believed that he may have passed out while driving. he did not remember crossing the intersection and crashing into a four foot pipe filled with concrete, and then flipping the vehicle. the air bags failed to deploy, and the contact sustained a ruptured left lung. the vehicle was destroyed. the current and failure mileages were 87,000. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
04/11/200771000101/04/2004
 Airbag light on the 2004 ford escape flashes or stays on. my suv has 71,000 miles. *ak
AIR BAGS - SIDE/WINDOW
06/25/20071
 Service bulletin 042612 nhtsa item number 10014302 air bag light came on took to dealer and they charged us $50.00 to fix..was it a safety problem in that we did not know if airbag would function properly? should they have charged us a fee? *tr