Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 05/16/2012 | 63000 | ||
| Tl* the contact owns a 2009 ford escape. the contact stated while sitting at a stop sign both side air bags deployed. there were no injuries. the vehicle was not taken to the dealer for diagnostic testing. the insurance company stated that he needed to take the vehicle to the dealer. the manufacturer was not notified of the failure. the failure mileage was 63,000. | |||
| 05/16/2012 | 63000 | ||
| Tl- the contact owns a 2009 ford escape. the contact stated while sitting at a stop sign both side air bags deployed. there were no injuries. the vehicle was not taken to the dealer for diagnostic testing. the insurance company stated that he needed to take the vehicle to the dealer. the manufacturer was not notified of the failure. the failure mileage was 63,000. rvk | |||
| 05/16/2012 | 63000 | ||
| Tl-the contact owns a 2009 ford escape. the contact stated while sitting at a stop sign both side air bags deploy. there were no injuries and there was no contact with any other objects. the vehicle was not yet taken to the dealer. the insurance company was notified who stated he needed to take the vehicle to the dealer. the manufacturer was not notified. the failure mileage was 63,000. mw | |||
| 01/20/2010 | 10000 | ||
| Tl-the contact owns a 2009 ford escape. the air bag light illuminates constantly whenever a passenger is sitting in the front seat or not. the vehicle was taken to the dealer they ran a diagnostic test but no codes shows there was a problem with the air bag. they informed the contact that there was no problems with the air bags. the manufacturer was called repeatedly but they never return the call. the failure mileage was 10,000 and the current mileage was 16,000....mw. | |||
| 09/13/2009 | 13000 | 1 | |
| Warning lights on dashboard appear intermittently. the lights that come on are the passenger airbag light and the advance traction control. also the passenger air bag light on the middle of the dashboard flashes off and on. only happens maybe 20% of the time. have had it to the dealer twice, the codes that come up they have never seen before so can't diagnose the problem. when i do take it in most of the times the lights don't come on so they ask whets the problem? i don't know if the car is safe to drive or not. *tr | |||
| AIR BAGS - SIDE/WINDOW | |||
| 07/30/2009 | 9987 | 1 | |
| Started from a stopped position, less than 10 mph. side airbags went off. noting hit the car and we did not hit anything and nothing fell on the car. we were on an even smooth pavement. *tr | |||
| 06/02/2009 | 3300 | 1 | |
| On june 2nd 2009 i was driving my new ford escape on highway 101 heading west when both side airbags instantly deployed. i did not hit anything or get in an accident. the seatbelt locked me into the seat, i pulled off the next exit which was topanga canyon. i drove around the corner to vista ford and they inspected the vehicle and found nothing wrong with it other than the airbags had deployed. ford has been shipped the restraint control module and says it will take 3 months to analyze. ford will not warranty this until they determine it was a defect. in the mean time my insurance is having vista ford replace the module and airbags. i will get the vehicle back and have to drive it. i consider this vehicle unsafe and do not want to drive it. unfortunately my job requires me to drive 2500 mile a month all around southern ca. i can not afford to pay for a rental car for 3 months, i've already incurred $650.00 of rental car expenses since june 2nd so that i can continue working. i am being forced to drive an unsafe car by ford. *tr | |||