Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0693 | 01/01/2006 | 10020067 | Pcm failure - electrical accessories intermittent - inoperative. *tt | 07/18/2006 | |
| 04244 | 10/07/2005 | 051711 | 10018063 | Restraint system - safety belt buckle and pretensioner diagnostic trouble code (dtc) b1877 and/or b1881. *tt | 12/14/2005 |
| 04174 | 09/06/2004 | 10013116 | Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. various models including 2004 f-series. *tt | 04/08/2005 | |
| 0471 | 12/31/2004 | 04262 | 10008201 | Warning indicators-parking aid-reverse sensing system (rss) and forward sensing system (fss)-false activation of warning tone-service tips. *mj update. *tt | 07/23/2004 |
| 032011 | 10/04/2004 | 04191 | 10004894 | Airbag lamp illuminated and diagnostic trouble codes (dtcs) b1877 (driver pretensioner circuit open) or b1881 (passenger pretensioner circuit open). *tt this bulletin supersedes tsb 03-20-11 dated 2003. *tt | 01/14/2004 |
| 03181 | 09/15/2003 | 10004027 | Remote keyless entry (rke) - service tips. *tt | 11/14/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/10/2013 | 82000 | 1 | |
| Car's engine vibrated violently and completely stalled going 45 mph down a highway, accident avoided as car behind me slammed on the brakes. car would not start, check engine light on. towed vehicle to ford dealership who fond two engine coils defective and all spark plugs replaced. this vehicle has repeated issues with defective coils and dangerous to travel on a highway when engine abruptly stops. this is poor engineering on ford's part and demand the us government force a recall! *tr | |||
| 02/10/2013 | 82000 | ||
| Car's engine vibrated violently and completely stalled going 45 mph down a highway, accident avoided as car behind me slammed on the brakes. car would not start, check engine light on. towed vehicle to ford dealership who fond two engine coils defective and all spark plugs replaced. this vehicle has repeated issues with defective coils and dangerous to travel on a highway when engine abruptly stops. this is poor engineering on ford's part and demand the us government force a recall! | |||
| 07/26/2012 | 111000 | ||
| Tl- the contact owns a 2004 ford escape. the contact was driving 65 mph when the vehicle began jerking and jumping abnormally. the vehicle was taken to the dealer for diagnosis. the dealer advised that they needed to replace all of the spark plugs. the vehicle was repaired but the failure continued. the manufacturer was not contacted. the failure mileage was 111,000 and the current mileage was 111,500. kmj | |||
| 07/26/2012 | 111000 | ||
| Tl- the contact owns a 2004 ford escape. the contact stated while driving 65 mph he notice that his vehicle would start jumping. the vehicle was taken to the dealer for diagnosis. the dealer stated that they needed to replace all the spark plugs. the vehicle was repaired but the failure continued. the manufacturer was not contacted. the failure mileage was 111,000 and the current mileage was 111,500.jp | |||
| 10/24/2011 | 159000 | ||
| Tl- the contact owns a 2004 ford escape. while driving 65, the contact stated the vehicle lost electrical power, causing the radio, speedometer and rpm gauge to decrease to zero for approximately two seconds and then the vehicle began to perform normally. neither the dealer nor the manufacturer were notified of the failure. the vehicle was not repaired. the failure mileage was 159,000 and the current mileage was 160,600. the vin unavailable. rvk | |||
| 10/24/2011 | 159000 | ||
| Tl- the contact owns a 2004 ford escape. while driving 65, the contact stated that the vehicle lost electrical power, causing the radio, speedometer and rpm gauges to go down to zero for approximately two seconds and then the vehicle began to perform normally. neither the dealer nor the manufacturer were notified of the failure. the vehicle was not repaired. the failure mileage was 159,000 and the current mileage was 160,600. the vin unavailable. nw | |||
| 12/08/2010 | 42800 | ||
| After driving about 10 miles my airbag warning light came on. on the way back, it again came on after about 10 miles - it flashed a few times and then stayed on. the ford dealer tested the car and said the warning light was caused by both front pretensioner connectors costing $397.99. i looked up pretensioner on the internet and saw many complaints specific to 2004 ford escapes. there were also solutions such as disconnecting the light, ignoring the light, and rigging the wires under the seat. my concern is that this is a wide spread defect that may lead to lack of safety and highway death. it is an expensive repair that consumers may ignore. | |||
| 08/22/2009 | 83000 | 1 | |
| My 2004 ford escape i bought used from a dealer after less then 4 months an ignition coil popped i took it in for repair changed coil and spark plugs got it back and less then 2 days later another ignition coil popped. *tr | |||
| 03/07/2009 | 111925 | 1 | |
| I have had to replace my alternator in my vehicle three times now since 2006. i would like to know why. the dealer i bought it from can't find anything and is not willing to help since the last time it was repaired was over two years ago. when it was in for repairs they stated the ford dealer it was taken too could not find anything wrong with it. i even filed a complaint with the attorney general's office but they got a letter of such in accurate info from the dealer the claim was dropped. i know two other people with the same year ford i have with the same issue. i would like your company to buy my car and get me into a new one or at the very least repair this issue and any issues that may be found if and when this is looked into. i feel i should not need to be making payments on a car that breaks down every two years. sometime more. please help. my car is a 2004 ford escape xlt 4wd. mileage: 111925vehicle location: inpossessionif contacted dealer: yesdealer name: diehl motor. *tr | |||
| 07/27/2007 | 39000 | 30 | 07/22/2007 |
| Tl*the contact owns a 2004 ford escape. while driving 10 mph, the vehicle surges forward unexpectedly. the contact stated that the cruise control is leaking fluid into the electrical system. the dealer stated that the vehicle is not under recall and informed the contact that he would have to pay for the repairs. the current and failure mileages were 39,000. | |||
| 12/09/2006 | 3 | 01/09/2004 | |
| Tl* - the contact stated that his ford escapes just stalls while driving, there are no warnings signs. the vehicle will just stop in the middle of the road. this happens at any speed. the vehicle will start back up right away. this started happening during the week second week of november 2006. the vehicle was taken to the dealership for repairs on 12/9/06 and the dealer could not find anything wrong with. the next day the vehicle stalled again. the consumer took the vehicle back in and the dealer changed the air control valve, and the crank shaft timing sensor. the dealer also told contact that they had contaminated fuel and replaced the fuel pump and filter. the stalling occurs two or three times a day. the vehicle is currently at the dealer again for repairs for the same issue. the contact has the repair order, no injuries have occurred due to this failure. | |||
| 01/01/1901 | 1 | ||
| Consumer 2004 ford escape stalled at slow speeds, especially when turning the steering wheel. *ts the consumer was awarded a repurchase of her 2004 ford escape after arbitration due to the stalling problem. *nm | |||
| 03/05/2005 | 9000 | 1 | 07/03/2004 |
| Complaint received via e-mail.my wife and i purchased a 2004 escape last year, and we have just lost the vehicle to a fire. unfortunately, my entire 5,000 sq. ft. barn is totally destroyed as well, and i nearly lost my home. she parks her escape in an opening in our detached barn to keep it out of the weather. on the morning of 3/5/05 (4:45 am), i woke to a glow in the window, finding that my barn was totally engulfed in flames. when i first discovered the fire, the flames were contained to the area of the barn where her escape was parked. the fire spread quickly, and we lost the structure and the escape. local fire investigators are looking at the escape as the cause of fire. they believe the wiring may have ignited while sitting idle (not running). i found many instances on the internet where some ford models have caught fire while sitting idle, but i haven't found any reference to the escape. can you advise if you have history of such fires with the escape? i appreciate any information you can provide. my insurance company will begin an investigation tomorrow, and i am trying to collect as much information on spontaneous fires on ford products, especially the escape.*jb *nm | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 10/20/2007 | 15000 | 12 | 12/10/2003 |
| 2004 escape refused to operate starter after being operated with load at slow speeds, found new battery was dead and new alternator was installed while under warranty 6m miles ago last year. same problem has continued before and after battery and alternator repl. private auto service shop tested... system charging subnormal below 900 rpm. will not keep battery charged especially while a/c on, driving in city traffic in phoenix,. az. dealer refuses to look at it or test it now, even though they attempted to repair problem under warranty and problem continued to exist. suv has 31,301 miles on it as of 10/20/07. they have stalled every time i took it back and just keep saying it cannot be. *tr | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 10/20/2007 | 15000 | 12 | 12/10/2003 |
| 2004 escape refused to operate starter after being operated with load at slow speeds, found new battery was dead and new alternator was installed while under warranty 6m miles ago last year. same problem has continued before and after battery and alternator repl. private auto service shop tested... system charging subnormal below 900 rpm. will not keep battery charged especially while a/c on, driving in city traffic in phoenix,. az. dealer refuses to look at it or test it now, even though they attempted to repair problem under warranty and problem continued to exist. suv has 31,301 miles on it as of 10/20/07. they have stalled every time i took it back and just keep saying it cannot be. *tr | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 06/29/2006 | 74000 | 1 | 05/22/2004 |
| The airbag light on the dash board flashes as it's supposed to and then remains illuminated. after having the car into the shop they informed me that it's a problem with the circuit and would cost an additional $100 just to move forward and may cost more. after researching the issue it appears that several people have this problem with their escapes and it fails after being fixed repeatedly. *jb | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 12/08/2003 | 42 | 2 | 12/08/2003 |
| I purchased a 2004 ford escape xlt on 12/8/03. on the way home from the dealership, the vehicle pulled strongly to the left, and an appointment was made to have the vehicle serviced. on 12/17/03, the left rear power window had an electrical short and would not close. it went into service and the electrical short was repaired. on 12/19/03 we brought the vehicle in to service for the pulling to the left. they tried an alignment on the vehicle, and it still pulled to the left. the service people told my wife to drive it for 400-600 miles to see if it corrects itself. on 12/22/03 i brought the vehicle back to the ford service department to have them correct the problem; as i did not feel that continuing to drive it was a proper solution. the service tried the alignment again, tried to rotate the tires, changing the tires, but nothing corrected the vehicle from pulling to the left. they contacted ford who advised that the trouble may be the steering rack. on 12/26/2003 i brought the vehicle back to the service dept, and they put on a new steering rack, but the vehicle still pulled to the left. the informed that they have no idea why the new 2004 with now 600 miles on it still pulls to the left. the informed that they will have a ford engineer come out to see the vehicle to see if they can figure out what the issue is. i have spoken to the ford salesman that sold me the vehicle and the sales manager on my concerns on buying a new vehicle with these issues right from the start. they informed that there is nothing they can do until the ford engineer comes to check the vehicle out. our concern now is that the vehicle pulls to the left for unknown reason that the ford service experts cannot figure out, these problems are occuring when the vehicle had only 42 miles on it. | |||