Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 03/19/2012 | 5595 | ||
| Tl-the contact owns a 2012 ford escape. the contact stated that the vehicle was stopped when a vehicle crashed into the rear of the contact's vehicle. the air bags did not deploy and the seat belt did not tighten. the rear of the driver's seat fractured as a result of the crash. the police arrived on scene and a report was filed. there were no injuries. the vehicle was able to be driven from the scene and taken to the dealer. the vehicle was neither repaired nor inspected for the air bag, seat belt and seat failures. the manufacturer was not notified of the failure. the vin was unknown. the failure mileage was 5,595. kmj | |||
| 03/19/2012 | 5595 | ||
| Tl-the contact owns a 2012 ford escape. the contact stated her vehicle was stop in the middle of the road when another vehicle from behind crashed into her vehicle. this caused the air bag to not deploy, the seat belt did not tighten to hold her in and the back of the driver seat broke towards the rear of the vehicle. the contact vehicle was the vehicle in the middle. there were no injuries. the vehicle was able to drive to the dealer with extensive damages to the rear. there was an accident report if needed. the insurance company was notified. the manufacturer was not notified. the vin was unknown. the failure mileage was 5,595. mw | |||
| 12/21/2011 | 800 | ||
| Tl- the contact owns a 2012 ford escape. the contact was driving 25 mph when the contact crashed into another vehicle and the air bags did not deploy. the contact suffered head injuries and a cracked sternum. the contact did not call the manufacturer. the failure mileage was 800. kmj | |||
| 12/21/2011 | 800 | ||
| Tl-the contact owns a 2012 ford escape. the contact stated while driving 25 mph the vehicle crash into another vehicle. during the crash the air bags did not deploy. the contact suffered head injuries and a cracked sternum. the contact did not call the manufacturer. the failure mileage was 800. jo | |||
| 11/11/2011 | 4000 | ||
| Tl* the contact owns a 2012 ford escape. the contact was driving 75 mph when the passenger side air bag off sensor illuminated with the passenger seat occupied. the vehicle was taken to the dealer and the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 4,000 and the current mileage was 8,000. | |||
| 11/11/2011 | 4000 | ||
| Tl- the contact owns a 2012 ford escape. the contact was driving 75 mph when the passenger side air bag off sensor illuminated with the passenger seat occupied. the vehicle was taken to the dealer and the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 4,000 and the current mileage was 8,000. kmj | |||
| 11/11/2011 | 4000 | ||
| Tl- the contact owns a 2012 ford escape. the contact was driving 75 mph when the passenger air bag off sensor illuminated. while the contact was driving with a passenger in the vehicle. the vehicle was taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 4,000 and the current mileage was 8,000. rds | |||