Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 12V353000 | FORD MOTOR COMPANY | V (Vehicle) | 423634 | 08/03/2012 | ODI | FORD MOTOR COMPANY | 07/26/2012 | 07/26/2012 | ||||||||
| Defect Summary | Ford motor company is recalling certain model year 2001 through 2004 escape vehicles equipped with 3.0l v6 engines and speed control manufactured from october 22, 1999, through january 23, 2004. inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. this risk exists regardless of whether or not speed control (cruise control) is used. | |||||||||||||||
| Consequence Summary | A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death. | |||||||||||||||
| Corrective Summary | Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. the safety recall began august 3, 2012. remedy parts are expected to be available in mid-august 2012. until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. owners may contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Ford's recall campaign number is 12s37.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 041601 | 11/14/2005 | 05228 | 10018745 | Wds cop kit diagnostic tip - coil on plug (cop) ignition systems - engine misfire or rough running. *tt | 01/12/2006 |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 06116 | 01/01/2006 | 10020173 | Possible engine damage - install special service tools prior to removing crankshaft pulley bolt - service tip. *tt | 08/03/2006 | |
| 04208 | 01/01/2006 | 0635 | 10019382 | Camshaft tick noise - 3.0l 4v engine only. *tt | 03/13/2006 |
| 031404 | 08/23/2004 | 04161 | 10011162 | Engine misfire or running - coil on plug (cop) ignition systems - wds cop kit diagnostic tips. to include various 2005 models. * ar this article 04161 supersedes tsb 03-14-04. | 01/06/2005 |
| 03144 | 07/21/2003 | 10003744 | Engine misfire or rough running condition with coil on plug (cop) ignition systems may be more accurately diagnosed using the optional worldwide diagnostic system (wds) coil on plug (cop) kit. 2003 super duty f series included. *tt | 10/29/2003 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| 19016 | 01/01/2006 | 10019076 | Replace timing belt idler pulley during 2.0l zetec engine cylinder head replacement - service tip. *tt | 02/10/2006 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| 03L17 | 12/01/2003 | 10008284 | Demonstration/delivery hold - special field action 03l17. revised smog emissions information. *tt | 07/26/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 02/10/2013 | 82000 | 1 | |
| Car's engine vibrated violently and completely stalled going 45 mph down a highway, accident avoided as car behind me slammed on the brakes. car would not start, check engine light on. towed vehicle to ford dealership who fond two engine coils defective and all spark plugs replaced. this vehicle has repeated issues with defective coils and dangerous to travel on a highway when engine abruptly stops. this is poor engineering on ford's part and demand the us government force a recall! *tr | |||
| 02/10/2013 | 82000 | ||
| Car's engine vibrated violently and completely stalled going 45 mph down a highway, accident avoided as car behind me slammed on the brakes. car would not start, check engine light on. towed vehicle to ford dealership who fond two engine coils defective and all spark plugs replaced. this vehicle has repeated issues with defective coils and dangerous to travel on a highway when engine abruptly stops. this is poor engineering on ford's part and demand the us government force a recall! | |||
| 12/27/2012 | 215198 | ||
| Tl-the contact owns a 2004 ford escape. the contact was driving approximately 40 mph downhill and the contact depressed the brake pedal repeatedly however, the vehicle failed to decelerate until the gear lever was shifted into neutral. the failure occurred only after the vehicle was serviced under nhtsa campaign id number 12v353000 (engine and engine cooling). the manufacturer was not notified of the problem. the vehicle was not repaired. the approximate failure mileage was 215,198. kmj | |||
| 06/29/2012 | 87000 | 1 | |
| I made a left turn from eastbound stewart road onto the inside lane of northbound m125 (n. monroe street), monroe, mi at approximately 09:00. when approaching frenchtown mall area on the left, cars ahead were stopped for others making left turns into the mall. i took my right foot off of the gas pedal to coast so as not to have to brake. suddenly my car accelerated (sped up); my right foot was still off of the gas pedal and on the floor. i hit the brake hard with my right foot and the vehicle did stop. (i never use my left foot to brake. i always use the right foot to drive and to brake.) i thought of all of the incidents of sudden acceleration; now knew how it felt. researched, found info as to recall issued . we never received recall notice. put vin # in ford site. our vehicle, 2004 escape 3.0l v6 not recalled. the cruise control quit working may, 2011. we had the escape in for regular service recently and we told the service advisor, who is also the assistant service manager at the dealer, that the cruise control no longer worked. he said it could be checked but it would be expensive to fix. we chose not to incur additional expense given the age of the vehicle. this vehicle has consistently had all service, oil changes, repairs done at the ford dealer. we did not know about the recall, nor of the technical service bulletin issued to all dealers by ford. interesting note: we own and drive a 1989 ford f150 and the cruise control works fine! *tr | |||
| 06/29/2012 | 87000 | ||
| I made a left turn from eastbound stewart road onto the inside lane of northbound m125 (n. monroe street), monroe, mi at approximately 09:00. when approaching frenchtown mall area on the left, cars ahead were stopped for others making left turns into the mall. i took my right foot off of the gas pedal to coast so as not to have to brake. suddenly my car accelerated (sped up); my right foot was still off of the gas pedal and on the floor. i hit the brake hard with my right foot and the vehicle did stop. (i never use my left foot to brake. i always use the right foot to drive and to brake.) i thought of all of the incidents of sudden acceleration; now knew how it felt. researched, found info as to recall issued . we never received recall notice. put vin # in ford site. our vehicle, 2004 escape 3.0l v6 not recalled. the cruise control quit working may, 2011. we had the escape in for regular service recently and we told the service advisor, who is also the assistant service manager at the dealer, that the cruise control no longer worked. he said it could be checked but it would be expensive to fix. we chose not to incur additional expense given the age of the vehicle. this vehicle has consistently had all service, oil changes, repairs done at the ford dealer. we did not know about the recall, nor of the technical service bulletin issued to all dealers by ford. interesting note: we own and drive a 1989 ford f150 and the cruise control works fine! | |||
| 05/03/2012 | 157100 | 1 | |
| As i was accelerating to pass a slow moving vehicle, i pressed on the gas petal and after i was back in my proper lane, my vehicle kept speeding and not backing off on the gas. i then put the car in neural and the engine continued to keep racing. i tried to stomp lightly on the gas petal to see if it would come back up but it didn't. i then shut off the engine and called the tow truck company. *tr | |||
| 05/15/2012 | 76000 | 1 | |
| I would like to add my complaint to the acceleration problems of the 2001-2004 ford escapes which my 2004 has also experienced. there have been a few situations over the last 2-3 years where my cars engine would suddenly start racing while parked at idle. when the issue first began i was able to tap the gas pedal with my foot and the car would return to a standard idle. the more recent instances now require turning the vehicle off and it would idle normal again after being restarted. i believe this problem is connected to a current investigation and the letter dated 7/10/12 written to ford from the center for auto safety. this may also be connected to a prior recall 04v-574 that i was recently made aware of. please keep me advised of your efforts or anything i can do to help. thank you *tr | |||
| 05/03/2012 | 157100 | 1 | |
| As i was accelerating to pass a slow moving vehicle, i pressed on the gas petal and after i was back in my proper lane, my vehicle kept speeding and not backing off on the gas. i then put the car in neural and the engine continued to keep racing. i tried to stomp lightly on the gas petal to see if it would come back up but it didn't. i then shut off the engine and called the tow truck company. *tr | |||
| 05/15/2012 | 76000 | 1 | |
| I would like to add my complaint to the acceleration problems of the 2001-2004 ford escapes which my 2004 has also experienced. there have been a few situations over the last 2-3 years where my cars engine would suddenly start racing while parked at idle. when the issue first began i was able to tap the gas pedal with my foot and the car would return to a standard idle. the more recent instances now require turning the vehicle off and it would idle normal again after being restarted. i believe this problem is connected to a current investigation and the letter dated 7/10/12 written to ford from the center for auto safety. this may also be connected to a prior recall 04v-574 that i was recently made aware of. please keep me advised of your efforts or anything i can do to help. thank you *tr | |||
| 05/03/2012 | 157100 | 1 | |
| As i was accelerating to pass a slow moving vehicle, i pressed on the gas petal and after i was back in my proper lane, my vehicle kept speeding and not backing off on the gas. i then put the car in neural and the engine continued to keep racing. i tried to stomp lightly on the gas petal to see if it would come back up but it didn't. i then shut off the engine and called the tow truck company. *tr | |||
| 05/15/2012 | 76000 | 1 | |
| I would like to add my complaint to the acceleration problems of the 2001-2004 ford escapes which my 2004 has also experienced. there have been a few situations over the last 2-3 years where my cars engine would suddenly start racing while parked at idle. when the issue first began i was able to tap the gas pedal with my foot and the car would return to a standard idle. the more recent instances now require turning the vehicle off and it would idle normal again after being restarted. i believe this problem is connected to a current investigation and the letter dated 7/10/12 written to ford from the center for auto safety. this may also be connected to a prior recall 04v-574 that i was recently made aware of. please keep me advised of your efforts or anything i can do to help. thank you *tr | |||
| 05/03/2012 | 157100 | ||
| As i was accelerating to pass a slow moving vehicle, i pressed on the gas petal and after i was back in my proper lane, my vehicle kept speeding and not backing off on the gas. i then put the car in neural and the engine continued to keep racing. i tried to stomp lightly on the gas petal to see if it would come back up but it didn't. i then shut off the engine and called the tow truck company. | |||
| 05/15/2012 | 76000 | ||
| I would like to add my complaint to the acceleration problems of the 2001-2004 ford escapes which my 2004 has also experienced. there have been a few situtations over the last 2-3 years where my cars engine would suddenly start racing while parked at idle. when the issue first began i was able to tap the gas pedal with my foot and the car would return to a standard idle. the more recent instances now require turning the vehicle off and it would idle normal again after being restarted. i believe this problem is connected to a current investigation and the letter dated 7/10/12 written to ford from the center for auto safety. this may also be connected to a prior recall 04v-574 that i was recently made aware of. please keep me advised of your efforts or anything i can do to help. thank you | |||
| 05/03/2012 | 157100 | ||
| As i was accelerating to pass a slow moving vehicle, i pressed on the gas petal and after i was back in my proper lane, my vehicle kept speeding and not backing off on the gas. i then put the car in neural and the engine continued to keep racing. i tried to stomp lightly on the gas petal to see if it would come back up but it didn't. i then shut off the engine and called the tow truck company. | |||
| 05/15/2012 | 76000 | ||
| I would like to add my complaint to the acceleration problems of the 2001-2004 ford escapes which my 2004 has also experienced. there have been a few situtations over the last 2-3 years where my cars engine would suddenly start racing while parked at idle. when the issue first began i was able to tap the gas pedal with my foot and the car would return to a standard idle. the more recent instances now require turning the vehicle off and it would idle normal again after being restarted. i believe this problem is connected to a current investigation and the letter dated 7/10/12 written to ford from the center for auto safety. this may also be connected to a prior recall 04v-574 that i was recently made aware of. please keep me advised of your efforts or anything i can do to help. thank you | |||
| 03/06/2012 | 120000 | ||
| At first, my escape only started hesitating on rainy days when i got to about 45-55 mph. at first i thought i had bad gas so i stopped at auto zone to get dry gas for it. this seem to work like a charm and i thought the problem was fixed. then it happened again; spudering, not accelerating, car shaking, and engine light began to flash once i reached 45mph. this had been an issue for a few months on and off, then one sunny day its began hesitating and misfiring very badly now not only in 5th gear but at idle and 1st gear. it misfired and hesitated every time i drove it for a week before the mechanic could get it into the shop. i did a lot of research on the two codes that the engine was pulling p0305 and p0316 pending. i found out that there were a lot of people who had the same problem as me when their escapes reach 90,000 miles or higher, some even worse. people are saying that the issues being caused are a result of ford putting in the wrong spark plugs which is causing the computer chip to burn out leading to misfires in the coil packs. my mechanic just informed me that it will cost $400 to fix two of the coils and there is only a 50/50 chance that it will fix the problem (for now). he said it will probably happen again but there is no telling how long that might be, it might be right away, a week from now, or a year. will all these people having the same issue with no way to tell if it is actually going to fix the problem there should be a recall or at least a warning to owners saying what may happen once the car gets over 100,000 miles | |||
| ENGINE AND ENGINE COOLING | |||
| 03/01/2012 | 58000 | 3 | |
| All three of the catalytic converters failed to operate in the car. we were initially told that the converters were under warranty both for mileage and time (8 year/80,000 mile warranty). dealership requested car be bought, which we did. after the car arrived, we were told that the car was manufactured in january 2004 and that the warranty expired in january 2012. additionally, they want to charge us over $3,000 for the repairs. i also advised them that we purchased an extended warranty in november 2007 when the car was purchased from carmax. we were advised that the extended warranty would not cover either. my car remains at the dealership because we can not afford to repair it, however, we are still making the car payments on it. i contacted ford motors, filed a report and was later advised that they could not do anything for me. *tr | |||
| 01/20/2008 | 37400 | 1 | |
| Ford escape 2004 idling problems with only 39,000 miles engine starts to misfire while running on the highway at 40 miles an hour. while idling it also misfire keeping the engine unstable. have taking it to the mechanics for electronic diagnosis and some tell me it is the engine gasket that has to be replaced. help *tr | |||
| 02/18/2007 | 56910 | 4 | |
| Engine would remain at full throttle after highway driving and would not return to idle. found that there were ping pong size yellowish ice chunks stuck in throttle body keeping it held open. also found that throttle body was severely iced. removed throttle body and removed ice and cleaned throttle body. concern has happened 4 times within 9 days. *jb | |||
| 11/01/2004 | 3000 | 7 | |
| The engine stalled at 55 mph, causing consumer to lose control of the vehicle. the vehicle was taken to the dealer for checkup four times, but the cause was undetermined. *ak the consumer experienced 3 additional failures. the consumer was told to press a button whenever the failure occurred. the dealer installed a special computer. *sc *jb | |||
| 08/15/2004 | 7000 | 8 | 08/15/2004 |
| Consumer complained about intermittent stalling at low speed that when the accelerator pedal was applied from a stop position or coming to a stop. vehicle had been to the dealer on eight occasions, and dealer unable to resolved / duplicate the problem. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 10/20/2003 | 1 | 10/20/2003 | |
| Ongoing musty mildew odor from vents and a/c unit. have brought it for service 3 times, nothing has been done to correct problem. after driving in the car for a long period of time, i feel ill and have slight difficulty breathing. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 10/12/2007 | 1 | ||
| Ford 2004 escape - slowly making ascent up a driveway - suddenly accelerator pedal sticks, engine racing, car begins rapid acceleration - driver able to slam on brakes with extreme pressure to stop car - engine continues to race - driver able to put car in park with engine still racing - turns off car. he then turns car back on, only to have engine still racing - immediately turns off again. dealership called to come pick up car. *tr | |||
| 09/21/2004 | 1 | 05/28/2004 | |
| Vehicle occasionally difficult to start after sitting all day (i.e. 8 hour work day). it will crank, but will not catch. has happened on several occasions. has taken up to 4 times to start. dealer could not find anything wrong and suggested checking tsbs. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 06/02/2006 | 66852 | 1 | |
| 2004 ford escape, consumer would like reimbursement for the catalytic converter. *kb front and rear catalytic converters plugged. the dealer replaced both. the egr valve had a hole in it. *nm | |||