Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
10/25/201236235
 As i was pulling away from the intersection, i lost all throttle. i had no power at all, it wanted to stall and i had nowhere to pull over from the inside lane. the driver behind me almost rear ended me. i had to stop in the middle of traffic with my hazard lights on. this is a serious safety issue, this should not happen on a new vehicle that has only 36,000 miles.
09/27/2012476512
 While driving the wrench light came on and the car just died, had to pull over, the 2nd time i was going on a busy interstate and going about 70 mph i was lucky there was a place to pull off the road, but then the check engine light came on, and stayed on for the entire trip. when i arrived home and shut the car off and started it again the light was off. i looked into this since i have elderly people i take to and from dr. visits and this seems to be an ongoing problem since 2005 , i have read the complaints on line, my question is does someone have to be in a bad accident or even die before ford will resolve this problem? *tr
09/27/201247651
 While driving the wrench light came on and the car just died, had to pull over, the 2nd time i was going on a busy interstate and going about 70 mph i was lucky there was a place to pull off the road, but then the check engine light came on, and stayed on for the entire trip. when i arrived home and shut the car off and started it again the light was off.i looked into this since i have elderly people i take to and from dr. visits and this seems to be an ongoing problem since 2005 , i have read the complaints on line, my question is does someone have to be in a bad accident or even die before ford will resolve this problem?
08/22/2012510001
 Driving down interstate. suddenly i lost fuel power. engine remained on. surges of swaying or ward & backwards prior to loss of fuel power. resembled like it was out of gas, however i had 3/4 of a tank full. i pulled over, turned off for a few minutes, restarted. well, it happens a lot now. had a new fuel filter, ga treatment, new gasoline etc. it happens daily. finally engine light was on, i took to dealership, they said it was p2111 & p2112. fuel actuator stuck open, other stuck closed. i am a nurse marketer, single mom i four and i bought this vehicle new a little over a year ago. i don't have the 700.00 to have to fix this problem. nonetheless, i am lucky i haven't been killed yet on the interstate by this problem. i'm having to borrow a cr now. this is unacceptable. a recall needs to be issued. after googling, this has been an ongoing problem with ford since at least 2004. does anybody really care about our lives & our children's lives. let's get this fixed. ford should be ashamed. *tr
08/22/201251000
 Driving down interstate. suddenly i lost fuel power. engine remained on. surges of swaying or ward & backwards prior to loss of fuel power. resembled like it was out of gas, however i had 3/4 of a tank full. i pulled over, turned off for a few minutes, restarted. well, it happens a lot now. had a new fuel filter, ga treatment, new gasoline etc. it happens daily. finally engine light was on, i took to dealership, they said it was p2111 & p2112. fuel actuator stuck open, other stuck closed. i am a nurse marketer, single mom i four and i bought thi vehicle new a little over a year ago. i don't have the 700.00 to have to fix this problem. nonetheless, i am lucky i haven't been killed yet on the interstate by this problem. i'm having to borrow a cr now. this is unacceptable. a recall needs to be issued. after googling, this has been an ongoing problem with ford since at least 2004. does anybody really care about our lives & our children's lives. let's get this fixed. ford shoul be ashamed.
06/12/201228848
 While i was driving 55 mph on the interstate in the middle lane when suddenly, with no warning, we were no longer able to get enough throttle to continue moving forward. we had to coast to the side of the road. we were almost rear-ended, i really thought we were going to be killed. it is a very scary situation, going from 55 mph to nothing. the throttle body failed completely and had to be replaced. after doing research on this i have found that many other people have had this same experience, including my sisters 2010 ford escape with only 45000 miles on it. i had just had my 30,000 mile service done on my vehicle two weeks priop and asked them to please check the throttle body since it had happened to my sister, and it was fine at that time. i believe something needs to be done before someone is killed. when i asked what was to keep this from happening again i was told, nothing, it could happen again at any time. when i asked if there was a recall on it, i was told,i have been waiting on a recall on this for two years. i was told this from a ford service person at the ford place that repaired my vehicle in indiana. i have reported this to ford at the 800-392-ford number that the same ford service worker gave me when i asked if there was some place i could call about this situation to help get a recall. i no longer feel safe in my vehicle.