Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 06/12/2012 | 15000 | ||
| Tl-the contact owns a 2011 ford escape sxlt. the contact stated that when the brake was depressed, the brake would abnormally travel to the floorboard. also, there was no pressure in the braking system. the vehicle was taken to the dealer who inspected the braking system and advised that there was no failure. the failure persisted. the manufacturer was notified and a complaint was filed. a representative also kept her vehicle for four days and they were unable to find the problem. the failure mileage was 15,000 and the current mileage was 20,250. kmj | |||
| 06/12/2012 | 15000 | ||
| Tl-the contact owns a 2011 ford escape sxlt. the contact stated when the brake was depress the brake goes all the way to the floor. also there was no pressure in the braking system. the vehicle was taken to the dealer who inspect the braking system and stated there was no failure. the contact stated while she continues to drive and depress the brake the pressure continues to fail. the manufacturer was notified and a complaint was file# 0639001662. a representative also kept her vehicle for four days and they cannot find the problem. the failure mileage was 15,000 and the current mileage was 20,250. mw | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 01/23/2012 | |||
| Last year i purchased a 2011 ford escape and have been completely dissatisfied with my purchase. the selling dealer, tower ford in great neck, new york has done absolutely nothing to help me rectify my serious complaint and concerns with my vehicle. one of my biggest concerns is that the transmission slips, the accelerator pedal sticks, the brakes are very low, and a swishing liquid noise is heard in the fuel tank when stopping, the right side rear passenger door squeaks, and the center console is loose. i've brought my truck back to this dealer many times and all i receive is that they can not verify my complaint and concerns. i am concerned for my family and my safety. any help would be appreciated. | |||