Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, OTHER | |||||
| 18217 | 10/01/2004 | 10010731 | Multiple vehicles - fuel level indication concerns - service tip. various models including 2005 super duty f-series, excursion, expedition, explorer, mountaineer and aviator. *tt | 12/07/2004 | |
| 17316 | 11/01/2003 | 10008166 | Fuel signal to instrument cluster service tip. *tt | 07/22/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 02/21/2012 | 34000 | ||
| Tl* the contact owns a 2004 ford escape. the contact stated that the vehicle failed to start however, all of the electrical components were working normally. the vehicle was taken to the dealer where the contact had the fuel pump replaced. five years prior to the most recent failure, the same failure occurred and the vehicle was taken to the dealer were the fuel pump was replaced for the first time. the vehicle was not recently repaired for the similar failure. the current mileage was 34,000 and the failure mileage was 14,000. | |||
| 02/21/2012 | 34000 | ||
| Tl- the contact owns a 2004 ford escape. the contact stated that the vehicle failed to start however, all of the electrical components were working normally. the vehicle was taken to the dealer where the contact had the fuel pump replaced. five years prior to the most recent failure, the same failure occurred and the vehicle was taken to the dealer were the fuel pump was replaced for the first time. the vehicle was not recently repaired for the similar failure. the current mileage was 34,000 and the failure mileage was 14,000. kmj | |||
| 02/21/2012 | 34000 | ||
| Tl- the contact owns a 2004 ford escape. while attempting to start the vehicle the contact noticed that the vehicle would not start however all electrical components were working normally. the vehicle was taken to the dealership where the contact had the fuel pump replaced. five years prior the same failure had occurred and the vehicle was taken to the dealership were the fuel pump was replaced for the first time. the current mileage is 34000 and the failure mileage was 14000. bml | |||
| 06/08/2009 | 82000 | 1 | |
| While body work was being conduced at a dealer for a scraped fender, dealer employee started vehicle after paint operations. the intake manifold instantly and violently exploded into several pieces. the vehicle has approximately 80,000 mile, was driven into the dealer for the body work, and has had no similar problems. the dealer reports that the vehicle still starts and will hold an rough idle. the timing belt is intact. this vehicle uses direct fuel injection and a dry intake system. the dealer stated that all procedures including painting process were properly followed leading up to the explosion. cause is unknown. the vehicle is still at the body shop finishing body work. no resolution has been reached concerning the mechanical failure. *tr | |||
| 11/01/2004 | 4 | ||
| In november of '03 i bought the escape. no problems all winter. last winter of '04-'05 i was having problems where the truck would not start up right away. the dealership told me it was the winter gas and they could not duplicate the problem. after bringing it back to the dealer several times, they finally got it to duplicate. they replaced the oxygen cellinode. unfortunetly the problem just came back | |||
| 10/08/2004 | 5 | 10/08/2004 | |
| On five (5) occasions of filling up my 2004 ford escape gas tank there has been gas spillage. gas will come flying back out of the tank after the pump cuts off. i took the escape back to the dealership and was told nothing was clogging or impeding the flow of gas. i was told not to use the automatic pump because the flow of gas might be too fast. i do not use the automatic pump anymore and the problem still occurs. when the pump sits in the opening for the tank the pump is at an uneven level and even when i pump slowly spillage still occurs. (it takes 5 minutes for me to get 8 gallons of gas. i've timed it.) the problem has occurred at several different gas stations. i have also talked with another owner of a ford escape and he/she does not have this problem. i have to keep a full bottle of water in my car to rinse off the spilled gas before it dries on the side of my car. this is an annoying problem and i'm tired of dealing with it. *nm | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 04/07/2006 | 49000 | 1 | 05/01/2004 |
| Dt*: the contact stated while driving 35 mph the vehicle stalled. it was pulled off the road without incident and towed to the dealer. the fuel pump and filter were replaced. three days later the vehicle stalled again while being driven 35 mph. the vehicle restarted and was driven to the contacts residence. the manufacturer was not alerted. | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 12/21/2004 | 6 | ||
| When filling the gas tank, the automatic shut off when the tank is full does not function. this leads to excess gas spilling out. this has occured at numerous self-serve and full serve gas stations indicating that it is not a problem with the pump but a problem with the design of the gas tank/intake mechanism.*ak | |||
| FUEL SYSTEM, OTHER | |||
| 10/25/2004 | 2000 | 3 | 02/16/2004 |
| Purchased 2/04. hesitation problems since first month- found nothing wrong. chnaged oil at 5000k miles, checked again, found nothing wrong. now has 7000k miles, still hesitating at various speeds and has begun not starting. towed to dealer, fuel pump replaced due to weak pressure. two days later, would not start and hesitating still. towed back again did start, smelled bad, but no codes or problems found.*ak | |||