Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 10/19/2012 | 18017 | ||
| Tl-the contact rented a 2012 ford escape. the contact stated that a rear passenger attempted to utilize the seat belt but the entire seat belt assembly fractured from the socket. the vehicle was taken back to the rental company where they were informed of the failure. the contact could not verify if anything had been done to correct the failure. the vin was unavailable. the failure mileage was 18,017. kmj | |||
| 10/19/2012 | 18017 | ||
| Tl-the contact stated she rented a 2012 ford escape and as the other occupant in the vehicle tried to use the rear passenger seat belt , the entire seat belt came out of the socket. the vehicle was taken back to the rental office and they were informed. the vehicle was not in a crash. the dealer was not notified. the manufacturer was not notified. the vin was unknown. the failure mileage was 18,017. mw | |||
| 03/19/2012 | 5595 | ||
| Tl-the contact owns a 2012 ford escape. the contact stated that the vehicle was stopped when a vehicle crashed into the rear of the contact's vehicle. the air bags did not deploy and the seat belt did not tighten. the rear of the driver's seat fractured as a result of the crash. the police arrived on scene and a report was filed. there were no injuries. the vehicle was able to be driven from the scene and taken to the dealer. the vehicle was neither repaired nor inspected for the air bag, seat belt and seat failures. the manufacturer was not notified of the failure. the vin was unknown. the failure mileage was 5,595. kmj | |||
| 03/19/2012 | 5595 | ||
| Tl-the contact owns a 2012 ford escape. the contact stated her vehicle was stop in the middle of the road when another vehicle from behind crashed into her vehicle. this caused the air bag to not deploy, the seat belt did not tighten to hold her in and the back of the driver seat broke towards the rear of the vehicle. the contact vehicle was the vehicle in the middle. there were no injuries. the vehicle was able to drive to the dealer with extensive damages to the rear. there was an accident report if needed. the insurance company was notified. the manufacturer was not notified. the vin was unknown. the failure mileage was 5,595. mw | |||