Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 02/28/2012 | 62816 | ||
| In 2011, i purchased my used 2006 ford escape. about 3 months after purchase, i noticed the passenger side air bag light would activate when an adult would sit in the passenger seat, signifying the air bag was off when it should be activated. today i had my local ford dealer check the air bag to see if it worked properly. they discovered that not only would the air bag not operate properly in a crash, the seat belt would also fail to lock as it should during a sudden stop or crash. since there is no recall issued and the vehicle is out of warranty, the cost to repair the seat belt and air bag is all my responsibility. there should be a recall issued for this vehicle and any others known to have this problem. i was told it took a certain number of vehicles to be diagnosed with the same problem before any agency would issue a recall. even one vehicle with this problem should prompt a recall, because technically, this malfunction could cause serious injury or death in the event of a crash. | |||
| 02/04/2011 | 85200 | ||
| Tl-the contact owns a 2006 ford escape. the contact stated that while driving approximately 65 mph when she was hit on the drivers side and she crashed into a concrete barrier, which she spun into the ongoing traffic and crashed into another concrete barrier. the air bags in the vehicle did not deploy. the contact received whiplash, but did not go to the hospital from the scene. the police were called and a report was available. the vehicle has not been inspected due to it being deeemed destroyed. the manufacturer was not contacted. the failure and current mileages were approximately 85,200. tb | |||
| 02/25/2009 | 92180 | ||
| Tl* the contact owns a 2006 ford escape. the contact stated that while driving, he was hit on the driver side by another vehicle and none of air bags deployed. the vehicle was totalled. three people were injured. no one inspected the vehicle to find out why the air bags did not deploy. he called the manufacturer and filed a complaint. no action was taken at the time of the complaint. the current and failure mileages were 92,180. | |||
| 06/22/2006 | 1 | ||
| I was broadsided and knocked into a utility pole. the front end was wrapped around the utility pole. i was driving my mother's 2001 ford escape. the air bags did not deploy at any time. due to this my chest and left shoulder were injured greatly. i had to be cut out of the suv. when the police arrived i heard them mention that the air bag did not deploy and told them to be careful when cutting me out of the vehicle. i was taken to the er on the day of the accident and on the next day i had to go back because of head and chest pains. i do believe if the air bags had deployed my injured would have been lesser. i have great bills because my mother's insurance did not pay the bills, because i did not live in the house with her. i have pictures of the wrecked vehicle. *tr | |||
| AIR BAGS - FRONTAL | |||
| 10/07/2008 | 29400 | 1 | |
| I was driving with my cruise control on. i tapped my brakes to disengage my cruise control and they locked long enough to send me into a fishtail. i over-corrected to come out of the fishtail and the escape started rolling. the airbags never deployed even though the escape rolled six times and was totaled while still under factory warranty. my daughter received some minor scratches on her hands. i dislocated my left thumb, broke my left shoulder in four places, snapped my left femur in half, shattered the bottom third of my left tibia, and had a hairline fracture to my right tibia just below the knee. i was also thirty-five weeks pregnant and the baby died do to trauma from the crash. the accident occurred october 7, 2008 and i am still in the hospital as i am writing this complaint on january 4, 2009. ford refuses to come look at the escape to figure out why the airbags never deployed. *tr | |||
| 10/26/2008 | 28500 | 1 | |
| We had an accident in my 2006 xls escape, struck a tree . we had our safety belts on and after the impact my boyfriend had cpr on the side of the road where the incident occurred, he was not breathing. neither front airbags deployed yet the steering wheel was broke nd the wiper unit???the damage to the car was extensive, almost totaling it, the damage was about$9000 dollars. the only reason it was not totaled because the suv had only 28,500 miles on it and had been very well taken care of and serviced regularly by only ford technicians. i bought the car for well over 26,000 dollars. the passengers airbag light would always come on if i sat in the passenger's seat. i had it checked out 2 times by ford, but they could find nothing. i noticed when the light did come on i hd to adjust my seat back and forth then the light went off. i now have it back , a new steering wheel /airbag system had to be replaced along with all the other damages. i have pictures of the suv with the damages before it was fixed. *tr | |||
| 06/22/2006 | 1 | ||
| I was broadsided and knocked into a utility pole. the front end was wrapped around the utility pole. i was driving my mother's 2001 ford escape. the air bags did not deploy at any time. due to this my chest and left shoulder were injured greatly. i had to be cut out of the suv. when the police arrived i heard them mention that the air bag did not deploy and told them to be careful when cutting me out of the vehicle. i was taken to the er on the day of the accident and on the next day i had to go back because of head and chest pains. i do believe if the air bags had deployed my injured would have been lesser. i have great bills because my mother's insurance did not pay the bills, because i did not live in the house with her. i have pictures of the wrecked vehicle. *tr | |||
| 02/08/2006 | 9900 | 1 | 10/31/2005 |
| Dt*: the contact stated while driving 55 mph on dry road conditions at 8:02 pm, the front left corner of the vehicle struck another vehicle, causing the contact to run off the road. the seatbelt was worn and both fog lights and head lamps were illuminated. the bottom portion air bag partially deployed, but the top portion failed to open. the seat belt did not lock, resulting in impact with the steering wheel causing two fractures of the sternum, a hematoma to the left chest, and fractures to the left shoulder, as well as, heavy bruising to the forehead. the vehicle was towed to an impound and a police report was taken. photographs were taken of the vehicle and the contact was taken to the hospital. the vehicle was towed to the service dealer for repairs and manufacturer was notified. repairs were made prior to the manufacturer's engineer inspecting the vehicle and the service dealer refused to provide the contact with the defective parts. | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 12/07/2005 | 501 | 1 | 11/25/2005 |
| On 12/7/05, the main air bag light lit up on the dash. in accordance with the owner's manual, the vehicle was taken to the dealer for repair. the problem occurred with only 542 miles driven on the vehicle. this vehicle was purchased as a replacement to a 2005 ford escape that had this same chronic problem, which could not be repaired by ford after six repair attempts. the 2005 vehicle was bought back by the manufacturer and at no time was a pattern of repairs to this type of vehicle disclosed to me prior to purchase of a replacement vehicle. when the 2006 vehicle was taken in for repairs, we were advised that the dealer currently has seven vehicles with this same problem and that they are attempting to correct the problem. if we had known about pre-existing safety component problems with this model, we likely would not have purchased a replacement. *jb | |||
| AIR BAGS - SIDE/WINDOW | |||
| 03/02/2011 | 60000 | ||
| Tl*the contact owns a 2006 ford escape. the contact stated that as he closed the right passenger side door, the rear right and left passenger side air bags deployed. the vehicle was taken to the dealer who performed a diagnostic test and stated that they were unable to determine what caused the air bags to deploy. the manufacturer stated that the repair had to be approved by the general counsel of ford. he had not received a follow up call when the complaint was filed. there are no recalls or warranties related to the failure. the failure mileage was 60,000. | |||
| 03/02/2011 | 60000 | ||
| Tl-the contact owns a 2006 ford escape. the contact stated his vehicle was parked and as he closes the right side passenger door, the rear right and left passenger side air bags deployed. the vehicle was taken to the dealer who ran a diagnostic test and stated they found no failure with the vehicle. the manufacturer was contacted who stated they have to send the problem to the general counsel of ford before they can repair. he was awaiting a call. there are no recalls or warranty for this failure. the failure mileage was 60,000....mw | |||