Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
01/01/2009
 Tl- the contact owns a 2006 ford escape. the contact stated that while driving approximately 65 mph, she heard a loud noise coming from the vehicle followed by the illumination of the abs warning light. the vehicle was taken to the dealer where they advised that the o-rings failed and needed to be replaced. the vehicle was repaired. the failure recurred twice within a week. the manufacturer was contacted and offered no assistance. the failure mileage was unknown. the current mileage was approximately 84,500. kmj
01/01/2009
 Tl-the contact owns 2006 ford escape. the contact stated that while driving approximately 65 mph she heard a loud noise coming from the vehicle and the abs light illuminated immediately after. the vehicle was taken to the dealer. after diagnosis they advised her that toe rings failed and needed to be replaced. the vehicle was repaired for the toe rings. the failure occurred approximately 2 times prior within a 1.5 time frame. the manufacturer was contacted and they offered no assistance. the failure mileage was unknown. the current mileage was approximately 84,500. tb
01/01/200850000
 Tl* the contact owns a 2006 ford escape. the contact stated that the accelerator pedal became stuck in open throttle and the contact was unable to depress pedal. the vehicle was taken to the dealer who stated that the failure was unknown but replaced the throttle. the failure recurred and vehicle was repaired a second time. the contact also stated that on another occasion while driving over a road bump, the vehicle made a loud noise. when the contact made a turn the vehicle would lean to the side more than normal. the vehicle was taken to dealer and the failure was determined to be the stabilizer links for the front driver and passenger sides. the vehicle was repaired by replacing the stabilizer links. the failure recurred on the front passenger side stabilizer link, which was replaced a second time. the manufacturer was made aware of both failures however no assistance was provided. the vin was unavailable. the current mileage was 110,000. the approximate failure mileage was 50,000.
01/01/200850000
 Tl-the contact owns a 2006 ford escape. the contact stated that the accelerator pedal became stuck in open throttle and the contact was unable to depress pedal. the vehicle was taken to the dealer who stated that the failure was unknown but replaced the throttle. the failure recurred and vehicle was repaired a second time. the contact also stated that on another occasion while driving over a road bump, the vehicle made a loud noise. when the contact made a turn the vehicle would lean to the side more than normal. the vehicle was taken to dealer and the failure was determined to be the stabilizer links for the front driver and passenger sides. the vehicle was repaired by replacing the stabilizer links. the failure recurred on the front passenger side stabilizer link, which was replaced a second time. the manufacturer was made aware of both failures however no assistance was provided. the vin was unavailable. the current mileage was 110,000. the approximate failure mileage was 50,000. kmj
01/01/200850000
 Tl-the contact owns a 2006 ford escape. the contact stated that the accelerator pedal stayed stuck in the up position; the contact was unable to depress pedal. the vehicle was taken to the dealer, who stated failure was unknown. the vehicle was repaired; the throttle box was replaced. the failure recurred, and vehicle was repaired a second time. the contact also stated at another moment, that when driving and when over a bump, the vehicle made a loud noise. when the contact made a turn the vehicle would lean to the side more than normal. the vehicle was taken to dealer and the failure was found on stabilizer links for the front driver and passenger sides. the vehicle was repaired by replacing the stabilizer links. the failure recurred again on the front passenger side stabilizer link, and was replaced a second time. the manufacturer was made aware of both failures; however no further assistance was provided. the vin was unavailable. the current mileage was 110,000. the approximate failure mileage was 50,000. yn
07/11/201153900
 Tl-the contact owns a 2006 ford escape. the contact stated that while driving at various speeds he heard a loud grinding noise. the abs and the 4 wheel drive warning light had illuminated on the instrumental panel. the dealer was contacted and an appoinment was scheduled and they also advised him that the failure was common in that particular year, make and model. the failure and current mileages were approximately 53,900. tb
07/25/2008650001
 I was pulling out of a parking space with the wheel turned to the left & heard a loud clunk like something fell from underneath my car, like my car literally was falling apart. i got out to check and my tires were okay, and nothing was hanging or leaking from the car. so i drove to my office which is about a mile away. i went to make a left turn into my office complex and i heard the clunking again. i parked and went inside to call a mechanic. the mechanic across the street from my office took it for a test drive & said it sounds like my transmission was sticking for some reason. he called a transmission guy he knows not far from there & i was able to drive it there. he drove it & said it was clunking bad & it sounded like a transmission problem. he kept it over the weekend to look everything over. on monday afternoon he contacted me & said that the clunking was the wheel bearing hub assembly and once they fix that, that could still just be the first part of the problem. he was right. after test driving it again he heard another noise that i can't describe in words. he said that it was the transfer case & something about the transfer case controlling the 4-wheel drive which is all related to the transmission. at first i was going to let him order the generic parts, but after i did some research on the warranties for 2006 ford escapes i called him back and spoke to him about what i found about the power train and transmission modules under the emissions warranty being covered up to 80,000 miles. he said emissions has to do with pollution. so i just said order the ford parts instead in the event that i have to revisit this situation. although i would've saved about $100 now i'm not willing to take that chance if something else happens & ford say they are not responsible because they are not ford genuine parts. my car is still in the shop because they had to order the parts and then they will be able to complete the replacement of the transfer case and parts. *tr
08/02/200616900212/21/2005
 Tl*- the contact owns a 2006 ford escape. while driving at 15 mph the contact heard a popping noise when she depressed the brakes and noticed that the brake light illuminated. she had to use the parking brake to stop the vehicle. the vehicle was towed to the dealer, who stated that the wiring harness should be replaced. the dealer changed the wiring harness. however, six months later the contact experienced the same problem. the dealer was inspecting the vehicle to determine the reason for the most recent failure. the current mileage was 16,900 miles. *ak consumer has included multiple invoices stating brake system went out. the dealer performed multi point inspection and performed the various tasks: reinstalled side front panel, replaced harness, alignment of front end and rear, replace upper strut bearing and bushing, bled brake system. update *4/16tr the abs light and brake light illuminated. *jb
SUSPENSION - FRONT
09/22/2009580001
 Front wheel bearings failing. called ford and they will not cover this under warranty. bearings should last over 100,000 miles. mine started to go bad at 58,000 (approx) miles. when bearings fail driver could lose front brakes and/or front wheels leading to a crash. i have over 35 years experience with automobiles and know what a failing wheel bearing sounds like. *tr
07/05/20075000208/24/2006
 I own a 2006 ford escape. my problem is i have had popping and squeaking noises in the front end since i purchased the vehicle. i had taken it to the dealership several times for the noises they would always make comments like it must only be when i'm driving that it makes the noise. needless to say when i complained enough about the problems they checked the suv and replaced the wheel bearing at 5,000 miles, it also needed new swaybar links,at about 8,000 miles they told me they ordered them. however weeks later they still had not received the parts and i then started have problems with my brakes, when i pushed the brake on the steering wheel would vibrate. then at 13,000 miles i had to replace both rotors at my expense because the dealership refused to pay for them under warranty( funny isn't it you have a bumper to bumper warranty till 36,000 and it isn't covered ). now it having 18,000 miles i had to have the new rotors turned. the dealership never replaced the swaybar links. i thought if you had a a problem they could not fix it would fall under the lemon law in missouri, it is apparent they can not fix the problem. what can i do ? i have a 8 month old grandson in the vehicle everyday (well when it isn't in the shop for some reason) i do not feel safe driving with the front end problems it keeps having. i am paying 25,000.00 dollars for a vehicle that is unsafe not only to my family but to others on the highway. please advise me on a helpful solution. thank you for taking the time to read and acknowledge my problems with my escape. *tr