Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 02/24/2013 | 40000 | ||
| Upon entering the flow of traffic on highway my 2010 ford escape began to accelerate on its own and increasing speed, realizing what was happening i engaged the brake to no avail, i was unable to stop my vehicle. i navigated to the shoulder and was gaining speed on the traffic ahead so i looked for an exit into a parking lot with no one walking in my way and turned into the lot literally on two wheels due to my increasing speed. i saw a wooded area with a snow bank and thought i would head that way rather than the alternative of other vehicles, building or people. as i got closer i then turned the engine off and stopped but not after standing on my brakes and smelling burning from them, | |||
| 01/15/2013 | 26519 | ||
| I was leaving the dealership for an unrelated service and noticed that my car was having trouble going- it felt labored. initially i thought it was cold or something but soon realized there was a serious problem. i turned around and drove back to the dealer (1-2 miles round trip). when i stopped the car it smoked. my service person says its a potential problem with the brake sytem and with the hcu. basically my front brakes locked up while i was driving. no warning lights were on. my car is still in the shop because the parts needed to ultimately fix and diagnose are on backorder until mid feb. also, there are apparently a couple other ford escapes in the shop right now with the same problem. i believe the parts on are backorder because this is a systemic issue with the escapes. this is a safety issue and i believe these cars should be recalled. you have my permission to contact my service person luis nunez at holmes tuttle ford at 520-292-3785. my repair order # is 793731. feel free to contact me as well if you find it necessary. thank you in advance for looking into this safety issue. | |||
| 09/26/2012 | 47000 | 1 | |
| Vehicle began throttling while driving on the freeway. engine light came on. as i pulled over, vehicle slowed down jumping forward. applied brakes and still kept jumping forward. switched gear to park and car stalled. turned on after a few tries. continues to jump forward and shake. after a few minutes problem went away and vehicle drove normal. three weeks later same occurrence. this week another occurrence of the problem. contacted sunrise ford dealer in north hollywood ,ca and was told i need to pay $150.00 diagnostic fee. *tr | |||
| 09/26/2012 | 47000 | ||
| Vehicle began throttling while driving on the freeway. engine light came on. as i pulled over, vehicle slowed down jumping forward. applied brakes and still kept jumping forward. switched gear to park and car stalled. turned on after a few tries. continues to jump forward and shake. after a few minutes problem went away and vehicle drove normal. three weeks later same occurrence. this week another occurrence of the problem. contacted sunrise ford dealer in north hollywood ,ca and was told i need to pay $150.00 diagnostic fee. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 08/13/2012 | 33000 | 1 | |
| Multiple noises started to occur. the first was a cracking noise when accelerating, second came a clicking noise while braking and then a howling sound. the crackling noise has yet to be discovered, the clicking was the drive shaft and rotors. the howling noise is supposedly the transfer case. additionally, the gears do not seem to catch between 50-65mph. *tr | |||
| 11/28/2010 | 21240 | ||
| Brakes went out and we almost hit someone but we didn't. brake system failure message appeared when it happened but no warning before. turned off car then turned on and brakes seem to be working now intermittently. ford escape 2010. hybrid with only 21000 highway miles. just had the 20000 check at the dealer 2 weeks ago and we were told brakes were fine. i can't believe there had not been a recall since many other owners online seemed to have had the same problem. we. could have been in a serious accident . thank goodness no one got hurt. taking it to the dealer tomorrow morning. | |||
| 08/19/2010 | 1 | 06/12/2010 | |
| 2010 ford escape. consumer states vehicle has a fast idle speed, ignition key lock problem and a soft brake problem. *tgw the consumer requested to have the idle speed lowered to 500 rpm. the dealer stated that could not be done because the idle was set at the factory. the consumer stated the vehicle would roll forward and backwards due to the fast idle speed. he almost hit the back of a building because the vehicle rolled back when he started the vehicle in reverse. the key was difficult to turn in the ignition which made it difficult to start the vehicle. *jb | |||