Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRONIC STABILITY CONTROL
03/09/201360702
 First, the vechile has been regularly maintained per the normal maintenance schedule. while driving on 03/09/13, noticed the abs dash light stayed lit. the 4wd dash light aldso started to blink intermitently. on 03/11/13 i called the local ford dealer and scheduled an appointmet to have the problems diagnosed. the vechicle was diagnosed with a broken tone ring along with marginal brake pads. reportedly the abs and 4wd sensors are interconnected. reportedly, the front rotors had to be replaced because they were too pitted to be turned. questioned the service department about service bulletins or recalls, none were list on the escape concerning this issue. according to one of the service managers, the problem with the tone ring is not a common issue. while waiting on he repairs, i checked the internet and found that this is a common problem whith repeat failiures of the part. i presented this info to the service department without any relief or recourse other that i would probably have to pay to have this done again. another note, the repairs have a 12 month, 12,000 mile waranty. if the defective part has to be replaced, the waranty goes back to the original date of install. this appears to be a common problem with possible serious repurcusions which is not being addressed by ford.