Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY/WIPER
01/15/20131080001
 I removed several bags from the back of my escape (by opening the door), not opening the glass. after closing the door, i was gathering the items when the glass suddenly shattered. it was a cool morning (low 30's, the rear defroster had been on during a ~5 minute drive to work), but the glass had not been touched, opened or otherwise impacted. my hand was cut by the glass. i later learned that several other years of this model have had this problem, but there was no recall for this model year. *tr
01/15/2013108000
 I removed several bags from the back of my escape (by opening the door), not opening the glass. after closing the door, i was gathering the items when the glass suddenly shattered. it was a cool morning (low 30's, the rear defroster had been on during a ~5 minute drive to work), but the glass had not been touched, opened or otherwise impacted. my hand was cut by the glass. i later learned that several other years of this model have had this problem, but there was no recall for this model year.
09/04/2012105000
 Tl* the contact owns a 2005 ford escape. the contact stated that while driving 40 mph, she heard a loud noise coming from the rear of the vehicle and noticed that the rear window was fractured. the vehicle was taken to the dealer for diagnosis where the dealer was unable to diagnose the vehicle. the manufacturer was contacted and stated that the vehicle was no longer under warranty. the failure and the current mileage was 105,000. the vin was not available.
09/04/2012105000
 Tl- the contact owns a 2005 ford escape. the contact stated that while driving 40 mph, she heard a loud noise coming from the rear of the vehicle and noticed that the rear window was fractured. the vehicle was taken to the dealer for diagnosis where the dealer was unable to diagnose the vehicle. the manufacturer was contacted and stated that the vehicle was no longer under warranty. the failure and the current mileage was 105,000. the vin was not available. kmj
09/04/2012105000
 Tl- the contact owns a 2005 ford escape. the contact stated while driving 40 mph she hear a loud noise coming from the rear of the vehicle and notice that the rear window had break. the vehicle was taken to the dealer for a diagnosis. the dealer could not diagnose the vehicle. the manufacturer was contacted and they stated that the vehicle was not under warranty. the failure and the current mileage was 105,000. the vin was not available.jp