Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 06/01/2011 | 11500 | ||
| Tl-the contact owns a 2004 ford escape. the contact noticed that vehicle right rear wheel well accumulated water. the vehicle was taken to the dealer. the dealer located corrosion in the right rear wheel well that caused the suspension and bolts to corrode. the driver wheel well was also showing corrosion. the vehicle was unsafe to drive. the manufacturer denied assistance with the repair, because the vehicle warranty expired. the vehicle was not repaired. the failure mileage was 115,000 and the current mileage was 140,000. li | |||
| 03/08/2012 | 150000 | ||
| When taking my escape in for an oil change, the mechanics pointed out to me that the rear passenger shock mount was almost completely rusted out. i took it for an estimate that day and could not immediately afford the repairs. within a few days the shock had completely broken through the mount and into the passenger compartment with only normal roadway driving. only the rear passenger wheel well has this problem. online research with other escape owners shows this is a common problem that ford knows about and even acknowledges as a manufacturing defect but will not cover. | |||
| 08/07/2008 | 51000 | 1 | 07/01/2004 |
| Tl*the contact owns a 2004 ford escape. while pulling into the driveway at a low speed, the bolt on the passenger side lower control arm rotted/rusted from the inside. the dealer stated that there were no recalls for this failure. the vehicle has a three year/36,000 mile warranty. there were no warnings prior to the failure. the failure mileage was 51,000. updated 09/09/08 *bf updated 09/09/08. *jb | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 12/28/2006 | 21405 | 1 | 11/29/2003 |
| My 2004 ford escape failed state inspection due to a loose wheel bearing at 21,500 miles. the dealership indicated that i should not drive the vehicle as this was a safety concern. when asked why this wasn't found during a complete suspension check 2 months prior, i was told that this defect may not be detected until there was a failure. when i asked about the other wheel bearings i was told this was an unusual event. i have since discussed this with engineers from detroit and was told these wheel bearings are a major warranty problem. i am concerned that i am driving a vehicle that may loose control without warning should other bearings become loose. should wheel bearing be replaced every 20,000 miles? *nm | |||