Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRONIC STABILITY CONTROL | |||
| 12/08/2012 | 45000 | 1 | |
| Serious and life-threatening malfunction impeded my ability to control my 2010 escape occurred while driving 50mph on a very busy highway. my escape stalled suddenly without any warning what so ever in the middle of the lane while driving on the busy highway. as i tried to continue driving, pushing the throttle pedal, the escape would not go,it slowed down suddenly on it's own. i was able to ease off the payment to the side of the lane; however, i was almost hit in the rear by a auto behind me before i could get off the payment. i was fortunate to have been at a place where i could ease off the payment. the highway is curvy and hilly. this scared me to death. a wrench light came on indicating a malfunction of the throttle/powertrain. the engine was running fine. i turned off the engine and waited a few minutes, then i cranked it and it cranked fine. the wrench light went off. i tried driving it again, and once i pulled back into the highway, giving it gas, it would barely go, so i eased back again. i called roadside assistance and had it towed to the dealership. after it was inspected i was told the electric throttle body had malfunctioned and needed replacing. it was the caused of the sudden stalling while i was driving. my life as well as others were put in a dangerous situation because of this malfunction. i understand that there has been a lot of complaints like mine already filed here. ford should issue a recall immediately before any deaths occur. i had to pay $470 to get this taken care since my warranty was out 3/36,000. i was told that this was not covered by the powertrain 5/60,000. *tr | |||
| 12/08/2012 | 45000 | ||
| Serious and life-threatening malfunction impeded my ability to control my 2010 escape occurred while driving 50mph on a very busy highway. my escape stalled suddenly without any warning what so ever in the middle of the lane while driving on the busy highway. as i tried to continue driving, pushing the throttle pedal, the escape would not go,it slowed down suddenly on it's own. i was able to ease off the payment to the side of the lane; however, i was almost hit in the rear by a auto behind me before i could get off the payment. i was fortunate to have been at a place where i could ease off the payment. the hightway is curvy and hilly. this scared me to death. a wrench light came on indicating a malfunction of the throttle/powertrain. the engine was running fine. i turned off the engine and waited a few minutes, then i cranked it and it cranked fine. the wrench light went off. i tried driving it again, and once i pulled back into the hightway, giving it gas, it would barely go, so i eased back again. i called roadside assistance and had it towed to the dealership. after it was inspected i was told the electric throttle body had malfunctioned and needed replacing. it was the caused of the sudden stalling while i was driving. my life as well as others were put in a dangerous situation because of this malfunction. i understand that there has been a lot of complaints like mine already filed here. ford should issue a recall immediately before any deaths occur. i had to pay $470 to get this taken care since my warranty was out 3/36,000. i was told that this was not covered by the powertrain 5/60,000. | |||
| 12/31/2009 | 1128 | 1 | |
| We were staying at a hotel at the inner harbor in baltimore maryland. we pulled into the entry way of the hotel. we got out of vehicle and were going to have it valet parked for the evening. before the driver could get more than 7 feet from where we were standing the side curtain airbags deployed. the driver did not hit anything, did not jump a curb, or do anything that should have caused the airbags to deploy. we had to have the escape towed to a dealer in baltimore maryland. the dealer stated that although no damage was noted anywhere on the suv, ford would not warranty the repairs as there was some sort of impact data in the computer. we then went through our insurance carrier, they sent out an adjuster. the adjuster for state farm along with 2 ford mechanics searched the suv top to bottom, front to back and could not find any reason or visible damage that would cause the airbags to deploy. so state farm is not going to cover the repairs, and upon further conversations with ford motors, they state that they would not cover the repairs and there was no way to appeal their decision. i am filing a formal complaint with you today as i feel this could have been a catastrophic accident if it were to occur just 10 mins earlier while drive 60 mph on interstate i 95. please note that the vehicle only has 1128 miles on it at the time of the incident. should you require additional information, i have written statements from the valet drive at the hotel, a statement from the state farm adjuster stating no damage, pictures showing so damage, the hotline request data the master mechanics sent to ford with the dtc codes. thank you in advance for your time. *tr | |||