Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
07/15/2010600
 From day 1, 365 miles, as i turned left on a wide turn or short tight turn i hear a clunk noise felt in the floor boards. after 10,000 miles i can make it do it on command. only left turns. ford has replace sway bar bushings and only lasts 2-3 days, noise returns. this will be the 3rd attempt to put frame ears on to determine source of noise. maybe i should stop turning left?
SUSPENSION - FRONT
02/10/201088
 Brand new 2010 ford escape exhibits harsh, unilateral clunk on passenger side while traveling over bumps and dips as if rebound action of shock is failing. this clunk occurs at posted speed limits and may cause a loss of control at higher speeds or more severe bumps or potholes. the local ford dealer test drove with me and they were initially alarmed, but after driving other escapes, the same clunk occurs and i was told this is a normal operating characteristic. this is my 2nd escape and my 2006 does not exhibit this clunk, nor do any other of my vehicles.