Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 12/31/2010 | |||
| Walnut creek ford misrepresented that the ford escape i was purchasing with 17 inch wheels and tires could be driven with cables at the time that we acquired the vehicle and signed an acknowledgment that it could not use snow chains. subsequently, when we had to use the cables we discovered that the vehicle could not be driven in california in snow at all because neither cables or snow chains can be used. snow tires are not an option because the california highway patrol allows snow tires only with 4 wd vehicles and this car is a 2 wd vehicle, therefore, the vehicle cannot be driven safely in snow at all. this is a safety issue and the walnut creek ford dealership will not acknowledge its responsibility to remedy this safety defect and in fact will not even return my phone calls at all. | |||