Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY/WIPER | |||
| 02/04/2013 | 39800 | ||
| Closing rear lift gate after the car remained stationary overnight, the window shattered onto the ground and into the trunk. low temperature from the night before was 19 deg f. subsequent clean-up efforts revealed scratches to car body and resulted in personal injury (lacerations). ford would not cover the repair cost based on vehicle mileage, despite explicit reference to pe 11-016 and to ford technical services bulletin 10-22-10. | |||
| 01/06/2013 | 24500 | 1 | |
| After unloading items from rear cargo area, tailgate was closed, and the rear tailgate window exploded in my face spontaneously. it seemed as if the reciprocating arms perhaps did not collapse completely and went through the window. an individual who assisted in cleaning up the debris was cut by the glass. *tr | |||
| 01/06/2013 | 24500 | ||
| After unloading items from rear cargo area, tailgate was closed, and the rear tailgate window exploded in my face spontaneously. it seemed as if the reciprocating arms perhaps did not collapse completely and went through the window. an individual who assisted in cleaning up the debris was cut by the glass. | |||