Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
0517210/07/20050525910018068Steering clunk/rattle noise - vehicles built 3/29/2005 to 4/4/2005. *tt12/14/2005
0551403/21/200510014699High steering efforts in cold ambient temperatures - vehicles built prior to 2/15/2005. *tt05/05/2005
0421411/01/200410013366Steering drift/pull - improved diagnostic and repair procedure - service tip. *tt04/15/2005
1838901/01/200510013324Intermittent high steering effort in cold temperatures. *tt04/14/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
09/18/201290000
 Tl - the contact owns a 2005 ford escape. the contact stated that there was an oil leak from the vehicle. the vehicle was taken to an independent mechanic who diagnosed that the high power steering hose needed to be replaced. the contact was unable to have the vehicle repaired because the parts needed to complete the repair were not available. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 90,000. kmj
09/18/201290000
 Tl - the contact owns a 2005 ford escape. the contact stated that there was an oil leak. the vehicle was taken to an independent mechanic who diagnosed that the high power steering hose needed to be replaced. the contact mentioned that she has not been able to get the vehicle repaired since the parts were not available. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 90,000. pm
07/24/20121413001
 Was on an access road onto interstate 4 in tampa, car completely shut down and i was able to barely steer it to the side of the road, since it was a large overpass i had more than typical room to get the car stopped. later i was told by the ford dealership that coils were damaged and pcm computer went out. i checked carcomplaints.com and i found numerous complaints for this same issue with cost to fix it from $1300 to $2700. evidently ford is aware of this total engine shut down problem that is caused by a computer failure. in most cases people are driving the car and it completely stalls with little or no warning and minimal maneuverability. i was fortunate it happened on the overpass and not on the busy interstate. *js
07/24/2012141300
 Was on an access road onto interstate 4 in tampa, car completely shut down and i was able to barely steer it to the side of the road, since it was a large overpass i had more than typical room to get the car stopped. later i was told by the ford dealership that coils were damaged and pcm computer went out. i checked carcomplaints.com and i found numerous complaints for this same issue with cost to fix it from $1300 to $2700. evidently ford is aware of this total engine shut down problem that is caused by a computer failure. in most cases people are driving the car and it completely stalls with little or no warning and minimal maneuverability. i was fortunate it happened on the overpass and not on the busy interstate.
03/17/200879500
 Tl- the contact owns a 2005 ford escape. the contact stated that the vehicle was very difficult to steer and would sporadically shake violently. the dealer made two attempts to duplicate the failure by replacing the rack and pinion however, the failure recurred. the manufacturer was not notified of the failure. no repairs were performed. the current mileage was 203,481 and the approximate failure mileage was 79,500. kmj
03/17/200875900
 Tl-the contact owns a 2005 ford escape. the contact stated that the vehicle was very difficult to steer and would violently shake at times. the dealer made two attempts to duplicate the failure by replacing the rack and pinion; however, the failure has reoccurred. the manufacturer had not been notified. no repairs were performed. the current mileage was 203,481. the approximate failure mileage was 79,500. bw
05/20/2011104000
 I am a wedding photographer and while traveling about 4.5 hours away from home to shoot a wedding i had problems about 2 hours into my trip. i was on interstate 20 just outside of columbia, sc. i was in the left hand lane behind a semi truck, there was another semi truck in the right lane beside me and behind me i had a large van. i was going about 65-70 when suddenly, the car lost all power including the steering and all the warning lights blinked on. i somehow regained control of the car by shifting in neutral and restarting. i hate to think what would have happened had i not been able to react as fast as i did as the van behind me had to slam on his breaks to keep from hitting me. once the semi truck was cleared of the right lane i got over and turned on my flashers. since i had it running i was too scared to pull over on the side. i got to my nearest exit and pulled over. i turned off the vehicle and all the warning lights went off except the abs and the check engine light. i restarted and drove about a mile to a mechanic. they could not see anything wrong but heard the misfire. the car was towed to classic ford in columbia, sc. i had to rent a car to finish my trip as i couldn't let down a couple about to be married. i just got the estimate to the tune of over $2700.00. it's the pcm module along with coil, spark plugs and a few other things. i am now debating about weather to fix it or not as all the reviews i have read it seems like people continue to have problems after it's fixed. it sounds like ford really needs to figure out a way to fix this chronic problem before someone dies in an accident.
04/08/201169000
 Took my 2005 ford escape in for an inspection and was told it would not pass unless i had the left front tie rod replaced. before friday, i had never even heard of a tie rod, much less had to have one replaced. i had several used vehicles before i got my new escape in 2004 and none of them ever had to have a tie rod replaced. long story short, both front tie rods were replaced, a front end alignment had to be performed and all total it cost me $690.00. i'm very upset about it, because i take excellent care of my car and was having no sterring problems whatsoever. i would like to know if there was a recall on this part that i wasn't made aware of and if anyone else had to have one or more tie rods replaced.
07/15/2008343301
 Noticed a rattling in front end, creaking noise when turning towards the right, after taking it to the dealership and them telling me it was not covered under my bumper to bumper warranty, i took it to a front-end specialist in my town. the passengers sway bar link had to be replaced, now 3 months later, same noise different side. took it to the same place and they had to replace the drivers side sway bar link. the front end place commented that they fix a large number of these on escapes, more than any other car. currently the parts can only be bought from ford, which means they will go bad again in 2 1/2 years! *tr
10/28/200611000108/23/2005
 2005 ford escape. noise in the front end while driving down the road at any speed. has been to the dealer for service on three separate appointments for the same thing. first they said it was due to a recall on the power steering pressure hose. the second time they blamed it on tire rotation need. the third and final time to this particular service department, they said it was in need of a four wheel alignment but the noise would still be present. the vehicle did not pull left or right. i refused their service this time but they didn't seem to care about losing a customer. that was their demeanor everytime i went there. *nm
05/20/20054056104/12/2005
 2005 ford escape xlt: pulls to the left, vibration in front, steering poor. it's been serviced at the dealer 3 times: at 2000 miles, 2600 miles, and 3800 miles. it's going back a 4th time. thank god for the lemon law in mn. this is a serious steering defect from the factory. ford needs to correct this before they loose all market share to quality manufacturers like honda and toyota.
STEERING - HYDRAULIC POWER ASSIST SYSTEM
11/11/2004700111/04/2004
 Consumer complained that power steering assist failed while driving down a mountain at 30-40 mph. consumer was waiting for roadside assistance to pick up the vehicle. *ak