Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
08/27/200960000
 On august 27th of 2009 i was driving my 2007 ford escape while correcting my children in the back seat i hit a wet spot in the road and lost control of my vehicle i rolled 2 times and stopped with a front end collision. the seat belt did not catch causing me to bash my face into the steering wheel at least two times. the air bags also did not work either. because of the faulty equipment it caused me to break my neck in 3 places and spending 2 weeks in the hospital having to have surgery with a metal rod and two screws....because of the defaulted equipment i still suffer from permanent nerve and muscle damage and chronic pain.
AIR BAGS - FRONTAL
10/12/201013000
 Our father's vehicle struck a brick building at approximately 50 miles per hour(front / head on ) in 2007 ford escape. he suffered severe injuries (fractured neck, back, multiple rib fractures , and died as a result 2 weeks later. the airbags did not deploy on impact. what is our next step? we researched several other instances on this site, reports of airbags not working? please advise on next step.
12/20/20071
 Since i purchase this vehicle i am having water leaks problems in the driver side i brought for repair 5 times for the same issue company says they cant find no water leaks because they are not doing the water leak test properly, please help me with this situation. *tr
01/12/200817500109/29/2006
 Tl*the contact owns a 2007 ford escape. while driving approximately 45 mph, the contact's wife was rear ended and crashed into the preceding vehicle. she was forced into oncoming traffic and was struck head on by another vehicle. the air bags failed to deploy. the vehicle was destroyed and a police report was filed. the contact's wife was injured. the current and failure mileages were 17,500. updated 03/04/08. *lj
08/02/2007108/12/2006
 I was traveling north and this person was going south, crossed the centerline and slammed into me, pushing me between two trees and totaling my vehicle. it was a head on collision and my airbag did not deploy and my seat belt did not restrain me from slamming my forehead into the steering wheel. i contacted ford motor company and they told me they would do nothing and send no one to see why the air bag did not deploy. i ended up being brought by ambulance to the hospital where x-rays showed my neck was sprained and i had a scrape to my forehead from the steering wheel. *jb
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
08/15/200720
 My daughter weighs 90 lbs. when she sits in the front seat of our 2007 ford escape, the airbag turns on and off intermittently, depending on minor adjustments of her posture. the dealer has seen it and says that there is nothing they can do about it, as it is a federally regulated setting. so i guess we'll just never know if my daughter will have a functional air bag in the event of a crash. *jb
01/10/2007451001/03/2007
 Sinc e purchasing the vehicle air bag light went on and off, and there was a smell of gas throughout the vehicle. taken to ford delership in march, 2007, but dealership did not find the cause of the problem.*ak
AIR BAGS - ON-OFF SWITCH ASSEMBLY
07/27/2007100009007/14/2006
 Tl*the contact owns a 2007 ford escape. the contact stated that she does not weigh enough for the passenger side air bag on indicator to remain illuminated. the dealer did not know how to disable the air bag on-off switch assembly. the fuel system and powertrain were unknown. the current and failure mileages were 10,000.