Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 11/03/2011 | |||
| Vehicle rear ended while in commute traffic and pushed forward into 2 additional vehicles. front radiator pushed in, front fenders bowed out at a pillars. paint transfer from other vehicles shows on both front and rear bumpers. vehicle airbags failed to deploy. | |||
| 06/12/2011 | 75 | ||
| Tl-the contact rented a 2011 ford escape. while the contact was driving less than 20 mph approaching an intersection and an opposing vehicle suddenly crashed into the front end causing a head on crash. the contact sustained injuries to the shoulder and chest. also, sustained injury to the left arm and leg. the air bags failed to deploy and the seat belt unlatched from the buckle mechanism during the crash. a police report was filed of the incident. the vehicle was completely destroyed and was towed an impound facility. the manufacturer was made aware of the defect. the approximate failure mileage was 75. js | |||
| AIR BAGS - FRONTAL | |||
| 05/17/2011 | 3400 | ||
| Ford escape 2011 had a car accident on may 17th 2011 i was hit from behind and with the impact i hit the car in front of me. when i was hit the air bags did not deploy, also the drivers seat broke in half. the hunk horn would not stop blowing. due to the car seat braking i have several injuries and have been going to therapy daily. i had a 2010 ford focus and changed it to the ford escape for security purposes and now this happens. i did not feel safe at all at the time of the accident. due to the accident i have no car now and now why of getting anywhere and the wait will be prolonged due to the safety features that did not work on the car they have to investigate further. | |||