Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 03/09/2013 | 39000 | 1 | |
| While accelerating at low speeds (15 - 20 mph), the vehicle suddenly began to shudder and lurch, with no increase in throttle or power despite flooring the gas pedal. yellow check engine / repair lights came on, vehicle would jerkingly continue to move forward at a speed of less than 5 mph. after conducting a search, it appears to be similar to the limp home mode throttle body problem reported by the north carolina consumers council. *tr | |||
| 03/09/2013 | 39000 | ||
| While accelerating at low speeds (15 - 20 mph), the vehicle suddenly began to shudder and lurch, with no increase in throttle or power despite flooring the gas pedal. yellow check engine / repair lights came on, vehicle would jerkingly continue to move forward at a speed of less than 5 mph. after conducting a search, it appears to be similar to the limp home mode throttle body problem reported by the north carolina consumers council. | |||
| 06/01/2012 | 100000 | ||
| Escape was in for scheduled oil change. upon leaving the authorized ford garage the vehicle started shaking and had little acceleration. i turned around and went back to the ford garage and had them look at it. the problem self corrected while at garage. they said that it was the throttle body and according to the computer, there had been another incident recorded while under previous ownership. ford garage said to replace throttle body. i have not yet replaced it. | |||
| 03/09/2013 | 39000 | ||
| While accelerating at low speeds (15 - 20 mph), the vehicle suddenly began to shudder and lurch, with no increase in throttle or power despite flooring the gas pedal. yellow check engine / repair lights came on, vehicle would jerkingly continue to move forward at a speed of less than 5 mph. after conducting a search, it appears to be similar to the limp home mode throttle body problem reported by the north carolina consumers council. | |||
| 06/01/2012 | 100000 | ||
| Escape was in for scheduled oil change. upon leaving the authorized ford garage the vehicle started shaking and had little acceleration. i turned around and went back to the ford garage and had them look at it. the problem self corrected while at garage. they said that it was the throttle body and according to the computer, there had been another incident recorded while under previous ownership. ford garage said to replace throttle body. i have not yet replaced it. | |||
| 03/09/2013 | 39000 | ||
| While accelerating at low speeds (15 - 20 mph), the vehicle suddenly began to shudder and lurch, with no increase in throttle or power despite flooring the gas pedal. yellow check engine / repair lights came on, vehicle would jerkingly continue to move forward at a speed of less than 5 mph. after conducting a search, it appears to be similar to the limp home mode throttle body problem reported by the north carolina consumers council. | |||
| 06/01/2012 | 100000 | ||
| Escape was in for scheduled oil change. upon leaving the authorized ford garage the vehicle started shaking and had little acceleration. i turned around and went back to the ford garage and had them look at it. the problem self corrected while at garage. they said that it was the throttle body and according to the computer, there had been another incident recorded while under previous ownership. ford garage said to replace throttle body. i have not yet replaced it. | |||
| 02/19/2013 | 46700 | ||
| While driving, the vehicle lost power. when pressing on gas it just coasted. the wrench warning light came on. was able to get to side of the road, but almost got hit from behind. turned vehicle off, restarted and was back on the road. on other occasions there has been some surging. i see that there has been many complaints on this problem and it is getting some press that there is a defective part (throttle body). i contacted ford service and was told that they could look at it, but it is not under warranty. however,the wrench warning light indicate a power train issue, i was told it is not covered under the power train warranty. this does not make sense and it truly looks like a defective part. this is very unsafe and could result in a very bad accident in traffic. this needs to be a recall since they are aware of the issue. | |||
| 08/01/2012 | 108000 | 1 | |
| While traveling at 70mph, vehicle suddenly stalled while driving in the center lane of a highway in heavy traffic. no warning signs were displayed. after pulling to the shoulder, vehicle was able to be restarted and seemed to be fine. service technician found a failure code for 'throttle stuck closed' with 'freeze data' showing it happened at 71mph. he inspected the throttle and found no problems. as a precaution, he cleaned the throttle blade with a cleaning wipe. a week later, the vehicle stalled again as i was pulling into traffic. in order to keep the vehicle running, i then needed to keep my foot on both the gas and brake while at stops. return to my technician and he diagnosed the problem as a defective throttle body. he said that the computer data showed the throttle open only 52% when the throttle was wide open. vehicle has not yet been repaired. *tr | |||
| 08/01/2012 | 108000 | ||
| While traveling at 70mph, vehicle suddenly stalled while driving in the center lane of a highway in heavy traffic. no warning signs were displayed. after pulling to the shoulder, vehicle was able to be restarted and seemed to be fine. service technician found a failure code for 'throttle stuck closed' with 'freeze data' showing it happened at 71mph. he inspected the throttle and found no problems. as a precaution, he cleaned the throttle blade with a cleaning wipe. a week later, the vehicle stalled again as i was pulling into traffic. in order to keep the vehicle running, i then needed to keep my foot on both the gas and brake while at stops. return to my technician and he diagnosed the problem as a defective throttle body. he said that the computer data showed the throttle open only 52% when the throttle was wide open. vehicle has not yet been repaired. | |||
| 12/18/2011 | 3 | 12/05/2011 | |
| 2009 ford escape. consumer states vehicle died while driving *tgw the consumer stated a wrench symbol appeared on the dashboard. the vehicle was taken to the dealer. however, they were unable to find any codes and the vehicle passed all their tests. the dealer did fix a transmission leak and an air sensor. on january 5, 2012, the vehicle stalled again and the wrench symbol appeared again. the dealer was unable to find any codes. on march 5, 2012, the vehicle stalled again, and the battery symbol illuminated. *jb | |||
| 07/17/2011 | 46000 | ||
| On 7/17/2011 while driving from eden prairie, mn to home in hastings, mn while stopped at a traffic signal i, along with my wife and granddaughter, smelled a odor like burning plastic. i pulled into a nearby parking lot and we got out of the vehicle and i investigated the odor. i was able to determine that the odor was originating from the dash panel. without dismantling anything i was unable to determine the exact cause of the odor, which by this time was dissipating. restarting the vehicle resulted in no re-occurrence of the odor and we continued towards home. later after stopping at a store and resuming out trip i was unable to discern air flow from the air vents although the fan control was set to 2. no airflow was apparent until the fan control was set to 4. | |||
| 06/01/2011 | 5 | 08/14/2010 | |
| Letter from congressman brown on behalf of constituent regarding problems with her 2009 ford escape; she has an arbitration date on june 28 in columbus, ohio; please respond directly to the cleveland office *tgw the consumer stated the vehicle has been to the dealer on five occasions because the vehicle would jump/lunge while engaging it into drive or reverse. within the last year, the vehicle began to lung/jump while driving down the highway. the vehicle has also been to the dealer six times for a rear leaking window. the weather striping was replaced, but the leak continued. recently, when the consumer filled the gas tank, it only registered a half tank. also, there was a vibration coming from the vehicle while driving 25 mph. *jb | |||
| 05/11/2010 | 17000 | ||
| Tl-the contact owns a 2009 ford escape. the contact stated that when the battery in her vehicle dies she is unable to open the rear liftgate on the vehicle. nor is she able to gain access from the floor board from the back seat. the dealer was not contacted. the vehicle has not been repaired. the failure mileage was 17,000. tb | |||
| 11/01/2010 | 1 | ||
| 2009 ford escape. consumer states problems with engine randomly shutting down. *tgw | |||