Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
03/19/20125595
 Tl-the contact owns a 2012 ford escape. the contact stated that the vehicle was stopped when a vehicle crashed into the rear of the contact's vehicle. the air bags did not deploy and the seat belt did not tighten. the rear of the driver's seat fractured as a result of the crash. the police arrived on scene and a report was filed. there were no injuries. the vehicle was able to be driven from the scene and taken to the dealer. the vehicle was neither repaired nor inspected for the air bag, seat belt and seat failures. the manufacturer was not notified of the failure. the vin was unknown. the failure mileage was 5,595. kmj
03/19/20125595
 Tl-the contact owns a 2012 ford escape. the contact stated her vehicle was stop in the middle of the road when another vehicle from behind crashed into her vehicle. this caused the air bag to not deploy, the seat belt did not tighten to hold her in and the back of the driver seat broke towards the rear of the vehicle. the contact vehicle was the vehicle in the middle. there were no injuries. the vehicle was able to drive to the dealer with extensive damages to the rear. there was an accident report if needed. the insurance company was notified. the manufacturer was not notified. the vin was unknown. the failure mileage was 5,595. mw