Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| ASI-22173 | 01/01/2012 | 10043648 | Ford: the variable camshaft timing vct) solenoid movement may be temporarily restricted due to debris in engine oil that is causing diagnostic trouble codes (dtcs). *pe | 04/17/2012 | |
| TSB-11-8-8 | 08/16/2011 | 10041932 | Ford: after refueling vehicle, would be hard to start, runs rough and an audible clicking noise can be heard. *pe | 11/16/2011 | |
| TSB-11-3-22 | 03/15/2011 | 10040948 | Ready | 09/14/2011 | |
| TSB-11-3-22 | 03/15/2011 | 10040948 | Ford: there may be a leaking/stuck canister purge valve which can cause multiple driving systems. the malfunction light may be on with or without stored trouble codes. *rm | 09/14/2011 | |
| TSB-11-2-10 | 02/11/2011 | 10039064 | Ready | 07/07/2011 | |
| TSB-11-2-10 | 02/11/2011 | 10039064 | Ford: there may be a hard start or rough idle accompanied with two trouble codes. the problem may have to do with camshaft timing. 2010-2011 fusion/escape/milan/mariner. *rm | 07/07/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| TSB-10-19-1 | 09/17/2010 | 10037083 | Ready | 05/04/2011 | |
| TSB-10-19-1 | 09/17/2010 | 10037083 | Ford: on various 2009-2010 models there may be a malfunction light on with five possible fault codes. *rm | 05/04/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| TSB11-1-5 | 02/01/2011 | 10037561 | Ford: vehicles may run rough, hard start after refueling, clicking noise under hood, and have trouble codes stored. *rm | 05/25/2011 | |
| TSB11-1-5 | 02/01/2011 | 10037561 | Ready | 05/25/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||||
| TSB-10-18-3 | 09/07/2010 | 10037097 | Ford: some hybrid vehicles may have a malfunction light on with two possible fault codes. *rm | 05/04/2011 | |
| TSB-10-18-3 | 09/07/2010 | 10037097 | Ready | 05/04/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 01/04/2013 | 49900 | 1 | |
| I was coming to a stop at a light and the vehicle stalled. it was a dangerous situation. i assumed this was a random event. car started right up and no check engine code light came on etc. *tr | |||
| 11/26/2012 | 44200 | 1 | |
| Loss of power - vehicle stops at random - obd code p2111. *tr | |||
| 05/14/2010 | 41900 | 1 | |
| A/c not cooling, after checked by dealer i was told the complete system was damaged by coming apart from the inside out. complete a/c and lines replaced. ok for about 8 weeks, now same problem no a/c and dealer will not stand behind their work, nor will ford motor. they want me to pay again to have unit checked and they are not even willing to give me a loaner for the 3 days they claim it is going to take them to find the problem. ford states i have to pay for the check and they are unsure if they will help me pay to the repairs again. *tr | |||
| 03/14/2012 | 50000 | ||
| While driving down the road the escape just shut off without warning. i put it in park and it started again. i took it to the dealership and they couldn't find a reason. it happened again on the 8th of april when driving to work i just got off the highway to an exit ramp and it shut off again. i put it in park and it started back up and shut off again just over a mile down the road. i have taken it to the dealership and they can't find anything wrong with the escape. | |||
| 03/11/2012 | 21700 | ||
| While make a moving left hand turn... engine stopped running. as i came out of the turn & started to try to accelerate i quickly realized i had no engine power... drifted for about 50 yards & pulled over to the side of the street. tried turning engine on... vehicle started right up. went on my way. the next day i took the escape straight down to our ford dealership. ford ran a bunch of tests but could not find anything wrong. i am afraid to let my wife drive the vehicle now (her vehicle) because of this situation. i have been driving since i was 11 years old. i am now nearly 40. i have never experienced anything like this situation. i looked all around the steering wheel/etc. trying to figure out if there was someway i could have turned off the engine (besides the keys)... i cannot see any other possibility... the vehicle was still in drive & the fuel tank was more than half full. the vehicle key in the ignition was still turned on when this happened. i cannot say for sure that the power steering was absent when the engine initially turned off... did i still have a very small amount of engine power?... i do not know... but i could not accelerate. please contact me guys if you can help me with this... thank you. | |||
| 03/21/2011 | 8500 | ||
| Was stopped in traffic - traffic began to move, i pressed on accelerator and proceeded. hit about 5 mph and engine lost power completely and steering wheel locked up - radio and a/c remained on. battery and oil warning lamps on dash illuminated. was able to put vehicle in neutral and move to side of road. turned ignition off and was able to re-start vehicle as normal. proceeded to my destination as normal. | |||
| 01/31/2011 | 16415 | ||
| Driving off road up a steep incline (40-45 degrees), the vehicle came to a halt. there wasn't any power going to the tires even though i had the accelerator pedal to the floor. the engine rpm would only rev up to about 1200 rpm. it felt as if there was a disconnect between the transmission and the engine as there was no power being delivered to the tires. the tires did not loose traction or spin either. what was especially unsafe about this is that it was extremely hazardous backing down the steep hill i had tried to ascend. i was trying to back down slowly by using the brake, but many times the brakes would lock up causing the vehicle to shift and slide sometimes sideways which could have caused the vehicle to roll. i tried to go up the hill again to no avail. this vehicle is used by the us forest service in which many times the vehicle is required to go of road on forest service roads. there is a section in the owner's manual about off road driving, but it makes no mention that the vehicle should not be driven up steep inclines. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 08/19/2010 | 1 | 06/12/2010 | |
| 2010 ford escape. consumer states vehicle has a fast idle speed, ignition key lock problem and a soft brake problem. *tgw the consumer requested to have the idle speed lowered to 500 rpm. the dealer stated that could not be done because the idle was set at the factory. the consumer stated the vehicle would roll forward and backwards due to the fast idle speed. he almost hit the back of a building because the vehicle rolled back when he started the vehicle in reverse. the key was difficult to turn in the ignition which made it difficult to start the vehicle. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 12/01/2010 | 1 | ||
| S10 direct reply-letter to the administrator from congressman stearns on behalf of constituent re her ordeal while driving her 2010 ford escape *tgw chemicals were discharged throughout the interior of the vehicle. due to the inhalation of the chemicals the consumer was hospitalized for an extended period of time. the doctors informed the consumer that her condition had formed into pneumonia as a result of inhaling the chemicals. the dealership where the consumer purchased the vehicle stated the discharge was associated with the evaporator tube and it was common. they also stated it was a factory defect and it could happen again. *jb | |||