Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 05/03/2011 | 60000 | ||
| Tl* the contact owns a 2007 ford escape. when the vehicle was purchased, the contact stated that he noticed tape wrapped around the seat belt latch, located in the rear of the vehicle. the seat belt metal latch was loose and there was also a crack in the metal latch. the dealer made the contact aware that the tape was cosmetic and denied any assistance with repair. the manufacturer was notified, but denied any assistance with repair to the vehicle. the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 69,692. | |||
| 05/03/2011 | 60000 | ||
| Tl- the contact owns a 2007 ford escape. when the vehicle was purchased, the contact stated that he noticed tape wrapped around the seat belt latch, located in the rear of the vehicle. the seat belt metal latch was loose and there was also a crack in the metal latch. the dealer made the contact aware that the tape was cosmetic and denied any assistance with repair. the manufacturer was notified, but denied any assistance with repair to the vehicle. the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 69,692. rvk | |||
| 05/03/2011 | 60000 | ||
| Tl- the contact owns a 2007 ford escape. when the vehicle was purchased, the contact stated that he noticed tape wrapped around the seat belt latch, located in the rear of the vehicle. the seat belt metal latch was loose and there was also a crack in the metal latch. the dealer made the contact aware that the tape was cosmetic and denied any assistance with repair. the manufacturer was notified, but denied any assistance with repair to the vehicle. the failure was not remedied. the failure mileage was 60,000 and the current mileage was 69,692. nw | |||
| 08/27/2009 | 60000 | ||
| On august 27th of 2009 i was driving my 2007 ford escape while correcting my children in the back seat i hit a wet spot in the road and lost control of my vehicle i rolled 2 times and stopped with a front end collision. the seat belt did not catch causing me to bash my face into the steering wheel at least two times. the air bags also did not work either. because of the faulty equipment it caused me to break my neck in 3 places and spending 2 weeks in the hospital having to have surgery with a metal rod and two screws....because of the defaulted equipment i still suffer from permanent nerve and muscle damage and chronic pain. | |||
| SEAT BELTS - FRONT | |||
| 08/02/2007 | 1 | 08/12/2006 | |
| I was traveling north and this person was going south, crossed the centerline and slammed into me, pushing me between two trees and totaling my vehicle. it was a head on collision and my airbag did not deploy and my seat belt did not restrain me from slamming my forehead into the steering wheel. i contacted ford motor company and they told me they would do nothing and send no one to see why the air bag did not deploy. i ended up being brought by ambulance to the hospital where x-rays showed my neck was sprained and i had a scrape to my forehead from the steering wheel. *jb | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 05/01/2012 | 1 | ||
| 2007 ford escape. consumer writes in regards to dissatisfaction with needed vehicle repair *tgw the consumer stated when he picked his vehicle up from the repair shop, he discovered the driver and passenger side buckle assemblies were not fixed. the consumer was informed the parts were on backorder. *jb | |||