Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
01/04/2008106/12/2006
 I would like to complain about the the height of the arm rest in my 2006 ford escape. i am a tall person and drive with the seat in the farthest rear position and find that i have to always raise up my arm and elbow in order to safely make a right hand turn. i feel that this creates a potential safety hazard and could cause an accident. i have looked for lower replacement armrests and have not been able to find something suitable to rectify this situation for me. *cn
08/03/2006607/04/2006
 2006 ford escape xlt customer states that the seat covers had to be replaced, the car would not turn over and jerking while driving over 70 mph and rear wiper not working correctly**cc the consumer stated sitting at a stop light, the vehicle shut off. the consumer was able to restart the vehicle, but the rest of the way to her destination, the vehicle was riding rough and jerking. the dealer diagnosed the problem as a inoperative torque converter. the consumer stated the vehicle would stall, drive roughly and jerked on several occasions. the vehicle also would shift hard and lurch forward while the cruise control was activated. *jb
06/05/2005101
 Dt*: the contact stated after driving for 15 minutes at any speed on a normal road conditions the driver seat and the front passenger seats create a severe pain at lumbar back region. the contact expressed the two front seats were not ergonomic, as they were in all vehicles previously owned. updated 9/15/2006 - *nm
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
11/01/200611000111/15/2005
 Victim was driving vehicle and noticed smell of smoke. victim felt vehicle seat was extremely hot. victim pulled over, stopped vehicle, and stepped out of vehicle. victim noticed that seat had a small burn hole in it caused by a malfunction in the seat warmer accessory. victim had seat warmer accessory engaged at the time of the incident. victim did not sustain bodily injury. vehicle was returned to selling dealer (jordan ford located in mishawaka, in) for repairs which were performed under warranty. *jb